283 comments found.
Hello,
I purchased this theme, but could you please help me to change the icons, I have to use my own icons. I need to change “Collecting”, “Inspiring”, Implementing” icons.
Thanks
Hi,
Thanks for purchasing EXCEPTION Template, to change the icons and use yours you
will just replace the <i> tag in each section with this <i class=”fa”>Put your
icon here<i>
Thank you very much
you welcome 
hello, I purchased this theme but there is a problem in the footer section of contact page. I analyzed deeply but could not find what the problem is. Could you please help me if I send you a link? Below the footer there is a window bar. That is the problem.
Hi, Thanks for purchasing EXCEPTION, i can’t see anything below the footer, it is working fine , could you please contact us via the support forum in our profile page ?
how can i send a screen shot?
oh, sorry really it is work fine… thanks.
you can go to support link and send us an email via support form i’ll be in touch with you.
You welcome anytime
Good Job, GLWS
Thanks mate
Hi – Love the Theme!
And I bought it before you made the updates – Now it’s even better!
I noticed you’ve added in a twitter feed and for the past 2 days I’ve been trying to figure out how to make the twitter feed show in the ‘twitter section’ just above the footer on Default Theme -> Home3.
Is there any way to do it – because i’m losing my mind over it right now!
Thanks =D Ryan
Hi, Thanks for purchasing EXCEPTION, could you please contact us via support form in our profile page?
Includes all templates shown in: http://demo.it-rays.com/exception/
Could you please clarify more ?
Your theme has an issue in firefox browser, when I access it in firefox only i see this issue, i am using windows 8, I tried in my local version as well as demo from themeforest , still it has issue,
Please give me some sort off solution Please check the screenshot from the URL. http://coderwall.info/issue.pngSeems you didn’t purchase the template, so can’t support you.
its so bad u reply like that. i tested your demo version and found that it has issue in Firefox browser. so that how can i buy it when it has issue.
first make sure your theme is cross browser compatibility before sell it. i have attached an screen shot.
It is known that Support is only for buyers, the template is already browser compatible please make sure of your browser, Regards
sorry, your theme has issue with latest update of firefox, firefox 33,
Hi, Reply Email sent with screenshot
Hi, is the newsletter functionality working? does it sends an e-mail to an e-mail I select?
Hi, thanks for purchasing EXCEPTION,
The newsletter is not functional.
what about the search?
Also not functional.
Sucks! 
actually the search needs to developed to get results from the database so it can’t be easily implemented in an html version
I thought it could use some google search feature, quick simple, no database, I guess 
Great template anyways, thx!
You Welcome, thanks alot for kind words and understanding
Exception is one of the most perfect template that i have ever seen. When can we expect the Exception WordPress theme?
Thanks a lot for your kind words, soon WP version will be ready
Great theme and easy to use. Please, can you plan to add “Cookie Toolbar” soon?
HI, thanks for purchasing EXCEPTION, please contact us via support form in our profile page
Hello, May I know if purchased theme uses deobfuscated codes, minfied js.. and etc?
Thanks
Hi, Could you clarify more ?
For example, if I purchase theme. Are JS files will be editable/readable?, or the Code will be encoded, like this line “function qxnx(bopm){var q8b3=x4nN-fD$pc&{@1Jw]87O#*9A3gPsd%G\r\)” ... ?
Sure All HTML,CSS and JS files will be editable, well commented, very easy to use and flexible to change.
Thanks for interesting in EXCEPTION.
Thank you for quick reply
You Welcome
this theme needs an “Add new product” form for e-commerce pages. so we can implement add new product pages using that markup. if people use this for building an e-commerce website, then they will definitely need something like that. or a small/minimal admin area can be good too.
Hi,
Thanks for Purchasing EXCEPTION Template, and thanks for the enhancements i’ll take this point in consideration and will work on it after finishing the WP version.
Regards.
thanks. looking forward. coz i need that stuff.
ok, just stay tuned and I’ll do my best to be on time.
hi there
Why can;t i just upload the light/wide folder and have that run as my website. i am loathed to think that the domain url will have those 2 extensions just to run the homepage.
please advice
I’ve tried doing that and the website is not showing up i don’t understand why i must upload the Entire package including documentation et. all for this website to work
ok finally got it to work after much consternation. nevermind
You welcome anytime
Hi, regarding the Revolution slider setting i know in WORD PRESS very well how to customize the setting but in this html revolution slider i don’t have any idea how to change, i find the some setting on documentation but its only about transition and timing, i want to change the font size and color. could you please the link or information how to customize this slider settings thanks
You’ve to be familiar with HTML/CSS, then go to “rs-plugin” folder -> css -> settings.css file, and there you can customize your own fonts and colors!
yes am familiar with HTML/CSS too but i found this way might be easy and may help to other buyers too if they have been using WORD PRESS Revolution slider plugin. what i did is i went too word press admin and went to slider setting, then you can see and select the font style, color library, just copy css class or name of style and paste into the the Revolution slider setting classes, this way i think you don’t need to go to the rs plugin>css etc. Do you think this way is easy?
