820 comments found.
I have a problem with Visual Composer
Do not run the update and Visual Composer License Key
I can not therefore upgrade my website 
HELLP!
Hi,
You shouldn’t update the VC plugin on your own, we are doing it with our theme update since we have extended licence for it.
Provided version is custom version of plugin, so we cannot update it constantly, as it requires re-doing custom work in latest version of plugin.
Select
thx.
no problem 
Hello Select-theme
this is a beautiful theme. I have a pre-purchase question; is is possible to have related projects under single portfolio items?
thank you
Hi,
Thank you
Unfortunately we don’t have such option. You could put portfolio slider at the bottom of the portfolio single and choose which portfolios you will display in that slider. Also, some of the portfolio single templates are not suitable to show slider, and some are. The best one is the ‘free’ template in which you can put whatever you want, it has no predefined layout.
Select
Hi, How can I remove the parallax word in the background of the Parallax section ? Thanks a lot
Sorry, I have found !!
Hi,
Could you be more specific about ‘parallax word’? All content is placed in parallax type row, you can remove it with simply deleting elements in it.
Select
“Parallax” was in the background image.
Ah, ok, now we understand
Hi, have you got a tutorial guide for this theme? Because I did not understand how to create the Home Page as your!
Hi,
Yes we have installation guide in our documentation which you can find in download package from ThemeForest.
Also you can import our demo content from Select Import in admin and see how we did it.
Select
Hi I am a beginner on WP. I have just bought this theme and I have a lot of difficulties. Is there a guide writen in FRENCH somewhere ? Or, better than nothing, a complete guide in english ?
Hi,
We have our documentation included with the theme. Did you import demo content and start from there? Our support can help you with issues you have. Just submit ticket to http://select.ticksy.com/
Select
I have downloaded the theme with the link provided after the purchase and I have placed the theme in the file “themes” in WP. I cannot find the documentation. Where is it ?
Hi,
You should go here and download All files & documentation: http://themeforest.net/downloads
Select
I am sorry to say that your answer does not help me at all. The link your give brings me to the landing general page. If I write the name of my theme, I can only go to the pages where I have bought my theme and I don’t find what I am looking for. My question, once again : where is the documentation for “Nouveau – Multi-Purpose Retina WordPress Theme by Select-Themes” ???
Thank you
You are welcome
Hi, Thank you for your wonderful theme! It’s great! I found the file with Item Purchase Code. What am I supposed to do with it? Is it necessary to input it somewhere in theme’s files or to upload the file on my hosting account? Please advise! Thank you!
Hi,
Thank you very much
You don’t need to do anything with that file. You will need purchase code only in case you need to submit ticket to our support system
Select
Thank you very much!
You are welcome
I have create home page navigation through this code. but i want to change URL click on this navigation menu. I need help.?
width="1/1"]/vc_columnHi,
Could you please check the code once again, it seems incomplete? Also, could you submit a ticket on http://select.ticksy.com/ and give us a link to your site with temp admin access so we could take a closer look?
Select
Being in subpage, when I try to go to the home page I cannot display it (the loader keeps on moving). How can I fix that?
Hi,
This is happening from the latest update of the Yoast plugin. They have added some js script with json, which causes js error on all ajax calls.
We could fix your problem, you can submit a ticket on http://select.ticksy.com/ and give us a link to your site with temp admin access.
Select
hi How can I make the testimonials slider slow down. ie show each testimonial for longer?
Hi,
You can edit default.js (default.min.js) file in ‘js’ folder and locate ‘initTestimonials()’ function, there you can change ‘slideshowSpeed’ time.
Select
Hi great theme! Just a question: I wonder how to change top menu colour when there is a slider transition. I mean like your demo website, where the top menu become black or white according as the slider background. Thank you in advance for your support.
Hi,
Thank you
For that you need to set header style for each slide (dark or light), when you create a slide (field is located at the bottom). After setting those styles, make sure that you have uploaded dark and light logo versions in Select Options and make sure that you have turned on header style changing functionality for particular slider (Select Slider > Sliders > edit particular slider).
