Hi,

I’ve seen you’ve posted in our forums at nicethemes.com. We’ll continue the support thread over there

Best, Juan.

Hallo,

Dankeschon for your kind words.

You mean that you are choosing your blog masonry page from the “Settings > Reading” panel? If you’re doing that, then avoid selecting the blog page. When you select the blog page from there it defaults to use the file index.php and it’ll override any template you might be using.

Chus.

Best, Juan.

Hi there,

The error_log is a file that is generated in the server, and it is filled with all the errors and notices related to the different sites and programming files. Maybe you can send me FTP access so I can look at it? Please send them to support@nicethemes.com

Best, Juan

Juan,

I just sent the error log, thank you!

Thank you. We have replied once we received the email. Have you followed our directions?

Best, Juan.

Hi Ivan,

Thanks for writing. Unfortunately that is not a built in feature. However, I imagine that you can get something like that by using/including a front-end editing plugin. I’m not really sure if there is something like that available, it is just a suggestion.

Best, Juan.

Hi,

Thanks for writing. With regards to your questions:

1. That should be done through a plugin. It is more related to an external functionality, than the theme. I’d recommend you to take a look at this: http://www.wpbeginner.com/wp-tutorials/how-to-insert-ads-within-your-post-content-in-wordpress/

2. The posts are regular posts. The articles are a custom post type. The same with FAQs.

Please let me know if I can be of any further assistance.

Best, Juan.

Hi,

Thanks for your purchase – Unfortunately WordPress doesn´t have that feature, however you can get that functionality by using a plugin like this one: https://wordpress.org/plugins/taxonomy-terms-order/

Best, Juan.

Thnk you;) another question: where in the template can I change this text from search box: “Have a question? Ask or enter…”

No problem Unfortunately, by now, it is not possible to change that through the options. You can edit that through code on the file header.php

Best, Juan.

Hi,

Thanks for writing. Unfortunately the theme is not based on bootstrap.

Best, Juan.

Hi,

It is compatible with WPML, with the exception of the strings that are saved in the options (the text above the live search). Poedit is a tool to translate .po and .mo files. Those files are the ones used by WordPress to load the strings according to the current language. So if you only use one language you could be able to translate the whole site by using poedit, which is free.

Best, J.

Hi,

Thanks for your purchase and your kind words. Actually the profile page should be generated automatically. It is quite likely that if you get a blank page, you need to work on the permalinks. I’d recommend you to go over “Settings > Permalinks” and save them again in order to refresh that. (When bbPress is installed, it adds some permalinks rules, and some times the htaccess file isn’t generated automatically)

Best, Juan.

Hi Juan, thank you for the quick reply. Actually, I think this bug appears is because I am using an LDAP plugin to manage my users. With default WP users, I have no problem to display their profile pages. It seems that is a compatibility error… Any more ideas ? Best, Guillaume

Hi Guillaume,

No problem. Well, then if it’s a compatibility error it must be with bbPress and the plugin. I’m sorry I can’t help with that, but I’m sure you’ll find some nice guys at the bbPress forums or maybe try to contact the support guys at the LDAP plugin site?

Best, Juan.

Hi,

Thanks for writing.

The theme comes with several options in order to be customized without too much technical knowledge. It also comes packed with different page templates as well.

Besides this, our themes are licensed under GPL, so you’re free to do whatever you want with the code. That would be modifying the code, and design to fit your needs.

Best, Juan.

Hi,

Thanks for your kind words and your purchase.

Would you please send me your site details over support@nicethemes.com so I can take a look?

Best, Juan.

Hi,

Thanks for your purchase. Those are images and they’re added by using the featured images when you create an info box.

Infoboxes can be created the same way as you create pages or posts. In the left menu (while in the dashboard) you have the infoboxes menu. You need to add a new info box, set the title, content, featured image and also the custom fields (links, target, etc).

Once you’ve done that you can configure the display of the infoboxes through the theme options.

Best, J.

Hi,

Thanks for writing. Do you mean the background image for the header?

Best, Juan.

Otra pregunta,

3. ¿Puedo mantener la caja de texto de búsqueda a lo largo de todo el sitio web (con css podría hacerla más pequeña) y no solo en la página principal?

Hola,

Gracias por escribir. Usualmente no respondemos en castellano, ya que la idea de las respuestas es que sirvan para el resto de los usuarios. Por esta vez haremos una excepción

1. Lamentablemente eso no se puede hacer desde las opciones. En cualquier caso se podría hacer customizando el tema, pero nosotros no brindamos servicios ni asistencia en cuanto a personalizaciones del tema. Solamente problemas que tengan que ver con el producto. 2. Siempre se puede editar el CSS. Nosotros recomendamos hacerlo en el archivo custom.css así te evitas problemas a la hora de aplicar actualizaciones: http://nicethemes.com/support/theme-docs/flatbase/#custom-css

Recuerda que cada página puede tener una clase en el body, con lo que si aplicas body.nombre-de-clase antes de la clase, lo aplicará solamente para esa página.

3. Lamentablemente eso no se puede hacer desde las opciones. Deberías customizar el tema. Recomendaría que vieras el archivo header.php

Saludos, Juan.

Hi Julian,

Well, the knowledgebase function has some filters, and that would be the best way to achieve that.

You can filter which categories to show, by creating a list of their IDs.

I’ve created a snippet for you to include in your functions.php file in order to get what you want:

Remember to change the list of IDs with the ones you want to display in your site.

Best, Juan.

Thanks a lot Juan, that did the trick! Thanks again and good luck with the sales, its an amazing theme

Awesome! thanks for the kind words. Have a nice day, Juan.

Hi,

Thanks for writing and for the kind words. Unfortunately I can’t see the hierarchy you proposed in the comment.

All that I can tell is: Yes, you can replace the contents you see in the demo site with any you need. The levels of hierarchy works the same way as the “posts categories”. There’s no limit in the quantity of levels.

Best, Juan.

Hi there.

The theme comes with that template included. Plus, you have a shortcode that you can use in order to display the knowledgebase independently of the template.

Best, Juan.

Hi there,

Thanks for writing. Unfortunately there’s no option for that. However you can check how it is that the videos are listed and take the functionality from there.

Best, Juan.

sorry I´ve already discover it

Thanks for everything!!

No worries have a nice day.

Juan.

Hi,

Thanks for your purchase.

Yes, it is ‘article’

Best, Juan

Hi Juan, thanks for your reply. I am having problems inserting new posts categories via xmlrpc.

I am using a line like the following

but I am getting the error:

As if tag_ID is not a correct taxonomy. What taxonomy are you using to store the category ID on the custom ‘article’ posts? Do you know the correct way to assign categories to articles via xmlrpc?

Thanks!!!

Hi,

Thanks for writing back. The taxonomy for the article categories is ‘article-category’. You can check these post types and taxonomies, in the get parameters, when you visit the add/edit pages for them in the WordPress admin.

Best, Juan.