1259 comments found.
Is there a way to force responsive menu for iPad when viewing in landscape? When in portrait, looks great! But when I tilt the iPad on its side, the menu is not the mobile menu,, its a messed up version of the desktop. If so, can you help?
Hey,
Please submit this request to http://qode.ticksy.com/ and include WP admin access so our support can try to help you 
Qode
Hello,
Our portfolio pages, blogpost and contact page are not visible after the update to Minimum 2.3.
I need urgent help because half of our website is not visible at the moment!
Opened a ticket on your support page two days ago. (#209525)
Thx for you fast reply!
Hi,
Just assigned your ticket to support team.
Qode
Thx! Update to 2.3.1 fixed all problems.
Great
Thanks for the update 
? updated the theme to the latest version and now the contact page doesn’t work at all, is empty.
Hi,
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can take a look.
Qode
Hi I have a questions regarding the blog functionality.
Is it possible to hide or remove the author and the category of a blog post? I can’t seem to find any setting that does that.
Many thanks, you guys have a great theme!
Best, Malte
Hey,
Should be possible via custom CSS. Please submit ticket to http://qode.ticksy.com/ so our support can try to help you 
Qode
Hi,
Would the last update work with WP 3.9?
Regards, John
Hi John,
yes 
Qode
Hello,
Thank you for updating the theme. Can you tell us what files have been impacted on the parent theme, please?
Best regards,
Florence.
Hi Florence,
We don’t have track of which files were updated. Custom changes are supposed to get done in child theme, so that’s why we don’t track individual file changes.
Qode
Thank you for the quick reply.
Most changes are done through the child-theme but some of them must be done on the parent-theme directly.
While I’m at it, Google Webmaster Tools detects errors with microdatas on blog page, posts and categories templates. Classes are missing for each microformat data: class=”entry-title” for title class=”vcard author post-author” for author and class=”post-date updated” for update date.
Best regards,
Florence.
Hey Florence,
You can submit those problems to http://qode.ticksy.com/ so our support can take a look.
Qode
How to Make Contact page? Shortcodes?
User does not help “You should make sure that your Contact page has Contact Page template selected. Also, you should go to Qode (in the left menu) > Contact section and setup everything there.”
Hi,
You need to create page and to select its template to Contact Page in the list of Page Templates. You can configure your contact page in Qode > Contact section.
Qode
Hi,
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can take a look.
Qode
Hi Darko,
I know you guys are busy – just wanted to draw attention to my Ticket: #209479 (just posted today).
Thanks
Hey Henry,
Just assigned your ticket to our support team 
Qode
Thanks! They fixed one or 2 issues. I explained the remaining issue in greater detail (hard to see and explain). The error happens in a split second on every main product submenu after the page comes up.
Go QODE!!!
Hey Henry 
Thanks a lot
Just assigned your ticket again 
Qode
Kreatura Media Support reported that the Minimum is using a very old version of Layer Slider recommends asking the theme’s developer for an update to the latest version. I updated Minimum but do not see a LayerSlider plugin update – only RevSlider.
Hey Henry,
Yes, Minimum comes only with Revolution Slider, we didn’t include LayerSlider with this theme, so you probably installed it.
Qode
That is strange. For sure I didn’t install Layer Slider (I would have it purchased in my downloads – its not a free plugin). I’m absolutely positive I didn’t add additional a slider to your theme – why would I – its so awesome! 
I have a feeling that when you first brought Minimum for sale it was included – I was one of the first people to buy it. Can you check ?? 
Hey Henry 
I am 100% positive that we included only RevolutonSlider with Minimum
LOL
You should check how LayerSlider ended there 
Qode
No record of it. It’s a mystery! 
Well, I don’t know
I only know we provide Rev Slider with Minimum 
No worries. Bought LayerSlider and all is well. Thanks!
Great
Thanks for the update 
Hi! Not working clicking “Qode shortcodes” WP 3.9
Hi,
We are releasing new version later today. It will fix this issue. I can still send you fix for shortcode via email if it’s urgent to you. Just email this request to support@qodeinteractive.com (and ignore auto-reply message).
Qode
Thank you!
