283 comments found.
Hello! Very nice design.
No tools panel on the right side causes
Hi, Thanks for purchasing EXCEPTION, the tools panel is only for demo and not included in the package, this is a demo purpose only 
Regards
My client wants that particular side panel. Can you give me CSS code for that?
please contact me via the support form
Hello! Congratulations for the work! I loved the template.
But I need your help, how to redirect the contact form to the success page? Thanks!
Hi,
Thanks for purchasing EXCEPTION and thanks a lot for your words
About the redirect on success this is ajax based contact form and not prefered to redirect to another page cause it is ajax but if you want, you can go to contact.js and in the last of the file find—> function(data) replace all it’s contents with:
window.location.href = “http://www.google.com”;
and change google.com with your new url.
Please feed me back if you faced any problems.
Regards…
Awesome job, love this theme.
There is one thing I wanted to see if its possible to edit. The homepage slider arrows, can those be changed?
Thanks again! i2i
Hi,
Thanks a lot for purchasing EXCEPTION and thanks for your kind words,
please go to style.css, search for :
Custom slider options
and you will find all custom classes you can edit what you need
Regards
Sorry to keep bothering. Is there anyway to have the flex slider resize better? Here is a link to my example: http://test.thecodecanvas.com/NF2/html/light/wide/index.html See how the picture shows up differently than it should? It only includes part of the picture instead of resizing it.
Hi,
To avoid this problem please upload images with a suitable dimensions and aspect ratio.
The dimensions can be : 1140 × 520px.
Regards…
Are their specific dimensions that I may use? For example, the company logo I have to work with is 4499×427 px. If I scale down the logo to 1140×615, the image scales incorrectly. If i adjust it to 1140×520, the logo becomes distorted.
The slider scales fine and the image does not overflow, however, what’s happening is only the left side of the image is showing. Rather than scaling the image, it simply only shows a bit and hides the overflow.
It is so simple just upload images with suitable dimensions and will work fine, there is no specific dimensions for every image in the template, you who deside what suits you.
Regards
Hi there
when will the opencart and/or wordpress version come out. I really would like to use this for an ecommerce client
cheers
Hello, thanks a lot for interesting in EXCEPTION, I’m currently working hard to release the Wordpress version with woocommerce full support ,
Regards
Where can I change the footer colors?
Hi, Which colors do you mean ?
Managed to find it. It’s in the main css file. Another question though. Where can I find the classes to change a lot of the backgrounds, such as the breadcrumbs banner on the about-us.html page?
the breadcrumbs banner is an background image named: page-title.jpg and this image is inside page-titles folder in the images folder,
Also if you used chrome developer tools and inspected each background you will find it’s path and change it easily.
Can I play a video from my server or it has to be from YouTube?
replied by email 
Regards…
Hi
Small sugestion. In shop pages when you click on grid->list, the items that weren;d animated wont appear anymore.
The quick solution i found was to add “animated” automaticaly to all shop-itms when you change the display type.
$('.list-btn').click(function() {
$('.grid-list').addClass('list');
$('.grid-btn').removeClass('selected');
$(this).addClass('selected');
$(".shop-item").addClass("animated");
return false;
});
$('.grid-btn').click(function() {
$('.grid-list').removeClass('list');
$('.list-btn').removeClass('selected');
$(this).addClass('selected');
$(".shop-item").addClass("animated");
return false;
});
Great, thanks a lot for your interest and help, will take it in consideration in next release. And thanks for purchasing out item
Hello, Firefox updated this morning and since then various areas of the site have black marks and signs where they are not supposed to be and some borders of boxes are screwed up.I have this even on your online demo site.How can this be fixed?
Hi,
I have updated to Firefox 33.1 and all site working fine without any problems, could you please double check again and if the problem still exists please contact us via the support form in our profile to check that with you.
Best Regards.
Hi What exactly did you update? Dont wanna start from scratch. Thank you
Hi, Could you please provide me with a link for your demo to test and give you the solution ? please let this be on the support form in our profile page, Regards
Tested it at home and everything is ok.Must be a problem with my browser at work. Sorry for the confusion.
Never mind mate , please feel free to contact us if you have any problems.
Best Regards.
hello there,
I noticed a lot has changed in this new version, the file folders and names and so many other changes have been made which is making it very hard for me to update my already completed site and i will sincerely not like to start afresh. Please kindly update on the major changes available in this new version so i can change it from my end. Thank you
Hello, Thanks for Purchasing EXCEPTION, could you please contact us via our support form in our profile to check the conflict
Regards
Would it be possible to combine Header 3 with Sticky Navigation? We really like Header 3 but would like the navigation to be sticky.
