280 comments found.
Hi, is there an easy way to display a tabbed section on a page from a URL? I’ve tried using the TABID and it doesn’t work.
Hi,
We don’t have such feature built-in, so it will need to be custom coded.
Qode
I would like a question. I want to create an affiliate website and an webshop. Is the regular license enough for the affiliate website ( since I do not charge the end users )
And can I use the regular license for a really small webshop. Thank you in advance.
Hey,
Yes, you can use regular license for webshop. Regarding affiliate web site, I am not sure, you should ask Envato, as they wrote licensing terms & conditions.
Qode
Hi, I’ve create ticket about my problem. Please helps many thanks
221239
220301
221166
221206
221234
Hi,
What’s your ticket ID?
Qode
221239, 220301, 221166, 221206 and 221234
Thanks. Our support will reply to your tickets.
How do I change the Title Font on the Page Title and Subtitle?
Small and Medium selections change okay, but Large reverts to a default font.
The Title image also does not come in fully. http://bmdemosite1.com/about-us/
Any ideas what I’m missing?
Hi,
font styles for title which are set in Qode Options -> General Font Options are applied only for default (small) title size. If you have chosen medium or large title size then those settings won’t be applied. Hope that this makes it a bit clearer 
We checked your site and title image is full width. Are we missing something?
Best Regards
Qode
Hello again,
Small changes both the Title and Subtitle, Medium changes the Title but not the subtitle, and Large changes neither. Is there a way to change the Title and Subtitle Font to an alternate font using the Large setting?
The image is full width, but not full height when viewed in Firefox.
Hi,
please submit your ticket to http://qode.ticksy.com/ with link to your site and WP admin access and our support stuff will take a closer look.
Best Regards
Qode
I actualized WordPress to the 3.9.1 and the “EDEN” theme generates me an error when I introduce a file and a tex element (like a Text Block). This problem only happnes in the 3.9.1 version.
Hi,
Please submit ticket to http://qode.ticksy.com and include WP admin access so we can take a look at your problem.
Qode
Hi,
I was submit a ticket for how to “Add social media icon to header sticky right like your demo site”
Please help #220306
Many Thanks
Hi, sory it solved, just install full xml demo site and see code there. thanks
Great Thanks for the update
Hi there,
How to change header style from Normal to Big?
Thankyou
I want to change header style from Normal to Big and set position of logo to center
Just change Header bottom appearance to Sticky with menu on bottom.
Wow, thanks bro, it works… but my menu always centered. How to make the menu on left and make social media icon, search button and side menu toogle on right like the big header style on your demo site?
I want the logo centered, but menu on left and make social media icon, search button and side menu toogle button on right like the big header style on your demo site? Please advice broo, will be waiting for your support.. Thannks
Hi,
disable center logo option in Qode Options -> Header and Footer and paste this css to Qode Options -> Custom css field:
.q_logo { text-align: center; }
Best Regards
Qode
Hi, wow it works like a charm.. but one question again, same issue with user spantax above, “Center logo not perfect centered, more space in left than right to be clear”
i’ll submit a ticket for you and here’s the ticket:
220301
220301
220301
Thanks. Please reply to ticket.
Replied, please help
Thanks. Just assigned it to our support team.
Hi, added a ticket yesterday but without response for now Ticket: #218413
I need a centered logo and menu but there is a problem with , the logo is not perfect centered, more space in left than right to be clear.
Any tips?
Hey,
response time depends on number of tickets posted. We have capacity to handle more than 100 tickets each day, but if we get more tickets, there can be delay Just assigned your ticket to support team.
Qode
Sorry, was not a critic! Just a “remind”... thanks man, i’m arranging your GREAT theme and my customer ask the centered logo…
No worries Thank you Our support will reply to your ticket
Hi there Qode!
Awesome theme! Presale question… 1. It is possible to play audio/sound with the full screen video? would there be audio controls? 2. Is it possible to hide the menu and logo until the user starts to scroll down, then make it appear?
Looking to achieve a full screen video with audio and no header until scrolling begins. Let me know if these are possible. Thanks!
