1259 comments found.
Hi guys,
I’m waiting for an answer to ticket id:#192764 Please answer I can’t work without the shortcode button.
Thanks,

Hi,
Please reply back here when you reply to ticket 
Qode
Dear Qode people:
I still do not have a working shortcodes button. Can you help me out, please? Thank you.
Hey,
Did you update theme to latest version? We fixed this issue related to WP 3.9.x month ago. After you update theme, please empty cache of your browser and fix is in JS file which is cached in browser 
Qode
Yes, I updated the theme. The version on my dashboard is 2.1. Yes, I emptied cache of my browser several times. Shortcodes button still does not work. Please help! Thank you for your prompt response.
Hey,
Please submit ticket to http://qode.ticksy.com and include WP admin access. Please post ticket ID here.
Qode
I submitted a new private ticket with the subject line “admin access”. I cannot find the ticket number. Thank you
This is the only ticket number i can find, but I think this is the original ticket. Ticket: #234993
?Hi,
You are on old version of the theme. Please update it to latest. Here are update instructions:http://themeforest.net/item/minimum-professional-wordpress-theme/4084338/faqs/14627
Qode
I looked in the minimum theme folder and all of the updated files are there. What am I missing?
Hi,
Maybe you are not copying to staging web site location? The latest version of the theme is 2.3.1.
Qode
Thank you. I managed to update on my remote server. That’s what I didn’t know how to do—I appreciate your help.
Great
Thanks for the update 
What should I do?!
Hi,
I am confused. Screenshot you shared shows ThemeForest page. Was your question related to our theme?
Qode
Sorry ! Just moment/
Hi,
Can you please submit ticket to http://qode.ticksy.com and include WP admin access so we can take a look?
Qode
Ok/
Developers theme, I left a request in two days and http://qode.ticksy.com/ nor any response. Tell me what to do?
Thanks. What’s your ticket ID?
Thanks. Just assigned it to support team 
Hi,
How do I change the font size in navigation bar?
??
Hey,
You should go to Qode > Header and Footer.
Qode
Thnx~*
You are welcome 
Hello, have you russian translate for this theme?
Hey,
Unfortunately, we don’t have it, but maybe someone else here can provide po & mo files for russian language? 
Qode
ok, i try self translate
Thank you 
I can send to you russian translate files(*.po, *.mo).
Great
Thank you
Please email them to support@qodeinteractive.com (and ignore auto-reply message).
I send, check email, pls
Thanks a lot
Will do.
WPML Hello I read some of the previous comments about WPML and qTranslate and I can not understand if the theme works with them or not. We are thinking of buying the theme for a client but this is a must for us! Either one will work
Hey,
WPML will work fine with one small adjustment we can provide which will fix issue with our page (ajax) transitions.
Qode
Thanks!
You are welcome 
Hello,
There is a conflict between the theme and the Kiwi Carousel plugin. Two of the files in the Kiwi Carousel plugin are in conflict with the Qode carousel:
jquery.bxslider.css jquery.bxslider.js
Can I run the Kiwi Carousel plugin and the Minimum theme together? Can you take a look at the code in those 2 files and see what the problem may be?
Thanks!
Hi,
Those two sliders are calling same jquery plugin and that is probably causing the problem.
You can edit “js/plugins.js” file and remove bs plugin part from there. In that way only one plugin will be called (on from Kiwi Carousel).
Qode
I read through the questions, and saw a lot of people asking for social share options. Do you already have this implemented, or do I need to use a plugin?
greetings Patrick
Hey Patrick,
Sorry, we didn’t implement it to this theme, but only to newer ones, so you will need to use plugin.
Qode
Hi , Great theme .. am very interested to buy the theme but is it RTL Ready ? Please say yes 
Hey,
Thanks a lot 
Unfortunately, we didn’t implemented RTL support, sorry for that.
Qode
Hello, I submitted a ticket about 4 days (Ticket: #223181) ago and have not yet received a response.Can you take a look and let me know how to resolve the problem? Thanks very much!
Hey,
No problem. Just assigned your ticket to support team.
Qode
Hi Qode, great theme! One quick question: I am using conatc form 7 and the email input field doesnt fit the text input fields. where do i have to change the css? best regards, collins
Hey Collins,
Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can take a look at the problem?
