119 comments found.
Hello,
I appreciate using your template based on Gantry Framewok. It’s powerfull. In K2 element, the sharing button FB doesn’t appear. I debuged a little, i think every settings to activate sharing FB are good. But nothing appears. Can you help me ?
Regards
Hi sompi,
As I wrote on your previous comment, the one and only place for Support is our Support Forum 
Anyway, if your site is on localhost it is absolutely normal that the Facebook button in the K2 Items is missing. There is actually no URL you can Like/Share Once you upload your site on a live server the Facebook button will be shown and will work perfectly. Have a look at this Discussion. It explains everything 
Thx for the reply, see you on the support forum cause it doesn’t work
It works Please check your Forum Discussion.
Hi, is it possible to make the top bar static so that it still appears when scrolling down the page? I saw an example of this example within the Destiny FX template and I am just wondering if it is possible to incorporate this feature onto this template?
Hi, we would like to use your template for one client and his 3 different websites. So we need to buy three licences, right? Do we need to buy this licence three times, or it possible for you to send us an email with a paypal-link for all purchases together – would save us time
Best regards karin – mecksite
Hi Karin,
Thank you for your interest in InsightFX
Yes, that’s correct. If you are going to use the template on three different websites/domains you need to purchase 3 licenses.
The easiest way is just to purchase the template 3 times. It will take you 5-10min.
Unfortunately, I cannot generate a Paypal link/transaction for all 3 licenses. I mean, I do not handle the transactions – Envato/Themeforest are responsible for that
Let me know if you need anything else.
Kind regards, Ivo
Me sale esta ventana, estoy creando dos sitios con la misma plantilla, son personales los sitios, no de venta, eso me trae problemas por lo que me sale
Probablemente no es el sitio que buscas Has intentado acceder a www.ue.verbo.ec, pero, en su lugar, has accedido a un servidor que se identifica como *.hostmonster.com. Esto se puede deber a una configuración incorrecta del servidor o a otra causa más grave. Es posible que alguien haya interceptado tu red y esté intentando obligarte a acceder a una versión falsa (y potencialmente peligrosa) de www.ue.verbo.ec. No deberías continuar, sobre todo si no has recibido nunca esta advertencia para este sitio. Continuar de todos modos Volver a seguridad Más información Cuando te conectas a un sitio web seguro, el servidor que lo aloja ofrece a tu navegador lo que se conoce con el nombre de “certificado” para verificar su identidad. Este certificado contiene información de identidad, como la dirección del sitio web, que es verificada por un tercero en el que confía tu ordenador. Al comprobar que la dirección del certificado concuerda con la dirección del sitio web, se puede verificar la comunicación segura con el sitio web correspondiente y no con un tercero (como un atacante de tu red).
En este caso, la dirección que aparece en el certificado no coincide con la dirección del sitio web a la que ha intentado acceder el navegador. Una posible causa de este problema es que alguna persona esté interceptando tus comunicaciones y presentando un certificado de un sitio web diferente. Otra posible causa es que el servidor esté configurado para mostrar el mismo certificado para varios sitios web, incluido el que intentas visitar, aunque el certificado no sea válido para todos esos sitios. Google Chrome puede confirmarte que has accedido a *.hostmonster.com, pero no puede garantizar que ese dominio corresponda al mismo sitio que el dominio www.ue.verbo.ec al que querías acceder. Si continúas, Chrome no comprobará otros errores de falta de coincidencia de nombres.
Hi there,
Thank you for purchasing InsightFX
Please open a new Discussion in our Support Forum where is the one and only place for Support:
Also, we provide Support only in English. If you are not able to describe the problem in English please find a friend of yours to do it for you. Thanks
Hi, Love your gantry template. I’m running a web links checker on it and I see lots of 404 errors related to Ecwid on the following 3 links. 53 if ($doc->getType() == ‘html’) { 54: $doc->addCustomTag(’<link rel=”dns-prefetch” href=”//images-cdn.ecwid.com/”>’); 55 $doc->addCustomTag(’<link rel=”dns-prefetch” href=”//images.ecwid.com/”>’); 56 $doc->addCustomTag(’<link rel=”dns-prefetch” href=”//app.ecwid.com/”>’);
I disabled these plugins. So this is just FYI.
Hi Michael,
You already have an account in our Support Forum so please just open a new Discussion there whenever you have a problem or question or whenever you want to let us know something
Anyway, thank you for the information. These warnings are totally not related to InsightFX. Actually, the Ecwid shop is integrated in InsightFX by using just one very simple extension developed by the best Joomla Development Company – Rocketthemes. This extension is RokEcwid.