Hey,
Thank you very much
1. Yes, we can show you how to enable it. If you want to show audio controls, you will need to style them
2. This can probably be done with custom CSS
Qode
Hi Qode,
Do you have compressed file with all museo font inside there? I try to follow your step on documentation but i did’t have .svg museo Please Advice
Thankyou
Hey,
We are not allowed to include font files with the theme. Please submit ticket to http://qode.ticksy.com/ and include WP admin access so our support can help you.
Qode
Ticket created please answer #218221
No problem
I just downloaded your your updated version and reinstalled, it still says that the version of Visual Composer is 4.02. I really need some help with this.
Hey,
new version is in eden.zip > eden > plugins folder.
Qode
For some reason, it’s not in my plugins folder – I just downloaded again and extracted, not there. There is js_composer and layersliderwp but not Visual Composer.
js_composer.zip is Visual Composer
then why does it continue to say my version is 4.02?
then why does it give me this: The requested URL /wp-admin/undefined was not found on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. when I click on the composer?
and it continues to break when I try and add text.
Hi,
Updated version of Visual Composer is found in eden.zip > eden > plugins > js_composer.zip. You can use it to update VC to latest version.
Qode
I cannot find the WPBakery Visual Composer in your latest download. Just downloaded again, found the documentation, but it is not in the zipped plug ins for upload. What am I missing?
Hey,
It’s in the eden.zip > eden > plugins folder
Qode
Hi,
How can I have this types of slides to work for me, I cant see the options:
http://themeforest.net/item/eden-retina-multipurpose-wordpress-theme/full_screen_preview/7068526Hi,
Can you close ThemeForest preview frame at the top and paste url again so I can see what page you are looking at?
Qode
I’d love to see people’s website with the eden theme implemented. where can i see it?
Hi,
We are not allowed to share URLs here, but can someone else here share url of his site?
Qode
Please I’d love to see people, share your links!
can I get the link for the update? When I download the file and view the index file it says the last update was on 3/11/2014, where can I get the newest one? does it work on wordpress 3.9.1? or only on the 3.9?
3.9.1 is the most current.
Hi,
Yes, we updated theme to work on WP 3.9.1. Check style.css, there you can see what the latest version is. Here are update instructions: http://themeforest.net/item/eden-retina-multipurpose-wordpress-theme/7068526/faqs/20217
Qode
on the eden theme product description, it says the theme should work on Software Version: WordPress 3.9, WordPress 3.8
it does not say 3.9.1 – Also where can I download the upgrade, if I can’t find my email with the link for the download?
Hi,
Yes, because 3.9.1 is maintenance release and there is no need to specify that one.
You should go to your Downloads page at ThemeForest and download it from there.
Qode
Is there a shortcode to create the icon timeline, like the one on your example site?
Hi,
Maybe you are talking about process shortcode? Can you show me which one you are trying to build?
Qode
Hi, is it possible to change the menu font through the theme options panel?
Hi,
Yes. Just go to Qode > Header and Footer.
Qode
That’s great thanks. The wide menu is awesome! Is there any plan to update the font-awsome icons?
Hey,
Yes. We will provide update with the update of the theme
Qode
Hello,
I am wondering if it is possible to get this type of scrolling effect like this website?
http://iammaggierose.com/Thank you, Chris
On the home page.
Hey,
You can add anchors to main menu and get this effect.
Qode
What is an anchor? Do you mean in the HTML code? Thank you.
Hey,
When you add rows to page you can define Anchor ID via Visual Composer for each row. When you add page menu item to menu, you can enter same Anchor ID and it will scroll to that row (section).
Qode
I can not get this to work, does it work with Wordpress 4? Thank you
Hi,
Yes it does.You can submit a ticket on http://qode.ticksy.com and give us a link to your site with temp admin access, our support will help you.
Qode
Hi,
I updated the theme, but I am getting an error when trying to update WPBackery VC “An error occurred while updating WPBakery Visual Composer: Update package not available ” How should I proceed to update?
Thanks,
Never mind, I’ve followed this guide. http://themeforest.net/item/elision-retina-multipurpose-wordpress-theme/6382990/faqs/20242
Great Thanks for the update
