181 comments found.
Great Theme.. I got a question, is WPML plugin provided with the theme?
yes, WPML is inlcuded into the package, thanks
Thank you for your quick replay.
I was looking for a beautiful theme and at the same time fast while loading and seo ready with wpml, and your theme looks close to what I want. Now are you going to help me in any WPML problems too.
Should you come across any issues with WPML, please feel free to contact our support team. Thanks
Hey guys! Thanks for the theme!! 
I submitted two support tickets here: http://themerex.net/?p=592
Thanks!!
Ok, unfortunately we don’t work nights 
You will receive replies within the day
Yeah!!!!
Hello Does it have problems with responsive pages of woocommerce? See your demo. Cheers
Hello, Responsive on our demo work without glithces. If you do have some issues with it, please contact our support. Thanks
Hi, Today, we will upload version 1.5, it will contain all fixes. Thank you
Great! you’re a friend. Cheers
dear author,
need a theme design as like your design.but some clour and text change my theme.i will see our old theme . http://bit.ly/1m8pEKS go and see.if you work done i give you high rate. thanksHi, Perhaps, I didn’t get you right. If you want to order customization – we unfortunately do not do that. By the way, the link doesn’t work. If you need to change text and color, the documentation and theme settings allow any average user to do that easily.
I also want to know how will I be able increase the size of logo, I manage to change the height of the panel logo from CSS, but I am unable to change the size of main menu logo.
Hi, Starting from version 1.4 you can set the size and position of basic logo, and the panel’s size will adjust the logo’s settings automatically. Thanks
Thanks, also I have 2 more questions. I am unable to create slides of royalslider like you have shown in the demo. Please tell me how can I create slides like that. Also footer is not as it should be, I followed the documentation but it doesn’t work.
this is my website: http://skilldevelopment.ca/
I have fix slider issue. Now only thing which is creating problem is the footer. Thanks
Hi, Our support requested an access from you to help you install the theme. However, you never replied. Please, contact our support and our team will definietly help you. Thanks
I have provided all information there. Thanks
Ok, everything will be done today
Also I am unable to display royal slider in my website. Please help me sort it out.
Hi, I have created a support ticket 3 days ago but no one is responding me. Please see that ticket and help me out. Thanks
Sorry for the delay, we normally accumulate lots of tickets during weekends. Will will process all the tickets withing the day. Thanks
I can not get the drop down menus to work. Is there a plugin I’m missing?
Hello,
Please, use our support system. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hello there, PAY ATTENTION!
The list of changes Version 1.4:
- Timer for demo of left and right panel is added
- Compatibility with the new version of Visual Composer 4.2 is added
- Shortcode ‘blogger’ now contains parameter date_style=”F1+F2”: where F1 ? F2 (date display format). E.g. if we want time at the top, and date below, it would be date_style=”H:i+F d” + Similar is the news slider for pagination type full: e.g. date_style=”H:i d.m”
Thank you so much for choosing our theme.
Hi ThemeREX,
i can change blue color to green ? or choose an ID?
Regards
sure, you can change theme color and background
http://grecko.themerex.net/home-page-video-bg/ and it can be youtube ?
Regards
You set background for any pages individually. There are two ways to embed video: 1) video form youtube; 2) local video form the websit. Thanks
Dear ThemeRex Team,
Kindly can you send to me Database in SQL to upload it because i have a difficulte woth XML to get all the Info.
and can i get the info for revolution slider settings
Many Regards,
Charbel
Sorry you used SwiperSlider
Can i get xml for it
Many Regards
Sure, You can receive them. Please, contact our support and our team will help you. Thanks
Dear ThemeRex, Can you help me how can i add twitter share and other social,
at your example i have only Facebook.
Many Regards
Hi, Please, contact our support and our team will help you. Thanks
Done.
and i have an error for search icon at the menu when i hide right sidebar from Themes option.
Thanks
Thanks for your support, but i have a question.
i saw your demo video you haven’t with no sound. if i want to upload my own but i have it with sound, i wondering i can make it mute ? from codes or i need it to be with no sound ?
Regards
Hi, You simply need to edit original video-file (remove the sound track). There are different editors, e.g. Total Video Converter. Thanks
thanks for your Support
you are welcome)
Hello my friend, i need a little help.
i used royal slider like you used on http://grecko.themerex.net/homepage-parallax/.... but my problem is when i see it at Mobile version Please check this URL : greeneraaward.com and please advise, i think it zoom effect…
Please advise
Regards
Hello,
Please, use our support system. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.
