4255 comments found.
Hi again,
Everything’s just about finished but the only thing I can’t get to work is the menu on the mobile version of the site.
Regardless of whether or not I set the mobile menu to slide in / slide out, or the hamburger, I can’t access the menu from my iPhone.
I want the hamburger but I’d settle for anything at this point in time.
Can you please have a look and let me know if there’s anything I’m doing wrong?
The site is http://attractioninstitute.com
Thanks again for your time. I realise you’re busy and I promise to stop bugging you once I have this sorted 
Hi there 
I had a look and the mobile menu is not loading at all, and it seems to be that you haven’t set a menu for the mobile menu, check the documentation included with the theme, there is a section that explains the steps to set it up 
Cubell
Ahhh… You’re so right. I didn’t realise that I had the option to, or needed to, add a new menu for the mobile version. I’ve never seen that before but it’s very clever.
Thanks for the feedback and thanks for your time. Much appreciated.
No problem, happy I could help.
And yeah, I purposely added that as a separate option because you may want to organize your menu differently on mobile, but of course you can still set the same main menu to it, it’s just nice to have the option in case you want a smaller/different menu there 
Cubell
That’s one thing I’ve noticed about this theme, the amount of little options you’ve put in that you don’t see anywhere else is amazing.
You’ve obviously put a lot of time, effort, energy, and thought into making sure that people can do everything they want without having to hire a coder to make the small changes.
The different menu for mobile sites is one example. Another is the different banner for the scrolling navigation bar. I’ve never seen these anywhere else before and they just make so much sense.
Thanks for all the hard work. You might not hear it enough form people but all these options and all your hard work are definitely appreciated.
You’re welcome, and thanks again for the kind words, it’s wonderful to hear when users notice the details 
Hi again,
Everything’s just about finished but the only thing I can’t get to work is the menu on the mobile version of the site.
Regardless of whether or not I set the mobile menu to slide in / slide out, or the hamburger, I can’t access the menu from my iPhone.
I want the hamburger but I’d settle for anything at this point in time.
Can you please have a look and let me know if there’s anything I’m doing wrong?
The site is http://attractioninstitute.com
Thanks again for your time. I realise you’re busy and I promise to stop bugging you once I have this sorted 
Hi there 
I had a look and the mobile menu is not loading at all, and it seems to be that you haven’t set a menu for the mobile menu, check the documentation included with the theme, there is a section that explains the steps to set it up 
Cubell
Hi There,
Beautiful – Very, Very nice theme… Exactly what I was looking for, for my Photography…
Can you tell us where you are located please, for time-frame support queries etc.
I have sent you an email 
Best regards from Canada…
Hi Webowner001,
Thanks very much for the kind words about Valenti
I have answered your email.
Cubell
Hi,
i have just purchased your theme and i noticed the first issue on the mobile version… please note that when you slide the screen to the left everything goes up there and there is a big white margin created on the right that will disappear only if you slide out the screen in the other direction (right). I need to fix this issue asap please…what do you recommend? (i can’t wait for another update)
Hi Digimonial,
Thank you very much for your purchase, I hope you enjoy using the theme.
Can you open a ticket in the support system: http://cubell.ticksy.com and include the URL of your site where you are having issues to test it?
Cubell
Hi! A pre-purchase question: Is it possible to update the theme manually?
I mean like a standard process:1- Deactivate valenti in the Theme section 2- Delete the valenti theme from your website 3- Upload the new version of valenti and activate it All settings should remain intact (menu settings, theme option settings, etc). Is it right? (Taken from here http://cubell.ticksy.com/faq/996)
Hey Till1284,
Thanks very much for your interest in Valenti. There are two recommended ways to update the theme, both are explained with step-by-steps in the documentation, and one of them is that method (manual method), and yes if you do it all your settings/theme options/etc will remain, as long as you follow the steps from the docs 
Cubell
Hello, about week i cant recover my passwork to cobell.ticksy.com. My mail: posta@firemni.cz – i Can log in – i dont know why, i need your suppor, because i left some ticken on your support theme in ticksy.
I i would to like log in – its say me – Invalid Password. If i want recover my password – its say me – Your password has been reset, check your email for the new one!.
But nothink come to my mail!.
Thank you.
Hi Sector1,
Do you know what the ticket number is/was? Double-check your spam folder, perhaps your email went there?
Cubell
Hello, i dont, know because i have not any mails from your ticket system. My user nasem was sector1 – mail: posta@firemni.cz
CAn you pleas re-activate my password? I have checked my SPAM x-billion times. Thank you for understanding
Unfortunately I can’t reset passwords as the support system is Ticksy, and I don’t run the admin side of it, I just pay to have an account and to have my own area of tickets, the actual functionality of it is handled by Ticksy. I will email you the response to your ticket now though so you can see it. And just register a new account on the support system for future tickets.
Cubell
Hello. Presale question.
