284 comments found.
Hi.
I’m trying to drag a widget from a plugin that creates an optin box for me in the sidebar. However, it does not seem to appear. Is there a reason why?
By default, are we only able to use the widgets that came along with the theme for the sidebar and footer?
Patricia
Hi
Thank you for purchasing the theme
Can you give me your site? I will take a look
Thanks
Hi thanks for the speedy reply. I managed to figure out why.. anyway, my site is found here: http://www.wealthmastery.sg/
But I have another question. For some of the posts on the home page, why isn’t there a preview snippet of the post content? pls see image here: http://prntscr.com/4brl80Hi,
It’s weird, Can you give me your admin site, I need to take a look into it to make sure there are nothing wrong in your configuration. Our email is bkninja.team@gmail.com
Thank you
I have the same problem as Kablumas I have disable showing author in meta in single and post page settings but it is still showing next to date. It is also clickable
I am not sure if it was there before but I realize this starts to show after wp 3.9.2 ?
Hi,
Thank you, we will update to fix this for the next update.
Regards
When i post my home page to facebook, the meta description doesn’t show up. How do i add the meta description i want for the home page? (every other page works fine)
Hi,
Thank you for purchasing our theme. Can you give me your site, I will take a look.
Thanks
Thanks for replying so quickly.
Hi
Can you give me a screenshot about this? I actually still don’t know what issue is. Sorry for this inconvenience
Thanks
I’m on my phone so I can’t take a screenshot of the problem. But i’ll try to explain myself better.
When i post http://thethoughtstall.com/ into a Facebook status, the default meta description that shows up is not what I want. I’ve tried using yoast and editing the header.php. Is there any way I can change the meta description so that it shows up the way i need it to on facebook?
Hi,
Ok, I will take a look, will reply you soon, Can you leave your email so I can contact you easily
Thanks
Hello, I’m having an issue with the theme. I am creating new Categories, yet they do not show up on my website. I’m adding them exactly as I did in the beginning (which worked), but now they do not show up. They are shown on the Dashboard editing page when I go to edit Categories though. I believe it must be some sort of technical malfunction.
Also, assuming this bug gets worked out, I’d like to add an Archive Category to my main menu where all of my posts appear, just listed as most recent. Is there a way to do this?
Thank you.
Hi,
Can you give me your site? I will take a look. Our email is: bkninja.team@gmail.com
Thanks
My apologies—it was due to user error, so my fault! The problems are fixed now.
I do have another request though. Is there a way to hide the author from the posts? I want just the post and content to show up, but no author. Thank you!
If you want to hide author box in single page, you can go to Theme Options -> Single Settings -> Disable Author box
Hey there. I noticed there were advertising blocks where you specify the ad dimensions in the demo. Is this feature documented as I couldn’t find it. How do we get those advertising blocks ?
TTYS
Hi
Thank you for purchasing the theme
For the ads widget. You need to put your image url and the url you want to redirect to. If you have trouble about this setting, please email us your admin site, I will set up a sample for your reference.
Thanks
Hi, great theme. Just bought it! One question: Is it possible to get the four sub post on the right side from the BK: Module Post Hero as an independent widget for the sidebar. I prefer it over the BK: Widget tab. I also would like to replace the author info with some text.
Thanks in advance
Hi,
Thank you for purchasing the theme
1) For the custom widget. Yes, but you need to wait because there are too many requests for us now. I will do it for you ASAP.
2) For the author info, please describe more clearly about this, I am not quite understand. You can email us some screenshot describe clearly about what you want. Our email is bkninja.team@gmail.com
Thanks
Hi, I would like to buy your theme but, has your theme a “child theme”?
Thank you!!
Thank you for your interest.
The theme does’t have child theme, but you can create it easily
You can see this tutorial for your reference
http://codex.wordpress.org/Child_Themes
Regards
Olá, estou com um problema no sidebar, adiciono widgets na Home Sidebar mas quando vou para o site nada aparece, como posso solucionar este problema?
Dese já muito Obrigado.
Hi,
Can you give me your site? I will take a look.
Thanks
Hopefully a simple question, but is there anyway to show 12 cards instead of 10 on pages like this:
http://www.theriftarcade.com/author/tomrudderham/
Hi,
Please go to admin page -> Settings -> Reading -> Blog pages show at most -> Put your number to here.
Regards
Hi,
Nice theme!
I have some questions concening widgets:
1) How would I translate widgets? I already did the .mo .po translations for the theme itself, but widgets expressions aren’t in the themename/languages/default.po template.
2) In the Bk Widget Google Badge: What should I enter in the ‘Google plus profile ID’ field, given this Google+ link: https://plus.google.com/+Tom%C3%A1sBalmaceda/about
3) In the Bk Widget Social Counters: What should I enter in the ‘Twitter Name’ field, given this Twitter URL: https://twitter.com/capitanintriga . As you can see in my test site http://www.telepathiclove.com/ , Yotube and Facebook links work fine, but the Twitter counter isn’t working. I also need two more links that don’t come by default: SoundCloud and Instagram. Is there a way to add them somehow?
Please give me some orientation on these issues, great theme & documentation.
Thanks in advance 
Hi
Thank you for purchasing the theme
1) Did you change language in wp-config.php ?
2) You should enter your google plus id. If you dont know how to get it, please leave your email, I will send you some screenshot describe how to get it.
3) I see the followers of your tweeter is showing 43.2K, and on your page is 43209. I think it worked properly. About SoundCloud and Instagram, We will consider to add it.
