1685 comments found.
I’m testing your demo before purchasing and the menu doesn’t seem to work properly in portrait layout on mobile. Android OS on chrome. Once you expand a menu to see a sub-menu you cant scroll down fully to see the sub menus.
Thanks for your kind information anyway ! We will check and fix this issue in the next update of our theme ASAP..
Hi Team,
I am doing the final edits on the site for the client before I move it to production server.
Now I have seen there are 2 major issues that is bothering me and I am guessing that this must be some jquery issue. Need your help in fixing it.
1. The dorpdown menu with child menu’s dont stick. By the time I move to the child menu item it disappears 2. Revolution slider after a min or 2 it splits and looks bad.
I am sending you a mail with the login details from my mail id ironmarine please do check it out.
Thanks Srinivas
The support is amazing for this theme. Thank you for your help and quick responses.
Hi.,
Thank you for your appreciation. Please rate our theme.
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
I sent an email about some issues. Did you receive it?
Hi, I have a few things I can’t figure out. Request you to help with the same.
1. How can we show particular category portfolio on home page? what is the shortcode for particular category portfolio?
2. Video thumbnails are not appearing on the portfolio slider? while they are appearing in gallery section?
3. In contact info address is not showing? what is the shortcode for contact info including address?
Hi Go through the following instruction you get a clear view.
1) [dt_sc_four_columns_portfolio showposts=”-1” categories=”1,2,3”] where 1, 2, 3 are the category ids.
2) Can you send us a screenshot of the exact issue, so that we can help you better.
3) Please use this shortcode for address:
[dt_sc_address line1=”No: 58 A, East Madison St” line2=”Baltimore, MD, USA” /]
[dt_sc_phone phone=”+1 200 258 2145” /]
[dt_sc_email emailid=”yourname@somemail.com” /]
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever thanks in advance
Hello,
I’m look desperatly to add before the amount the text “Price”. All the products on the website are variable. After looking on the web… I haven’t find solution. http://screencast.com/t/Myi3CEnaEoThanks for your help.
Regards
Kindly! We have added the text “Price” in the specified place. This is the file we have changed,” /www/smartox/wp-content/plugins/woocommerce/includes/class-wc-product-variable.php”, in line number 423. Please style it as per you need.
Let us know, if you find any difficulties!!
Note: Please don’t forget to place your worthy ratings Your 5 stars has a crucial part in our overall rating!
Hi,
Trying to add images to a portfolio and it doesn’t work. Images do not appear under the “Click Here to add Images” button as per the screen shots. Have upgraded to 3.9.1 wordpress with your latest release of the theme. It allows me to select images but they aren’t actually saved to the portfolio.
Test site is: http://drnolan.adso.com.au
I can give you a login to the admin area via email.
Thanks, Sam
Kindly! check whether, you have upgraded our theme compatible to wordpress (3.9.1)?
If no, please upgrade our theme. If you have upgraded our theme and still you are finding issues, then Please mail your ( WordPress and FTP Login) Credentials through the right bottom form @ http://themeforest.net/user/designthemes . So that, we can have a clear look on your end. Then we’ll help you get rid of it ASAP !!
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars) !!
Thank you for the reply. Have just sent an email with login to the site.
I will give you a 5 star rating too Been one of the best themes I’ve worked on with Wordpress.
Hi, just wondering if you received the FTP details? Thanks, Sam
Hmmm lots of trouble with your theme. How do we remove the featured image (we’ve clicked on the disable button in the post but it doesn’t work) same with the author details.
Site is now showing up responsive, with one of the titles showing up on the right when you resize the browser window.
??? Cheers.
Please mail us your ( WordPress and FTP Login) Credentials along with the screenshot of both your issue via the right bottom form @ http://themeforest.net/user/designthemes . We will check the issue and offer you a solution to get rid of it ASAP!
yay
Pre-purchase question please; do you have a built in repeat prescription option, where customers can reorder their last prescription?
Hi.,
Sorry., We do not have that option in our theme. But we will consider it in our future updates.
I don’t know why but after the latest wordpress update my mobile responsiveness of my website had been broken. I can’t find the problem. I already deactivated all the plugins, that did not solve it. the website is www.alderfit.nl
Sorry for the inconvenience!!
Please update the “soulmedic theme” with latest version compatible with wordpress (3.9.1) and check the Issue,
Let us know, if you still have the same issue.
I still have the same issue.. www.alderfit.nl
We have checked your site and your site ( http://www.alderfit.nl/ ) is working fine in responsive version.
If you still find any issues in responsive version, Kindly send us a screenshot of it, so that we can check and help you better..
Kindly refer the screenshot:
http://snag.gy/3DYQB.jpg http://snag.gy/YCEZi.jpgPlease check this screenshot, it is not good http://snag.gy/OHJNO.jpg I made it from my own mobile, same problem with the mobile of my friends.
Please check this screenshot, it is not good http://snag.gy/OHJNO.jpg I made it from my own mobile, same problem with the mobile of my friends.
Kindly! Let us know in which device you checked, along with the model. So that, we will check the issue and offer you a solution to get rid of it ASAP!
