283 comments found.
Hi,
Great theme there 
I don’t want to use the one page theme but would need the smooth scroll downwards on the homepage.
Will adding this code do the trick? For Menu:<a href="#about">About</a>
For Body:
<div id="about" class="scroll-section">Body here</div>
Hey, I didn’t see that you purchased our template so I can’t support you.
Hi. Was thinking of purchasing this theme for a client website we are going to do. We want to use the one page version and have a number of places where we want to show a PDF icon with a description to let clients download for viewing. Is there an example of this in the demo or how could we do this?
Thank you!
Hi, thank you for your interest in our template. Kindly contact us at: info@it-rays.com to discuss your requirements.
Regards.
Hi. I love the theme and thanks for the nice job. I already bought the theme but I was wondering if I could have the same images in the slider as in the demo?! (default view).
Thanks in advance.
Hi, I sent images links via e-mail 
.
Thanks. Email replied.
Hi, This is great template, and I love it!
How can I press the Tab key and show the second and third dropdown menu?
Thanks ahead!
Thanks for purchasing template. Please contact us via contact form in profile page (http://themeforest.net/user/IT-RAYS).
Hi. Fantastic theme. Easy to work with. Please, how can i get rid of the preloader on everypage apart from the homepage?
Hi, thank you for purchasing our EXCEPTION.
To remove the preloader in every page, search for:
<!-- site preloader start -->
<div class="page-loader">
<div class="loader-in" />
</div>
<!-- site preloader end -->
and remove it.
Please don’t hesitate to contact us again via contact form in our profile page if you have other inquires, and kindly don’t forget to rate our template if you love it.
Regards.
Please don’t forget to remove js classes as below:
In js/script.js find line:
$(".loader-in").append('<div class="status"><span class="spin" /><span /></div>');
and remove it.
Then find:
$(window).load(function() {
/* ================ Preloader. ================ */
$(".page-loader").fadeOut();
$(".loader-in").delay(350).fadeOut("slow");
$('body').delay(350).removeAttr("style");
});
and remove it.
Hi,thinking of buying this,will it be possible for me to edit the skin to a different color instead of white and grey?
Hi,
Thanks for interesting in Our EXCEPTION template.
Sure you can change the skin easily.
Great template.. In demo of product view the image zoom doesn´t work correct on mobile. Is there a fix planned?
There is no need for zoom feature in responsive/mobile view as everything already become bigger. Beside that, this is a free plugin that we don’t have any rights to edit or enhance.
Regards.
A great template. Added to favorites for future projects.
Good luck
Thanks
Any idea of timeline for WordPress version of template?
We’re working hard on the WP version and will release it after about 6 weeks from now.
You could subscribe here: http://goo.gl/4E0byT and we’ll notify you when we release it.
I love it , Good luck
Thank you.
hi. accordion always drop-down the first panel. the “active” of this code didn’t work. I need to manually change number here: accPane.eq(3).slideDown(), to make it work.
Hi, thanks for purchasing EXCEPTION.
Please send your issue through our profile using the contact form in bottom right corner.
That’s a nice work! Good luck with sales
Thank you mate
Hey, Nice theme and start sales!
Thank you.
does this have pure html and css files? or only php files? i don’t go with php, but go with asp.net mvc. so, i only need html and css files. can i but it?
and btw, have you already fixed the issues reported in above comments? when is the next update?
t’s a full HTML/CSS website and YES we resolved all minor bugs reported and las updated released yesterday. Our next update will be soon to add some features, but not before 2 weeks minimum.
HI I purchased your template and it really is great. However I have one small but important issue thatI need your help on. Currently the logo in the top left of the page appears fine on firefox, but in safari it does not appear at all. I presume that this is a css issue as it does exactly the same on your sample pages which are displayed on themeforest. Can you advice how I should amend this to make it work as it should.
Thanks in advance
Hi,
Thank you for purchasing EXCEPTION template. Unfortunately this is a bug and we’ll fix it, for now you can fix it as follows:
Go to style.css—then try to find:
header.top-head .logo a{
then just add a new property
width: 207px
Hi, just wondering if your issue resolved or not?
hi dude, nice work, you really impress me with your awesome work.. i want asks to you about your design, is it php files or html files ?
Please confirm, so I can complete the purchase.
Thanks
It’s a full package of HTML files not PHP.
Hi, This excellent theme all look fantastic and does well function but only one this thing i found about header, why header is not sticky, when i scroll down i cannot see main menu on top to see menu i have to scroll up again. Could you please let me know about it, overall am happy to buy this theme. thanks
Hi Knoky, We already included the sticky nav to our demo here: http://demo.it-rays.com/exception/light/wide/nav-sticky.html
After purchasing the theme, you’ll find how to setup everything in template documentation.
hello IT-RAYS, I must say this is a great theme!!! could you please fix the page elements page – “elements.html” under the accordions section, its not displaying correctly when you are viewing the page as you reach its section on the page. It shows as if there is no content on this section and it only pops out when you go further down the page. Also the icon under “our mission” is not available as well hence an “x” appears besides this heading in the accordion section.
Thank you engmasu for interesting in our template. We’re already fixed this issue in next update and will be released next few hours. Thanks again mate .
are you gonna put also the psd version?
Unfortunately, we didn’t plan for this. But we’ll release various great updates of EXCEPTION soon.
Beautiful work, good luck.
Thank you.
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