462 comments found.
Just one more question how can I remove the transparent background behind the text on the slider and make it like the theme demo?
Hi, for support please write to http://support.proteusthemes.com
Home Page error. For some reason my site is going to services when you go to the main domain home page.
Hi, for support please write to http://support.proteusthemes.com
I cannot find where I create a gallery anywhere. I don’t know if I missing a plug in or what.
I see the gallery section but I don’t know where to add the images.
Thank you,
Hi,
The Carpress is utilizing the built-in WP gallery. You can insert images there.
Or write to our support for help: http://support.proteusthemes.com
That is my point there is no built in wp gallery or I need to know where that is.
Hi,
You can find the Media button above the content, that’s where you can insert the galleries.
If you cannot find this, please write to our support.
Hi how can i change the link on the ‘make an appointment button’ ?
I already use an appointment system called setmore which gives me more flexibility for appointment scheduling.
Is this something you can help me with please?
Please write to http://support.proteusthemes..com for support.
Hi how do i set the zoom for google maps please?
ah its ok i found it on the customise pane.
Yup, that’s right.
For next questions please open a ticket on http://support.proteusthemes.com/.
I need the shortcodes for MEET THE TEAM page. I looked through your document and it says it was updated, but it really wasn’t. I still see an old dashboard image. No mention of TEAM or how to get the team listed onto a team page? This theme says it has a lot of shortcodes, I looked through the document but only see a handful. Need the TEAM shortcode please.
Also, your code is goofy for the services page. You cannot change the header image. What I discovered is the services page is actually archive-services.php page and does not update. So you’re stuck with the black goth image. How do you change the background image on the archive-services.php page.?
One thing I will tell you about the archive-service.php page – to overwrite the errors in the code, copy the header.php info to the top of archive page and write your own descriptions, keywords, etc. SEO plugin can’t access that page to change anything.
Also, why even have a services.php page – I can’t even find where that file comes into use?
I filled out a ticket, then had to fill out another ticket. Hopefully the second one takes and this comment is answered.
Hi,
I answered this same question on our support forum.
Hello. The plug-FancyBox for WordPress does not work.
Please open a ticket on http://support.proteusthemes.com/. Thank you!
Hello. Did as you said, but the button ‘Make an Appointment’ I do not see
Pre-purchase question. Are there options to have a different number of footer widget columns, or none at all? Often I don’t have a need for 4, and I like to be sure I can change this easily. Thanks!
Hi,
There is no option to change this in the wp admin, but can be easily changed in the code – file inc/register-sidebars.php where footer sidebar is registered just some HTML classes should be renamed.
Will this theme work with an appointment schedule plugin? WPMUDEV Appointments Plus?
Hi,
It should, we take care that we follow WP coding standards. But we cannot guarantee that every plugin will work and cannot support all 3rd party plugins.
It does in a way. Have to edit CSS for their widget – but it works.
Great, thank you for the feedback.
Great theme,thanks. how can I insert the Google Analytics code on the home page?
Hi,
You paste the code in wp admin > appearance > theme options > footer scripts.
For next questions please open a ticket on http://support.proteusthemes.com/.
thanks
Hello, I installed the theme on my domain, but it is not complete with pages and layout on the home page, information is missing … I import the demo-content.xml but still missing information!
Look: www.diegorohden.com.br/instalsom – is not the same as what I bought and what shows in the picture.
I ask for help, please
Thank you
Please open a ticket on http://support.proteusthemes.com/.
Hello. I just purchased your template and tried to install it on godaddy. I got the following error “The package could not be installed”. The theme is missing the style.css stylesheet.” Please help.
disregard I found it in the support forum.
Hi, nice to hear that.
For next questions please open a ticket on http://support.proteusthemes.com/.
“Tap here to call us” mobile setting is no where to be found. I found it in theme-customizer.php file however, it is no where within the actual Theme Customizer Option Tree settings within Wordpress.
Have I missed it or did you forget to add it in?
Thank you.
Nevermind. Found it within the Wordpress Customizer. Odd this wasn’t noted anywhere. 
Hi,
OK, good that you found it.
For next questions please open a ticket on http://support.proteusthemes.com/.
Hi, how easy is it to;
1) Import the full demo content as shown in your live demo? 2) Change colour schemes on the entire site to match a logo?
Cheers
Hi,
1. very easy, you can take a look at the video tutorial how to do that on youtube
2. also very easily to customize this in the live preview WP customizer
Hi Guys, can you add in for a future update a page-template which just has a background color without anything…no sidebars, no footer, no header, no social icons…just…a blank page with da background color as a page template????? would be sooooo great because i am goind to stream media stuff to a google chromecast from this blank page in full screen mode to show advertising on a screen
Hi, please create a new idea on http://proteusthemes.ideascale.com/ and probably we will add this template in one of the future updates.
Hello, I just opened a ticket https://proteusthemes.zendesk.com/hc/en-us/requests/986
I cannot find the same services widget for the services page that matches the one in your demo. I can only see the custom menu widget but that doesn’t have the same style as the one in your demo.
My services page is using the services template.
Hi Guys… i submitted a support ticket early yesterday and haven’t heard from you guys but see you’re active on these comments. Can you please help me with my image rotator issues as well as the google map issue on www.jmmarinesolutions.com? Support Ticket #969. Thanks.
Hi,
I will check with my coworker who’s taking care for the support.
Ho great theme! 2 questions: 1. I would like to hide in a widget Sunday, if its close. Just opening day has to be visible. 2. Where to translate page Our Services. Only in code?
Thank you, regards
Sorry and last one: breadcrumb Home page dont grab page settings / translation. THANKS!
Hi,
Please open a new ticket with these questions on http://support.proteusthemes.com. We provide support there. Thank you!
thanks
Hi i have a question the Appointment box (dates) will show all the Appointments that people have request ? Like you know NOT make two appointments at the same time. So people can see them and not allow them to chose the same day
Hi,
No, there is no special functionality for the appointment page. The appointment details are just send via email.
Hi I love your theme, it is very very professional, well thought out!!!
I have set up many wordpress themes and very good them with them usually but there are a couple of small things I cant figure out and I cant find a Q&A site for this theme.
I have four questions for you please for my website please http://northattleboroauto.com/
1) can you please tell me how to insert the “READ MORE” button into the slider?
2) can you please tell me how to insert the “blue toolbar” under the slider on the homepage. On your you have “Huge sale on Tiers” “Get a Free Repair quote” and “contact”?
3) can you please tell me how you added the “blue” background around “Make an Appointment” on the main menue?
4) How can I change the address on the map?
Thank you for the help great theme
sorry figured out the address and make an appintment, the first two questions is still need help with please
sorry giruges out the last three questions. can you please tell me how to insert the “READ MORE” button into the slider?
Hi,
Excellent that you figured out the other questions. We provide support on http://support.proteusthemes.com/.
But here is the answer: in the content part of the each slide you can insert this shortcode: [button type=”warning” link=”http://www.google.com/”]Read More[/button]
thank you so much, you guys are great!!!