Thanks
I’m sending you an email
hi, how i can make “bk module classic blog” use page numbers instead of load more ? thanks.
Hi,
The theme at this time doesn’t have pagination for this module. We will consider to do this for the next update
Thanks
Hi
Can you do us a favor? Could you please help us review the theme again to 5 stars? If there are something that you don’t satisfy about our support, please let us know , so sorry if any inconvenience caused, please don’t rate the theme 4 stars like that. We are really appreciate your kindness because this is very important for us to continue develop the theme. We hope you will help us.
Thank you and hope your help
Hi there,
Can you see our comment? Please don’t do that
Regards
Hi,
I am back here because I can’t understand why you rate for our theme like that, It’s very important for us to continue our development for the theme Please understand me. Please tell me why? if you have any issue, we will try our best to help you, please don’t do like that while you still request any our support. I can’t understand why?We have done the pagination for “bk module classic blog” and just wait you back to support you. Our email is bkninja.team@gmail.com . Please contact us when you are available
Best Regards
Hello,
I’ve followed the instructions, but when I visit the homepage of my website www.gametech7.net, this shows up in the tab:
Home | GameTech7GameTech7. I’d just like it to be either Home | GameTech7 or just GameTech7. Is there a quick fix for this?
Thanks! 
Hi
Seem you are using Wordpress SEO by Yoast right? If so, you need to enable force rewrite title of the plugin. To do that, in setting panel, choose Titles & Metas tab -> Tittle Settings -> Force rewrite title.
If not, please email me your admin site again, we will take a look
Thanks
Much better. Thanks!
Can I know the right way to add youtube video on posts? I can’t show the preview in Home Page’s Module Row.
I add the iframe code in the post and set the viedo format, but doesn’t work. (you can see at http://www.rievocare.it/).
Thanks
Hi, sorry it’s a typo, you must paste the full URL in the Bk Post format option field, not the Iframe code.
Regards,
Ops! my oversight! Thanks
I use the BK post format with the youtube link, “Video thumbnail option” as “Video” in the Widget, but i cant watch the video in the home page (just click to open the post). Thanks
Hi
Please make sure you have setup the post as video post format. Also, in widget configuration, please choose display video instead of thumbnail
Thanks
Video as post format: Yes |
Video as “Video thumbnail option” (widget): Yes |
Doesnt work 
waiting, thanks
Hi
Can you send a screenshot of your edit post page to our email? I want to make sure you have config the post correctly.
Thanks
Sended! In case you didn’t get it, send me the email. Thanks
Hi,
Please put the youtube link host format as: youtube.com/... or http://yourtube.com/... I see you have put youtu.be. The theme doesn’t support for this host type of youtube.
Thanks
Super! (Y)
Hi, A query before I purchase the theme. I wanted to know if the images support lightbox. As in, when I click on the image, I want it to come magnified in the center without directing to the media file page.
Thanks
Hi,
Thank you for your interest.
At this time, the theme doesn’t support lightbox for images. We will consider to do it.
Thanks
Thanks for the prompt reply. In the posts page, can you help us make the sidebar fixed? The content on the left should scroll and the sidebar should remain static.
Hi,
Yes, we will do it for you. Please let us know after you purchase the theme.
Thank you
Hi, Thanks. Will buy it soon and get back to you. Hoping for the ligtbox integration in the coming updates.
Hi, I have purchased the theme and I must say you guys have done a great job. I have a few changes to be made as discusses earlier. Can we take this via email?
We need some urgent help. Please respond.
Hi,
Thank you for purchasing the theme
Yes, you can contact us vis bkninja.team@gmail.com
Thanks
Estou tendo problemas ao adicionar widgets. Quando adiciono o mesmo não aparece no site. Só algumas funções estão funcionando. Estou com problemas,me ajude por favor.
Hi,
Thank you for purchasing the theme.
To have your homepage ready for setting up, you need to go to Pages -> Add new to create a new page. In page edit screen, choose page template option on right side to be Home Page, then click Publish.
After that, please go to Settings -> Reading. In Front page displays option, select a static page and set Front page to the page you previously created. Click Save changes and your homepage should have all widgets as you desire.
You can find all these instruction in the documentation comes with the theme.
If you have further problems, feel free to contact us again.
Regards
Muito obrigado pela ajuda! Só mais uma coisa: quando eu adicionei os widgets o título das postagens não aparece,somente a imagem. Poderia me ajudar a solucionar este problema? Obrigado.
Hi,
Can you send a screenshot about this issue to our email?
Thanks
Ok!
Hey, does storm has a child theme version.
The theme doesnt has a childtheme version. But you can easily create it. Please see this link for your reference
http://codex.wordpress.org/Child_Themes
Thanks
Hello,
I have recently purchased the theme and I want to know how to deactivate the author name and information in each post.
In Theme options -> Post Settings -> Enable Post Meta Author -> Disabled it does nothing. Can you please help?
Please check your email
I would set the theme as the demo, but I have not much experience to do so. Is there any way to install it easily ): ): ??
Hi
Thank you for purchasing our theme.
Please send your admin site to our email, we will help you set it up
Thanks
One more question: is there a way to remove the menu bar’s built-in search function without removing the entire main menu?
Yes, you can use this snippet CSS code and put it to CSS custom field of Theme Options (Theme Options -> Custom CSS/JS)
nav #main-search {
display: none;
}
Regards
Thank you!
Hi, we are trying to show full post titles on our homepage, can you please help? http://blog.scorebig.com/
Hi,
Can you give me your ftp account?, I will do this directly for you.
Thanks