HTC one S HTC one X
Actually! We checked here in several real time mobiles and the responsiveness is working fine in your site. Also we checked in online simulators, all were working fine. May the “mobile HTC” that you are having might have some issue with the mobile user agents.
Can you try to update your software in the mobile and check it.
I don’t know why but my mobile template is broken since the new wordpress update.. Can you please check it out? on my website www.alderfit.nl
Hi! I have a little problem with the mobile version of this theme. When the menu grows over the screen I can’t move the menú up or down, the item that it’s being desplacing is the website in the background. Any solutions? You can see it on: http://www.aprimariavsg.com/aprimaria (try: El teup cap/ Serveis i equip humà) Thanks so much!
Sorry! The link you provided is showing 404page ( http://www.aprimariavsg.com/aprimaria ). Please mail us your (WordPress and FTP Login) Credentials along with “exact link” via the right bottom form @ http://themeforest.net/user/designthemes . So that, we will check the issue and offer you a solution to get rid of it ASAP!
How to integrate search box on top header i have placed code ”<?php echo get_search_form(); ?>” inside the integartion head section but it is not showing up
i need to bring search box on my home page some where on the top heaer or near menu
The “PHP code” wont work in integration of head section. You need to add it directly in the “php file”.
Please try to add it in “framework/header/header1.php” or “header2,3,4” depending upon which header you are using. You need to edit the CSS, So that the search box fits in that section.
Let us know, if you find any difficulties!!
Note: If you have not rated our Theme yet, please do it ASAP! We expect a 5 star rating from your end
Hi! I’m using wordpress 3.9.1 and if i do not deactivate the revolution slider the admin page is slow as hell!! It is the slider which is not compatible i think with version 3.9. Can you please provide an updated slider revolution version since you state that your theme is wordpress 3.9 compatible? Else that statement it is untrue. Thank you
Thanks for the purchase!!
Kindly provide us your email-ID. So that, we can send you the latest version of “revolution slider” files privately.
I’m having issues with the responsiveness of the revolution slider. I was told by the developer the issues are resolved in version 4.3.8 but the latest version I have is 4.1.2 and it says that is the latest version. Do you have an update for it?
Kindly provide us your email-ID. So that, we can send you the “latest revolution slider” files privately.
But, when I remove that it seems to mess up my wordpress installation. I put it back for now. Any suggestions?
Kindly take a look at your site, we have removed the default “featured image” from your blog page as per your needs.
Note: Please rate our Theme, if you have not done it yet!
Hello I’m having trouble to translate the page into Danish, Do you have a guide on how I do it?
I have downloaded a danish version and change my wp-configdefine('WPLANG', 'da_DK');
But all the text still remain in eng
//Kasper
Hi., Are you using the wpml plugin for the translation purpose?. Please let us know to help you better. Also Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!
Hi. no I do not use any plugins. Is it not possible to translate without?
The is translation is possible without that plugin also. Please mail us your WordPress and FTP Login Credentials via the right bottom form @ http://themeforest.net/user/designthemes . We will check the issue and offer you a solution to get rid of it ASAP!
Good Morning, I’ve purchased your theme Soul Medic, and everything it’s ok. But now I have done the upgrade to wordpress 3.9.1 and I realize that the shortcodes key is disappeared. So at the moment when I go to pages setting to do news pages I don’t have shortcodes key anymore. How can I do now, please?
Thank you.
VS
Thanks for the purchase!!
Please update our theme with latest version compatible with wordpress (3.9). Follow the below steps to update the theme.
Download the theme from themeforest page. If you have made any custom changes in the code, please take a backup of it. Overwrite the updated theme files to the older theme files. Go to wp-content/plugins/ through FTP. Remove the folder “designthemes-core-features/ from wp-content/plugins/” Then Login to “Dashboard -> Appearance -> Install Plugins”. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version. Let us know, if you find any difficulties!!
Note: Please don’t forget to place your worthy ratings Your 5 stars has a crucial part in our overall rating!...
Good Morning. I’ve done what you told me and now it’s working. Thank you very much.
Note: I think I rated your themes, I always buy themes by you because are the best!
Have a nice day ^^
Thanks for the appreciation!!
Hope that you have rated 5 stars!!
Of Course ;o)
Thanks
How to bring blogs or posts under categories in “Upcoming events page side bar
Please mail your WordPress and FTP Login Credentials along with the with the page link via right bottom form @ http://themeforest.net/user/designthemes . We will check the issue and offer you a solution to get rid of it ASAP!
For bringing blogs or posts under categories in “Upcoming events page side bar, follow the below steps:
Select sidebar layout from “Dashboard -> Soulmedic -> Speciality Pages -> Archives”. And add widgets in Display Everywhere sidebar.
Let us know, if you find any difficulties!!
Please rate us, if you have not yet!! 5/5….
I have added an image for book an appointment and given the link to appointments page on the header above menu
i added the code ie img src= thru budha panel in “top” section but the book an appoinments image is showing in all browser but when i open the website in mobile the image i added thru budha panel under “top” section is not shown
why is it not appearing in mobile how will visitors able to see the link please help
