230 comments found.
Hello is there a way I could add my fonts in the theme?
Hello,
Reload provides 600+ Google Fonts and standard fonts ready to use. Unfortunately, you are not able to upload your own fonts.
Thank you for your interest! 
Regards.
Hi,
and thanks for your nice theme!
I’ve noticed that the team page doesn’t work correctly in IE9. The animation below person title is too much on the right
You can see it also happening here on your demo page… http://greatives.eu/themes/reload-classic/our-team/Do you have a fix for this? Thanks
Hello,
First of all, we are glad you like Reload.
We will check this out as soon as possible in order to fix it. We would greatly appreciate if you use our Support Forum instead of the public comments. We don’t provide support in the comment area. Thanks again.
Regards.
Pre-sales question. Can I use a add-on for Visual Composer that is a parallax background editor? I’m trying to have a cloud Horizontal effect. Here is the link for research http://codecanyon.net/item/parallax-video-backgrounds-for-visual-composer/7320433
Hello,
To be honest we have never tested this add-on so we cannot know for sure if this is compatible with Reload. Unfortunately, we aren’t able to test it out if we don’t install it. We maybe purchase it and let you know.
Thanks for your understanding.
Regards.
Contact – ALT I was curious how I can style the contact form you’re using in the Contact ALT page. I’m looking to get the top three field boxs and the text inside.
Any insight on how to do this?
Hello,
We provide support only in our support forum. Check the given answer to your ticket.
Regards.
Hi, I tried to register in your support forum but the system told me you don’t have my email address, so I couldn’t register. Can you tell me how I make the client logo carrousel be in color instead of black and white and in color only when hovering?
Hello,
Could you please try again to register in our support forum or send us e-mail at support@greatives.eu ?
Thank you very much!
Cheers.
updated !!!!!!!!!!!!!!!!!!!!!!!
nice ones !!
question, how can i do video bg parallax ?
Purchased the theme and liking the it so far.
I really like the vertical menu bar layout (i.e. logo, title/description, contact/search/social icon) but would prefer the ability to be able to use horizontal navigation with that style (i.e. logo, title/description, menu items, contact/search/social icon)
The default “Horizontal” option that is available changes the placement of the header bar to be above the “Feature Section” and the page title/description below it; which is not desired in all instances.
I’m probably going to have to code this into the child theme but it would be great to see additional menu placement options in future updates.
Cheers!
Hello,
First of all, thank you very much for purchasing Reload! We are glad you like it.
Secondly, we really appreciate your feedback! Your suggestions are valuable to us and will be considered as part of our ongoing activities to improve Reload and design better themes in the future as well.
Don’t hesitate to contact us (support forum) if you have any kind of problem with Reload.
Best Regards.
fixed
Hello,
OK, that’s fine! However, keep in mind that we provide support ONLY in our support forum.
Best Regards.
Hi,
Can you stop the slider headings from moving against the mouse?
Also can you change the colour of the heading behind the navigation?
Cheers.
Hello,
- Sure you can disable this effect (parallax effect) from the slider headings.
- Yes, you can easily change any colour of Reload.
Thank you very much!
Best Regards.
Oh great, also can you make the background of the header on the nav bar transparent?
Unfortunately, this isn’t an out of the box functionality of Reload. Thanks!
Not a problem.
I’ve purchased the theme, however I can’t get my slider to sit at the top of the screen like you have on the “Classic slider version” as they title area shows a grey area. Could you please give me the on page code/shortcodes for the Classic slider version.
Hello,
First of all, thank you for purchasing Reload!
Could you please use our support forum in order to provide you support? Thanks again.
Cheers.
Like the theme!, is there an alternative option to place a centered logo in the horizontal menu?
Hello,
Reload doesn’t support the option of a centered logo, it provides two different menu-header styles (vertical or horizontal) as you can see in our previews. We ‘re glad you like Reload!
Best Regards.