And here are more details about the 3 problematic URLs:
1. http://app.ecwid.com – Ecwid have simply changed the URL structure on their website and this URL is not accessible. This is totally not important and does not cause any issue with the Ecwid Integration.
2. http://images-cdn.ecwid.com – you simply get “403 Forbidden” status. It means you are not allowed to access this URL.
3. http://images.ecwid.com/ – you simply get “403 Forbidden” status. It means you are not allowed to access this URL.
Michael, of course you need to disable the Ecwid Extensions if you are not using it (if you do not have a Shop on your website).
Once again, thank you for your post and please use our Support Forum whenever you need something
I didn’t mean to put you under the spotlight like that. Your template is excellent and I recommend it to any potential buyers who is reading this. It was easier to put this FYI comment here than creating an account at your site. Sorry for my laziness.
Hey Michael,
Thank you for the kind words man
Yes, there is no problem at all. I understand that you just wanted to inform me but I needed to explain everything because some potential customers might decide that this is a problem/bug in the template
Thank you for being such a nice customer and…. thank you very much for the rating. It is much, much appreciated
hello,
how do i fix the menu together with the menu-background at the top of the screen?
Hi there,
Thank you for purchasing InsightFX
Please register at our Support Forum and open a new Discussion there whenever you have a problem or question.
As stated in the Documentation, under the “Support” tab on the InsightFX page and on our Profile page, the one and only place for Support is our Support Forum. I will be waiting for you there
Hello, Can I disable the “© InsightFX. Designed by JoomFX” legend in the bottom of the Template and also is there a way to “dock” the menu so it’s visible at al times just like your TimesFX Template?
Thank you for your prompt response
Hi mqueb,
Thank you for your interest in InsightFX
Yes, you can easily disable/edit the Copyright Information from the Template Manager. See this screenshot.
Regarding the Menu – no, unfortunately there is no option to make it “fixed” on the top when you scroll as in TimesFX by default.
Thank you for your reply I will make my purchase in a few moments
Thank you very much
If you have any problems or question with the Template please open a new Discussion in our Support Forum where is the one and only place for Support
I feel pretty dumb asking this, I could always code a form from scratch as an article, but I feel like there’s probably some easy way to do this using the template (which is much preferred, so that it is editable by the client). So here goes…I have more than 1 contact form page, for different purposes. I have created separate “contacts” for them in Joomla because they go to separate addresses…which works fine. The problem is that they don’t need the same fields to show on the page, basically I need to add some fields to whatever template it’s using for each different contact page (currently they seem to all be using the same global template). Is there a way, built into the template or Joomla or Gantry, to add form fields to the contact page that is generated…or do I need to create a custom page (article) and code the form manually?
Thanks…Love the theme btw!
Hi there,
Thank you for purchasing InsightFX
Please have in mind that the one and only place for Support is our Support Forum. So whenever you have a problem or questions just open a new Discussion there:
Regarding your question – unfortunately, no. There is no such option in the Template, Joomla or Gantry that allows you to create custom fields in the Contact Form. But you can always use a 3rd party extension that allows this. Here, have a look at these:
http://www.fox.ra.it/contact-form.htmlhttp://extensions.joomla.org/extensions/contacts-and-feedback/forms/4964
http://extensions.joomla.org/extensions/contacts-and-feedback/forms/1508
I’m not sure if the above is exactly what you need but I think they might be helpful. All these three extensions are very popular and are of a high quality
Hi!
From one day to another the fullscreen google maps isn´t showing. It still is published, so is the plug in. The module even creates the proper space where the map should display, but there is only white.
Do you have any idea why this is? And is there a backend demo of your theme, so I could check your preferences?
Thanks!
Hi Milagino,
Thank you for purchasing InsightFX
This is a strange issue, nobody has reported it before. It should be something to do with your installation (modifications, 3rd party extensions, cache, etc).
Anyway, the one and only place for Support is our Support Forum. Please open a new Discussion there and I will have a look at the issue as soon as possible:
Have a great day
DONT UPGRADE TO J3.2.2 – IF YOU DO ALL ROK COMPONENT DONT WORK IN BACK END!!!
Yes, that’s true
That’s why Rockettheme released a new version of the Roksprocket Module which solves this problem.
Once you upgrade to Joomla 3.2.2 you also need to install the latest version of the Roksprocket Module which can be found here:
How do i do columns? i don’t see documentation on it and using tables wont work because they aren’t responsive. Let me know please, thanks.
Hi there,
Thank you for purchasing InsightFX
The one and only place for Support is our Support Forum so please open a new Discussion there whenever you have a problem or question:
Anyway, the tables in InsightFX are responsive by default. It depends how they are used.