Thanks
Hello,
Found another bug. When you disable the right panel menu in the Theme Settings, the main menu of the page does not work properly. Sometimes it disappears completely or the drop down feature on hover does not work. Its necessary to leave the right panel activated in order for the main menu to work as it supposed to. Thanks
Hi,
We tried different variants on our demo, but we didn’t manage to achieve such and effect. perhaps, main menu’s glitch is not related to the right menu. Either way, it’s much better to check it out directly on your website.
Thanks
Hello there, PAY ATTENTION!
The list of changes Version 1.3:
- Menu placement in case of non-standard logo’s size is fixed
- Additional hovers functionality is improved
- Plugin RoyalSlider detection is improved
- Support of shortcodes in Popup Text Editor in Visual Composer is added
- New slider style is added
Thank you so much for choosing our theme.
Hello,
Just to let you know that the theme does not work with the new version of Visual Composer 4.2 recently updates in Code Canyon. Thanks!
Thanks, we will test v.4.2 first thin tomorow!
Thanks!
Hi There,
Great theme. It has everything I was looking for. Question, how do you edit the top menu bar? The one that displays the cart, language selector and login? Thanks
You may enable/disable this menu bar entirely, and all included elements individually (such as contac info, language selector, currency selection, login, sound effects etc)
Ok. Yes I know where to find that. But I mean like, change the drop down menu from the account and put the elements that I want, change the Contact us info displayed in that bar, etc. Thanks!
Hello there, PAY ATTENTION!
The list of changes Version 1.2:
- An option to customize header section added
- Menu’s placement manager added (right from the logo or left (under the logo)
- Logo’s placement manager added (in case when the logo is above the menu) – left, in the center, right
Thank you so much for choosing our theme.
Awesome and well stocked theme.
I got a question. why is it not possible to change the color of .topWrap with the theme color setting? like on your demo site.
And will there be a future update to choose a post categorie per page with the blog stream template active?
Thanks
Hello, thank you for your kind words! Please, use our support system. Just click on banner “Support Sys” on the item page and get qualified help from our support operators. Enter your purchase key and fill out the ticket form. All information on the work of our support team you will find in the Support section on the theme page.
Hi. Love the theme .. was hoping for some help (struggling to set it up with the demo info). Support ticket sent)
Thanks
Hi, Yes, our team is already working on all these tickets. You will receive a reply very soon. Thanks for choosing our theme!
ok .. any update would be appreciated. I bought the theme on Friday for a quick set-up … obviously it’s Wednesday now so your urgent attention and assistance would be appreciated.
still nothing
hi, what nickname did you use when creating the ticket?
I can’t remember, my email is countrysidem@gmail.com. I created the ticket (adding all my purchase details in etc) ... I also sent an email to support@themerex.net. It’s been a full week now and I’m going to have to purchase another template if you can’t help. Please!
Hi, If your name is matt bowden, then you registered your ticket on different email Our support team replied to your query long time ago.You should receive a notification on your email address. You may go to ticket and view all messages and replies from our support team.
Thanks
hi … thanks for the reply. I don;t have a reply at matt@countrysidemedia.co.uk. Could you kindly forward it to me again? Many thanks.
“Hello Matt,
Thanks for the comment. We will update our documentation in the next few days. I will add “How to” section for the Parallax homepage. You can read about shortcode TRX_Parallax, what we use for creating this page, in this section:
http://grecko.themerex.net/doc/#sc_parallaxSo, do have any troubles with importing demo data? We will install for you copy of our demo website. With updated theme, content and all plugins, instead original images.
Thank you.”
Hi. Thanks for the reply and that would be great if you could install it for me. Let em know if you need the login parameters again. Thanks
Hello there, PAY ATTENTION!
The list of changes Version 1.1:
- Sound on menu, buttons and links hover was added
- Behavior of pages and shortcodes with responsive is improved (including log-in form, pricing tables etc)
- Lots of hover effects for portfolio is added
Thank you so much for choosing our theme.
Hi, I just wanted to report a bug in your template.
When using the theme in landscape mode the menu works just fine. However, as soon as you rotate the screen to portrait mode, the menu disappears completely or it is floating on top of the slider when expanded. (this was tested in Chrome on the ipad)
Otherwise it’s a really great theme. Good luck with your sales.
Hi, Thanks for your constructive remarks. We have already added it into our fix list, and we’ll fix it in the nearest update.