Its bit disappointing that we have been requesting Qode to fix the issues with Minimum theme from last 3 weeks and no fix yet for woo-commerce issues. After so many promises we still waiting and its getting bit frustrating now. Let us know that you going to fix issues or we need to go and buy some other theme.
Hi,
It’s already fixed on Wednesday, but as it’s holiday, we didn’t have enough time to finish testing everything and post update. Update will be posted early next week.
Qode
Thx. We waiting for updated theme.
Hey,
We are in process of testing it, should be ready later today 
Qode
Hey, I have one problem.
My site is now live but my tabs are not working at the top (homepage, blog, shop, etc).
I can’t figure it out, it is using navigation and seems to work fine when I’m logged in on the backend, but when I log out of wordpress just the tabs don’t work. Please Help!!
Hi,
Did you maybe install some plugin? Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can take a look.
Qode
Hello Darko,
Just stopped by to thank you, and all Qode Team for all your efforts and for a lovely theme. It was a pleasure working on the website, despite of some issues, that I hope we’lll be able to solve soon 
I just opened Ticket #203881
Looking to hearing from you soon,
John
Hey John,
Our support will take a look on Monday and reply 
Qode
Hi,
I installed your theme, along with the demo Revolutionary Slider and all the content, in which I’m going through and putting in my info/photos while removing the old. I believe I have most things figured out except when my slider is previewed it doesn’t show Google Fonts like the demo? its just showing regular fonts like its not reading the code to display it how the demo does.
How do I fix it so the fonts show just like the Demo?
Hey,
Just follow this step of our documentation regarding rev slider:
Copy captions.css to wp-content/plugins/revslider/rs-plugin/css
Qode
I was wondering how to make the text bigger in the slides on my about page? I was able to change the text size for the rest of my site in the Qode theme options but but can seem to find where to change it for the slides. Thanks
Hey,
Please submit ticket to http://qode.ticksy.com/ and share WP admin access so our support can take a look and help you.
Qode
Hi! I don’t want to harass, but I submitted a ticket last Friday (#199605) and have yet to hear anything back. Looks like you’ve been a bit backlogged, and I’m sure there are plenty of other tickets you’re rushing to get through, but I have a client breathing down my neck on this one, so if there’s any way to address it in the next 24 hours or so I’d really appreciate it. Thanks!
Hey,
Just assigned your ticket to support team. Sorry for slower reply because of Easter holidays, we are back to full speed from yesterday.
Qode
Hi,
Quode Shortcode pink button in the wordpress visual editor stopped working after wordpress 3.9 update. I click on it but there is no drop down with the shortcodes. I hope this will be fixed soon Thanks
Hi,
Please don’t upgrade to 3.9 (we already posted comment about it) until we fix issues. We are working hard on providing fix for all of our themes.
Qode
I have a problem with the images within the pages of the products I’ve used the shortcode [product_category category = “chairs” per_page = “12” columns = “2” orderby = “date” order = “desc”], which inserts the the preview thumbnails of 150 * 150, instead of the original (eg: ... / wp-content/uploads/2014/02/Berlin1-150×150.jpg). How can I do to load the original image and not the small thumb, because in this way the photos are all grainy. I went into woocommerce settings, products tab, I entered as a minimum size of 300px, but nevertheless continues to insert images of 150px. How can I fix this? Thanks for the help!
Hey,
Please submit this problem to http://qode.ticksy.com and include WP admin access so our support can take a look.
Qode
I have a problem with the footer logo upload, I click on upload file, I select the image, but is not charged, the field remains empty, how can I fix it?
Nothing more, solved !!
Great
Thanks for the update 
Hello there, I have a few tickets (196903 and 198523), one of which was submitted over 3 days ago and I have not received a response yet. Can you take a look when you have a chance? Thanks very much!
Just replied 
thank you
!
You are welcome 
hello there and hope you had a lovely holiday weekend. I’m checking in with regards to my ticket from last week ( #196903). I got a reply and was told to check back after the holiday. Thanks very much!
Hey,
Thanks. Our support is back to full speed today and we will handle all tickets in coming days.
Qode
Dear Customers,
please don’t upgrade WordPress to 3.9 until we test the theme with it and until all plugins used with the theme are tested and if needed upgraded to work well with 3.9. We will update theme’s profile when this process is completed (you should check Software Version attribute there).
Qode