39364 comments found.
I am setting up custom-post-type and taxonomy.But i can not make the fusion builder work.Can you tell me how to make it work?
Hey!
Currently it does not include a hook for custom post types so additional work would be needed unfortunately that goes outside of what we can provide in support, but the good news is we will be adding a hook for it in a future release.
Thanks!
also the theme option menu does not appear in add new custom post type pages.Any reason why
Do you mean the page options for each page? They should show on any custom post type.
However, please post this on our forum as that is where our developers work and we handle support. They can answer that for you.
Thanks
hi guys. I do love Avada. really good job. however I have small problem. can you help me? how to display top navigation menu like demo with mobile? I want display only button aside logo image.
Thanks:)
Hey!
Please signup and post on our support forum and we can take a look and help you out.
Thanks!
Hi,
Why when in the Social Media Section of Avada, the RSS/Feed option creates a menu with a wrong URL ? For example
Example 1 If I have something like this: http://mydomain.com the RSS/Feed should point to: http://mydomain.com/feed/ right ? Example 2 And if I have something like this: http://mydomain.com/blog/ the RSS/Feed should point to: http://mydomain.com/blog/feed/ right ? The problem is that right now the second example is not working as I think it should. When I click the Example 2 is pointing to: http://mydomain.com/blog/mydomain.com/feed/I’m I doing something wrong ? Can you suggest me something ? Thanks
Hey!
Hmmm have you modified anything or are you using any 3rd party plugins that are affecting this? Check those 2 ares first.
If the issue persists, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hello,
I had a problem! And now they help me. I have to say, they made a great theme and offer great support!
And have to say sorry, that I was angry first, but now! I am a happy customer!
Buy it, folks!
Hey 
No problem, we understand.
Thanks for the reply.
Hi, I have done a fresh install of version 3.6.2 and I keep getting an error message when importing demo content to say it didn’t upload correctly. I have all the settings as per your recommendations in support and running latest WordPress. Version 3.6.1 installed with no issues and same PHP5.ini file (increased. What i don’t understand is everything seems to working OK (129 pages, pictures and sliders). Anything I should be concerned about? Regards
Hmmm no if the content is there then it should be fine. Also the content is for a quick setup so nothing that would be an issue for import will cause concern. The only thing you may see is a missing image or something if it did not import, but from the sounds of it it did.
Thanks!
Hi,
I updated my Avada theme to 3.6.2 and also Woocommerce 2.2.6
But I can no longer see the products on my category page. Please help! Its URGENT! 
I am trying to use an older version of woocommerce and its still not working 
My shop based categories are not getting linked
Hey!
We are not able to reproduce this on our end, all is working. If you updated from an older version of Woo, you would of needed to run the updater script (it would of shown you a prompt in the admin area).
To assist, we need you to post on our forum so we can see this first hand. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi. This theme is great. I just wonder if I can combine one page parallax for the main page, with several columns in dropdown menus, with the separate pages.
I mean.. basically, I am thinking of making 1)main page to be one page parallax, so if I click some menu, it scrolls down automatically. 2)And if I hover over the other menu, the dropdown menu appears with many columns. And then, 3)when I click another menu, it goes to another page, not stick to the main page.
Is that possible? I assume it would be possible, but just make sure before purchasing..
Thank you!
Hey!
Yes you can do that, the one page or any page can have a menu such as that. You should still make the parent level menu items the one page links, but the dropdowns can link to any other page.
Not a problem 
Thanks!
So it shouldn’t be like the regular menu style? I mean, for example, if I have click the “ABOUT” button on the menu, it should goes to the about section in the middle of the main page. and if I hover over the “ABOUT” menu, dropdown menu appears, and that submenu is linked to the other page. Ah… I wish I could explain better,. So sorry I am not good at explaining.. I don’t really understand “the parent level menu”. All the menu including the index page (one page parallax) need to be same, stays there….
Thank you so much for helping..
Hey!
The menu style will not change, any one page site can still have the regular dropdowns with other links to other pages 
Assuming I understand you correctly, yes it can be done.
oh.. so the “one page parallax” does not have separate menu, but has same menu bar with other pages. right? thanks!
Yes any page or post can have a separate menu, the one page has to have a separate menu to link to sections on the same page. But that does not mean you cannot add dropdowns to it, you can still create a regular menu for the one page.
Hi I am interested in this theme. I am building a website for a pool company where a customer can create an account and log in to make payments on his account. Is this something this theme can offer?
Thanks, CMiller
Hey 
Hmmm that is not an out of the box feature, you will need some kind of payment portal. There should be many plugins that offer this type of feature, I would suggest searching on google or wp plugin directory to find one that suits your needs.
Thanks!
Hi, Getting increasingly frustrated with Fonts – Im changing the standard fonts but nothings updating on the site – everything stays as it was
Thanks Martin
Hey!
Check to see if you have google fonts selected, if you do it overrides the standard fonts. Look at the descriptions of each section.
If that is not the case, then it could be browser or server or plugin cache so check those if you have them.
Also, with standard fonts, each browser may render it a bit differently.
