1685 comments found.
I had purchased your theme, which I really love. It would be nice if after the installation it is like the demo. I dont see options to select different home page layout . no image evethough dummy data had imported. can you please help.
http://aesthetichouston.com/site1/Hi.,
Home page layouts:
1) Go to Dashboard / Appearance / menus and select main menu.
2) search different home page layouts and click “add to menu” and set menu.
3) Refer : https://www.dropbox.com/s/lv8nimaxi5r5rgw/menu1.png?dl=0
Images:
Those images will appear in the Theme Demo, but not in the Theme package. Because of some license issue, we have not included those images. Kindly, import your own images.
Regards., DesignThemes Support.
You don’t know how good you guys are. Not even once you have disappointed me. Every question answered, checked, tested and fixed.
Well done! ?
Many thanks. Well-deserved 5 star
Hi!.,
Thanks a lot for such great loving appreciation!!
These kinds of good appreciations really help and motivate us to perform well and deliver better service to customers.
Regards., DesignThemes Support.
Haven’t got a reply from you for the issues I raised two days ago:
Hi. I need your help for following issues:
1) How can I reduce/change the height of text boxes in Appointment Form in SoulMedic theme?
2) The following code lines in Appointments page:
Appointment Form [contact-form-7 id=”544” title=”Appointment Form”]
result in an appointment form under the title “Appointment Form”. How can I reduce the space between the title (with tags) and the appointment form?
Many thanks!
Hi!.,
1) Just add this css code in Dashboard -> Soulmedic -> Integration -> Custom Css to increase the height of the text box in appointment page. Modify the height as per you needs.
input[type="text"] { height: 50px; } input[type="date"] { height: 50px; } input[type="email"] { height: 50px; } input[type="tel"] { height: 50px; }
2) You mean to decrease the space between the title and textbox? If yes then just add this css code in Dashboard -> Soulmedic -> Integration -> Custom Css. Modify the height as per you needs.
.column.dt-sc-one-half p { line-height: 5px; }
Regards., DesignThemes Support.
The code worked for text boxes. Thank you! But it doesn’t work for dropdown boxes. Can you give me the code for dropdownboxes to change height? Many thanks!
Hi!.,
Please try this css code.
select { height: 50px !important; }
Regards., DesignThemes Support.
It worked. Thank you very much!
Hi.,
Thank You.
Let us know, if you find any issues in future.
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever thanks in advance
Regards., DesignThemes Support.
Hi: I bought the theme yesterday, how can I get the layerslider that shows in the demo, also how can I get the complete list of fontawesome. Thanks in advance
Hi!.,
1) In our demo we have used revolution slider not layer slider. We have attached our demo slider zip.Import it. https://www.dropbox.com/s/2udj9d14pat3xya/demo.zip?dl=02) font awesome icons list – http://fortawesome.github.io/Font-Awesome/icons/
Regards., DesignThemes Support.
Bonjour, Comment puis-je remplacer le mot “maison” par “accueil” dans le fil d’Ariane ? Merci AL
Hi!.,
Go to theme-directory / framework / register_public.php
and refer
https://www.dropbox.com/s/3jut1pcpjukudtd/breadcrumb-text.png?dl=0Regards., DesignThemes Support.
Hi. I need your help for following issues: 1) How can I reduce/change the height of text boxes in Appointment Form in SoulMedic theme?
2) The following code lines in Appointments page:Appointment Form
[contact-form-7 id=”544” title=”Appointment Form”] result in an appointment form under the title “Appointment Form”. How can I reduce the space between the title (withtags) and the appointment form?
Many thanks!
Hi. I need your help for following issues:
1) How can I reduce/change the height of text boxes in Appointment Form in SoulMedic theme?
2) The following code lines in Appointments page:
Appointment Form [contact-form-7 id=”544” title=”Appointment Form”]
result in an appointment form under the title “Appointment Form”. How can I reduce the space between the title (with tags) and the appointment form?
Many thanks!
Hi!.,
1) Just add this css code in Dashboard -> Soulmedic -> Integration -> Custom Css to increase the height of the text box in appointment page. Modify the height as per you needs.
input[type="text"] { height: 50px; } input[type="date"] { height: 50px; } input[type="email"] { height: 50px; } input[type="tel"] { height: 50px; }
2) You mean to decrease the space between the title and textbox? If yes then just add this css code in Dashboard -> Soulmedic -> Integration -> Custom Css. Modify the height as per you needs.
.column.dt-sc-one-half p { line-height: 5px; }
Regards., DesignThemes Support.
Hi!.,
We cannot see anything in the screenshot. The link is blank. Also please confirm your purchase code.
Regards., DesignThemes Support.
Please could you tell me how to remove the quotation marks (” “) from the beginning and end of a testimonial? Thanks!
Hi!.,
Open the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php and find the function dt_sc_testimonial and remove the double quotes as shown in the screenshot.
https://www.dropbox.com/s/y742ugnnlbjgy1z/remove_quotes.png?dl=0Regards., DesignThemes Support.
Thanks! 
Hi.,
Thank You.
Let us know, if you find any issues in future.
