4080 comments found.
thank you for the latest update. I activated the amazing slider but it does not seem to work. What’s the solution? keep the good job going . thank u.
Hi,
Please submit a ticket and leave URL so we can check.
Thanks and best regards
What are the requirements if i do host some videos on my hosting? What will work better the format? All videos will be up to 2-7,10 minutes the most, and just want to make sure all will work fine!. Thanks.
Hi,
There’s no requirement for using self-hosted videos. You just need to increase the upload size limit if you upload via Wordpress Uploading, or you can upload using FTP.
Thanks for replying… Now will this work with like this: I wanted to create a local website and allow only me to upload my own local business video commercial clips and also ,is this theme working with a membership plugin to charge for a business per month and per video that they will upload?, So Business to be like a author and get charge for it,and also the regular users to be able to comment,rate,review that specific business?? Is all this possible? with your theme?...Thanks
Hi,
TrueMag works with WPMU Membership plugin (https://premium.wpmudev.org/project/membership/). Currently we do not demo this feature, but it’s one of TrueMag’s features 
Hi,
How can I add this title bar (http://i.imgur.com/nJ0SnXw.png) in a single video post (http://i.imgur.com/gmV33aO.png)???
Hi
it’s impossible with theme options, you need to modify theme’s code to do that.
how? 
Sorry, it’s too complicated to discuss here
Please submit a ticket to see if our technical staff can help 
Hi,
I can change video background without video? I mean, featured image + background image, not video + background image.
Yes, posts now have their own background. You can choose background for each post (and page)
Can´t get video thumbnails http://youtushare.com plese help me
Do you mean the slider? It is configured in Theme Options > Front Page > Header – xxx
Hi i got this problem when i tried to install the plugins . I sent a Ticket: #214417
object(WP_Error)#336 (2) { [“errors”]=> array(1) { [“plugins_api_failed”]=> array(1) { [0]=> string(219) “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.” } } [“error_data”]=> array(1) { [“plugins_api_failed”]=> string(2) “N;” } }
Something went wrong with the plugin API
Hi,
TrueMag-plugins must be installed via uploading. Please find the installation files in the download package
Thanks
Hi, I want to combine membership and this theme.
I wish to have certain videos public and certain videos only to membershi-level members.
Is there a way to include membership-level ON/OFF protection on post level (post edit)?
I can see only protection on category, tag, page level (entire).
Can you suggest customization of template to add this sort of custom field?
Thank you!
I have found this feature in paidmembershipspro.com plugin, where is the setting for posts – out of the box. However it does protect only post text not video.
Where do I find video code in template that I can wrap in their IF conditional? I use my my hosted video files via “Video File” link (in post edit).
Hi,
We suggest using WPMUMembership plugin, which is supported by TrueMag.
You can add IF tag in header-single-player.php file
I noticed the new code for showing “Read More” under the Quickview, however none of my standard post are visible under Smart Content Box
Also, on the advanced search page, I see “Any tag” I would like to change this to “Any Brand”, I found a bit of code in the plugin folder, however the change did not affect anything.
Hi,
- In Video mode (Theme Options > Theme Purposes), Smart Content Box only displays video posts.
- You should find in /truemag/widget-views/shortcode-asf.view.php
Is this also the file where I can add titles under the Smart Content Box images?
No, that’s the file to override Advance Search Form plugin template. To edit Smart Content Box, find in /truemag/inc/classes/class.content-html.php, function get_all_item_video()
Hello I am using the true mag theme and when u try to install these plugins “Truemag – Movie, TreuMag Shortcodes, Rating and Member” i get the message “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.”
is there any way to fix this
2. How do i get videos in the carousel portion of the page. I am very new to this. THANK YOU
Hi
1. Those plugins need to be installed via uploading. You will find installation files in the download package
2. You configure that section in Theme Options > Front Page > Header – XXX settings
Best regards
Hi. How I can post article(standart post) ? I write standart post but not text in post. sorry for english
Hi,
Make sure you have the latest version of TrueMag. Otherwise, you have to check “Do not fetch” checkbox on the top-right of the post edit page.
I have version 2.4.1. I check “Do not fetch” but i don’t see text .
Hi,
Latest version is 2.7.1
Hello
Your theme seems to be great! I have a question before purchasing. Can I upload my own videos without using Vimeo, YouTube or dribll?
The theme is supplied with a demo version?
Thank you in advance for your answers. cordially
Yes, you can upload your own videos 
Thank you.
You has not replied to my other question:
The theme has a demo to install? The theme is easy to install? There is a tutorial (video)?
Hi,
Sorry for missing the question. TrueMag has one-click install sample data. So you will have the same page as our demo site (excerpt the images, they are not imported).
We do not have video, but we have documentation which is packed in the package. You can also see the online version here: http://doc.cactusthemes.com/truemag/
Hi, How can I chose a specific slider in the “category page”? for example, chose big carrousel wit the id of that category ? or slider category?
and the same for the profile, how can i chose a specific slider for the profile?
thanks
Hi,
In category page, there is only 2 type of header: the carousel and image banner.
There is no slider for profile page.
a ok, and, 2 question: 1.- how can i do for make more big the smart context box? They only allow me to show 2 row in the grid option. and i would like to make it look like the one you have in the demo http://demo.cactusthemes.com/truemag/home-page/ in the last section “also check out”, 2.- in the single option for the second smart box i had in the front page, it doesn´t show the excerpt even if i have save click on the option to show them.
