159 comments found.
http://www.jonasmeska.lt/SSS.png Hey,
How to remove the default “join our team” space?
Please send us FTP accout and WP-admin via email: vergatheme@gmail.com We will help you. Thanks.
Hello.
Top level menu items stop working as a link as soon as you add a secondary level menu items. The link is getting instead of the link specified in the menu.
Please help to solve this.
Dear netocrat. Please send us your problem and link your website via email: vergatheme@gmail.com. We will help you. Thanks.
HTML short cuts would help too or contact me directly
Please send your problem for us.We will help you. Thanks.
The theme rocks! I have 3 issues: 1. how do I make 2 slideshows on the homepage with the page builder. It just replicated the 1st one and doesn’t work with the menu. 2. I can’t get the menu to work on the blog posts. the paths are incorrect. menu break on the pages and blog stories. 3. Can I remove the Join us block form the team? Thanks
Please send us Link your website and Wp-admin via email vergatheme@gmail.com. Thanks.
What’s the CSS to remove the left and right padding on the blog with its on mobile? Theres too much space on the right and left side of the content especially on mobile. I could not find any way to fix this
Hello omarel!!!
Please photography page on mobile and send your problem + WP admin + FTP account to email support vergatheme@gmail.com. We will help you
Thank you
Hello Vergatheme,
It has been several days since we have responded to your request for FTP and server information to fix the gallery & contact form styling issues.
I understand support isn’t something expected from authors as per Themeforest terms, but providing a complete and tested product is. Several authors publish regular theme updates to address bugs and other concerns from paying users.
Since out of the box, on a default install of Wordpress using the recommended Contact-7 Form Plugin, this theme is experiencing both technical and styling issues I am forced to ask for a refund through Envato support. If enough users request this, your theme has the potential to be removed from the marketplace. It really is in your best interest to update and improve the theme…
We hope that you will publish an update for the theme soon, rather than see refunds occur!
Hi,
I need your FTP account and admin account right now. Please send me soon, I will solve the problem for you right now.
Send info via email : vergatheme@gmail.com
Thank you for the slider fix. I appreciate you looking into the matter promptly. Will the next theme update contain the CSS updates so all can benefit?
You should pay attention to our updates and download the latest updates for your theme. Thanks.
Hello Vergatheme,
After downloading your updated theme, the CSS fixes for Contact Form 7 fields ( http://awesomescreenshot.com/0c63gppq70 ) and the proportion of captions over the video header still remain ( http://awesomescreenshot.com/0603gpqz4d ).
I cleared all caches client and server side and refreshed multiple times.
Thanks.
Downloading file from themeforest still shows theme as version 1.0, when was update submitted??
Please check it again. Our Website is Ok : Please view here: http://awesomescreenshot.com/0803gtci9d. Thanks
I see your Demo site is now updated. However, I JUST downloaded the theme from themeforest before creating this post and it is still version 1.0, does not fix my slider CSS or the Contact Form 7 fields.
I’ve tried to just copy the media queries you use to achieve the CSS corrections but they don’t apply when I add them into the CSS area in the theme.
Hi,
Your problem has solved done?
Hello,
We have purchased this theme two days ago. I have to say that we like it very much.
But we have run into one major problem, which we don’t really know how to fix. Since we are using it in Hungary, we are using characters like ?? ?? which don’t appear properly on the website. We believe it is because of the character encoding. Do you have a quick solution for us?
Thank you in advance!
Regards, Tamás
Dear burgeruzine. You can send us your problem and your website via email vergatheme@gmail.com.we will help you. Thanks.
It is truly a shame the lack of seriousness and zero support giving this issue more than a month we bought ago and have not fixed the design flaw that has to not be run photographic galleries properly, hopefully them Forest take action on the matter and tell us the cancellation policy and refund as this issue does not meet the minimum quality and although billed as equally professional should at least give an answer as professionals but have chosen to ignore. Indeed we have been very patient but can no longer waiting and less when not even answer messages. Please advise how to apply the refund or change for an issue IF WORK. Thank you.
Sorry for the omission.We have to fix you.And we also recommend that customers should pay attention to our updates to get the best theme. Thanks.
Hello, thanks for your lovely theme. I have one question: At section “Our Team” , i want only one member which is centered in the middle. Now it is left-aligned, but is have to be in the middle.
Do you have a solution for me?
Thanks for you help.
Hello Benjaminus!!!