Note: If you like our theme and happy with our support, please feel free to give us your best rating (5/5 stars) which would be much appreciated and helpful for us to proceed support you all forever thanks in advance
Regards., DesignThemes Support.
Good afternoon… I just purchased your theme and have the most current version however the Admin Panel will not SAVE or change my theme to be BOXED. I’ve read through all of the comments and have tried and still nothing. Do you have an email or support site where i can get some help? thank you, kristy
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi,
I intend to use your theme in a multilanguage setup and I read above a few comments that we cannot have sliders for different languages.
One of the slider that you use in your theme is the Slider Revolution which in its features contains the ability to show captions in different languages.
The version of the Slider Revolution that you have in your theme has this ability or not?
Thanks Panos
Hi.,
Thanks for making contact.
You have show the sliders in multi language, but you cannot show 2 different sliders for the 2 home pages.
Regards., DesignThemes Support.
Hi, I tried to change my permalink, but when I do I get an 404 error. Could you help to fix it?
Hi.,
Kindly, contact your hosting provider and check if mod_rewrite is enabled in your server.
Regards., DesignThemes Support.
Hi, thank you for your theme! i’ve a problem with the revolution slider: my site was created in two different languages and, naturally, it shows two different homepages. I need to show in the first homepage one slide and in the second another one because i wrote something in the slides with different languages. I made two different slides and I tried to switch it in the frontend of the homepage but it seems that it isn’t support by your theme, is it correct or not? I used the WPML plugin to make different languages. Can you help me please?
Hi!.,
You cannot have separate sliders for each home page. Because the default language home page meta values only be copied to the secondary language home page. Since sliders are also meta values you cannot change sliders for different languages.
Regards., DesignThemes Support.
Hi,
Please check sunrisehospitals.in. We have every thing running good until yesterday, as I check the website today the menu is scrambled and all the body fonts gets bold.
There was no update no change happen in the website and now its all scrambled can you check out the website about the issue.
Hi!.,
We cannot see any issues in your menus. Also you have used the “h” tags in your home page which makes the font in such section to be bold.
Regards., DesignThemes Support.
Hi, settings for these pages are identical but not the result. The one with right visualization is the first one…
http://www.studiodentisticocentrolario.it/news/iniziative-eventi/ http://www.studiodentisticocentrolario.it/news/If I try to add a new page with blog template I cannot choose 1/2 column post layout. Rights side bar seems to not work.
I recently update the theme and wordpress (last version for both).
How can I return to the right funcionality?
Thank in advance.
Hi!.,
Thanks for making contact.
1) Please be more specific about the issue in this page http://www.studiodentisticocentrolario.it/news/iniziative-eventi/
2) http://www.studiodentisticocentrolario.it/news/ – Regarding this page issue, please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
1) No issue. news page must be as this page. It was just an example. 2) Sent credentials to check the issue.
3) there is still a problem when moving with the mouse from menù to submeù voices: a little white line makes submenu go away if you move the mouse slowly. (already ask you this issue). See this images:
https://db.tt/ccwMardhThanks.
THX
Hi.,
We have fixed the both issues. Kindly, check it now!
Regards., DesignThemes Support.
OK, THX. What happened to new page layout? Do I have to change PWD that I gave you or are safe?
Hi!.,
Which page do you mean? and what is the issue in it? The password are always safe with us. If you wish you can change.
Regards., DesignThemes Support.
I would like to know why before your work the page layout did not work for future modification.
Now everything is ok.
THX again
Hi!.,
You have selected the blog page as news page from Settings -> Readings. So the metabox selections did not work. Now we have removed that.
Regards., DesignThemes Support.
OK. For the issue 3 the problem is not resolved: If you resize the window not at every dimension white line is gone. In some size there is a big white line: menù unusable!
Try a small window near smartphone layout for example (the one in which menù change shape…
See:
https://db.tt/ieSvv6m3PLS fixe this problem: It is very important!
THX
Hi!.,
We have fixed the issue. Kindly, check it out now!
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Now there is a little white line in most of windows’ dimension (like 2 days ago before you modify something). (See yesterday’s picture). Only if I go to full screen there is no more the white line. I wuold like to have a menù like that in every dimension otherwise user still have to move mouse very quickly in order to let menù shown. If you can make menù more usable it will be great for every users.
Hi.,
We have fixed the issue. Kindly, check it now.
Regards., DesignThemes Support.
I’m sorry for that, but there is still the white line. It is very frustrating when navigate through my site and your beautifull theme.
After your last work nothing change.
Hi!.,
We have fixed the issue in chrome and checked in 3 browsers and in responsive mode and it is fine now. Please check now.
Regards., DesignThemes Support.
It seems now everything is OK.
Thank you!
Hi!.,
Thanks .
Let us know if you find any other difficulties.
Regards., DesignThemes Support.
Hi again, sow a new update. What about this issue? Can I safly update? Do I have to delete design core plugin? Can I upgrade to wordpress 4.0.1?
Thanks
Hi.,
Thank you for contacting us.
