163 comments found.
My contact page gives a “message cannot be sent to destination” error
Hi,
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website 
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
I purchased this theme recently, and have a question. Is there a way I can use revolution slider rather than LayerSlider WP in the space provided below navigation?
One more thing, where do I find the map page? Where I create my map for the contact page? Google changed so I cant find where and the one I find I cant customize the size etc…
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Hi Mate Love to work with this theme. Great work.! Just one thing I cant find out. I can move the logo, right, left or center, but how about the menu? I want it to the left!, not right!
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
done
We are considering using your theme; however, I have a few questions. 1. In the smart phone version can I use the hamburger icon with a slide out or accordion menu? 2. Does your theme use responsive images? 3. Can a use a different image from the computer screen or tablet image verses the smart phone image (essentially hiding an image in one version or another as if I were doing a responsive design in Dreamweaver)?
Thank you
Hi,
1. Sorry we don’t have that
2. What you meant by ‘responsive image’ I’m not pretty sure about that. But our theme is responsive.
3. nope, we do not have that feature. I’ll use the same image over different devices.
Thanks for interest anyway
Hi,
Can you add a youtube video to the page option part? I don’t see video anywhere in the shortcode?
Thanks.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Hello. We have been using your theme for a while and everything works fine. Keep up the good work! Anyway, we are planning on adding another language. Is your theme multi-language? Or do you recommend us any plugin we can use with your theme that for multi-language? Thank you very much for your help.
Hi,
in this case, you’ll need to use plugin like WPML or qtranslate.
Cheers!
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
souns very stupid: but i can’t get the text in the column-services to be left-alligned…. please help me!
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
Please also post site url in there as well so they can inspect it.
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/
Thank you very much!
Hi mate What a great theme. Easy and fun to work with. I am not so good at this but still manage to set all up. I just have one question. If you click at http://www.oropacificgroup.com you see under OUR SERVICES there is a drop menu. All I want to do is to make this a little bit longer so all titles fits on the same row. Now they not.
Any short code for this or tell me what file and row I change this in…
Can you please post this on the support forum? Our dev and supporters are only provide support in the forum, not here
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Does this theme only offer a boxed layout? Or can it be full width?
Hi,
Only boxed layout for this theme 
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
I have page http://www.filmoweprojekcje.pl/
How i can remove date ‘12 stycze? 2014’ under the name post Jezus jest zawsze przy Tobie and ?wiadectwo.
I can remove the date only in this places.
Can you please post this on the support forum? Our dev will have a look.
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
I have problem with PORTFOLIO. I don’t have this template on the left menu in wordpress.
I have wordpress 3.8 It is problem version of wordpress?
Can you please post this on the support forum? Our dev will have a look.
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
URGENT! I can not fold any zip file in my download food the slider (Layer-Slider-Plugun.zip) – Where is it?
Make sure that you download the full package of theme, not just ‘installable file’ > http://take.ms/VYO7P6
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Hello, is compatible with 3.8? Thanks
Not confirmed yet. We’ll officially announce when it’s ready Please follow us on FB or twitter.
Very nice theme, love the slider options, but how do I move the slider down a little bit. Now its attached to the menu. I want a space in between. See here: http://www.phnompenhwebdevelopment.com/Larmsystem/
Hi,
Can you please post this on the support forum? Our dev will have a look.
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
Your registration do not work what so ever… irritated after I tried for 30 minutes now… Just come back to login even if I use correct password. Just let me know here and now what to do with the slider! Everybody do not have PNG fils for the sliders and if not, it look no good as you can see….
sorry about the forum.
try to add this code at the end of stlye.css
#layerslider_1 {
margin: 0px auto 0px !important;
}
About the forum, please login and go to this link manually > http://support.goodlayers.com/forum
Thanks for the answer but it did not help. it just centered the logo… What I want is to move the slider down 10-15 px… now its attached to the upper menu and it not look good.
Hi,
try this code instead.
.home #layerslider_1 {
margin-top: 50px !important;
}
sorry mate, but same same… it not move a pix
Did you put the code yet? I couldn’t see it > https://www.monosnap.com/image/wUwNRhESCVIPNuU3nLPlGHlpp
Also make sure that you stop using all caching plugin too.
Yes I did but removed it again after it not helped. I was only center the logo and I not want that. Please let me know where I can send the login codes and you can have a look
Hi,
please send it through the form in my Themeforest profile page. (state your issue again in form too)
I done 3 days ago, but no answer.,... Please respond
sorry got it, it was in the junk mail…
Hi, I have tried to post this into your support forum, but I’m getting this error: Fatal error: Call to a member function num_rows() on a non-object in /nfs/c09/h03/mnt/135147/domains/support.goodlayers.com/html/wp-content/plugins/authorhq/libraries/model.php on line 1649
I’ve tried twice and got this error both times. I was searching for some info on the forum, but I couldn’t find the solution I need. Could you help me with this issue, please: At the moment my blog posts are displaying from the oldest one on page 1 to the newest one at the end (currently page 5). I would like to have the newest posts displaying on the page no.1. Could you tell me how to do that, please?
many thanks,
Can you please post this on the support forum? Our dev will have a look.
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
I already have an account on your forum, but it doesn’t seem to log me in. I have used it in the past, I do not understand what is going on. So much trouble to get support is annoying.
Can you please send purchase license to ‘support@goodlayers.com’ ? I’ll check on that for you.
Thanks
Also please provide wp access + ftp access + your problem in that email as well.
Hello,
Is it possible to have a portfolio of a certain category to be displayed via a shortcode?
Thanks!
Nope, we don’t have portfolio as shortcode..
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
how do I make the background repeat?
Hi,
Can you please post this on the support forum? Our dev will have a look. Please post site url too.
If you got any further questions, please head to our support forum
==============================================
Please note that, Right now, all support will be conducted through our support forum http://support.goodlayers.com
Please create your own account, make sure that username in forum must be the same as your Themeforest username, none blank space contained in registration fields.
Username must be the one that purchased this item
If you got a problem with registration, please make sure that you follow this article > http://support.goodlayers.com/problem-with-the-forum/
Thanks so much!
cant seem to access your support site for this thread: http://support.goodlayers.com/forum/topic/17673/layerslider
have an issue with layerslider, cant set it up as instructed. i included the import codes and nothing happened.
About the forum access, Please make sure that you followed this article > http://support.goodlayers.com/problem-with-the-forum/
If you already followed but still doesn’t work, please send your purchase license and your themeforest username(Username that purchased item!) to ‘support@goodlayers.com’. We’ll do that for you.
About problem, Could you please provide wp-access and ftp-access through the form in my profile page http://themeforest.net/user/GoodLayers (please state your issue again)?
We’ll try to investigate your issue.
By the way, Right now, All support will be conducted through our support forum http://support.goodlayers.com
Thanks so much!
