1114 comments found.
Hi there,
We’re trying to add another Fontello icon to the theme, but we don’t know how to without overwriting the existing icons. How can we add just 1 more icon (“Houzz”)?
Thank you!
Hello,
Please follow this tutorial http://support-rt.com/forums/topic/tutorial-adding-custom-font-icons/
hi, is it possible to turn off the fade in of the products when using woocommerce?
cheers
Hi,
You can disable the “Animated Content Blocks” option inside the General Options.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hello,
I’d like to use the website boxed with the centered logo above the menu, so my question is.. Would it be difficult to set a small slider like a banner between the logo and menu? Like it would remain there as part of the header.. Would that be possible in this theme?
Thank you!
Hello,
Yes, it is possible. You can place any shortcode into one of the widget areas that available for the header. There are options to control the header layout.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
If i understood right I don’t need to write codes, just shortcodes to put this banned in the header, right?
What would be the shortcode for a small slider?
And in case I need to code to put this little banner (which would stay in all the pages), would you help me with the codes?
Thank you!
Hello,
Yes it is correct! You all need to use an shortcode (slider) that comes with the theme and use it within a text widget that placed into the “second top widget area”
How can I change blog-post title font size? There is no such option in typography section. Tried to fix this in CSS but failed. After changing font value nothing changes in front-end.
I mean, single post title. According to your change log single post titles was replaced with H1’s, however, after changing H1 font size in typography options section the title size remains unchanged.
Hope for your quick reply. Regards, Simon
Found that it is possible to fix size in CSS here
/* blog items within columns / .small_box .blog_list h2,.blog_list h1 { / blog titles */ font-size:130%;
Can you please confirm that everyting will work good, if I change default font size 130% for 200% ?
Hi,
Yes, it is the correct css code to customize only the single post title font size.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Thanks!
Actually this is better;
.single-post .blog_list h1 {
font-size: 40px;
}
change the 40px as you wish.
My web site on http://enerkoltd.com Your demo is http://rtthemes.com/demo/?theme=rttheme18
But my “Default Home Template” widget dont resemble your demo url.
Please help me immediately.
Hello,
You can download the other sample templates from our support forum http://support-rt.com/forums/topic/tutorial-demo-website-templates-sample-contents/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Dear, After migration on another domain I have problem with multi-file uploader, he dont work, I can add pictures only in media and one one per one picture. Also on website lot of pictures are not aviable and when I check picture path, its correct. Thank you
Hello,
There must be something wrong with your installation because the file uploader is WordPress’s native function. Please check your installation or re-install.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi stmcan,
before i decide to buy you WP-Theme one question around “onepager” support:
Is it possible to build an simple page or onepager with your theme based on RowIDs as anchors for the navigation? Or what is your technic to buildup a one pager side?
Thanks very much for your comment / explanation. Best regards
Hello,
There is no one-page navigation support comes with the current version. Maybe, in the future.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
hi
before i purchase this theme, i would like to know two things:
1. Is it possible in Product Catalog to tag a Product as Featured Product, so we can add it in the Homepage Carousel.
2. Is it possible in Product Catalog to have a new Top Menu called “New Arrivals” and on clicking this page, the sidebar has Dates and when you click an date, it shows the Product from those date? (I do understand this requires custom programming, but is it achievable)
Do let me know Thanks
Hi,
1) You can create a product carousel by selecting categories or products manually and use it anywhere you want.
2) You can create a category for it or create a page and use shortcodes with custom order.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Hi, I absolutely looove your theme. It is the best wordpress-theme I ever saw and it’s such a pleasure to work with it. Thank you!
I would like to change the responsive-style of the TM-symbol, though. It is golden and doesn’t match with the rest of my styling. How do I do that?
Thank you for your support!
Just another question that I forgot:
What do I have to do to make the subtitle of the wordpress title visible? At the moment one can only see the title in the header area.
And another one 
I would like to add a phone-field to the contact-form. I took a look at the shortcodes.php but I am still pretty clueless. Any advice here?
Thank you again.
Sorry, just found another one …
I would like to change the language of the success-message after having sent a message with the contact form. Don’t know where to look …
Sorry!
Hello,
First of all, thank you so much!
1) Can you please give me a bit more details about the TM-symbol
2) You can put any text you want into the header by using the “First Top Widget Area” and “Second Top Widget Area” via Appearance -> Widgets. You can find more options related with that part in the Header Options.
3) You can tranlslate the po file http://support-rt.com/forums/topic/translating-themes-by-using-po-files/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi!
I’m working a site at the following URL, http://db1.c1e.myftpupload.com/, everything is coming along great!
There is one issue, there seems to be a link to http://db1.c1e.myftpupload.com/#search on the main navigation. I’ve looked at the back-end and can’t seem to find the issue.
Can you please help me out?
Thank you so much in advance!