You can also do columns with HTML – since InsightFX/Gantry supports Bootstrap you can use its markup. Have a look at the following:
http://getbootstrap.com/2.3.2/scaffolding.html
http://stackoverflow.com/questions/19249811/how-to-build-a-two-column-fluid-layout-with-twitter-bootstrap-v3-0
If you need more information about it please open a new Discussion in our Support Forum, explain what you are trying to accomplish with as much details as possible and aslo attach a screenshot of what you are trying to accomplish. I need to fully understand the exact thing you need to do before I can tell you what code you need to use, etc
Gantry support RTL and arabic Could you please tell me if the template support RTL and arabic in Joomla 3.2 too ?
Hi there,
Thank you for your interest in InsightFX
Yes, the Gantry Framework supports RTL but InsightFX is not optimized for RTL websites. I haven’t tested it on a RTL website but there will surely be quite some styling adjustments (CSS) that will need to be made
Let me know if you need anything else.
Thank you for your answer. Could you please tell me what kind of adjustement in CSS will i need to be made ? Maybe some examples ?
Hi sompi,
I cannot tell you exactly since I have not tested InsightFX in an RTL website. But most of the adjustments will be for some of the elements that have float: lelft; (will need to be changed to float: right;) and for some elements that have text-align: left; (will need to be changed to text-align: right;).
It is possible that very few adjustments will need to be made but it is also possible that more elements will need to be adjusted. I really cannot tell you for sure
Finally, i bought it. The first tests feel good. Be careful, that’just some tests
Hi sompi,
Thank you for purchasing InsightFX and for the update
I’m glad the tests are good so far. Hopefully, everything will be OK with your RTL project but as I told you before, there might be more CSS adjustments that you will need to make.
Anyway, if you have any problems or questions, please open a new Discussion in our Support Forum:
Have a great evening
Hi, why when i instal quick start i see only white screen?
Hi there,
Thank you for purchasing InsightFX
This issue and the solution are explained in the Documentation, in the “White Screen After Installation” chapter. This is a server related issue.
Also, please register at our Support Forum where is the one and only place for Support. Just open a new Discussion in the Forum whenever you have a problem or question. You can also find a lot of helpful information in the already existing Discussions. Thank you!
http://www.joomfx.com/supportThank you, now everything is ok!
You are welcome
Glad to hear everything is OK.
Please make sure you register at our Support Forum
Hello I have recently purchased your template and I have a problem to display recent artciles. When I removed your articles and I let mine it creates a 1064 error on the Home page. My new items are not visible. Version: 3.2.0 joomla Have I missed something?
Thank you for your reply
Hi there,
Thank you for purchasing InsightFX
Please open a new Discussion regarding this issue in our Support Forum. Our Support Forum is the one and only place for Support. Thank you!
I installed my Logo to insightfx (replaced original logo.png with mine).
Next morning it disappeared
What shall I do?
Hi there,
Thank you for purchasing InsightFX
The one and only place for Support is our Support Forum. Please register and open a new Discussion there:
Anyway, this is most probably a cache issue. Please clear the Joomla Cache and the Browser cache and refresh the page. You might also want to try with a different browser.
If the above does not solves the problem, please open a new Discussion in our Support Forum and I will assist you as soon as possible
I did both and it didnt work 
Ok, I’m waiting for you in the Forum
Hello I can not install. Stands with me. JInstaller :: Install: The XML installation file could not be found. What should I do?
Hi there,
Thank you for purchasing InsightFX
The one and only place for Support is our Support Forum:
Please register there and open a new Discussion whenever you have a problem or question.
Anyway, you need to UNZIP the package you download from Themeforest. Then you will find the Installation Instructions in the Documentation (open the “Documentation” folder and double-click on the “index.html” file and the Documentation will open in your browser).
I strongly advise you to install the Quickstart Package (clone of the demo). 99% of the customers purchase Joomla Templates because of the Quickstart Package. They install it and just replace the demo content with theirs
If you have any problems or questions please open a new Discussion in our Support Forum. Thanks
Hi Your template is wunderful!!!
