208 comments found.
hi,
the video header is not showing up on phones and tablet, why so?
Hello.
The autplay function is not allowed for most mobile devices, so if you cut out that it works. Settings for this you can found in file fr_headers/fr_header_video.php
hi, can you teach me how to enable sound in the video header on my website?
i want the sound to play in the video header on my website…
solved, it’s ok
but the video header background does not show on phones and tablet, what is wrong?
hi,
is it possible to show a few videos instead of one in the header video slider options?
Thanks
Hello
Theme supports only video background
Are there any news on the spam problem? I get more and more spam over the contact form. The arithmetic captcha is to simple and gets solved by modern spambots. Could you implement a new captcha (the one from google e.g.)? Greetings
Hello
I think to solve this problem we integrate the theme with the plugin Contact Form 7. Expect an update by the end of the week
Ok, thanks for the fast reply!
So are there any news on this update? When will it come?
Hi. The update will be ready very soon. You will be notified by e-mail
I’m waiting for two months now and my client is very upset. This is not what I expected. We are getting tons of spam over the contact form every day. When will the update be ready?
Hello. Update has long been ready. You can download it
Ok i need to make this correct: I just saw that the update is available but I’m wondering why it won’t update itself, like all other plugins and themes do. I’ll try it now. Greetings
I need to add extra team members to this theme please advise (I need 7 in total)
Maybe consider doing a common fixes area to your website? I see a lot of people have been requesting for more customization with the team members.
Thanks!
The fonts also don’t change all the way through – only some headings change, but the body copy doesn’t even though I set it all to Crimson Text
http://potentialsunlimited.tmdesigntesting.com/I also would like to change the About Us section to only have the section name and text below. How would I edit this?
Also is there a way to cycle between more than one quote or add a slider to the quote section to add several quotes?
Does the download include the latest version? I’ve had some troubles with Ipad and Iphone compatability as well.
Hello. Sorry for the long answer, was the weekend 
Since we often get a request to change the number of users, we decided to create a lesson that you can view on our forum in knowledgebase. Lesson is available only for registered users
The question with fonts has already been resolved , update will be available soon.
Layout for a section you can change the file about.php. Remove lines 5-43
Now available only one quote.
This is the latest version.Since we do not know what images will use the user, we have established an automatic value background-size: cover. You can find the right values ??in the file
For header image – style.css line 232 For header slider – css/headerWithSlider.css line line 23
Thanks this has been helpful.
Since I can’t have more than one quote I want to utilize the Portfolio section as my testimonial area however only one post from my specified category is showing up even though I have more than one post categorized for that area. Is there a fix for this?
Or if there is a plugin I can install and insert into this section how would I be able to go about this? Rotating testimonials is very important to my client.
Sorry, our support does not include change of layout. We plan integrate Mountain with page builder, but it will not very soon
This theme has not been tested on a mac?! I code on a mac and I’ve had the worst time trying to install this theme with numerous errors and broken scroll…and this hasn’t been tested on a mac?? Where is that mentioned in the documentation? And why wasn’t this referenced prior to us paying for this product? If it’s not cross-platform optimized then its obviously not ready for release.
Hello. Until now, we had no such complaints with the work on the Mac. You can open a ticket in our support forum so that we can resolve this issue
It seems i cannot add another member to our team section?
This should be the easiest thing ever, just to add the info and picture.
Am i missing something here?
Thanks!
Hello
Please write from the profile you bought the theme. Otherwise I can not help you
I’m setting this up for a client…two things:
The site won’t scroll in Firefox or Chrome on a Mac. I didn’t check safari yet.
I tried to register for support but when I went to verify the purchase I got an error message stating the sellers account wasn’t setup and I couldn’t verify my purchase code. Please help!
Hi
We have never faced such a problem… Unfortunately we can not test it on Mac
What’s your name on the forum? Make sure you have correctly entered a verification code
Hi, the username on the support forum is pizzutistudios. I will try again to register for support.
hi, scrolling is not working. I can;t get the parallax effect activated 
Hello. Describe the issue in detail, please
I have all the pages done, but the scroll isn’t active. Where can I send you an image?
