651 comments found.
Hi, i’ve a problem with external link to a PDF file. If I try to open a link to a PDF file into an article I see a blank page with loading animation. You can find the article with link here http://www.ristorantealfio.it/it/pranzo-di-pasqua-2014/
Help me, please.
Hi, you need to open a suppot ticket at yosupport.freshdesk.com and it is a good idae to start with reading docs.yosoftware.com/barnelli Thanks!
Heya Guys,
Ok a few issue/questions i hope you can help with.
1 – When i try to change the Size of font in Food Menu (title, etc) its does not actually change on the site – i was changing in yopress admin, but nothing.
2 – in food Menu, when you click the image – th light box opens. is thee a way to have text there also (ie – Description as well as photo in the popup)
3 – in th light-box popup, can u change the color of the arrow etc (at th moment its black arrow in white box) – can edit where?
4 – in the restaurant grid – the overlay text. how to change sizes of texts there..
5 – and how to remove the black background behind text. i see how to change color in appearance, but there is not transparent.
6 – when click MENU i want it to go to a page with all my other Menu Sub-categories where i will have a grid of categories linking to the individual menus.
Thanx for your help!
Hi, you need to open a suppot ticket at yosupport.freshdesk.com and it is a good idae to start with reading docs.yosoftware.com/barnelli Thanks!
i did read the docs… before mailing you.. why else would i ask.
item 1 – this info is in the Docs, BUT its not working.
item 2 – No info for that in the Docs
item 3 – No info for that in the Docs
item 4 – No info on that in the Docs – its obvious how to change color, but no info to make Transparent
item 5 – No info on that in the Docs
item 6 – No info about that in the Docs
Hi, i did not mean to be rude, just wanted to make sure you know that the doc exists. Most of the issues are resolved with instructions included there. Please open a support ticket and we will be happy to help. yosupport.fresdesk.com Thanks!
sent, will await thanx
Hi there
Pre-sale question, on your demo the custom scroll bar is very thin & is white which makes it invisible. As a user I struggled finding how to scroll down pages.
How this can be edited?
Hi 2schaa, sure you can change the scroll width, color, make is visible all the time or even use defautl system scrolls if you do not like our custom scroll. Thanks for inerest!
Hi 2schaa, yes You can disable custom scroll and use system scrollbar. You can also change color and width of custom scrollbar. Cheers 
Nice work !
Possible to install Facebook like and other social widgets?
Reagards,
Hi Kon7epT, yes, at the moment only widget area is in blog sidebars. We plan to add widgetized area in footer in future updates. Cheers
Hey I need your help. How can I add photos and format entries into my event calendar? This is very important. Thank you.
And when you click read more it says “404 page not found” – Do I need to create a new page for this?
Hi gtaus, Add images into Event content, for event poster You need to set different image in side menu where You set start and end date of event. Cheers
For 404 errors try to disable and re-enable permalinks in Wordpress settings
@yosoftware: I’m glad to see you have time in this section but none at yosupport.freshdesk.com! Most appreciate!
Hi nicojkt, we are woring hard to make everyone happy but you opend your ticket during the weekend I guess so our resources are limited. You problem will be solved soon. Thanks for you cooperation.
1. Ticket was opened on last thursday afternoon, definitely not during the week-end. 2. My prob won’t be solved soon because since last talk on ticket more than 24h have passed… and I’m still waiting for your solution or at least answer…
Hi nicojkt, which ticket # is Yours ? I’ll make sure You’ll get Your answer there. Maybe we did miss it… Cheers
Hi, very nice theme! Before buying it, I would like to know if this theme have his own support forum.
Thank you.
HI, yes it does yossuport.fresdesk.com If you need help just go there. Thanks for your interest.
Hi lauradfs, we have http://yosupport.freshdesk.com Cheers
Hi, if a restaurant has several restaurants with different opening times. Is it possible to add like several sections displaying if the restaurant is open or not? Thanks!
Hi, sorry not a the moment.
Would like to make a Full Width About us Page. but cant seem to find Page Template to Fit. (always right justified) please advise thanx!
fixed, no worry!
using this theme for 3 clients, loving it! once again great work!.. just wondering if you have added the feature in the Food menu with pix that when u click Pic it will show bigger view..
Cheers!