Select
Love this theme—does your latest release Version 1.5 September 13th, 2014 support Wordpress 4.0
Hi,
Thank you
Yes it does.
Select
Hello supporters! Apparently your theme does not support WP 4.0. Any release date for the update?
Regards David
Hi,
We will fix all bug and upload the new version asap.
Select
Hi guys, please, how can i add Google verification code into my website?
Thanks
Hi,
Do you mean on Google analytics code? You can add it in Select Options > General Options.
Select
Hi, your template + visual composer (Page Builder for WordPress) does not works properly I lost several days of work with this problem and I still have the same problem. When I change something in the menu and click on SAVE the whole menu disappears.
I paid for this twice, once when I bought the template NOUVEAU and the second time when I bought the vc plugin separately.
And despite all that I can not use it and have no solution. You mind giving me a hand to solve this problem? Thank you!
Hi,
Can you please submit ticket to http://select.ticksy.com/ and include WP admin access so we can review the problem?
Select
Hi, I have put a ticket there four days ago and no one has bothered to answer until now. How much I have to wait until you answer me there?
Hi,
What is your ticket id?
Select
Mi ticket id is: #276171
Hi,
Support team will take a look asap.
Select
I am awaiting a response to this ticket from more then 5 days and a solution to my problem from more then 1 month. How long time I have to wait more until you solve this ticket/problem.? thanks!
Hi,
Sorry for late response. Support will take a look asap.
Select
Hi, now I waiting for a response to one ticket from 3 days, to other ticket from 2 days and third ticket from today. Please check my tickets status more frecuently and respond faster. Thanks!
Hi,
Sorry for the delay. We have assigned your 3 tickets to our senior support staff, they will take a look and will get back to your as soon as possible.
Select
Hi, I purchased the theme, very nice compliments! A question: is it possible to hide the area left of the menu as this theme wp-http://ignitionthemes.eu/?theme=argon ? How much change? Thanks and sorry for my english :/
news?
Hi,
Unfortunately it is not possible. It would require a lot of change in css and js functions (stylesheet.css and default.js files)
Select
Hi, I’m about to buy your wonderful theme. My question: Is your theme compatible with wordpress multisite?
Hi,
Thank you for interest in our theme. We didn’t hear about any issue so far.
Select
Can you please assist me. I purchased the template and cannot install the template. I’ve tried importing content in parts and yet it is not importing the pages, widgets and options are imported. It shows progress upto 50% but not above that.
Hi,
please submit your ticket to http://select.ticksy.com/ with link to your site and temporary WP admin access and our support staff will help.
Thanks for your purchase
Select
Hi,
Is there any specific shortcode documentation other than what comes with the theme. I can see from your dummy data that there are a multitude of options not covered. In particular, I’m interested in the code used on the ‘accordion’ on the Expandable Sections page of your demo site.
Thanks in advance
Hi,
Unfortunately there is no other documentation except one that comes with download. If you want to to look on expandable sections you can edit default.js file and find ‘more facts’ function.
Select
Hi amazing theme looks fantastic! would like to buy this however I have a couple of questions first:
1. Is it possible to disable the custom menu icon/facility that shows up to the right in the main navigation?
2. Can you disable the main navigation completely at the top and just use as one page scrolling site navigating via content menu shortcode?
Thanks in advance!
Hi,
thanks for your nice words, and for your interest in our theme
1) Yes, that can be turned off in our theme options.
2) Yes, this can be done with some simple css which we can provide you with in our support forum
Select
Hello,
Is there anyway to add additional pins (locations) to the map on the contact us page?
Hi,
That would require custom work, for which we don’t have resources. Sorry.
Select
Understood. Is there any direction that you could suggest I begin to research further?
Hi,
You will have to add new fields in contact part in ‘includes/qode-options.php’ and manage that new fields in ‘js/default_dynamic.php’
Select