I like this theme, above all Review features with rich snippets. I´ve been using a third party plugin for user ratings in comment section: every comment shows aside every rating. This plugin is rich snippet too. I like a lot and I would use it in Valenti Theme to complement it. Question is if there would be conflicts between different Rich Snippet on a same theme facing SEO duplicate content or issues showing Snippets on Google. (Valenti´s “User Rating” in Rating Window vs Rich Snippets plugins).
Sorry my english. Thanks in advance. Regards
Acabo de leer que teneis soporte en español
. A la pregunta anterior sobre los posibles conflictos entre funcionalidades “Rich Snippet” me gustaría añadir otra que se me olvidó:
¿Hay alguna posibilidad de enriquecer los “Pro´s y Contra´s” dentro de la ventana Review añadiéndole algunos iconos al lado? Si no se puede me gustaría sugerirlo para futuras actualizaciones.
Gracias
Hey Josenlanube,
Muchas gracias por tu interes en Valenti 
1- No podria decirte 100% que pasa cuando tienes multiples elementos con rich snippet, pero me imaginaria que Google usaria el primero en el codigo HTML, y si tu plugin solo afecta los comentarios, probablemente el codigo del review de valenti seria usado, pero como te digo, estoy especulando un poco y no estoy 100% seguro.
2- El theme trae FontAwesome integrado, y con un poco de codigo CSS que le agregarias a la caja “Custom CSS code” en los theme options puedes hacer que los pros/cons usen un icono en vez del cuadrado gris, yo te puedo ayudar con eso en el sistema de soporte si decides usar a Valenti.
Ojala esto te ayude 
Cubell
Muchísimas gracias Cubell.
Me has aclarado la duda. Cuando ahorre un poco compraré este Theme porque me parece una obra de arte y además, el hecho de que tengais soporte en español me parece un acierto estratégico impresionante que marcará muchas diferencias con la competencia, aparte de un guiño cultural que recibirá su recompensa, estoy seguro. 
Felicidades y te deseo que continúes por esta senda.
Regards. Congratulations for your 5 star theme.
No es ni un problem
Y muchas gracias por el comentario, muy motivador 
Hey guys,
Awesome theme, been using it for quite awhile now with very little trouble. I’m getting to the point though where I want to start customizing some elements and was wondering if it’s possible/difficult to incorporate a revolution slider into the homepage instead of the default slider in the homepage builder.
Thanks in advance for your time.
Josh
Please ignore my question, I figured it out.
Hey Jboeke,
Thanks very much for your purchase and no problem, glad you figured it out 
Cubell
Hi! I have purchased the theme and it’s been great working with it! Most of my questions/issues have been answered already in the comments – but for the life of me, I can’t solve this issue.
I am using the Standard Feature image style – as such, the featured image appears above posts. However, we’d like the title to appear above the featured image instead of below it as it currently does by default. My hope is that there is some super easy snippet of code I can add to the custom css section. Any ideas? Thanks!
Hey Jewlicious,
Thanks very much for choosing Valenti and for your kind words 
Unfortunately the only way would be to edit the code of the theme to output in that order, however, if you don’t have that many posts published, you can also simply set the posts featured image styles to be “off” and then manually insert the image at the top of the post content area, this will look as you want it to.
Hope this helps!
Cubell
Thanks that’s exactly what we did. Although I guess a future update could include that option perhaps? And I also vote for a three tile option at the top as well for whatever it’s worth! Seriously though – great theme!
But if the title is above a big featured image style, such as parallax/full-background, then it would probably cover a big chunk of the image, which would defeat the point of having a big image. I am going to add more modules in the future, and I will be looking at a grid of 3, but I was planning to try to add it to Section B/D (to have a sidebar).
Thanks again for the kind words too, great to hear you like it 
Cubell
Hi Cubell,
I am missing the creat group menu in buddypress section. I enabled create groups, but no create group menu apperas.
best
rog!
Hey Rog,
If you enabled it, in your Groups main page there is a ”+ (plus) sign next to the title which is used to create a group.
Cubell
Hi,
I would like to translate the po file, but I just want to translate the strings which will show up on the frontend only. Is it possible to know which strings will show up on the fronend and which strings will show up on the backend?
Thanks a lot!
Massound
Hi Massound,
There are lots of languages already translated, which one are you doing? Translating it all shouldn’t take more than 10 minutes though 
Cubell
Hi, Cubell. Your theme is really amazing. I did almost all customizations I wanted to. Please explain me one thing. On sidebar I put Valenti Lastest Posts widget to get feed from all categories. I want to exclude posts from only one category on this widget. I try to exclude posts from this category using “visibility” button. I choose unwanted category by “hide if category is” option, but posts from this category still appear on latest posts widget. Where did I go wrong? It’s very important, because I want to make “live” photo broadcast from some events. If I don’t exclude “Live” category from “Latest posts” which goes on sidebar of my homepage, it make only “live” posts in “latest” category. I don’t want to cover other posts this one category. I hope you’ll help ASAP. Mirek
Hi Mediakurier,
Thanks very much for choosing Valenti and for your kind words 
That’s a very specific thing you’re trying to achieve, and you may need to find a different latest post widget for it, as the Valenti one doesn’t have an exclusion option, sorry I can’t be more helpful on this one!
