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132 comments found.

Is it possible to restrict access by password to limit use to our in house staff?

Ideally at several levels, eg general secure it anyone, accounts details manager etc etc

juanfra

juanfra Author Team

Hi Mike,

Thank you for writing. Yes you can restrict access by password to limit use by using a plugin like this one: https://wordpress.org/plugins/restricted-site-access/

That type of functionality has to do more with plugins than the theme.

Regarding the different levels, I think the plugin I mentioned before doesn’t cover that, but there are others that might cover it. Like for example https://restrictcontentpro.com

Best, Juan.



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dulsara

dulsara Purchased

Hi,

I need to show the articles created by the user when visited to /author/<user>/ right now it only shows blog posts.

Please advise

Thanks

juanfra

juanfra Author Team

Hi,

Thank you for writing. You can alter the post types displayed on the author page by using the following code in your functions.php file:

https://gist.github.com/juanfra/3abb7438322717a5859a

You can read more about adding php code to your theme, on this article: https://nicethemes.com/article/how-to-customize-a-theme/

Best, Juan.



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can you please respond to a ticket I have submitted in support.

juanfra

juanfra Author Team

Hi,

Thanks for writing and thank you for your purchase. Would you please send us the ticket URL? We have replied all tickets, perhaps we’ve missed yours. So please send us the URL here or to support@nicethemes.com

Thank you very much, Juanfra.



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How do you disable comments entirely on any single page/post? I have already disabled everything and the boxes still keep on showing.

no worries I fixed it

Thanks for the follow-up :)

That’s great!

Have a nice day, J



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Hi, Can I import Dummy content as like in your demo site, I am new to this- so I think it will give me a kick to start editing what is already set to match my requirement.

Hi,

Thank you for writing and thank you for your purchase.

Yes, you can use the demo importer in order to import any of the packed demos. You can learn more about using the demo importer on this page: https://nicethemes.com/article/install-demo-contents/

We’ve also created an article explaining how to set up your server in case you have trouble when using the demo importer. That article can be found here: https://nicethemes.com/article/demo-install-problems/

Best, J



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Thanks for your quick response but I can’t find option “Smart” in wordpress admin menu, the only option it has- nice themes & it doesn’t anything with data importer. Regards Ankit

juanfra

juanfra Author Team

Hi,

Thanks for the follow-up and sorry for the confusion, I’ve sent you documentation for our most recent theme, Smart: https://themeforest.net/item/smart-responsive-multipurpose-wordpress-theme/17333318/

Flatbase doesn’t come with the one click demo import like Smart for now, we’re working to include it ASAP.

In the meantime, the way to import the demo contents to Flatbase is listed here: https://nicethemes.com/article/importing-demo-content/

Please let me know if I can assist you via our support platform. You can create a support ticket here: https://nicethemes.com/support/support-forum/new-topic/ (please insert your site access details so I can have access to your site and assist you with this).

Thanks again and sorry for the confusion.

Best, Juan.

Hello,

Quick question: does it have support for code syntax hightlighting? I saw one of the demo pages (http://demo.nicethemes.com/flatbase/article/purchase-history/) and the php code there is not highlighted, looks more like a quote.

If it’s a no, what do you recommend for this case?

Thanks in advance

juanfra

juanfra Author Team

Hi,

Thanks for writing. I hope you are doing well.

Actually what you see is the `code` HTML tag styled. Themeforest wouldn’t allow us to include any type of syntax highlighting functionality because they consider it plugin territory. You can try with any syntax highlighting plugin or maybe using gist from github and their plugin in order to style the pieces of code you share.

Best, Juan.



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Hi,

I have purchased flatbase theme, when i tried to open a ticket in support forum it is showing “The given purchase code has already been registered.” after entering the purchase code.

The issue i am facing now is -

when i check my website speed in Google PageSpeed Insights i found possible optimization for “Leverage browser caching for the following cacheable resources: https://ssl.google-analytics.com/ga.js (2 hours)”. I tried CAOS Plugin to optimized but it still there, can you please tell me if it is included in the theme itself, if it is included could you tell me how to overcome this.

Thanks in advance!

Hi,

Thanks for the prompt reply, actually my company purchased this theme and i have purchased code, invoice number and order number of flatbase theme. If you want i can share those with you.

Hi,

Thanks for the follow-up. Perphaps you can get the login details for the account who purchased the theme and manage things directly from that account? We provide support to accounts with valid purchases. If you want, you can send me that information to support@nicethemes.com, perhaps I can help you find out what account did the validation on NiceThemes.

Best, Juan.



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Hi,

I have sent you an email.

I sent you a private message for my query.

Thank you, we have a support system on http://nicethemes.com/support

I’ll reply your private message.

Best, Juan.



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Hi I have purchased Flatbase theme and registered in nice themes support but when i enter purchase code to verify, its showing “The given purchase code has already been registered.”

I am not able to raise ticket with my purchase code, we have stuck in one issue from yesterday. Please let us know the reason and do needful.

Hi, would you please send me the purchase code and your username on NiceThemes.com? If the code is already registered you may have done the registration already. Do you have more than one account?

Best, Juan

Hi,

sent details in mail to support@nicethemes.com

Thank you.

“Preview” link is broken. Can you fix it?

Hi,

Thanks for writing.

I just checked the link and it is working. Do you get to see something if you go to http://demo.nicethemes.com/flatbase/ ?

Best, Juan.

Hi,

Thanks for writing. And thanks for the heads up. Yes, we had a version of bbPress that wasn’t compatible with PHP7, we’ve updated bbPress and now everything should be ok.

Have a nice day, J



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I am getting the same thing.

Please try again.

Best, J



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Hi guys,

Is it possible to make some template adoptions with the “SiteOrigin Page Builder” Plugin? or is this template unsuitable for such adoptions?

Best, T

Hi T,

I hope you are doing well. Thank you for writing. There’s no special integration with SiteOrigins Page Builder Plugin on Flatbase. We have an integration with bbPress for the forums.

However, I can imagine the plugin must work fine in any of the page templates (default or full width). Are you trying to create any type of layout in particular?

Best, J



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Thank you for your quick response!

I’ll use your theme and adapt the homepage design a bit. The blog sites are fine for me :)

Best, T

Thanks Thomas!

Have a nice day, J



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