583 comments found.
Hello,
How can I completely hide the breadcrumbs? Thank you!
Hi,
Open Theme Setting > Utilities > Custom CSS add
#crumbs
{
display: none;
}
Hello, we have a problem with some post. You can see them here:
http://lifestylebilbao.com/abrigos-otono-invierno/ http://lifestylebilbao.com/veritas-bilbao/Can you tell me what the problem can be? Thanks!
Hi,
Could you send your Wordpress account and FTP detail please. I will have a look.
Hello, we have 2 license of the same theme becasuse we have 2 webs, so we would also want to know if the problem is of the theme or of our hosting.
How can I send you the login passwords and FTP details privately? Thanks!
Send it using my profile form mail please http://themeforest.net/user/ThemeGoods
Hello, I sent you yesterday the login. Thanks
hi
please help
can i make the slider smaller
many thanks romona
Hi,
Currently It doesn’t support that. I will consider to add it into the future if there are many requests from customers.
Recently I launched a new website for a client based on your theme.
On the contactpage the contactform (button) is not working!
I have customized the theme using a child-theme, but make no changes in functions/templates for the contactpage. In the themesettings I filled in an emailadress from my client.
See the url: www.octanemagazine.nl.
Please advise how to solve this issue.
Thanks,
Jerry
Hi,
I checked your site and you use 3rd party plugin contact form? please use standard contact form which comes with theme so I can provide support.
I am sorry. Octanemagazine.nl is launched, so I had to install a 3rd party plugin. Off course I do not want to use 3rd party plugins for the contact form.
Please visit www.test.blendmedia.nl, where you could see the same website.
Thanks for the support!
Could you check your server .htaccess setting. This URL http://www.test.blendmedia.nl/wp-admin/admin-ajax.php is “not found” on your which is default Wordpress ajax file.
Hi,
I have checked the .htaccess. It is a standard generated file with extra codes added by WP-Super Cache plugin.
Also I deactivated all plugins, but the issue is still there. The wordpress install includes the admin-ajax.php file.
Could there be a conflict with my child-theme? I copied alle files from the original theme to the child-theme, except from the maps cache, css, fields, functions, js, lib, modules and swfobject.
No it has noting to do with child theme. May be your server root or standard .htaccess overwrite it.
This file http://themes.themegoods2.com/stellar_doc/ should be access in order to use many functions of Wordpress theme and plugin.
Hi,
So what is your advise?
The extra codes in .htaccess from WP Super Cache are not causing conflicts? Or do I have to look to my filepermissions?
Could you contact your webhost because they should be able to see errorlog.
Is it possible to have the mega menu have only one column? I only want a single widget to display and when I add only one there is a 2/3 screen space of black to the right.
Either an option to have the one widget display full width or the mega menu to be smaller in width as to only contain the one widget would work.
Otherwise stellar theme. Looks and works great so far.
Thanks
Hi,
Thank you for purchasing
Currently It doesn’t support that. I will consider to add it into the future if there are many requests from customers.
Dear Support
How do i add the slider in the venus theme
Thanks
as well as change the size if possible
Hi,
1. When you create a page, select slider category for that page.
2. Currently It doesn’t support that. I will consider to add it into the future if there are many requests from customers.
Theme documentation’s located in your downloaded file from Themeforest Please follow the theme’s instructions in /manual folder it will help you get through all theme features.
thank you
Dear Support,
I bought the theme. I’ve a problem with the Google Analytics Code. Could you pls help me? I typed the google code but on the analytics dashboard, nothing is shown. With Joomla (same domain) no problem shown. domain: www.veniceluxury.net
Thank you,
Andrea
Hi,
Please enter full Google Analytic code instead of ID please.
already tried, it doesn’t work 
Google said that no analytic code have been found on the home page, but I took the code and paste it in the windows theme.
things i would like to do
get rid of social media icons that i m not using
remove a slider from a page once i have added it
can you help?
Hi,
1. You can remove some icons using Theme Setting > Social Profiles.
2. I don’t quite understand since you have added it and you want to remove?
yeah I figured out how to remove the slider
with the social icone even if i don’t fill them out they still appear I would only like the SM Icons i choose to appear
Leave the social profiles blank for ones you don’t want to display.
I found a few bugs that you need to fix it!
- Duplicating the main menu.
This means two same ID (this is not a valid code).
I propose to create another menu for mobile devices. - Not valid CSS. 64 errors on “The W3C CSS Validation Service”.
- Autor url in “Classic Blog”
<a href="author_url">By Peerapong</a>
(http://themes.themegoods2.com/venus/business/author_url) it does not refer to the page of the author, it does not exist. -
The plugin “Mail poet” does not work how it should (visual editor does not work).
The developers of the plugin write me this:
Probably your theme is inserting files in all WordPress pages, including the MailPoet pages, and it’s breaking some functions.
You should find in your theme where it’s loading these files (normally using wp_enqueue_style and wp_enqueue_script) and insert them within this conditional:
https://gist.github.com/rafaelfunchal/3de01bebce157507e43d
And one more.
How I can add new socials sharing button, as vk.com
And how I can add new social profile as vk.com
I should be grateful for the quick response!
Hello,
I actually have two things that I would point out and get help with. I am currently working on my site locally so I really can’t share my site directly, however both of my problems can be seen on your live demo.
1. When I type into the search box and I have both menus fixed (breaking news and the other) I get this: http://i58.tinypic.com/2el4jd3.png
It seems that the search results are behind the second menu.
2. When i’m scrolling on my homepage and I get to the parallax image, I get this: http://i60.tinypic.com/2mezqmw.png
The parallax box seems to be in front of the menu.
How can I fix it? Thank you!
Hi,
Provide URL of your site please. Also which screen resolution you have please?
