1115 comments found.
Hi, Pre purchase question, the company logo on the main menu bar (when I scrolled down) , is it will always be on the left, or it could be on the right. thx
Hi, It will always be on the left but it can be turned of via theme options. Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
I am interested in purchasing this theme for a website I am building for a client.
The client site has five main pages. Each page will have a top navbar, a content row and then another navbar.
Each navbar will have links to different pages depending on which page is being visited.
Is this possible to accomplish with this theme?
Thanks for you assistance with this question.
Hi,
Do you mean that you will need a different main navigation menu for all those pages? If so, it is not possible with the theme. You can have different sidebars for each menu by using widgets and custom menus of WordPress.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Hi
In Template Builder, why is there no response when I click Edit or Delete?
Only “Clone” is workable.
Hi,
It might be a plugin issue. First of all make sure you have installed the latest version of the theme which is 1.3.4.1 currently and try to disable your plugins to test it. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi
The theme is 1.3.4.1. I have disabled all my plugins. But still there is no response when I click edit or delete. The other buttons such as clone, export, create new template are all ok.
I found this problem in the very early beginning. But it works from time to time. However, it gives no response for 3 days.
Hi, Can you please provide us your WordPress credentials by sending email to support [at] rtthemes.com and please do not forget to mention the issue or just include this link http://themeforest.net/item/rttheme-18-responsive-wordpress-theme/7200532/comments?page=16#comment_7123137
Hi Admin,
I had tried to download the demo website template at http://support-rt.com/discussion/9114/tutorial-demo-website-templates-sample-contents-updated-31-may-2014-#Item_1
However the file is missing. May I know where to get the updates?
Hello,
Which file is missing? If you want to get the latest version of the theme, please go to your envato accounts / downloads page to download it. The forum link only contains the sample templates that you seen on the demo website.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
I am having the following issues with the theme in general. 1. Revolution Slider plugin manual update button is not available. 2. I uploaded the demo content, but I cannot figure out how to remove unwanted information. I would now like to remove the demo import all to together, I cannot locate this function. 3. Is there detailed information available on how to make specific modifications. The currently available information appears to be very generalized.
Thank You.
Hi,
1) Your version might be older. You can try to update via FTP. The plugin zip can can be found inside the //rttheme18/rttheme18/rt-framework/plugins/
2) You need to remove all imported contents one by one. WordPress has no function for that unless you have a backup.
3) Other than the documentation where inside the theme options called Setup Assistant we have many good tutorials and FAQ on our support forum at http://support-rt.com/categories/rt-theme-18-wordpress
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum.
Thank you for purchasing my themes.
Best Regards
How can I use this pricing table http://rttheme18.demo-rt.com/pricing-tables/
I can’t find the option for it.
Hello,
You can use the pricing tables shortcode. Click the “shorcodes” link on the top bar of the admin screen and find the pricing table shortcode for more details.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
This theme supports translation PT BR?
Hi, Yes you can translate the theme into your language. http://support-rt.com/discussion/2247/translating-themes-by-using-po-files
left sidebar… Why is staying at the bottom? How do you get up?
How do I install language option?
How can I actively shop section?
I bought this because there are two features in both, but I did not install. I’ve been a big disappointment.
Waiting for your reply very urgent.
wp version 3,9,1 good work
tolga bey türkçe cevap verebilirsiniz.
which is important to me .. Filter by price.
would not shop in.
filtering feature upgrade price and got me what you can do for it..
good work
Hi,
1) Your left sidebar looks ok, what kind of issue do you having. 2) You can use WPML plugin ( http://wpml.org ) 3) Install WooCommerce plugin for shop features
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi there – My client currently has the “non-responsive” version of this theme.
Can you tell me… if we switch to the “responsive” version, can we transfer all of the custom settings, or do we need to start from the beginning and customize the theme again?
Thank you! 
Hello,
There is no “non-responsive” version of this theme but you can turn on/off the responsiveness via General Options.
How I can change some buttons to Greeks language?
I install woocomerce and wpml plugins. The items that i want is to rename the buttons text from english words to greeks.
Like us: Add to cart -> ?????? Sent -> ???????? Name -> ?????
How can I do this? thanks
Hello,
Please follow this tutorial http://support-rt.com/discussion/2247/translating-themes-by-using-po-files
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
I do it. Thanks for your help. The problem now is that I cannot translate woocomerce words like us “Add to Cart” to Greek.
I cannot do this. Do you have any idea?