Hi,
in the WordPress plugin there is an interface helps you to drag and drop layers, assign classes and change styles because there is a GUI you can use, and it is the WordPress environment, but here in HTML version you only deal with files and this is provided by the revolution slider team “this slider is embedded into our theme not developed by our hands”, so all we have to do is to follow the documentation and make what you want as it tells
yes i know that i just want to say that way may help to find the setting quicker. Thanks for your help and i would really like to thank you for such a great theme. good job.
Hi one thing i would like to say on your theme, it been lot better after you update you theme but i didn’t one element i.e. image or image frame to display and image slider with carousel, am not sure if i missed to check or didn’t find. It would be great feature if you could include this on you theme.
Hi,
Thanks a lot for your kind words and encouragement , we’ll add your points in consideration and will work on that in next updates after finishing the WP theme.
doing funny things on safari
Could you explain more! 
Hi nice additions to the already awesome template. In the coming soon page, is there an easy way to put separators, ie :, between the digits? Or write something like, Days, Hours, Minutes, Seconds under the digits?
Thanks
Hi, we’ll take your request into concern while we post our next update within next 24 hr beside other great features. Your patience is highly appreciated .
Great! Thank you!
Please check our latest update 
And please, don’t forget to rate our template.
Thank you for the fast reply! This is exactly what I wanted but the digits have a “striated” background?
Sorry, could you explain more what do you mean by “striated”?
Sorry my english is not very good . I will send you a screenshot by email
Oh. It seems that I can’t. Let me explaine I can see the digits but instead of having a black backgrounds behind the digits, there’s horizontals line, something like:
——
-5-
but a lot more. I’m using firefox 32.0.3 but it’s also there in ie 10 and chrome 37
Could you email us via contact form in our profile page and attach screenshot or provide us with a live demo!
I can not find how to change the skin color, can you help ?
Please check the documentation file, you should find how to change the skin color. If you still need help, please contact us via contact form in our profile page.
Powerful update awesome landing page, go forward Mohammed.
Thank you Haitham.
Hi, I’m interested in your theme, just have a few questions:
1. Would you be willing to add more service box styles. The 3 that you currently offer are far to large.
2. Using Firefox on OSX Mavericks when hovering over an image the hover effect flickers
3. Could you please remove pretty photo as your choice of lightbox as it’s a horrible responsive choice.
4. Is the twitter API included or will I need to add it?
5. It appears that the search field doesn’t work. Do you offer a working solution?
Hi, thank you for your interest in our template. Actually, our dev team working on a new update that will be publish within next 48 hr, I’ll take your comments in concern and will answer your questions after we publish the new update. Your patience is highly appreciated.
Looking forward to your update and answers.
Hi again, please contact us via contact form in our profile page to answer your questions.
Sent you an email with my thoughts.
Hi Could you please help me to change the icons, I have to use our own icons. I need to change “Collecting”, “Inspiring”, Implementing”... icons I can see that you replied a similar post above Thanks
Please contact us via contact form in our profile page.
please let me know, where i can find the button, icon and images.
1) Header ICON : HOME,PORTFOLIO,PAGES,SHOP,BLOG…
2) ICON : Collecting requirements,Inspiring Graphic design etc http://demo.it-rays.com/exception/light/wide/home.html 3) ICON > Let’s have some fun : Traffic ,Working Hours,Users & etc http://demo.it-rays.com/exception/light/wide/home.html 4) ICON > Services Page > We Also Offer : Clean Powrfull, Fast & Fresh & etc http://demo.it-rays.com/exception/light/wide/services.htmlThanks Kelvin
They are font icons not images, please check the docs for more information! Any other inquires should be send via contact form in our profile page, please.
i got check the docs. but can’t find it out. can u please let me know which doc to edit?
I’ll contact you by e-mail, it’s our official channel of support.
please email me now, its urgent, thanks
Hi, kindly check your email. I sent you the instructions from 10 hr ago.
i just want to know, where is this icon images located? in which folder ? so i can replace the images
No images, they are font icons and I replied you before how to deal with them. Please check your e-mail, I sent the instructions again now.
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