Hi, thanks for your interest. This is html template so it doesn’t dynamically function.

Hi, i think it allowed, we have no problem with it.

Sorry, It’s required custom works. I currently not available for files customization. You can find someone to help you modification this template. Files which need to modified are: contact.html, send.php and js/contact.js

Hi, thanks for your comments! Can you send your website url instead of screenshots so i can inspect your issue. Thanks.

Thank you!

it’s easy to fix. Insert code below in style.css file.

.pricing-box{
margin-bottom:30px;
}

Hi, sorry it seems a bugs. I will look for this issue then release an update once it done.

Im guessing you quickly fixed the index page… before stating your template is valid code check ALL pages took me 30 seconds to find this page that is not valid: http://www.themenesia.com/themeforest/truehost-html/contact.html

Hi, some page is not valid because sometimes there’s some technically requirements to make it works.

Stray tags are the common reasons why your code is not valid, this does not affect “technically requirements” as you stated. Stray tags are just down to bad coding. Under the long distance selling act, i am entitled to the cooling-off period, that means i can request a refund at any time within the first 7 days of purchasing if im not completely happy with the item, in this case there is false advertisement and many other problems such as a contact form not working. This is a legal notice and you must oblige by it. My next step will be contacting Theme Forest complaints department if this matter is not resolved within your support comments.

Hi,

Thanks for your purchasing. Can you tell your issue exactly. I will consider to update this template with latest jQuery on next version.

Hello,

first of all thanks for your quick reply. The first problem with the latest jQuery version is that the elements in the navbar aren’t displayed properly. The second problem is that the collapse button, even though the screen size is 1920×1080, is shown, but doesn’t work. We’d like to use the latest version of jQuery for our project and hope you update your template soon.

Hi, Thanks for your interest! This is html template so this doesn’t dynamic function.

Hi, i have open your website using Chrome on my mobile device, i have no issue like what you said. Have you tried on another device?

Yes I have tried a few mobile browsers using browserstack and the result is the same http://bit.ly/1npCjzF

Hi, not sure but seems it has difference with real device.

Hi, thanks for your notice. I will look for this issue. But don’t worry this wouldn’t affect any function on this template.

Hi, WP version is in our plan. Maybe on next few months.

Hi, this is html template you can use editor like Dreamweaver for editing.

Hi, thanks for your purchasing. This is HTML Template not a WordPress so this is not installable, you can modify it directly using editor like Dreamweaver.

You can use custom css. Insert code below in last line of file ‘css/style.css’

@media only screen and (max-width: 767px) {
    .fullwidthbanner-container{
        display:none;
    }

Hi, what template version did you use? Please use latest version. You just need remove /**/ from boxed.

/* -------------------------------------------------- 
to use boxed layout please enable code below
/* -------------------------------------------------- */
 @import url("boxed.css")

Hi, you can change it from file index.html. Look at container < fullwidthbanner-container >. Then change value ‘data-x’. Look at below:

data-x="100" 
data-y="100" 
data-speed="300" 
data-start="800" 
data-easing="easeOutExpo" 

Thank you!

Sorry, not clear with it. So do you want to use smooth scroll for this template?

Yes but it won’t work for me. It works the first time but whenever I’m not at the very top of the page smooth scroll doesn’t work. I know this isn’t something you support so wondered if this can be bought as an extra.

You can fix it by open file ‘css/style.css’ look at line 290. You can increase width value.

width:120px;