Updated version changlog as follows,- Now Retina Ready
- Documentation updated
- Contact Form 7 validation issues fixed
- Dummy Revolution Slider included
Follow the below steps to update the theme.
1) Download the theme from themeforest page.
2) If you have made any custom changes in the code, please take a backup of it.
3) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
4) go to wp-content/plugins/ through FTP
5) Remove the folder designthemes-core-features/ from wp-content/plugins/
6) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. Thats it. Now you are updated to the latest version.
Regards., DesignThemes Support.
Hi, update to your last version and the white line reappear! PLS Redo your last modifications ASAP! I ask you before upgrade… Maybe you can tell me how to do it for future upgrade or better introduce it in your future upgrade.
Hi.,
We have fixed the issue. We checked it in latest chrome version 39 and it looks fine. Kindly, checked in responsive mode also, it is fine. We will include it in our next update.
Regards., DesignThemes Support.
Sorry but the issue is still present. Now menù is unusual: try to select something under “LO STUDIO”! Please fix it. THX
Just resize the windows to have menù in 2 row…
Hi.,
Kindly, check it now. We have fixed it.
Please take a backup of style.css and responsive.css file. Hereafter you update the theme, just replace it with the backup file that you have.
Regards., DesignThemes Support.
OK. Now issue is fixed. PLS insert this modification in your next version. I’ll take a bakcup of css in any case.
Hi.,
Ok. We will include this in our next theme updates. Let us know if you find any other difficulties.
Regards., DesignThemes Support.
HI,
I translate all my site in french (medime.com) but the only thing I not able to translate are the text beside the icons on the “Book your appointment”.
See this page: http://medime.com/contact/
Beside the icons I want to translate: Phone, Email, Online form.
Could you point me in the right direction which files I need to modifiy or translate.
Thanks
Hi!.,
Thanks for making contact.
You can translate it from the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php
1) Mobile : Inside the function dt_sc_phone line no: 670 Approx.
2) Mobile : Inside the function dt_sc_email line no: 736 Approx.
3) Mobile : Inside the function dt_sc_online_form line no: 781 Approx.
Regards., DesignThemes Support.
Can you add an “onclick” event to the button shortcode? I’m wanting to setup Google Universal Analytics Event Tracking Goals and need to insert an “onclick” into the buttons.
Hi!.,
Go to wp-folder / wp-content / plugins / designthemes-core-features / shortcodes / shortcodes.php Refer https://www.dropbox.com/s/gtrg6eu8ekoeqea/button-shortcode.png?dl=0 – this is the shortcode for button . You can customize here.
Regards., DesignThemes Support.
Hi, I’ve tried to change my Footer Column Layout but it does’t change. I would like to put in 1 colums, but is stuck in 1/4 Column.
Thanks
Hi.,
Kindly, refer the attached screenshot to set footer column as your wish.
https://www.dropbox.com/s/m8s2o3odnmrv2qe/footer-one-column.png?dl=0Regards., DesignThemes Support.
I clicked and nothing happens, like I said it is stuck on 1/4 Column.
Hi.,
Kindly, use our updated version soulmedic 1.5. We have fixed this issues in our updated version.
Follow the below steps to update the theme.
1) Download the theme from themeforest page.
2) If you have made any custom changes in the code, please take a backup of it.
3) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
4) Go to wp-content/plugins/ through FTP.
5) Remove the folder designthemes-core-features/ from wp-content/plugins/
6) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.
Regards., DesignThemes Support.
That work. thanks
Hi!., Thanls ..
Let us know if you find any other difficulties.
Regards., DesignThemes Support.
Hi!
Thanks for the beautiful theme
When switch to the boxed layout, it doesn’t work. Searching through the comments, I noticed a couple people has had this issue. Unfortunately the answers to the problem hasn’t helped.
I go to the theme options (Buddha Panel) > Appearance > Layout & BG, select Boxed, choose the settings I want and hit Save All, but on the front end nothing changes.
Please help,
Thanks!
Hi.,
This issues was fixed in our theme updates. So use our updated version soulmedic 1.5. Kindly, follow the below steps to update the theme.
1) Download the theme from themeforest page.
2) If you have made any custom changes in the code, please take a backup of it.
3) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
4) Go to wp-content/plugins/ through FTP.
5) Remove the folder designthemes-core-features/ from wp-content/plugins/
6) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.
Regards., DesignThemes Support.
Hi, i have question, how to insert skype link? That the person could call me on skype.
Hi.,
You can add social icons and also you can give the link.
Kindly, refer the attached screenshot.
https://www.dropbox.com/s/eysbbsxtb1ppime/social-icn-link.png?dl=0Regards., DesignThemes Support.
Hi, could you show me exmple, what link should be what when someone press it, he calls me on skype. My skype name: ProDentum.
Hi!.,
For example if you are selecting facebook in that dropdown, enter your facebook url in that link section and save it.
Regards., DesignThemes Support.
Dear tim support
please halp me to remove featured image. I’m following instruction on comment not working.
http://sales-sandiegohills.com/bentuk-makam/kuburan-tipe-private-estate/I was disable featured image on setting page. but its not working. please see my page.
thanks before
Hi!.,
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
