NiceThemes_

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146 comments found.

Hi there, i’m just working on Info Boxes and came across an issue- when i set it up to “zoom in” when placing the cursor on it, the picture gets bigger than the actual frame so once it zooms in the picture, you don’t see the whole picture and it doesn’t look good. Can you please help? Thanks a lot.

Hi,

Thank you for writing. I hope you are doing well.

The only way to make that work, would be editing the image in order to make it have more “blank” space around the center of the image, like we have in our main demo http://demo.nicethemes.com/flatbase/classic/

Another option could be removing the zoom in effect. Please have in mind that the zoom in effect will zoom in the image, so if there’s some important part of the image on the edges, it will happen that it will exceed the frame. That’s why it is important to choose what image/icon to use.

Please feel free to create a support ticket at http://nicethemes.com/support

That way, we’ll be able to give you a better support experience.

Best, J

Thanks! I have one more question- how can I achieve a footer to stick to the bottom at all times please in all pages?

Hi,

Thank you for the follow-up.

Unfortunately, the theme doesn’t come with such a functionality. Perhaps you can try to achive that by using a plugin like this one? https://wordpress.org/plugins/wp-sticky-footer-bar/

Best, J



Knowledge Base · Official Support · Facebook · Twitter

Dont know what kinda shit-show this is but I just purchased this product and the license key doesnt even work. The support link on the front page doesnt even go to a real website. Whats going on here.

Hi,

Thank you for writing and thank you for your purchase.

You may be trying to register the product with the purchase key you get from themeforest and not the LICENSE KEY as we explain in our documentation and in the text above the registration form. https://nicethemes.com/article/how-to-get-your-license-key/

When you mention “The support link on the front page doesnt even go to a real website.”, what do you mean by “Front Page”? Please let us know so we can check the link.

We provide support on our support center at http://nicethemes.com/support/ – Once you register and validate your purchase there, you can create a support ticket if you need any help with any issue it is not covered in our documentation.

Best, Juan.



Knowledge Base · Official Support · Facebook · Twitter

This comment is currently being reviewed.

Hi! I’m looking for the theme like this. I have one question for the theme. Can I show the search box in all pages or posts? So the user don’t have to go to the home page to search for the information. Please let me know.

Hi,

Thank you for writing. At this moment that is not available via options. You will need to add some custom code to show it on all pages/posts.

Best, J.



Knowledge Base · Official Support · Facebook · Twitter

Refer to “Thank you for writing. At this moment that is not available via options. You will need to add some custom code to show it on all pages/posts.”

I see. So can you help me with that?

I know a bit about coding. If you show me how to do it, I can surely add the code myself.

Hello,

Thanks for the follow-up. I can guide you through. We always recommend using child themes to add custom code.

Best, J



Knowledge Base · Official Support · Facebook · Twitter

Hi, I was wondering do I need to purchase multiple licences for this theme, if I attend to use it on multiple domain names within one company?

Hi,

Thank you for writing. I hope you are doing well.

Yes, one license per site in order to get support, one-click updates and more.

Best, J



Knowledge Base · Official Support · Facebook · Twitter

Hi J. thank you for prompt reply. So, if I dont need support, I can use same theme on all of them? Thank you.

Hi,

Thanks for the follow-up. You could use the files because they are licensed under GPL, but in order to get one click updates, you will need to get a license per site.

Best, J



Knowledge Base · Official Support · Facebook · Twitter

Hi,

Thank you for the clean and professional theme. I would like to add 1 more info box (4 total), but couldn’t find the setting.

Thanks, Nima

Hi Nima,

Thank you for writing and thank you for your kind words.

Unfortunately, there’s no option within the theme options panel to change this. But, you can filter the default args of the function by adding this code to your flatbase/functions.php file

https://gist.github.com/juanfra/f3ee42a42d522ac1236263a1230a210b

Best, J



Knowledge Base · Official Support · Facebook · Twitter

Great,thank you!

Hi,

I was wondering if I can have multiple knowledge base pages (to use it for different categories.

Thanks, Nima

Hi Nima,

Thank you for writing. I hope you are doing well. Please remember that we have a support center where you can create support topics. The idea is that we can bring you a better support experience over there.

With regards to your question, the knowledgebase template basically displays all the categories and its articles.

What you can do is create regular pages and use the shortcode:

[nicethemes_knowledgebase category=”ID”]

And replace the ID with the “parent” article category.

Best, Juan.



Knowledge Base · Official Support · Facebook · Twitter

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