Hi,

- Go to Styling Options -> Global Style (sub page) -> select a design from the “Navigation Design” list

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

Yes, it can be centered, left of right aligned. You can test it by clicking the wheel icon where the left side on demo website.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hello,

Sure! Please follow this tutorial from our support site http://support-rt.com/discussion/9140/getting-are-you-sure-you-want-to-do-this-please-try-again-message-on-installation#Item_1

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, Thank you for the purchase! There will be an update in a week and we will add the option with some other new cool features.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Best Regards

Thanks! I would like to edit the appearance of the staff box (see the following example)

The default appearance: Picture + Name + Job description + Mail icon I would like to have: Picture + Name + Mail icon And also: Picture + Name only.

I’ve tried to use the role display: none !important; in the CSS to remove the undesired info but I didn’t succeeded. Can you please help me with it?

Thanks in advance!

Hi, You can try this to remove the text and the lines

section.team .profile {
  display: none;
}
.person .style-one {
  display: none;
}

and this for all

.person .social_media {
  display: none;
}

put the css codes into the box inside Styling Options / Custom CSS

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Kind Regards

Hello,

It is custom made framework and template builder. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hello,

Create your menu ( appearance > menus ) then place it in any sidebar you want by using the WordPress default custom menu widget ( appearance > widgets )

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

Thanks for you kind feedback. I’m glad to hear that you’re happy with your purchase. Thanks for purchasing my themes!

Best Regards

Hi,

That is not possible, you need to use a template that created with the template builder to remove the page title and control header contents.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

Thanks for you kind feedback. I’m glad to hear that you’re enjoying the theme and the support service.

Thanks for purchasing my themes!

Best Regards

Hi Pete,

I don’t see any issue on that page, which browser you testing with? Of course there will be a quick fix if there is a problem.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

I am viewing with IE11. When I hover over the Blog menu, the ‘Blog Categories’ section at the bottom of the dropdown is hidden behind the video. You can see the arrow to the RHS of the ‘Blog Categories’ text but not the ‘Blog Categories’ text itself.

I am very interested in your themes. I used RT-Theme 17 and I have been patiently waiting for RT-Theme 18

Hi,

It seems i don’t have this issue with ie11 http://cl.ly/image/2O343e3u0R0R/rt18-menu-onvideo-1.png You may browsing with compatibility mode? Anyway, Thank you for ongoing interest in my themes and we’ll be glad to provide assistance for RT-Theme 18 whenever you need. Best Regards.

Hi,

It is a template builder not page builder. There is also a shortocode alternative of almost every template builder modules. I’ll try to explain its difference and power with a scenario. Let’s say you want to add a static content (a banner for example or a slider or both ) for a group of your regular pages, you all need to create a template and assign with those pages. Additionally this is an option for all kind posts, like portfolio posts, product posts, even woocommerce product pages. For example, you can add a hand-picked product list as a carousel in single pages of a group of products ( by using the default content module ) Now, I’m working for a new feature for assigning templates with categories which is going to be the only one in the market.

Basically they are different softwares and have different abilities, advantages. I carefully listen my clients and constantly improve the framework. Your feedback is very important for me and will be considered very carefully for the future updates especially the one about editing pages inside pages without having to open the theme options.

Thank you for purchasing my themes.

Best Regards

Hi,

Sure! Please go to RT-Theme 18 -> Styling Options and customize theme parts by selecting “custom” color sets for them. To change the menu and page layouts please click the “Global Style” sub page. http://rttheme18.demo-rt.com/wp-content/uploads/2014/03/Styling_Options.jpg

Also you can find detailed instructions inside the Setup Assistant http://rttheme18.demo-rt.com/wp-content/uploads/2014/03/Setup_Assistant.jpg

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

1) Go to Appearance -> Menus and create a new menu for product categories. (click screen options button where top-right corner of the page to activate product categories list)

2) Go to Appearance -> Widgets, add a “Custom Menu” widget into the “Sidebar for Products” and select your menu for the widget.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Thanks! But I have a last question: How change the position of the breadcrumb and the product title? I like them closer to my image, like this example: http://rttheme18.demo-rt.com/product-detail/product-name-8/

This page uses a special layout that build for single product pages. You have two options for other pages, inside content area or inside the header bar ( RT-Theme 18 -> Header Options or “Show Header Options” inside a template. )

Hi,

Can you please provide more details about which feature of the plugin is not working so I can test with my copy or contact with the plugin’s author. Please start a new thread about the issue with more details on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Done! I’ve tried to explain better!

Hi John,

1- You can either use the documents tab or add your pdf icon and link to the file by using the editor for general details tab or you can by-pass the documents tabs and create your own. 2- I don’t have such a list and need to get permission from our users to share even i know. Demo website almost showing every possibilities of the product showcase 3- As an author I have no control over the sale process, themeforest.net does.

Please feel free to ask if you have any further questions.

Hello, When i upload the theme, ther is a notice: An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.

How should it deal with it,Thanks!

Hello, This is a WordPress related error and means at that moment your server couldn’t communicated with wordpress.org to check latest security updates of WordPress. It is not related with the theme.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

I think it’s the “Content + Right Sidebar” Template which is selectable at the “Templates” DropDown of the WP Edit Page Mask. But where is this Template? It’s not within the “Template Bilder” Files…

Hello,

Please use the account which you purchased the theme to get support. Thank you.

I started a new Discussion at the support forum. “Use custom Template for “search results” Page”.

Hello,

I’ve just posted a tutorial for you http://support-rt.com/discussion/9432/tutorial-display-country-flag-instead-of-globe-icon-wpml-

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Thanks a lot.. it worked!

Hi,

This is a premium theme and it must work on any server that WordPress does. I haven’t heard anything bad with the theme on GoDaddy hosting. You’ll have all functions of the theme, i can say that! Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

I like Godaddy Hosting, but I was refering to their special hosting of Wordpress in the link provided which is different from their standard hosting, since it limits editing themes, style.css or adding child themes and did not know if this would have an impact for the installation.

Hi, I’m not sure how the limits would effect the theme but I can say it would also effect almost almost all other premium themes.

Hello,

Since you haven’t installed WooCommerce plugin before the import attempt, those “failed” messages are pretty normal. Regarding images, some servers may have connection issue between my server to retrieve the images in time, this is why there is a clean dummy file inside the /Dummy Contents/rttheme18/ folder which included the package. That is a big package to load and that’s why i didn’t included the package but uploaded the forum site. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

It might be a plugin issue, there are many plugins generates javascript errors after WordPress 3.9 Try disable your plugins and test again. If this not solves the issue please contact us by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

OK, I’ve just replied!