Hello, Beautiful theme. I have client that is requesting it and was curious if any of the Carousels goo have arrows for control and not automatically scroll. Is this possible in the theme?
Hello,
Unfortunately, this isn’t possible. Carousels in Reload don’t have control arrows, they are only “touch” carousels.
Best Regards.
When I select the child theme it causes the menu to blow up and now appear correctly. Can you help?
Hello,
We provide support in our support forum. Please open a ticket and give us more details in order to provide you support.
Thank you very much!
Regards.
I tried but couldn’t work it out. However, I may have some insight for you.Turns out the menu and the footer widgets didn’t save from main to child.
Hello,
We cannot provide support in the comment area. Thank you very much!
Cheers.
P.S. Have you really purchased Reload? We don’t see that on Themeforest.
It was purchased on another account our business has I happened to be logged into my one. All sorted now thanks 
Thank you!
Hi there,
We are having some issue with the template setting’s dashboard. Most of the time it goes blank. Do u have an idea or recommendation for us to fix this?
here’s how it look like http://awesomescreenshot.com/01f2zx7f79
Thanks
Hello,
You are just outdated. As we can see you are using Reload version 1.0.0 (probably with WP 3.9), but Reload’s latest version is 1.2.0. Read this FAQ in order to update Reload and it’s required plugins.
Finally, keep in mind that we provide support in our support forum and not in the comment area of Themeforest.
Cheers.
That fixed the template dashboard problem. thanks. But still the issue for page edit is here. For example http://awesomescreenshot.com/0cb30dla33 . the “select URL” button doesnt work or do anything. Do u have recommendation for this?
Hello,
The required plugins of Reload ( Visual Composer and Greatives Visual Composer Extension) are still outdated. Read carefully the FAQ ( http://greatives.ticksy.com/faq/2204 ) in order to update these as well.
Please, don’t use the comment area for support questions. Just open a support ticket.
Regards.
Ive try that but still it didn’t fix the problem I’ve define above. Can u kindly send me the link of where i can open a ticket? thanks
Hello,
You can open a ticket in our support forum ( http://greatives.ticksy.com/ ) and we will provide you outstanding support.
Thank you very much!
Cheers.
Hi all,
the theme looks perfect for a project we’re just starting the only concern we have is that we are planning to build a community with BuddyPress and we were wondering if your theme is compatible or not.
Many thanks
Hello,
Reload works fine with BuddyPress (as with all first class plugins) but it doesn’t support the style of BuddyPress. It’s a matter of appearance and not a matter of compatibility. So you’ll have to fix css issues in case you will use BuddyPress plugin.
Best Regards.
Many thanks for your answer
still working on this theme, and just wanna say it again – it’s drop deadly ADVANCED, BUT SIMPLE TO PLAY
WHEN IS THE NEXT UPDATE, CANT WAIT
And i think i forgot to reply my email, regarding the social icon , will do it now
Hello,
Thank you very much for your kind words.
The next update will be in a few days (mainly with minor fixes).
Best Regards.
Hi,
Im trying to implement the Revolution Slider on my homepage. I selected “header section” but the width is restricted to the content size. How can I manage to get a full width slider?
Thanks in advance.
Mike http://leo2.justfortesting.nl/Hello,
We provide support in our support forum. Open a ticket in order to send you the export of our full screen Revolution slider.
Thank you very much!
Best Regards.
I have bought dozens of themes on here, but this is by far the best, simply stunning work.
Thank you very much!
Hi,
Is there a way to make the video homepage full screen height?
http://greatives.eu/themes/reload/video/Thanks.
Hello,
You can set full screen height for the elements of Reload’s feature section. These are: Single image, Slider and Google map. Contrariwise, you can add a video as an element via the Visual Composer and not as an element of the feature section.
Alternatively, you can use the Revolution Slider as to have a full screen height video.
We hope this is helpful for you.
Best Regards.
Hi, i want to know if is possible to show a social network icon in the home page.
I don’t use a default icon that conect to all the social network icon.
thanks