If the issue persists, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi guys,
I know this sounds funny but here goes. I’m thinking of getting this awesome theme (good job).
Here are three questions: 1. How well is this theme coded in terms of SEO? 2. Do you have any money back guarantee? (no offence) 3. On the homepage with moderate setup (general setup), how heavy is that page in terms of size?
Again, apologize for the odd questions but I just want to know what I’m up to before getting into this!
Thanks.
Hey!
1. We feel it is well
SEO is also dependent on your content as well, and a plugin like Yoast is recommended to use.
2. No sorry we or any theme here cannot offer that as Themeforest handles that and they do not offer it.
3. This is hard to answer because it depends on your content also. But speed or performace should not be an issue.
Thanks!
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to serving you!
ThemeFusion Team
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to serving you!
ThemeFusion Team
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our forum and other detailed support resources.
……………………………………………………………………….……………………
Click Here To Get Free Support
…………………………………………………………………….………………………
Thank you, we look forward to serving you!
ThemeFusion Team
Hi, One WordPress installation is okay for Turkish, English, Russian and Arabic languages with WPML or one WordPress installation for Turkish, English, Russian (LTR) languages and, one WordPress installation for Arabic (RTL) language?
Hmmm not sure since that involves an RTL language, but I think it may be possible with one install. I would contact WPML support on this one, they are experts in dealing with their plugin.
Thanks!
Okay, thanks… Well, do inform me when?
Yeah I would ask WPML support for sure, they have a forum setup, also try searching there as the query may of already been asked.
Hi, I couldn’t find any useful information on WPML’s forum. can you contact WPML support? Well, does Avada support LTR and RTL combination on one WordPress installation?
Actually you should post a new thread on the WPML support forum, that way you can ask them directly 
Click link below and sign in with your account and then post a new question: http://wpml.org/forums/forum/english-support/
I’m not sure if this can be done since RTL and LTR require a different WP installation. But I imagine WPML has a solution for this for sure. They will know.
Thanks!
Hi! Thank you very much for your help in the past! Small issue I’m having now though is that the logo isn’t showing up on mobile devices. Is there a setting that I need to activate somehow? Thanks!
Haha, nevermind. Got it – sorry!
Awesome, thanks!
Mmk, spoke too soon. I’m running into a couple issues with how the site appears on mobile devices. On iOS 8 phones, the logo doesn’t load, along with the slider images and the menu. On iOS 7, everything loads except the logo will load and then disappear after 5 seconds. On an iPhone 4s (with iOS 7) it doesn’t load responsively (Although this may be because of the phone itself). Can you provide any insight into why this might be happening? I’m sure that this is on my side and not a problem within the theme, but man I’m lost!
Hmmm it could be due to your retina settings for the logo. Read info about how to do it here: http://theme-fusion.com/support/documentation/avada-documentation/#page-item-147650 and here: http://theme-fusion.com/knowledgebase/how-to-fix-missing-logo-on-desktop-mobile-devices/
Slider images and the menu is something entrely different though, that does not sound theme related. Maybe a 3rd party plugin conflcit?
We can take a look at it on our forum, please signup and post a new topic there. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
bardzo dobre, powodzenia
Thank you very much 
Hi i wish to buy this theme for a modeling agency, do u have front end registration and submission facility under portfolio category in this theme
Hey!
Hmmm no we do not have that type of feature, however you could use a membership type plugin for that. Most themes will be the same also unless this is a specific feature thy have, most rely on a plugin. I’d google “membership plugins” to see what is out there and what can fit your needs.
Thanks!
Hi, is possible add an arrow to the revolution slider fullscreen to scroll down the page? how can I increase the width of the lightbox when I see a video from the portfolio page?
thanks
Hey!
For an arrow that will scroll down the page, this may not work but you can try to use the one page text link with an image in a rev slider layer. But if that does not work, it would take some custom dev to achieve.
[one_page_text_link link="#anchor link here" class="" id=""]your image source here [/one_page_text_link]
The lightbox will auto adjust for each video or image, to go outside of what you see will take custom edits as well. We use prettyPhoto lightbox at this time.
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi again, another question… Which Wordpress language must I install (for example en, fr, de etc) with WPML ( I will use en, ar, ru and tr with WPML )?
The language you can mark in your config file should be your default language, whichever one you wish that to be.
Also check out our docs here on WPML http://theme-fusion.com/avada-doc/translations/using-wpml-avada/
If you have further questions or need assistance with that, please signup at our support center and post a new topic in our forum. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the thread. Our support team will check it out and let you know.
Click Here To Create A Forum Account & Get Free Support
Thank you, we look forward to serving you!
Hi, Great theme… Thank you… I have a question. I couldn’t see on demo site that, is it possible any page link via any image with image hover effect? Like this page:
http://www.goldenworks.eu/demos/re1_wordpress/portfolio-4-columns/Hey!
The featured images for blog and portfolio posts are the only ones that will have that image rollover effect at this time. Although, we are debating adding the effect to regular images used via the image frame shortcode, but cannot say exactly when that would be.
Thanks!