Hello!

I’m interested in buying this theme because it looks so good and I think it will fit my new e-shop needs.

I have already installed Woocommerce and imported all the products etc ( my developers did it actually because I don’t know Wordpress that well ).

Do you provide installation in such a setup? Because I don’t want to import everything from the beginning again, I just need to have a working theme as on the demo ( but with my content – products to be accurate ) so that I can take it from there and customize it as I want.

Thanks a lot for your time!

Hi there,

I’m helping a customer with this theme, and we have a big issue. We really want to remove the product featured image from the product details page ONLY.

We want to keep the featured image on the shop page, but want to remove it from the singe product pages. I hope you understand my question.

Thanks a lot!

Kind regards, Markus Harrison

Hi,

I have used cc avenue gateway and paypal gateway for my website. when I checkout with cc avenue a page comes with order info and thank you note. The note is “Thank you for your order, please click the button below to pay with CCAvenue.” but I can’t see any button for further steps. Please help me with this. My website is “http://www.giftindiatoday.com”. you can check it its live now! Thanks

Hello Captiva Team,

I have bought your theme. It’s really awsome and I love this. But I face a problem with my business. I want to make my website to join a marketing website. They mailed me and asked me to add some php code into my site. But I’m a new of wordpress and php. Please help me for this , I think it have to change some code about Captiva and Woocommerce.

This is the following:

This is the cookie code that would need to be put on the home page:

< —-—-—-—-—- Put this in the Header, must load first —-—-—-—-——-> <? php setcookie(“ID”, $ _ GET[‘RID’]); ? > < —-—-—-—-—- End Code for Home Page —-—-—-—-——->

< —-—-—-—-—- Put this in the header of the checkout page or wherever you choose to call this cookie and where it can be submitted with the order —-—-—-——> <? php if(isset($ _ COOKIE[‘RID’])) { ??$RID = $ _ COOKIE[‘RID’]; } ? >

< —-—-—-—-——Put this code in the input code area of your form —-—-—-—-—-—-—->

????? <input name =”ID” type =”” value =”<? echo $RID ? >”?readonly =”true” size =”9” >

< —-—-—-—-—-—-—-—-- End of Code --—-—-—-—-—-—-—-—-—-—-->

The only thing else would be to set this in your submit pages so that it carries with the order. You can modify this code any way that you see fit to set in your web page. If you are able to get this code to work, your URL would be http://Your WEB Site Address /index.php?RID= and we will send the RID when a customer or distributor clicks on it. This code will capture the RID on the home page in a cookie. Next, this code will call the cookie on the checkout screen where ever the customer will enter their shipping information and include it in the checkout form that you have already created. When they click continue, your pages must contain that value on the page so that it gets submitted with the order and so that you or your system will contain the RID on the order when it comes in for processing. This way you know it came from Market Taiwan. This is rather urgent that you make this happen because we have to be able to track the site id for all orders placed by our Market Taiwan distributors and their customers. You can develop a query tool in your orders file to list all orders with a RID in it and those are all the orders that will represent all Market Taiwan orders and that is what you will report on each month along with commissions.

Hello,

First off lovely theme

I do have a few of pre-sale questions

1) How can I have the search bar show on mobile?

2) The logged in ’/my-account’ page does not show dashboard for recent orders?

3) Can the small sliding color banners be changed (is there some type of content management for these small sliding banners)?

Thank you in advance

My client bought this THEME and installing WPML disappears from the pages VISUAL COMPOSER options, it is a bug?

Hi, in the demo I can see this nice heart symbol to add products to a wishlist. Is it possible to include the heart directly on the product pictures in the listing pages as well? many thanks stephan

hello, i’ve purchased captiva theme i have few problems with the woocommerce integration (mainly in the variation section), in order the verify their origin i switch themes to twenty forteen and its working good on it, there for i turn to you, hopefully you can help me or direct me to the correct files&code

problem 1: in the variation section the dropdown seems to stop working and doesn’t react to any mouse interaction example: http://isravelo.dbug.co.il/%D7%9E%D7%95%D7%A6%D7%A8/gabba-2-windstopper-jersey/

you need to play with it a little bit and then you will see it get stuck

problem 2: i cant insert hebrew letters (utf8) or any signs (like / or -) . example: http://isravelo.dbug.co.il/%D7%9E%D7%95%D7%A6%D7%A8/sottile-due-vest/

problem 3: i cant find a way to translate the cart dropdown,and and also inside it example: http://isravelo.dbug.co.il/%D7%A2%D7%92%D7%9C%D7%94/

thanks !

hi,

i have a question. We downloaded the template and we have installed the wordpress, but i don’t find the new home smaller slider. Where you can download the new Home smaller slider or find them?

thanks.

Since this is a mega menu product, how can I gain more control over what’s in the drop down menus?

I would like to be able to add an icon or small image in front of each menu item.

Thanks!

Hi, we recently did an update of the Visual composer (another theme in a farm required the latest version) and now we notice that a whole bunch of grid CSS classes are missing, so the grid modules in VC in our Captiva instance are broken.

We checked the CSS files and realized that in your version, even the filenames are different from the latest version of the composer (inc/plugins/js_composer/assets/css/ folder, see js_composer_front.css vs. js_composer_frontend_editor.css etc.)

Did you customize the bundled version of the plugin, so it’s not updatable, or did the composer devs change the structure and class names with their update so it’s not downwards compatible? Both would leave me a bit … struggled

Thanks for any hint to fix that (apart from manually adding the missing stuff in my child theme css)

Regards,

After reading all of the other entries on filtering, I have a question. First of all, I noticed that your demo did not install any variable products. My understanding is that the AJAX and Yith filters only work on active variations. Is that correct?

On your demo site you are able to filter products by season even though they are not an active attribute available for selection on those products.

My question is how and where do you set that up for those products?

Thanks in advance. The theme is awesome. I just need to figure out the filtering.

On the Homepage-ecommerce page, I added the following shortcode, recent_products and featured_products, after doing so, the “add to cart” layer now appears below the image and no longer over the image.

Can you let me know how to resolve this problem.

Hello

I am setting up the theme for a client, and I am encountering a problem with the background image for a row.. I would like to use a static background image for one of the rows placed lower on the page, however, the image is showing up at the top of the page.. link attached: http://ninetails.com.au/66721-2/

Thanks

hello,

I install captiva in my website. but it show this on my website: “Parse error: syntax error, unexpected ‘if’ (T_IF) in /home/mittcomt/public_html/wp-content/plugins/Ultimate_VC_Addons/modules/Ultimate_Flip_Box.php on line 1”

my web site URL: http://mitt.com.tw/

please help me to solve the problem. thank you.

hi,

I have a question. I’m the admin of my website. Is it possible to limit other users who like: shopmanager,writer to limit them not able to use visual composer when they edit the page?

but they can still use the normal edit mode in wordpress.

I’m sorry I’m not good at speaking English. Hope you can understand what I’m talking about.

thanks a lot!

Hi,

I’ve just bought your theme and I have a question I’ve already use wordpress to do a website and this time I can’t see the previews of the pages or articles I’m working on, all the time I’m redirected to the construction page of my website. Could you help me with that please?

Thank you very much in advance, Best,

Alex

Hi,

I have purchased and are installing this theme. There is a problem that is the visual composer make the page loading is very slow, averaging about 10 seconds to load a page. How to speed up the loading of web pages that still use this plugin because this plugin is very handy and I like it???

Thank you.

Hello, can you advise on how to enlarge the logo on the mobile version only? The logo appears smaller than what the client wants. Thank you!

Hi, I have sent you guys an email requesting assistance. Did you guys find it?