Qode
I am trying to use the Yoast SEO plugin to add breadcrumbs to my new site, but the only way that they can be incorporated into my design is by copying over parent template files into my child theme folder and then editing to insert the breadcrumb PHP code.
1) Is there a way to get around this, without putting my template files into limbo and be unsupported in future releases?
2) If not, then I think this would be a great thing to add for a feature in new releases.
Thanks!
(PS I’ve been super happy with my theme and the level support on this forum.)
Hey,
Can you please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can take a look at your web site and reply to your questions?
Qode
P.S. Thanks a lot 
Hello, Menu doesn’t work when mobile, why is that?
Hi,
We can take a look at your web site if you submit ticket to http://qode.ticksy.com/ and include URL to your web site.
Qode
Hi, We seem to be unable to open a new ticket. Our question is: When we use this shortcode [portfolio_list columns=’4’ number=’16’ category=’teacher-talk’ selected_projects=’’ filter=’‘] both Cintinue Reading and Read more are visible. How can we get rid of Cintinue reading, please? Thank you,
Hey,
Can you please try to open ticket from another browser, as we need to access your dashboard and settings specific to your web site? 
Qode
Hello Qode,
I hope you’re doing well. I’m sincerely sorry to insist but I submitted a ticket 3 weeks ago and it still has not been responded. Ticket: #207550
Thanks in advance for your help.
Best regards,
Florence.
Hey Florence,
I just assigned your ticket to our support team 
Qode
Thank you very much. If you could assign the last one I submitted (Ticket: #217748) while you’re at it it would be cool but I don’t want to abuse of your time if you’re already overloaded.
No worries
Our support will reply to your ticket 
Hi Qode, may I ask you to reply to Ticket: #217748, please? I posted a reply 2 days ago and it’s urgent cause the issue I’m mentioning is impacting the SEO of my client’s site, from 200K visits per month we’ve passed to 80K and his business is severely impacted.
Thanks in advance for your help.
Best regards,
Florence.
Hey Florence,
Can you please reply to ticket?
Qode
Done 
Can you reply here: http://qode.ticksy.com/ticket/217748? 
I replied, it seems my reply has been deleted. WP Admin credentials should be working now, that’s what I told 30 minutes ago.
Thank you. Just assigned it to support team.
Hello,
Thank you. Can you tell them that I’m desperately wating for a reply for Ticket: #217748, please?
Thanks in advance for your help.
Best regards, Florence.
Hi Florence,
Thank you. Just assigned your ticket to our support team.
Qode
Is there a way to remove the Footer Slider widget area?
Hey,
Yes. You can do that in Qode > Header and Footer > Footer Top Area.
Qode
Hi I was wondering why the whole site stopped loading properly after I installed WooCommerce with the theme installed? When I disable woocommerce, it doesn’t give me any problems (slideshow loading nor other pages show content). Link: uncommonshamans.com ; everything is installed to the latest updates
Hi,
We fixed that bug. Please update theme to latest version. Are you on version 2.3.1?
Qode
Hey,
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can inspect the problem.
Qode
Sent
Thanks. Our support will handle the ticket.
Hi. I left a message in your support forum two weeks ago. I followed up today. Here is the ticket number for my original ticket: 205884
Help me out please. I understand waiting two days for a reply, but two weeks?
Thanks.
Hi,
I just assigned your ticket to senior support staff member for review and investigation why it was not replied earlier.
Qode
Hello QODE,
Something I learnt that while using your theme I must uncheck automatic updates on Wordpress. I’m saying this because Wordpress updated their software to 3.9.1 after that web pages don’t load anymore (white screen).
I hope you’ll look at this issue on why your theme is vulnerable to these updates. No need for me to open a ticket for this issue it is a widespread issue I checked with a friend of mine.
Thank you
Hey,
Thank you for the notes. I just updated to WP 3.9.1 and didn’t find any issue with the theme. Maybe your update process didn’t went well and your WordPress was corrupted.
Qode
I have updated the theme, but the “qode” button for shortcodes in the visual editor doesn’t work anymore (it doesn’t drop down). I don’t know what the problem is.
Patrick
Hi Patrick,
Did you update both theme to latest version and WordPress to 3.9?
Qode
Yes, I have, I am not sure if the shortcode menu still worked before the update.
Hi,
Please submit ticket to http://qode.ticksy.com/ and include WP admin access so we can take a look. We fixed the problem with shortcodes in 2.3 version of the theme.
Qode