Hi, yes we did you can enable lightbox in yopress. Glad you like it.
great thanx. Ok, one more issue i just come across.. Trying to UPDATE. i dont have Theme update option in my Yopress., so nowhere to enter API… please help.. (i have V 1.0.2)
Auto updater was introduced in version 1.0.3 so you need to update your them manually.
ah ok… so just DL new version and overight via FTP
Note: Barnelli Wordpress theme does come with pictures, icons, logos or any other visual elements. These are only used in our demo.
Well, this is a lie. The theme does NOT come with any demo content. I figured that out after downloading it, which disappoints me enormously.
Hi Xamisx. I am really sorry for the confusion. This is not a lie, just a simple typo. You can tell by reading the whole sentence that the theme does not come with any content such as pictures. If you need XML then please e-mail us or open a ticket yosupport.freshdesk.com I could possibly help you with few more elements. just tell me what you are after. Once again sorry.
Hi, i’ve a problem. I don’t know what is the exactly dimension of the logo. I put the logo’s image inside the option fill but nothing appears on the front page. Can u help me? Thanks you
Bye
Hi, there are no fixed dimensions for the logo. You can use whatever size you like. Please refer to the manual under navbar http://docs.yosoftware.com/barnelli/
Hello, I think buy your theme but I need know… include demo content in XML file? I don’t need the image’s I need the code and the pages I see in a demo to start my site from this examples. Thanks in advanced.
Hi, please contact me for XML if you need one. No problem. After instalation the theme look pretty much as in our demo anyway. it creates pages, assigne page templates etc. Thanks for your interest.
You have mentioned that the Revolution Slider (19$) is included in the template. I tried to activate it with my purchase code and my username. I also generated an API Key on the settings page of themeforest.
When I try to use my purchase code from the download file, it always says that the code is wrong. Do you have an idea?
greetz zimk
Hi, there is no need to activate Revolution Slider on your end. It is required to get updates in case you have bought as a plugin, and since your copy comes boundled with our theme you will get updates to our theme and slider with new version of Barnelli theme. This is how it works, you can legally use it, if you need further clarification please contact us direclty I will be happy to assist. Thanks for your interest.
I recently purchased this theme. I had to install it via FTP because the Wordpress upload through themes said it was too large for the php settings or something like that. In doing so, I wasn’t able to upload the revolutionslider.zip file. I was able to upload it through the direct plugin uploader. However, when I went to activate it, it said that I needed a codecanyon purchase code. I tried putting in my themeforest purchase code for the theme but that didn’t work.
Can someone help me out on how to activate the Revolution Slider? Thanks.
Hi jeremyabsher, file upload size limit is really server setting and we really can’t help it. If You upload via ftp and then activate theme and go to Appearance > Install Plugins you can install Slider from there. Don’t worry about slider activation notice. It’s valid within the theme. We will provide updates. Cheers
Hello, You mentioned $19 value of Revolution Slider in the ad, so can you show me how to active the plugin to use it? Sent helpdesk ticket already.
Thank you,
Hi vietdang, if you opened a ticket then you will be answered soon. Thanks for your interest.
Hello, I’m interested in buying this theme. Two quick questions:
1) Is there a way to have a clickable phone number in the header for the mobile version (the smartphone will call the phone number if it is touched)
2) Clickable address (linked to Google maps) in the header as well for the mobile version?
HI, our today update lets make phone number clickable same goes for address. Please open a ticket yosupport.freshdesk.com and I will show you what I mean. Thanks for you interest.
Can i disable scrollbar?, it not works properly in chrome, windows. The same with google fonts. thank you
Hi javierhc, on top of js/main.js there is initScrollbar function – comment it out to disable. For fonts open includes/functions.php and comment out lines 550 and 552 with wp_enqueue_style. This should disable fonts. If You’ll have any more questions open ticket at https://yosupport.freshdesk.com Cheers
I ment that google fonts does not work , see it yourself, i´ve opened a ticket..
Could you share what entry in the CSS file is needed to change the MENU text color when you hover over the text with a mouse?
.subnav a:hover { color: red !important; } Cheers
Hello, I’m interested in buying this theme…however, my client wants to have a clickable phone number and address (linkable to Google maps) in the mobile version. Is there a way to add this in the header so it is available in the mobile version?
I answered below.