Cubell
Hello, thanks for your reply. To be honest – I know that my issue is not usual thing, so don’t worry that you were helpless this time. Valenti is great theme anyways
I resolved this problem using 24liveblog – very useful tool.
Keep well.
Mirek
No problem and that’s good to hear 
Hi a pre purchased question
1. is it possible to add social share buttons to the grids so you can share directly from the frontpage?
2. is it possible to add a excerpt to the grid beside showing the tittle?
thanks in advance
3. Is it possible to edit excerpt length in blog style view and add social media icons to them?
Hey Amedeus88,
Thanks very much for your interest in Valenti.
1- There isn’t an option for that, and you’d most likely have to hard-edit the code of the grids to add share buttons + write CSS code to make them show where/how you wish. Unless there’s a plugin that can inject them somehow (i’m not aware of any).
2- No, for that you would have to edit the code of the grid files and add css code to style them too
3- You can easily change the length of the excerpt by either editing the file and changing a number that specifies the number of characters outputted, or you could add manual excerpts (WordPress feature) to your posts, as the theme will show that if it exists, if it is empty (default) then it will create an automatic excerpt using theme code.
Hope this information is useful for your decision.
Cubell
The search button and login button in the header suddenly doesn’t work anymore. I haven’t changed anything?
Hey Zzbeck,
What do you mean they don’t work? The icons don’t appear or when you click nothing happens? Try disabling all your plugins to see if one of them is causing conflicts, sounds like one of them may be breaking the Javascript on your site.
Cubell
When i click, nothing happens. I have tried to disable all plugins, still don’t work. 
That sounds strange, can you open up a ticket at http://cubell.ticksy.com and include the URL to check it out?
Hi
1. I wonder how the custom code would look like for a 3 or 7 Grid Module?
2. Is it possible to set so visitor wont be able to click on images shown in the Grid Modules? For example, on homepage I have a gridmodule I want to be clickable, but on About Us I have a module I dont want to be clickable.
Thanks P
Also I wonder if its possible to just have a fixed featured image in the grid on homepage? Now all images from a category is shown as soon as I add a new post into that category.
Thanks P
Hi again Panasan,
1- That is much more complicated than it may seem, you need to change the grid loop to output 3/7 posts and change the markup to be for that number too + customize the CSS responsively, it’s a lot of work and requires a lot of testing so I recommend you hire a developed to help you out (although I am going to try to add a new grid module/s to the section B/D)
2- Not without heavily editing the code of the grids, and it’s likely to be a very complicated customization, so I don’t know if it’d be worth it.
3- If it’s a grid on the homepage and added using the pagebuilder, you can use one of the filters (by category/s / tags / by specific posts).
Cubell
Hi Thanks! Got it! There are some tickets I sent in the beginning of last week that I havent got any reply on. Please take a look at these! Cheers P
Hey Panasan,
No problem! Yes the ticket system was unusually busy past week and I had some issues responding to tickets so there have been some delays, but it’s all back to normal and all tickets older than from 6 hours ago have been answered already.
Cubell
Hi, is there any way to remove the white background ( inside the box, i.e. the white background where all the elements/widgest are placed ) or change its colour ?
Hey again,
Yes, that’s an easy one, copy/paste the following code into your Theme Options -> Custom Code -> Custom CSS box:
#cb-content { background: transparent; }
That will make it transparent or change the transparent part to whatever color you want (such as #000).
Cubell
Hi Thanks a lot !
No problem 
For the Valenti Social Media widget, is there a way to add a Pinterest icon?
Hey Obasobas,
You’d have to edit the widget code, which would take a while, it’s much easier to just install a plugin that already has it, such as https://wordpress.org/plugins/social-media-widget/
Hope this helps
Cubell
Hi there
I wonder how I could remove featured images inside specific posts? Thought Featured Image Style set to OFF would do the trick, but no 
Thanks P
Sorry, got it. Had to unplug w3cache to make it work.
No problem 
What are the chances of an update with a homepage grid that uses smaller images – or perhaps a 3 across carousel? For those of us who work with video, filling those big grid boxes with sharp images can be challenging. 
Oh and can I hit you up for custom CSS to hide post tags? 
Hey LNeilB2,
Thank you very much for your purchase, I hope you enjoy using the theme.
I am going to try to add Slider A to the “blog style” homepage (Settings -> Reading -> Latest Posts option), that has small thumbnails 
Sure, copy/paste the following code into your Theme Options -> Custom Code -> Custom CSS box:
.cb-tags { display: none; }
Hope this helps
Cubell
You are awesome. Thank you.
No problem, happy I could help 
hello, I am currently managing a site with this theme, I would like to know which php file should I add this
<div class="vcard"> <a class="url fn" href="http://miamifashiotrends.info/"> MFT </a> </div>
to resolve the error that tells me google webmaster tool fault: author
Hi Oyarbe,
The author does have the vcard and fn markup, just make sure your site has the by line author and about the author box enabled and it will all work.
Cubell