Hello,
I think there is a plugin installed related with search or something similar that breaks your navigation. Please try to disable the plugin and check your navigation to see if it is correctly visible in the admin screen.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi, does this theme support buddy press plugin.
thanks
Hello, No it doesn’t support the plugin.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Awesome theme. One of the best in Themeforest.
Just one question. Could I be able to disable the right click feature to avoid the “save image” menu? Could this be easy to do within the theme? Could I install a plug in?
Thanks.
Moco.
Hello Moco,
There is no embedded function for that but i found some plugins that might help you for it https://wordpress.org/plugins/tags/disable-right-click
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
No wonder you have an awsome rating. Not just a great theme but a great author and a great service. I will be buying this tomorrow.
Best, Moco.
Thanks Moco, I hope you like it.
Hi, I just installed the theme and most of it works fine. But when to change template on a page “nothing happens” I choose “deafult Home Template” for example my homepage and click on “update”, after loading it says again, “Select a Template”.
What could this be due to? I have had a different theme installed on the website earlier if it can cause this.
Hello,
Which version do you have, is it 1.5? If not please try to install 1.5. If you have 1.5 already please provide us more details as much as you can by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hello, I like this theme and want to buy it. Its neat and fast.
I’m using google ad sense, and need to place two banners in all the page.
1. Need to place a 728×90 (Leaderboard) banner in header. Right side of the logo and above the NAV. Will it fit in there fully in this demo style? – http://rttheme18.demo-rt.com/
2. Need to place a 300×250 (MPU) in the right sidebar. So its displayed in full size (100%) in all locations. ( Like, Category Collection page, search result page, Blog etc.)
These places look bit small for me for these standard ad sizes. Pls let me know if its possible.
Kind Regards,
Hello,
It is possible to put google adsense but, you’ll have 687px width maximum for the header (next to the logo) and 218px max for the sidebars.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Hello! How do you insert the main menu to the right of the logo?
Hello,
Please use the account that you purchased the theme to get support. Thanks.
Hallo!
I have a problem with icons, I cant see them. I was building my web in a subdirectory folder with a subdomain, when I finished the web I wanted to link it to my domain. I copied index.php and .htacces in my main directory and edited them. I can see the whole website except the icons. I can see them in mobile and tablet only! What can I do to see them?
http://molinodesantillan.es/Thank you so much!
Hello,
It seems like the fontello.css corrupted somehow. Please try to re-upload the orginal /css/ folder without changing anything.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hello! Ive re-uploaded the orginal /css/ folder without changing anything, as you said me. After do that I can see icons in Safari, but I cant see them in Internet Explorer, Firefox and Google Chrome.
How could I resolve that problem? I also opened a support request on your support forum.
Thank you so much
Hi,
We replied your question on the forum already. Please check http://support-rt.com/forums/topic/fontello-icons/ Thanks
Hi. Nice Theme. Can I put banner next to the logo
Hi,
You can put anything you want next to the logo. Go to Widgets and place a widget into the “Second Top Widget Area” You can use shortcodes with a text widget.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Tolga merhaba!
Supporta da yazd?m ama orada temay? ki?iselle?tirme boyutuna girdi?i için devam? için yard?mc? olamayaca??n? söyledi neo arkada?. Meselem ?udur ki; tek ürün sayfas?nda ürün foto?raf?n?n büyük ç?kmas? için baz? kodlar? supporttaki arkada?lar?n yard?m?yla de?i?tirdik.Foto büyük geliyor tamam ama çözünürlü?ü dü?üyor. Yani foto?raf? büyük de yüklesem bir ?ekilde önce küçültüp sonra yeniden büyük gösteriyor.Muhtemelen önceki ebata göre ?ekillendiriyor.Lakin benim hem büyük hem de net bir ?ekilde göstermem laz?m ürünü.
mevcut durum: http://prntscr.com/4u8dcq orijinal resmin görüntüsü: http://prntscr.com/4u8d02
ürün foto?raf?n? hem büyük, hem de daha net nas?l gösterebiliriz?
Merhaba,
Bu http://pastie.org/9635608 fonksiyonu, functions.php ye yapistirin. Urun resimleri daha buyuk olacaktir. Child theme http://support-rt.com/forums/topic/tutorial-how-to-create-a-child-theme-2/ kullanmanizi tavsiye ederim. Diger sorulariniz icin lutfen forumu kullanin. Tesekkur ederim.
Hi. I use portfolio page with a content area on top of the page. When i use pagination on portfolio (go to the second or third portfolio pages), content area is still there. I want to remove that content area on the other than first page portfolio pagination. Of course, i used Template Builder for that design. Thank you and best regards.
Hello Emre,
Unfortunately there is no option for that. The content area will be visible for all the pages.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi, How do i remove comments in the Product page?
Hi,
You need to disable comments for each product http://cl.ly/image/2k182c2F3b1f/Image%202014-10-10%20at%2012.11.07%20AM.png
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
