1685 comments found.
I’m missing the insert shortcode area while creating new pages since I updated to newest version… And of course I also updated to the newest wordpress version. whats going on here?
Hi!.,
You mean the shortcode builder in the editor section of pages and posts is missing? If yes let us know your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!
Regards., DesignThemes Support.
how do I link to a page with a specific tab open?
Hi!.,
Please help us have a better understanding on it by getting back with any screenshot like references. So that, we can check and will have a clear look at your end. Then we’ll help you get rid of it ASAP!
Regards., DesignThemes Support.
Hello. I can’t found at the documents how can I setup the “Departments” ?
Hi!.,
Hope that the following video manual will be much helpful enough for you to setup a side navigation (or Features) page like, http://wedesignthemes.com/themes/dt-soulmedic/departments/adhd
http://bit.ly/1kfbvwuRegards., DesignThemes Support.
Hi i need help with soulmedic theme responsive version, the menu is not scrolling.
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!
Regards., DesignThemes Support.
Sorry for my bad English. Welcome. I bought you a theme soulmedic. But after I found her, she did not like the demo. I want it to be as in the example, and then edit it. Can you send me a dump database?
Hi., Kindly help us to confirm that you were actually purchased our theme by getting back to us with the purchase code or send us an email via our profile page http://themeforest.net/user/designthemes (right bottom form).
I have been unable to successfully update my Soulmedic theme installation to the latest version. As a result, my website is still on Wordpress 3.8.4 – each time I tried to update the theme so I could update WP, the site messed up. If I give you FTP access, can you assist me in updating Soulmedic to the latest version – also with the patched version of RevSlider?
FYI: I have successfully updated the RevSlider installation and am now running WP 4.0. I do, however, still need assistance updating to the latest Soulmedic theme version. Please know that I have already tried twice, following the instructions you provided regarding the packaged plugins, but both times it has broken the site.
Hi, i would like the updates for the sliders asap as mentioned by the envato newsletter.
Hi!.,
Please send us a message through the right bottom form @ http://themeforest.net/user/designthemes , so that we will send you the latest files to your mail.
Hi, I have problem with the “Choose Header”. I can not make the selection … I saw in comments that I am not the only one. Thanks for answer
Hi!.,
Kindly Replace the attached file in the path wp-content/themes/soulmedic/framework/js/admin/mytheme.admin.js
https://www.dropbox.com/s/61c5ippg6y3krrf/mytheme.admin.js?dl=0So that the issue will be resolved.
Hey, I’m trying to change the Header on the SoulMedic Theme Under the Budda Panel > Appearance and it won’t let me make the selection.
Whenever I click another header choice, it auto scrolls back to the top of the page and will not change the current selection.
I saw this earlier in the comments and you said you fixed it but it’s not fixed.
Hi!., Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!
Do the images and the sliders get imported with the dummy data? If so how? I clicked import data and it seems all messed up Thanks
Hi., No the images and sliders are not included in the dummy data. The images are replaced with placeholder images.
Hello, I received an e-mail talking about a serious vulnerability in the Revolution Slider plugin in the WordPress theme who you sold me. I downloaded the theme again but not located the plugin, so I was guided by the Envato team to talk to you. Can you help me? I await your return. Thank you,
Hello,
I have a problem with the menus. The options in the manage location (Menus) are not saving. So I cannot assign a created menu to be the Header Menu, because the option, even after saving, is not taken by the system. (my website www.ensenyam.com) Can you please help?
Thanks Maria
Hi!., Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!
Regards., DesignThemes Support.
Hi there, for the following shortcode: [dt_sc_team name=”” degree=”” email=”” role=”President” image=”http://placehold.it/300×300”]
How do we change the doctor figure/icon?
Thanks.
Hi., Just replace this url “http://placehold.it/300×300” with your image url.
Hi there, I mean the blue squared little icon next to the name, not the placehold.
Hi!., We have used font awesome icons in that section. You can edit it from the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php line no: 1216 approximately. You can check the list of available icons from this list http://fortawesome.github.io/Font-Awesome/icons/
Regards., DesignThemes Support.
Works with WP 4?
Hi.,
We are working on the update of the theme to wordpress 4.0. Will release the latest version soon.
Hi, I want to show three columns on main page, and each column will show latest post from different category. What shortcode can I use?
E.g: Column A (latest post category A) | Column B (latest post category 
| Column C (latest post category C).
Thank you very much.
Hi!.,
Sorry you can show only the latest posts using this shortcode. [dt_sc_recent_post count=”2” column=”2” read_more_text=”Read More” excerpt_length=”10”]
You cannot show each category latest posts as you mentioned.
Regards., DesignThemes Support.
Hi,
I installed the theme but I can only see 6 pages in the pages section and that doesn’t include home or about us pages. would you please explain to me how can I get the entire theme installed exactly as it is on your website.
thank you
Hi.,
You can import the demo data from Dashboard > SoulMedic> General -> Import Dummy Data ( Top right corner)
Regards., DesignThemes Support.
Hi, how can I add the same revolutionary slider as the one you have ? how can I upload it .. thank you
Hi!.,
Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the import file of the slider.
Regards., DesignThemes Support.
How can I make the events shows on the DT Events template? It just shows blank, it’s supposed to show all the events that I added.
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!
Regards., DesignThemes Support.
Hi , ( For this comment I didn’t get reply for 4 days, Please kindly check it asap and reply) I am using the short code [recent_products per_page=”8” orderby=”date” order=”desc”] in my site http://goldiluck.com/ and still getting 10 products.
If I am using columns=”4” in the shortcode – i am getting each product in a row as like this – http://goldiluck.com/wp-content/uploads/2014/07/products.png.
Please help me to fix this issue asap.
Hi haridasz.,
We have already asked the ftp and admin details, 4 days back and you have still not sent it. Please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes .
Regards., DesignThemes Support.
Hi
Sent you the login credentials, Please check it.
Hi!., We have not received any mails from you. Please make sure you sent it through the right bottom form @ http://themeforest.net/user/designthemes .
Hi Man
I have sent you earlier with all above login details required from the form and I saw the success message after submitting the form. Its already taking too much time.
Please check it asap and let me know. I am sending the details again from the same link for your kind reference. Thats from my yahoo id.
Hi., Please send your FTP and admin details to https://www.dropbox.com/s/0jzmhcsi6nbp1vl/mail.jpg
Hi I have sent, please check it.
Hi!., We have fixed the issue. Kindly, check it out now! Let us know, if you find any other difficulties!
Hi
I want to show only the main product image in my home page and not the product gallery image.
In home page alone, it should show only that image even when we mouse on it. In other pages, it should show the product gallery image when mouse over.
How to do that. Can you please help me.
Hi!.,
Please try adding this css code to Dashboard -> Soulmedic -> Integration -> Custom Css.
.home ul.products li:hover .product-thumb .secondary-image { opacity: 0; }
Regards., DesignThemes Support.
Hi
Thanks Man, it works fine.
Hi!
Thanks 
Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please help, see below:
1. I install WPML plugin and select “Display the language switcher in the WP Menu” = Header menu for Thai and English language. And select “Language switcher style” = Drop-down menu
At the Header menu show both two language flag, not show Drop-down menu. Please let me know how I could sent my site access password to you then you could see more detail.
My site is http://www.panacee.com
2. I have update theme version 1.4 but It make my custom CSS error, please provide your new version change log, I am much appreciated.
Thank you.
I have send you an access info from http://themeforest.net/user/designthemes if you not receive my access info please let me know
Hi.,
We have not received your admin and ftp details. Please send it again.
Regards., DesignThemes Support.
