I solved the problem. But there is another that I can not solve. The slider load continuously without display.

Hi,

It seems you have a problem with your site permissions which is preventing your demo content to import properly…

I would appreciate if you kindly open a ticket in http://themique.ticksy.com and give me permission on your WordPress admin and let me check the issue for you

Cheers,
Iman

Hey Brice,

Thank you for sending a ticket. I’ve fixed the problem and updated you about the results

Cheers,
Iman

Hi,

Thank you for purchasing Vertikal! Please go to “Appearance > Theme Options > Header Options > Header: Menu” and turn off “Sticky Menu”. This will turn off sticky menu so it won’t move when you scroll the page.

Please let me know if this helps or if you have further questions or suggestions.

Cheers,
Iman

Hi there,

Thank you for purchasing Vertikal! Sorry to hear that you issue is not fixed after opening a ticket. By the way, I have only 3 tickets on my dashboard and none of them is related to WPML. Would you please kindly give me your ticket ID and let me see what’s wrong with it?

Waiting for your kind reply.

Cheers,
Iman

Hello there,

Thank you for purchasing Vertikal! WooCommerce compatibility is still in my to do list. By the way, if you have any urgent problems with WooCommerce, Please kindly open a ticket in http://themique.ticksy.com and we’ll check the issue and will try to find a quick solution for the problem

Thanks.
Iman

Hi there,

Vertikal is designed to have same background color for content area and page’s sidebars. But if for any reason you want to give your sidebars a different color, then you may do this by adding the following code in your Theme Options > Custom CSS>

/* Assign e differnt color to sidebar */
.content-sections .sidebar {
    background: #fbfbfb;
    padding-top: 15px;
    margin-top: -10px;
}

I hope this helps. Please let me know if you have further questions or suggestions.

Cheers,
Iman

Hi there,

Thank you for your interest in Vertikal! Yes, You may enable cyrillic and/or latin subsets in Theme Options

Please let me know if you have further questions or suggestions.

Cheers,
Iman

Hi there,

We are currently working on some updates for v1.5 but not sure when it will be available on ThemeForest. Please let me know if you have any issues with current version so I’ll try to include a fix or improvement for it in next version.

Waiting for your kind reply.

Thanks,
Iman

You da’ man Iman!

Hi there,

Thank you for purchasing Vertikal! Unfortunately I didn’t get the point. Would you please be more specific about what you want to do? I’ll try to help as soon as possible then

Thanks,
Iman

Hi, i want to active setting color box which is located on the left side as shown in the demo http://s7.postimg.org/dkacqrq97/side.png

Hi,

The color switcher is there only for demo purposes and in a real site it will hide automatically (it will only show up when you are working on http://localhost or on the demo site).

By the way, if for any reason you want to have it on your live site, please kindly open a ticket in http://themique.ticksy.com and I’ll guide you to customize the files that are needed for this.

I hope this helps.

Cheers,
Iman

Hi there,

Thank you for purchasing Vertikal! I’m not sure if I’ve understand your problem. Are you using small images in your banner area and it’s expanding them too 100% which leads to blurred images?

If this is your issue, you should use larger images in your banner area since it’s designed to have width of 100%.

By the way, if you kindly open a ticket in http://themique.ticksy.com and give me your site URL I’ll take a look at it to see if I can find a solution for you.

I hope this helps. Please let me know if you have any other questions or suggestions.

Cheers,
Iman

Hi there,

Thank you for your interest in my items and thank you very much for your kind words.

Cheers,
Iman

Hello Tomas,

Thank you for purchasing Vertikal! You may add your text in your page content with text editor and in text editor you are able to set your text format to Headings 1 to 6 or paragraph or …

I hope this is what you want to do and I’ve got your point properly. Please update me if you still need any assistance on this.

Cheers,
Iman

Hello there,

Thank you for purchasing Vertikal! It’s possible by some customization. Please open a ticket in http://themique.ticksy.com and I’ll help you to find the files you need to change to have this feature

I hope this helps.

Cheers,
Iman

Haha! I just asked it to know if this is causing the problem or not. Please give it a try and let me know what will happen. If it was the Ajax problem, then I’ll make a fix for it.

Cheers,
Iman

header shows up all the time, it works without ajaxt loade yes.

OK. I see. Please kindly open a ticket in http://themique.ticksy.com and I’ll update it with a fix as soon as possible

Thanks,
Iman

Hi there,

Thank you for purchasing Vertikal! This will automatically remove once you upload your site to internet. Actually it only shows up when you are using http://localhost/ on your site and even on your localhost, you may use http://127.0.0.1/ if you don’t what it there.

I hope this helps. Please let me know if you have any other questions or suggestions.

Cheers,
Iman

Hello Patryk,

I’ve looked at this ticket and you are right. The answer was not complete and helpful. I’ve assigned your ticket to myself and updated it.

Please let me know if you have any other questions, problems or suggestions and also please accept my apology for any inconvenience this matter has caused you.

Cheers,
Iman

thanks, i just got your second message, now is everything clear, Appearance > Theme Options > Page Options > 404 Error Page”. to easy thanks !

I’m glad that it was helpful! Please feel free to contact me if you have any other questions, problems or comments.

Cheers,
Iman

Hi,

Thank you for purchasing Vertikal! Unfortunately I don’t get the point… Is this page making any error messages on your site or something?

Please update me and I’ll try to help better

Thanks,
Iman

Hello There,

Thank you for purchasing Vertikal! Please kindly open a ticket in http://themique.ticksy.com and my support staff will guide you how to fix this issue.

Cheers,
Iman

Hello James,

Thank you for using Vertikal! I was checking tickets and noticed that Negar is working on your ticket. Please let me know if you have any other questions or suggestions.

Cheers,
Iman

Hi there,

Thank you for purchasing Vertikal! Would you please open a ticket in http://themique.ticksy.com and give me your site URL and let me or one of our support staff check it for you?

We’ll check it as soon as possible

Cheers,
Iman

Hello again,

Yes, Vertikal is translation ready and also compatible with WPML plugin which is for websites with several languages

Please let me know if you have any other questions or suggestions.

Cheers,
Iman

Thanks!

You are welcome