Hi
1. There are many layouts for the Smart Content Box. The “also checkout” section uses layout=”small_carousel”
2. The excerpt only appears in medium & single layout.
Hi there – loving the theme – but having a few problems finding the correct settings. When on a video post and the video is in the inboxed layout – the author and date show even when I have set them not to. Also, the video (in unboxed layout) does not fit the 16:9 ratio. There is a border on top and bottom. How do I not display the author and date and how to I display the video without borders (like the rest of these site). All the best, JMM
Hi,
“When on a video post and the video is in the inboxed layout – the author and date show even when I have set them not to”—> it’s a bug. We will fix this soon.
“the video (in unboxed layout) does not fit the 16:9 ratio. There is a border on top and bottom”—> it depends on Video size of each video. Not all videos are in 16:9 ratio.
Best regards
Thank you for the prompt reply. The videos on my site are all 16:9. Should there still be a border? Can I resize to force 16:9 in the template? Don’t like the black borders. (I’m assuming there is a line of code that specifies the video size)?
Could you lave URL of the page here?
HI there – I fixed the video by adding the code… .single-inbox #player-embed{height:410px}. I can’t work out what code I would need to stop the author name and date. Any thoughts – thank you for your help. URL: http://www.heypresto.com/themagicclub/anti-gravity/
Hi,
I can’‘t access the URL since it needs subscription. Well yes, if you can fix it by CSS, that’s great 
We are releasing new version to fix the bug “hide author name and date”. Please wait and update the theme.
thank you – superb service – thank you 
Hi,
The update has been released. Please update 
hello! loving the theme!
is there a way to change the main font in the “metro slider”?
also, on the post pages, the “next” and”previous” arrows for the next or previous posts are reversed. meaning the previous is on the right and next is on the left. shouldn’t it be the other way around?
thanks in advance!
Hi,
Font in the “Metro Slider” is fixed. However, you can change that using Custom CSS
#head-carousel .video-item .item-head h3 a{font-family:'Arial'}
Enter name of the font-family you want to use. You can use Upload Custom font in Theme Options > Font Settings
The “next” and “previous” buttons are intentionally placed like that. You can see that idea in default WordPress theme 
Hello,
The TrueMag-Movie plugin does not seem to be updating. I usually perform the theme update using the theme options button on the top. However, I have the theme latest version but the TrueMag-Movie plugin is still on v2.2. Is there anyway to update the plugin without performing a new manual installation?
Regards, Paulo
Hi,
TrueMag Movie is not updated because we do not change anything in that plugin 
Currently there is no other ways to update plugins than manual installation. We are brainstorming about that 
OK, good. Manual installation is good enough.
Use your time to add more features to the theme! 
Thanks 
Hey,
I have few questions that I could not find a way to solve it.
- I did not install truemag plugins as this appears as an error. Because of this I could not use smart content box. What can I do to solve this? object(WP_Error)#637 (2) { [“errors”]=> array(1) { [“plugins_api_failed”]=> array(1) { [0]=> string(219) “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.” } } [“error_data”]=> array(1) { [“plugins_api_failed”]=> string(2) “N;” } }
- I could not add more button to the categories. What should I do? - In the headline, how can I add an icon? If icon do not appear social media and headline button do not work.
I need your jelp. Thanks a lot.
Hi,
1. Please install TrueMag- plugins via uploading. You can find the installation files in the download package.
2. Do you mean the “More…” button to load next page? It works the same with blog. Check this category demo: http://demo.cactusthemes.com/truemag/category/vimeo/ Maybe you do not not enough videos so the “More…” button does not appear
3. You can check document about that: http://doc.cactusthemes.com/truemag/#!/settings-headline
If you need further supports, please use our ticket system at http://cactusthemes.ticksy.com
i want to ask if is possible or have this feature this theme..
example: i am login with normal account i watch a video/trailer and after to show “WATCHED” or something else like youtube..
Hi,
Sorry, currently it’s not possible. However, that’s a nice suggestion and we will consider adding that in next updates.
Thanks and best regards.
YouTube link with precise time works great on TrueMag 2.4.1. But not in the newest version 2.7.1. When I paste youtube link in Post Settings= Video URL adding ”#t=68” autoplay dosen’t work & also it dosen’t start on precise time. With ending like”t=1m6s” YT link dosen’s work at all. My site is focuse on YT Videos with precise start time. So I really need this.
Nervermind
It have to be JWPlayer to work fine.
It happend again. Videos works fine on blog but not when you click them on slider. I have no idea how it happend again. I know I could use <iframe> code but I preffer use just Video URL with start time.
Hi,
This link, http://youtu.be/bO8ZQbHHtwE?t=49s, works normally. Make sure you enter the correct format 
I do not get your point. Do you want to “auto-play” video on slider? Is it Classy-style? We do not implement “auto-play” for videos on slider.
Below the logo there is this line – [headline link=”yes” icon=”” sortby=”rand” cat=”” posttypes=”post” number=”” title=”” ] You can search this line on google and you will find other webpages o truemag with this. ex. http://multicaresuit.com/wp/
How i can remove it?
Nevermind. It happens without plugin-truemag-shortcodes-2.7.1

Hi,
I just bought this theme, but I couldn’t locate the layout / module positions in the documentation? Can you advise me where I can find that information. Thanks.
Hi,
Which positions are using looking for?
Hi, I am actually trying to understand the whole layout positioning of the theme. I want to be able to place proper content and ads.
You can check this one: http://doc.cactusthemes.com/truemag/assets/images/Truemag-Position-Guide.jpg