159 comments found.
Hi! I must buy “Visual Composer” to work with theme? Because it doesn’t update and dont work on main page…
Already included updated plugin with our theme package, And if any problem with our theme package then contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server and check it all your theme related issue.
My version from your package 4.1.2, but latest version 4.3.4 help me update it please! Still cant edit “main-home” page
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server and check it all your theme related issue.
Perfect theme. Easily customizable. Good compatible. Good and understandable document.
Thank you.
Hi! I have just a little question, is the plugin “Visual Composer” also been updated in the package?
Yes, In our theme package included updated “Visual Composer” plugin. Still any question regarding our theme please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can help you.
Pre Purchase Question:
I want the flower store demo on this, but the theme has a multilingual option? Because i need that in spanish.
Greetings from Chile!!!
Yes, Our theme fully support to WPLM plugin https://wordpress.org/plugins/woocommerce-multilingual/
Hi, I’ve bought this theme and I’m overall very happy with it! But my customers and myself included really feel it’s an inconvenience, that you can’t click the product pictures in the web-shop to go to the product, but that you need to click the text below. Is there a way that I can enable a click-able picture? I’ve tried to reach out in the support section about this, but can’t seem to get an answer, so I really hope you can help me out. Thank you a lot in advance!
OK, If already submit a ticket then can you provided your ticket id? so we can assign on first priority. https://www.templatemela.com/support/
It’s a couple of months ago so I don’t think I have it. But is there any solution to the problem?
OK, Please create new ticket with all your details https://www.templatemela.com/support/Tickets/Submit so our technical team will check it again and give you update.
Hi, I bought your theme very recently. I have already uploaded to my website successfully. Where can I get Theme demo content for me to upload?
Regards, May
Already included sample data with our theme package, Just you need to upload from your admin panel. Or contact to our technical team with all your details so they can perfectly install your theme on your server with sample data https://www.templatemela.com/support/
Pre purchase question:
Can the shopping cart function be removed/deactivated so that the shop acts more like an online catalog? I still want the functionality of filters, product categories, etc. just no cart and checkout.
Thanks
Yes, It’s possible but need to do customize wooCommerce plugin. After the bought our theme please contact to our technical team with all your details https://www.templatemela.com/support/ so they can guide you.
Hi can you confirm compatibility with WP 4.0 and WC 2.2? Both major updates. Thanks guys!
Yes, This theme fully support to WP 4.0 and wooCommerce 2.2.x. No need to any update with our theme package.
Thank you for the great service and good luck with more sales.
Thank you.
Hi,
beautiful theme, my client loves it!
How can I insert in a page only specific woocommerce product category?
es: [product_categories id = “xx” parent = “0”]
and how to find the woocommerce id of a category?
tks
-david
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so our team will guide you about your technical question.
Hi, i downloaded the theme but i m not able to import the sample data provided in the theme package. one more thing also not getting the plugin data mentioned in the instrutions.
i need the same theme format in my live. guide me how i can implement.
If you are not able to install our theme please contact to our technical team with ally our details https://www.templatemela.com/support/ so they can perfectly install your theme on your server.
Hi, How can I get primary sidebar widget to display in a page with the default page template?
Cheers!
You can use Main sidebar and Shop sidebar with our theme for display any widget. Please contact to our technical team with all your details so they can guide about how to use sidebar https://www.templatemela.com/support/
Are you updating Slider Revolution which comes part of your theme
http://marketblog.envato.com/general/plugin-vulnerability/Regards
Yes we are updating our theme with revolution slider, it will be available soon. Thank you
Yes, Already included updated slider with our theme package.
I need to reduce the height of the footer? how can I do this? going to the edit template page, which source file and what is the parameter?
Yes, Need to update in CSS file for this changes. Please contact to our technical team with all your details so they can guide you https://www.templatemela.com/support/
hello, i would like to know that if i buy this item will you provide me all these demo products too? and the second thing is about the slider. Can you replace the slider with a free version wordpress slider like metaslider? thanks
Yes, After the install our theme your store will look same as our demo store. Already included sample data with our theme package, But not included products and slider images with our theme package.
ok , can it be possible to replace the top menu with categories of woocomerce products? would you help me in that doing it?
Please contact to our technical team with all your details https://www.templatemela.com/support/ so they can guide you about your technical query.
Hi guys,
Are you available for hire to customise this theme? Thank you.
No sorry, We are not accept any customization work at this time, We are support to theme related issue only.
Hi,
I have install Lookz for my client, (on wordpress release 3.9.2)
I’ve following the your instruction in “Documentation”.
When I have install the WPBakery Visual Composer plugin,
if try to activate it, the result is a white page. The only way to reverse the crash is renaming the “Js_ composer” folder in ftp for deactivate it.
What happen? How can I start the plug-in?
Thank you.
Best regards.
-david
ps: pardon for my terrible english.
Please submit new ticket with all our details at https://www.templatemela.com/support/ so our technical team will perfectly install your theme on your server.
How do we copy the Electronic Store’s blue bar footer that has the Newsletter and Social elements?
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can help you.
Dear TemplateMela, I saw that the version for WP-ecommerce has the function of “Google Rich Snippets”. I would like to know if this version for Woocommerce always has this feature included.
Thank you very much.
Yes, Our theme fully support to wooCommerce all default features and modules. If any issue with our theme only then we can help you, But we don’t provide any extra modules with this theme.
when i minimize the screen, it’s cutting off the text instead of reducing it. how can I get the text area to be responsive?
also, there is no email going to customers to alert them of their purchases.
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can check it all our theme related issue.
Every-time I installed theme i got this warning : An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration
I have tried different machine, different hosting, different servers but issue persists. Kindly assist ASAP.
Thanks
Please contact to our technical team with all your details so they can perfectly install your theme on your server https://www.templatemela.com/support/