Does the menu support 4 levels? We require that with our menu structure.
Also, you should create checkout pages to go with this.
Hi,
Thanks for interesting in EXCEPTION, there is already a sticky navigation
supported and you can easily add it to the main navigation by only one attribute
(” Explained in the documentation file “).
About the menu Yes it supports more than 3 levels shown in the
demo you can add levels as you want.
About the checkout pages: they are already included, if you click on checkout
buttons in the shop pages or you can find it under the shop menu item in the
main navigation.
Best Regards
One questions, if I would want to use the e-commerce part of the website, what solution would you recommend to use.
Thank you,
Hello,
Thanks for purchasing EXCEPTION, I think there are many options for using the E-Commerce module
in out HTML Template.
You can set up any CMS that supports E-commerce, I recommend WordPress or OpenCart for example and try to apply this HTML code on it.
Or You can wait till we finish the WordPress Version that will Fully supports the Woocommerce and will serve all your needs, Also we are Planning to Apply EXCEPTION HTML on OpenCart and will be released very soon.
Where do you go to change the logo?
Hi, Thanks for purchasing EXCEPTION, you will find the logos in css folder -> skins -> images you will find a set of logos, the main logo is logo-2.png replace it and you are done
Awesome, thank you. One more question for you: On home-flexSlider.html I want to stop the spin animation of the fa icons in the services box. How do I prevent them from spinning on hover?
EDIT Found it in the style.css file. Documentation is excellent, just a huge file to peruse over.
So, great you found it, please don’t hesitate to contact me if you face any problems, thanks a lot for your kind words
Our Dear Valued Buyers
Thanks a lot for purchasing our EXCEPTION HTML template.
Kindly be informed that the template is like all other HTML templates on ThemeForest,
It has a lot of features but still HTML template ready for
implementation Not all features included are Functional,
The Blog, Search, footer NewsLetters are not functional cause they are ready for
development not already developed.
thanks al ot for understanding and purchasing EXCEPTION.
Best Regards,
IT-RAYS
Hi there,
The footer section where the user type the email and send it for furure newsletters it is not working. I did change the contact.php line 9. Any ideas?
Tnx…
Hello,
Thanks for purchasing EXCEPTION HTML template,
this is newsletters styling and not functional, cause this is HTML package and needs newsletters system integration to be functional.
Best Regards
On the help you say: ”- Contact Us Form
To configure your email just go to php folder and open contact.php, then search for email@your-domain.com in line 9 and change it with your email address.”
This is not working in my case.
Tnx…
Hi again,
This configuration is for the contact us page you can change the email in the contact.php file to your email then, go to contact us page , test it and it will send an email message to your email.
Please don’t hesitate to contact me via support form if you face any troubles.
Best Regards
How do you use the blog please?
Hello,
The blog is not functional it is just static html pages.
to use them you need to add the pages manually and change the links accordingly, or you can wait till the WordPress version be launched
Great work… can you please tell me if tis posible to add 2 (two) twitter post instead of 1 (one)...
Hi,
Thanks for purchasing EXCEPTION.
you can take a copy from the div: <div id=”twitter-feed”
class=”tweet”></div> and change the other one’s ID to whatever you want Ex:
“other-one” , then go to twitterfeed.js and replace all the
”#twitter-feed” with ”#twitter-feed,#other-one” in the file.
this will work fine
Regards
waiting to hear from you if i understand your issue or you mean to fade two tweets by two.
Dear author, yes I just need two tweets by two… Please let me know….
Ok, please contact me on the support link to send you the required files.
Regards.
Hi
Please fix problem in RTL mode Main menu do not work correctly in mobile view
I am waiting Thanks
Hi,
Thanks for purchasing EXCEPTION, the issue will be fixed very soon.
Your patience is highly appreciated
Hi please inform me when u fix it Thanks
Hello, Sure i’ll, the new update with Extra Features will be published very soon, thanks a lot for your patience.
Hi, When customer submit the via contact page its takes them to next page with Thank you message , but i want something like ajax, which will give the error or successful message in same page. and if i browse in safari , if i click the submit with empty , it takes me another page with error message. Could you please let me know about this
Hi, could you please download the latest update from the package, cause all issues happened with you not existing , there is an AJAX working contact form without redirecting to any other page
Hi, I am trying to adjust the size of the logo… could you help please?
Hi,
Thanks for purchasing EXCEPTION, could you please contact us via the support forum in our profile page ?
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