You can write to my mail from profile on Theme Forest
hi, I can’t make the parallax effect work
Hello. Describe the issue in detail, please
How can i add a second phone number to the contacts section?
thanks
<p>123-45-67</p>
Hi,
Can you give me some direction on editing the portfolio page please. I want to delete the small icon with the date in at the top of the page. i want to delete the small text links above the featured image also, and i would like to delete the whole comments section at the bottom of the page.
thanks
also the main image on the homepage is not sizing propeely on an iphone, can you advise how to sort this please?
thanks
one more question on the portfolio section, i want to change the “read more” link button to “see more”
thanks again
1. Since the portfolio is managed by the posts, the changes will affect them all. Open file single.php and delete lines 11, 12, 15 and 35
2.Since we do not know what images will use the user, we have established an automatic value background-size: cover. You can find the right values ??in the file
For header image – style.css line 232 For header slider – css/headerWithSlider.css line line 23
3. Open file portfolio.php and change text for link on line 54
all worked fine, except when i click on the style.css the editor window is blank so i am unable to do anything…..advice please. thankyou
You need open file via ftp
Hi,
Can you give me some direction on editing the portfolio page please. I want to delete the small icon with the date in at the top of the page. i want to delete the small text links above the featured image also, and i would like to delete the whole comments section at the bottom of the page.
thanks
Please write from the profile you bought the theme. Otherwise I can not help you
Hi. Thank you for this theme.
Like others, I wonder if there an option to get rid of the name and date of who and when a page was made? Thank you. I see you sent an email to someone who asked this before; could that change of code be sent to me as well?
Hello. Thank you for your kind words
You can do this in file page.php, remove line 14
Thank you. I greatly appreciate this information.
Dear Lesya
Is it possible to get automatically the title in each porfolio project and show it in the Full Caption? how can I do it?
Many thanks in advance.
Hello
Unfortunately, the plugin of gallery does not work correctly with the any other markup
Hi, Thanks for this great theme. Is it possible to hide the featured image of a portfolio post so it shows up on the index and excerpt but when clicking on the read more so you go to the post it doesn’t show up? I’ve tried with the Hide_Image custom field but that’s not working for me. Thanks for the help.
Hi. Thank you for your kind words
You can remove featured image from single post in file single.php lines 16-25. However, this will work for all categories of posts
Hi!
Will it be possible to change the order of the various sections?
Thanks!
Hi
You can do it in file home-page.php and in menu in file header.php in lines 48-53
Got it, thanks!
Can I also find out why the sections go missing after I create a page? Right now it just says ‘Sorry no posts match your criteria’ right after the header image.
Please, folllow the documantation.
Create a page. In the settings ‘Page Attributes’, select the template for the home page. In menu Settings -> Reading have the default options set to “A Static Page” and select your home page
Be grateful for advice….
I don’t need background vids on the home page (just basic grid).
But I do need an “articles” page. From there I link to pages that have 3-4 background videos. THey should have audio – so when I scroll down, the first video stops and the next one begins.
I just wondered if any of your themes allow for that? If not, is it a tweak that I could request or pay for?
Many thanks!
Hello
Thank you for your interest. Sorry, we do not deal with individual settings
Ok thanks
Hi, where can I change the fact icon path? In functions.php or in fucts.php? Thanks for help
If you have an image, it can be done through the options panel. If you want to make link the facts, then you need a file fucts.php
I have an image but in the options panel (fun facts section) I only can write the specific fa-icons. But I want to put another icon in it and not a fa-icon.
In the theme available only icons font
Hi, I need to add a total of 12 team members to my page.
Could you please assist. That would be great!
Thanks!
Ok. I managed it. No I have 12 members but where I can define the row numbers. Because now I have 4 rows with each 3 members and I want 3 rows with 4 members. Can you tell me where I can change this please
Hello.
You need add in your style.css so properties
.team_person:nth-child(4n+1){ margin-right: 0;}
do you mean I have to change ” #team .team_person:nth-child(even){ padding-left: 20%; } ” to ” #team .team_person:nth-child(4n+1){ margin-right: 0;} ” ?
ok. thanks! I managed it! You have to change ” .team_person:last-child{ margin-right: 0; ” to ” .team_person:nth-child(4n+1){ margin-right: 0;} “
GREAT SUPPORT. THANKS!!!!