Could you send your problem + WP admin + FTP account to email support vergatheme@gmail.com. We will help you
Thank you
The child theme options are all blank. I can’t edit anything. Please see the screenshot. http://screencast.com/t/DNdik9DBvj
Hi, Please follow the instructions : http://awesomescreenshot.com/00d3eyulb1
Good luck.
But then I’m going to lose all the values I had there already?
I just did it. I not only lost all my work, but now it’s still blank. All the options are blank. I can’t make any changes, not even to update the logo now…
Hi,
Could you send your problem + WP admin + FTP account to email support vergatheme@gmail.com. We will help you
Thank you
I have 3 weeks to buy the item and is not functional, the truth I have contacted several times with you and do not give me answer please instruct me if there is a good form of support or technical back really because the topic is incomplete (photo gallery not working) please be more explicit in their responses and correct programming errors. Thank you.
Hi,
Could you send your problem + WP admin + FTP account to email support vergatheme@gmail.com. We will help you
Thank you
@Benmaries
You can find the Page Builder under the Appearance Menu on the back-end of Wordpress.
Once you find it, each page is a “tab” across the top of the Page Builder. Click the tab for the page you want to load.
Regards,
KSD
Hi, Please send your problem via email.
Thanks.
Hi I have just installed The Way and dummy content.
But i cannot see or find the page builder. Could you point me in the right direction pleas?
Thanks – Great theme
Hi,
Could you send your problem + WP admin + FTP account to email support vergatheme@gmail.com. We will help you
Thank you
Does not have “ID for Block” Contact Form??
Please see the demo : http://vergatheme.com/demosd/theway/ It’s have ID for Block Contact Form
Poor reply. What I see in your demo?
As there is the Block ID for the menu does not move the Contact Form.
Hello,
how do i create fullwidth page for the theme ?
Hello Yinzo!!!
Please explain “fullwidth page” you want. We don’t know
Thank you
it’s a page without the sidebar. just one big column who take 3 column in one
??
Hi Yinzo !!!
You can follow the example you found.
http://premium.wpmudev.org/blog/create-a-full-width-page-for-wordpress-in-5-simple-steps/Thanks.
You serious, I’ve just sent you the same link on your email… I’ve test and it doesn’t work that why i’m asking you. you can create the template in .php. send me to my mail
because the example is not the same for your WP Theme. So I don’t find the thing to change …
??
Can you send me the page.php for fullwidth page ? thank you
your problem has been solved?
Nope, I’m waiting for assistance for coding this simple template page. It can be use for all the client. But I’m the only one who needed now.
because you have to configure the css file et one template.php file.
Always anything …..
Hi, pls look at this: adrianarajczi.com
Not visible in pictures at section of “rólam”, but the pictures are there – right click open new tab, and you can see. Why can’t see the pictures?
Hello gubinyigabor!!!
Could you send your problem + WP admin + FTP account to email support vergatheme@gmail.com. We will help you
Thank you
No. You are not doing anything. You’r support is very poor. I sent the data. But nothing happened.?
Ok. The problem:
When I delete the Portfolio from a template (in page builder), the pics will be invisible in the about section.
This bug is your’s, not as a result of my work.
We apologize for the omission.We have fixed for you.And we also recommend that customers should pay attention to our updates to get the best theme. Thanks.
@IG_design
Hi. Yes, is the way you create the file. First I was create the file mp4 for PC with 854 * 480 as the demo, and the result as you already know. Now I create a mp4 for mobile phones and players with 400 * 224 and runs smooth. I already test with all browsers above mentioned for PC, including Safari, and all are OK. The bottleneck still is the iOS, not start in auto mode. Thanks for sharing your thought’s with me. Cheers.
Solved.
your problem has been solved?
Yes. Thanks
No Problem.
@mjpl
Size is not the problem. Your .mp4 video is not good, i can’t see video but I hear the sound. ogg and webm working fine.
Thank my friend.
@IG_design
yes, when I change my mp4 domain link to http://vergatheme.com/demosd/theway/wp-content/uploads/2014/06/video.mp4looks good. You thing could be the size of the video ?
your problem has been solved?
Yes. Thanks
No Problem. Thanks 
@IG_design
http://www.agrifisco.pt/wp-content/uploads/2014/06/video6.mp4 http://www.agrifisco.pt/wp-content/uploads/2014/06/video6.webm http://www.agrifisco.pt/wp-content/uploads/2014/06/video6.oggIs something wrong with them? I run it by the straight link above. the 1st one open direct in quickTime. the other 2 askme to download. All are playing well 


Any ideas willbe welcome IG_design
your problem has been solved?
Yes. Thanks
No Problem. Thanks 