Hi,
The “Add to Cart” text is coming from WooCommerce plugin so there must be an issue with WooCommerce’s Greek translation. I just checked again, it is no problem with other languages.
Please use our support forum for your upcoming support requests http://support-rt.com
Hello,
I’m trying using the theme with Polylang pluing, but my home page is getting blank after I installed the plugin. How to proceed?
Thank you!
Hello,
We don’t have support for the plugin, you can use WPML instead.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Which Key Features do not support RTL?
Hello,
We have full support for RTL language. Everything is working and designed well with an RTL language.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Heya!
This looks fantastic, I just have one question before I will instantly purchase this. I mainly need it for the product gallery (http://rttheme18.demo-rt.com/our-products/) but I need it to be filterable like this (http://rttheme18.demo-rt.com/our-portfolio-2/). Is this possible? If yes I finally found the theme I’ve been desperatly looking for 
I’d love to hear from you, thanks! Jesper
Hello Jesper,
There is no animated filtering bar available for the products like you see on portfolio lists however there is a very nice built-in product category widget that lists product categories.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Thanks for your reply! That sounds quite interesting as well, and I found an example of your website. Then I just have one last question for which I’ve made a picture to illustrate what I mean (http://i.imgur.com/iJ1E8Or.jpg). Can I use that widget so it would look similar to that, so that I can filter the categories in that way?
For example: If I check just “Gold” it would show both gold watches and gold bracelets, but if I check “Watches” as well, it would only show Gold Watches?
I’d love to hear from you and even from the preview the theme looks great!
Hello,
You can have something like this only http://rttheme18.demo-rt.com/home-with-woocommerce-products-2/
hi there,...great theme
Can the responsive be turned on and off on live modus (fronted)br/>
br/>
thanks
Hello,
Yes, you can turn it off via General Options of the theme.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Hi, i really like this theme, but before buy, i noticed that it uses a “template builder” that replaces the traditional way of builiding content. When i give access to clients to edit their own contents, i use the plugin “adminimize” to hide options that i don’t want him to see or modify, but in this case, it’s probably more complicated to do this since the editor is inside the theme options (and i don’t want him to see the other theme options!!). It is posible to give him access just to the “template builder” option and hide the rest just like we all usually do with the “pages” menu?
Thank you!
Hello,
You can do it by modifying a framework file. It is easy to edit but you need to edit again every time you update the theme. I’ll have better solutions in the future.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Hi, is it possible to see the theme working as tourist itineraries? thanks
Hello,
Yes, you can use the Product Showcase as itineraries or any kind of service presentation. You can change the permalinks and and tab names, contents for the itineraries.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
is there a way to change the width of the menu, like its kind of wide right now, is there a way to make it smaller?
Hello,
You can change the menu style from RT-Theme > Styling Options -> Global Style—> Navigation Design ( select Half-Width )
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
I have set the navigation to be 100% since I have buttons with different background-colors in the navigation using different classes.. How do I fix it so that it displays correct in the mobile version? right now it looks all messed up if I check it on my smartphone.. I have also set some drop down links using the meny options in wordpress, but these are always showing in the navigation on the smartphone. Please help!
Hi,
It sounds you customized the menu by using your own custom css codes. The best practice is using media queries when you target specific screen resolution range with css code. For example;
/* resolutions bigger than 768px */
@media only screen and (min-width: 768px) {
/* your css codes */
}
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi I am unable to get the octangle effect on my images… help?
Hello,
Please make sure you’re using images that uploaded by WordPress media upload tool and they are big enough to be resized as square. If you submit your website url by opening a support request on our support forum at http://support-rt.com we can provide more details about the issue you having.
Thank you for purchasing my themes.
Best Regards
Hi trying to add an image to Footer in column 3 – I have used some dummy text in widget “Sidebar for Footer (column 3)” and “Footer Widget Layout” in theme settings is set to 1/3, but still nothing shows. Can you tell me what is wrong please?
Actually just realized that it’s the bottommost area that I want to add an image to – is this the Subfooter area? I want to add a logo to the bottom right of every page (footer menu and copyright appears on the left of this area). Thank you
Hi,
You can only use the “Copyright Text” field inside the footer options to add something into the Sub-Footer Area.
The Footer area can be customized and allows contents as the main content area. If you place widgets into the widgets area for the footer such as “Sidebar For Footer (Column 1)” they will be visible for your entire website unless you hide them for a template.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
.){kind=link}