I am working on my site locally first to make the transition faster when I make it live. So I can’t share the URL. However the screenshots I sent you were from your live demo.
And my resolution is 1440×900.
Please upload it online so I can see please.
Ok, when I upload it, i’ll be sure to send you the link. Another question: How do I change the size of the tumbnails on the homepage? It’s currently 300px by 300px. I want to make it 300px by 200px.
Open /lib/images.lib.php change at line 11 and run this plugin https://wordpress.org/plugins/regenerate-thumbnails/
My website is finally live. Can you please tell me what’s wrong with the parallax image and the search box? Thank you!
Website: http://www.artsymagazine.com/
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
1. When I type into the search box and I have both menus fixed (breaking news and the other) I get this: http://i57.tinypic.com/jfkp40.png
It seems that the search results are behind the second menu.
2. When i’m scrolling on my homepage and I get to the parallax image, I get this: http://i57.tinypic.com/168dkdl.png
The parallax box seems to be in front of the menu.
How can I fix it? Thank you!
Could you send your Wordpress account and FTP detail please. I will have a look.
Dear Themeforest-Team, I have just installed your great theme but am a little stuck with the start(Home)page: I don’t understand how to set up the slider and the layout of the homepage if I don’t want to use a static landing page but a dynamic one. Which page or template to I have to work on?
Many thanks!
Hi,
Thank you for purchasing.
Theme documentation’s located in your downloaded file from Themeforest Please follow the theme’s instructions in /manual folder it will help you get through all theme features.
I have issue with your theme on my wordpress 4 on windows server.
Here is the url: http://www.fad-mag.com/wordpress/
Here it the error message that i get:
PHP Warning: is_readable(): open_basedir restriction in effect. File(D:\INETPUB\VHOSTS\fad-mag.com\httpdocs\wordpress/wp-content/plugins/D:/INETPUB/VHOSTS/fad-mag.com/httpdocs/wordpress/wp-content/themes/venus/fields/gallery/languages/wpsimplegallery-en_US.mo) is not within the allowed path(s): (D:\INETPUB\VHOSTS\fad-mag.com\httpdocs\;C:\Windows\Temp\) in D:\INETPUB\VHOSTS\fad-mag.com\httpdocs\wordpress\wp-includes\l10n.php on line 471
I am getting this warning message on your theme only. When i change my wp to other themes it works fine.
Moreover admin section of wp works even when your theme is active. This warning message only comes up when access the wordpress home page.
Can you please let me know how to resolve this issue.
Any word on this???
Hi,
Please contact your webhost and ask them to disable “open_basedir restriction” on your PHP setting please.
Hello. Can you please advise me on how to remove the grey boarder that appears around pictures embedded into post and pages? Thanks.
Hi,
Provide URL of page you mentioned please.
Hello, The site is under construction so I’ll need to give you login details. Please advise me how to do this privately? Many thanks.
Send it using my profile form mail please http://themeforest.net/user/ThemeGoods
Hi there, I recently renamed the domain of my blog. My blog currently uses the venus theme (not updated version). The home tab is now being redirected to my old url. I was told that it is some thing that is happening in the the theme settings. Also the layout of my home tab continues to change on its own. All the other tabs are working correctly. Can I get some assistance on rectifying this matter…
Thank You in Advance
Also how can I confirm that my update was successful
I found an answer to the first question.
Hi,
Provide URL of your site please.
www.kshannel.com
Please disable coming soon plugin so I can see your site please.
It’s disabled
Also how do I edit the url of a custom page? Everything changed once I switched the domain name?
Greetings,
I was trying to find the answer to my question somewhere in the comments but I was not successful. That being the case, this is my question:
Is it possible to delete the black rectangle that appears in front of the slider with the ‘read more’ on it?
Nice theme by the way.
Thanks in advance
Hi,
Did you men you want to remove slider title and description section? If so visitor wont be able to read slider title, just displaying image?
Hello,
I have a few problems:
1. The comment counter in the article preview doesn’t work. The post has 2 comments but still shows “0 Comment” on Homepage. How can I get the comment counter to work?
2. On article preview it says “0 Comment”. But it should be “0 Comments”. Where can I change that?
3. Is there any chance to set a featured image but not having the large picture displayed on posts (only use it as preview pic)?
Post with Comments: http://www.bonaverde.com/mag/en/insights/company/final-mile-tooling-started/
Thanks for your Help
Hi,
Thank you for purchasing.
Could you send your Wordpress account and FTP detail please. I will have a look.
Btw, your site looks awesome!
This is my purchased account, however please communicate with sirfanqadir
Ok. I replied his comment.
Hi, I am facing the problem in updating the theme.I did not find any button to update the theme. I download the latest version from account its zip file try to install but Error The package could not be installed. The theme is missing the style.css stylesheet.
I unziped and checked that all files start with .underscore like {._style.css } so cant put directly in theme directory to activate. Please help me and send the solution for it..
Thanks
Please login with your purchased account.
Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.
All of your settings and contents remain the same.
Is there anyway to fix the sub drop down problem on the menu system?
http://www.foodzeennottingham.com
Have a look: Eateries > Restaurants > ...
Thanks
Hi,
Please provide username and password so I can see your site please.
It’s doing something completely weird in the back end—the editor is no longer available, so i can’t edit or add ad codes. Also i can no longer add plugins. so strange.
Hi,
Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins
I did that and it still did not work, It’s like i have lost all admin privilege’s. I really need help with this as i need to ad new AD codes and also install a new plugin.
Could you send your Wordpress account and FTP detail please. I will have a look.
Please don’t posted here. It’s public forum and it’s not secured. Send it using my profile form mail please http://themeforest.net/user/ThemeGoods