But i have some Troubles: Warning Messages:
Warning: Illegal string offset ‘mime’ in /mounted-storage/home158/sub007/sc84000-KNIP/kind.menschenvielfalt.at/libraries/joomla/document/html/renderer/head.php on line 180
Warning: Illegal string offset ‘mime’ in /mounted-storage/home158/sub007/sc84000-KNIP/kind.menschenvielfalt.at/libraries/joomla/document/html/renderer/head.php on line 182
Warning: Illegal string offset ‘defer’ in /mounted-storage/home158/sub007/sc84000-KNIP/kind.menschenvielfalt.at/libraries/joomla/document/html/renderer/head.php on line 185
Warning: Illegal string offset ‘async’ in /mounted-storage/home158/sub007/sc84000-KNIP/kind.menschenvielfalt.at/libraries/joomla/document/html/renderer/head.php on line 190
Please help me to solve this problem. THANKS
clarissa
Hi Clarissa,
Thank you for purchasing InsightFX, I’m glad you like it
The one and only place for Support is our Support Forum:
Anyway, when you run the Joomla Installation you are told that “Error Reporting” must be disabled. This is a Joomla Requirement. On your server “Error Reporting” is not disabled and that’s why you get these warnings
You just need to disable the Error Reporting>
1. Login to the Admin Panel
2. Go under “System” -> “Global Configuration” -> “Server” tab
3. Set “Error Reporting” to “None”
4. Clear the Joomla Cache and refresh.
That’s all
Clarissa, please register at our Support Forum because it is the one and only place for Support. Thanks!
Hi, Happy New Year!! you have the great templates !! I have a question, how do I make the setting, in order to give a best view in both mobile and desktop? I tried select “responsive” it will make the desktop view become very narrow, on the other hand, when selected fixed with (I like full width), in mobile view seems has to scroll to the right? (Sorry my mobile can’t connect internet, I am using online tool to help in mobile view).
Or, I have missing something that make both views perfectly.
Thank you very much!
Hi Michael,
Happy New Year
You should use the “Responsive” Layout Mode. This is how the template is supposed to be used and it is optimized for this Layout Mode. If you select “Fixed” Layout Mode, the template is no longer Responsive. It means that you will need to scroll to the right.
The “Responsive” mode is not narrow, not at all It is a standard desktop width (1080px). Maybe you are on a very high resolution and that’s why it looks narrow, but have in mind that most of your visitors will be on a small resolution. Also, most of the older websites are 960px or 1000px in width, so InsightFX is not narrow with its 1080px
The best thing you can do is to install the Quickstart Package and see how everything is configured.
Michael, please register at our Support Forum and open a new Discussion there whenever you have a problem or question. The Support Forum is the one and only place for Support. Thank you
Awesome
I have set it both for mobile & desktop, now working fine and really look nice. Very satisfied with the template. Future question I will go to your support forum.
Thanks again!
How can I rate your product? definitely give you five stars.
Thank you for the kind words Michael, it is really much appreciated
I’m glad you are satisfied with InsightFX. You can rate it by accessing your “Downloads” page. Thank you once again
Thanks! I have rated 5 stars
But, hope this is my last question here, I wanted register at your support forum, but has lost my purchase code, I can’t find it, even in my confirmation email?
Where can I find it? Thanks!
Thank you for the rating Michael
You can find the Purchase Code on your Downloads Page. It is well explained at the Registration Page (on the right side):
Hi JoomFX,
Is it possible to use the portfolio (style3) as a gallery? So showing just photo’s and using Lightbox to enlarge the photos? I can’t seem to find a gallery page in this template. I would like to keep the sorting options of the portfolio but without the linking to a page with more info, just enlarging the photo as shown on the lightbox page.
Is this possible and how easy is this to upload photo’s to?
Thanks in advance,
Kind regards,
Richard
Hi Dreumel,
Thank you for your interest in InsightFX
Unfortunately, opening the Portfolio (style3) image in a Lightbox is not possible. I mean there is no such option by default. The Portfolio is actually a modified version of the Roksprocket Mosaic Module by Rockettheme. It is a free module so you can just download it, install it and play with it:
You can hire a freelancer to implement the Lightbox (that comes with the Template) in the Riksprocket Mosaic Module. I cannot really tell you how difficult it will be because I have never done it.
Let me know if you need anything else
Is there another way (easier) to build a gallery then? So I can somehow just add images to different galleries? Or will I have to do this using HTML coding?
There are many ways to build a Gallery
You can use the Lightbox Plugin (Code) and implement it in a Custom HTML Module or Article. You can also have a look at the following Gallery Extensions:
And you can also search in Google for:
1. “joomla gallery extension”
2. “joomla portfolio extension”
And see what is available and what will work best for you
Thanks, found a good gallery plugin and experimented with it and just bought the template thanks for the support
You are welcome
If you have any problems or questions in the future just open a new Discussion in our Support Forum and I will assist you as soon as possible
Hi,
I just installed the template but nothing shows. I get this error on screen.
Parse error: syntax error, unexpected T_CLASS in /var/www/vhosts/*/bespaart/configuration.php on line 5
Hi there,
Thank you for purchasing InsightFX
I just replied to your Topic in the Support Forum.
Regarding the particular error message – this is a pure installation problem. Please have a look at this topic:
