Hi,

Can you please provide us more details such as which browsers and your website url. According my tests there was only a problem on chrome and that’s why i disabled the fixed background option for chrome only. It was causing by a bug of chrome. BTW the next version is coming up and will include nice parallax background options.

Hello,

There are many custom css codes in your website and seems you have removed some css codes for small screens. If you want to close the responsiveness of the theme you can disable “Responsive Design” feature via General Options.

By the way, Safari’s most recent version is 7.0.3 and if you are testing with a Safari installed on Windows, that we can’t support it because Apples stopped updating the browser years ago. (last time on May 9, 2012)

Your website seems fine with my Safari on a Mac but as I mentioned your customizations are corrupts the page sizes for smaller window sizes. I recommend remove them and close responsive mode if you are trying to do so.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi, It is the same! I don’t know your file settings but this video also created by using mamp and a mac. Please follow http://www.youtube.com/watch?v=K-PCAXVFzdU&list=UUUgp3_72vj9w3M-8Luxxyjw

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Ok Thanks, I managed to get it working! Now I have another question I hope you can help me with. Is there any support to translate this theme to swedish? I need both the backend and frontend to display in swedish. Thanks!

Hi,

Yes you can translate the .po file http://support-rt.com/discussion/2247/translating-themes-by-using-po-files

Hi,

It looks like your server does not support mcrypt_encrypt function. You can enable by editing your php.ini http://stackoverflow.com/questions/1286970/function-mcrypt-encrypt-not-working-in-wampphp-version-5-2-6 pr if you are not familiar with please ask help from your hosting provider. Also, you can use contact form 7 plugin instead. http://wordpress.org/plugins/contact-form-7/ This theme also supports this plugin with the same styling.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

Please follow this tutorial http://support-rt.com/discussion/9092/rttheme-18-menu-tutorial

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com Thanks Best Regards

Hello Gary,

Please add more separators into your posts http://support-rt.com/discussion/9627/tutorial-shorten-and-add-read-more-to-product-short-description

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello,

You can use “heading bar” shortcode or module of template builder.

[heading_bar heading="This is an heading with an icon" icon="icon-home" style=""]

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello,

1) Not yet, but we will add basic support with the next update. 2) Yes, you can control background colors of all the theme parts individually. 3) We have template builder instead yet we are working improvements to make the theme better. Here is a demo of the current template builder http://rttheme18.demo-rt.com/customizing-with-template-builder 4) No matter when you buy the theme, you’ll able download all the upcoming versions for free. 5) No we have only these screencasts on the url that i provided

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

Hi,

You can put the following css code into the box inside Styling Options / Custom CSS and edit the 15px as you wish.

#header_contents {
padding: 15px 0;
}

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Thanks for the reply.

However, it doesn’t seem to be working. I can create a support ticket if need be.

Don’t you try yo reduce the padding between the main navigation and the logo, this code should works. Did you try to reduce the value (15px) for example;

#header_contents {
padding: 2px 0;
}

If still not works, please create a ticket and include your website url.

Gelecek updatelerde belki ekleyebiliriz. Tavsiye icin tesekkur ederim. Bu arada Turkce mesajlar icin http://themeforest.net/user/stmcan profil sayfamdaki formu kullanirsaniz sevinirim. Iy? gunler.

Hi,

I haven’t tested but it should work as the theme using WP’s native menu functions. I’m not sure how it’d look, though.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

sounds good, we can always fix how it looks

Hi,

The sign-in page of the demo website comes automatically when woocommerce plugin activated. You can add the login page manually by using the custom links if your application has one.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

You can customize the top menu via Appearance -> Menus -> “RT Theme Top Navigation Menu”

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Merhaba,

1. WordPress admin -> Appearance -> Menus ekraninda, sag ust kosede “screen options” butonu var, oradan diger icerikleri aktif edebilirsiniz.

2. Bu iki dokuman size yardimi olabilir http://support-rt.com/discussion/9133/tutorial-adding-custom-font-icons http://support-rt.com/discussion/9604/tutorial-customize-the-social-media-list-and-icons

Daha hizli ve detayli destek icin lutfen destek forumumuzu kullaniniz http://support-rt.com

Tesekkur ederim

1. Bolum icin tesekkur ederim akin bey. 2. Bolumde icon de?i?tirmeyi yapamadim ama onemli degil fakat sizin demo temanizda ana sayfadaki FEATURES butonuna baktiginizda basliklarin yanindaki icon kismini biz nasil yapabiliriz

Setup Assistant icinde detayli bilgi bulabilirsiniz. Ayrica cok kapsamli bir forumumuz var burdan da ogrenebilirsiniz http://support-rt.com/discussion/9092/rttheme-18-menu-tutorial

Merhaba,

Cok kisa bir sure icinde yeni bir guncelleme olacak, raporladiginiz hatalar da giderilecek. Tesekkur ederim bilgi verdiginiz icin.

?n?allah, sa?olun. Güncellemenizi sab?rs?zl?kla bekliyoruz…

Hi,

You can find detailed instruction inside the Setup Assistant of the theme also we have this http://support-rt.com/discussion/9092/rttheme-18-menu-tutorial#Item_4 tutorial on our support forum

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello,

The demo templates may help you http://support-rt.com/discussion/9114/tutorial-demo-website-templates-sample-contents-updated-14-april-2014-#Item_1

I’ll need more details to understand the issue, can you please provide me an url by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello,

It means, you hit your WordPress upload limit. Please refer this page for further reading. http://support-rt.com/discussion/9140/getting-are-you-sure-you-want-to-do-this-please-try-again-message-on-installation#Item_1

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hello, It seems there is a css conflicts with a plugin of yours. Please disable your plugins one by one and try again by refreshing the page. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

1) You can find the PSD design of the main rev slider inside the /PSD/ folder. Also, you can import the sample slider http://support-rt.com/discussion/9114/tutorial-demo-website-templates-sample-contents-updated-14-april-2014-

2) The theme is compatible with WPML plugin, there is no issue. Please contact with WPML support to get more help.

If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com

Thank you for purchasing my themes.

Best Regards

Hi,

1) You can customize the default tab names like “commnets” and other text that used in the theme by using a .po file even your website is English. Or you can use a child theme and just change the text inside the file. http://support-rt.com/discussion/2247/translating-themes-by-using-po-files

2) You can change permalinks of product categories and single product pages.

3) You can add sub categories inside your main navigation as drop down menus as shown on the demo website.

Please feel free to ask if you have any further questions. Thank you for interesting in my themes.

Best Regards

hi, want to have a review options on custom product page ( as we have in woocommerce shop product )

You can have only comments without ratings. But it is possible to change the tab name as reviews. http://rttheme18.demo-rt.com/product-detail/product-name-9/