452 comments found.
How do I use this with Woocommerce – your documentation doesn’t say anything about it …
Hi, You only need to install WooCommerce and start building your website. You don’t need to do anything special. More details about how to set your WooCommerce shop, you can find on the plugin official page: http://docs.woothemes.com/document/managing-products/
Hello there!
It’s a great template, I love it.
I just have one question: The home page, does it work with livestream?
Hi, Please send me more details about what you need on the dedicated support email – support@smartwpress.com. Thanks
Is it safe to delete old version folder(theme folder in wp-content/themes) to install theme update? All contents will remain safe after installing theme update?
Hi, you can simply overwrite the theme folder. Anyway, I will prepare automatic update functionality, from the WordPress dashboard in the very next version.
Just want to say what a great theme this is! Not only is the theme really cool & easy to use but SmartWPress offers amazing support. I was really impressed with the help I got when I needed help making a few custom changes. Really happy with this purchase! Thanks!
Thanks!!
Hi I purchased this theme and absolutely LOVE it! my only issue is that the page is not responsive to smaller screens so when I am on a laptop the menu page titles overlap. please take a look
hutchbydesign.com/battleofthebands
Hi, I will check and fix this as soon as possible. Please send me a mail on support email (support@smartwpress.com) to be able to reply on your email address.
hai, i have question that i already download the new one ( I choose : installable wordpress only ). Then i uploaded to my wp-admin, when this is done the installation process,but the result is :
Destination folder already exists. /home/chriicom/public_html/wp-content/themes/jamsession/Theme install failed.
Can you give me a solution? regards,
Hi, You can try to install it via WordPress admin interface (delete first the theme folder in wp-content/themes). If you still have problems, please send me a mail to support@smartwpress.com and I will help you.
Great looking theme but I have a pre-sale question for you. Is there (or do you plan to) offer an option for a boxed layout design instead of full screen? Thank you.
Hi and thanks for being interested in JamSession theme. Unfortunately, at this moment there is no option to turn the design into boxed layout. Please let me know if you have other questions.
is it possibile to change the permalinks structure ?
Hi, it is possible from WordPress Dashboard. Can you please send me a mail to support@smartwpress.com with more details about what you need?
I solved editing jamsession-post-types … with rewrite, example:
register_post_type( ‘js_videos’, array( ‘labels’ => array( ... ), ‘public’ => true, /* ‘has_archive’ => true,*/ ‘supports’ => array( ‘title’, ‘editor’, ‘comments’, ‘thumbnail’), ‘menu_icon’ => ‘dashicons-video-alt2’, ‘rewrite’ => array(‘slug’ => ‘my-desidered-slug’), ) );
Hi, please roll back your changes. For custom post types you already have settings implemented that allows you to change the slug. You asked about the permalink, not about the slug for custom post types. Please do not change the theme code, or you will loose the changes when applying the next update. Also, please use the support email for support questions.
Hi the upcoming events bar isn’t showing all my events
Hello, The upcoming events will show the next three events, just like it is in the demo. If the events have passed, then you will be able to see them on Past Events. For further questions, please use the support email – support@smartwpress.com
Hi! Love this theme – is there any way to scrap out the images and just have a video slider that can autoplay?
I really like it a lot.
Thanks!
Hi, Thanks for being interested in JamSession theme. Unfortunately, auto play on slides is not supported yet. But you can still add a video to each of the slides.
How do I change the events posts from saying TOUR DATES and program the posts that are old to go to Archives? I need only 10 posts to stick.
Hi, Please send me a mail, I will help you.
Hi Sir, Great theme. Tell me please. I check download files and I can’t found dummy content. Can you send me please.
Thank you!
Hi Radu,
There is no dummy content for this theme. You only have the default slider. If you meet any problems setting it up, please send me a mail on support@smartwpress.com, I will help you with details. Also, you can check the online video& written documentation, there is a step by step guide about how to set up this theme.
Hi,
Is there a way to hide the menu bar when the video is playing or fit the video below the menu bar on the homepage?
Thanks, Dominic Sutherland
Hi Dominic, please send a mail to the support email (support@smartwpress.com) and I will help you with this.
Excellent theme! A couple questions: -Is it possible to adjust the slider timer on the homepage? -Can the date for the events be changed to US standard format (10/18/2014)?
Thank you.
Hi, I will help you with that. Please send a mail to support@smartwpress.com and I will give you more details.
Excellent… sent!
hi guys, very nice theme! I have a question. Your demo has a shop: http://smartwpress.com/jamsession/shop/
Is that included in the theme? Because I can’t find it 
Cheers, Martijn
For other support questions, please use the support email – support@smartwpress.com
Done and works! thanks.
Great!!
Hey
I’m trying to put in the product licence key but it keeps saying there is an error. Do you know why? Thanks
Hi, You don’t need to activate the Visual Composer plugin, the license is included in the theme license. Also, you can update the plugin by updating the theme. If you need the last version and you don’t want to wait for the next update, just send a mail to support@smartwpress.com and I will send you the latest version of the plugin.
Hello again, This is taken from VIsual Composer Official Support Portal, I hope it will help you understand how licensing with this plugin works:
“If Visual Composer came integrated in your theme, then ask your theme provider to update Visual Composer for you or purchase license directly from us to get free automatic updates.”
Please let me know if you have more questions related to this problem.
Also, how do I add the IMDB logo with the other social media icons? Thanks
I will add this for you, in the next update (few days from now).
Thanks
Hey
How do I upload the new VC? I got an error when I tried to update inside WordPress on the plugins page.
Also – the contact email is not going where I want it to go. Is there another place to change the email instead of Jam Session Settings page?
Thanks
Hi, please use the support email (support@smartwpress.com) for support related questions. You need to update the theme to get the latest version of the plugin. These are the rules related to the update & licensing related to the Visual Composer plugin, for theme buyers:
“The theme buyers will not get a license key, as they are in-direct buyers of our plugin. They received it as a part of their theme and did not by a standalone license. For updates, the theme author must include the latest version in the theme and should release a theme update so buyers can download it.”
If you don’t want to wait until the next theme update, and you want now the last version of the plugin, please send me a mail on the support email, and I will send you the last version.
Related to the second question, please send me a mail with details, I will help you. The contact form should work, maybe it is a WordPress installation related problem.
Greetings, I am writing this because I have a problem with the slider in the home. I’m trying to put four photos. The first slide photo, the title and the message does not appear. The second is not the photo and the title and the message does not make good animation. The following pictures if you go right and then corrects. I think it may be problem in loop scripts supersize that initially malfunctioned.
Do not know if anyone has had this problem and if I could help out would be appreciated. Thank you.
Hello, and thank you for purchasing JamSession theme. There is no problem with the slider related scripts, the slider works flawless, it must be a configuration problem. Please send me some details(website URL in the first place) on the support email(support@smartwpress.com), and I will help you.
Support is just the best support ever! You ask something, you get an answer two hours later with a solution. Just impressive. Highly appreciated and so rare to be recommended.
Thank you very much!!
Hi! Thx for this template. I bought it and i like it! Just want to know if we can change template’s name “Video Gallery” to be the same name that button menu name i’m using which is “Sync”. Thx! Cheers!
Hi and thank you for purchasing JamSession theme. Please send a mail to support@smartwpress.com and I will help you change the name of the page.
Does the slide support embedding from livestream or ustream for videos?
Hi, at this moment the slider supports only YouTube/Vimeo videos. Thanks for being interested in JamSession theme!
