4616 comments found.
Hello ellraiser69,
Could you please give us the details on our support site ( http://javothemes.com/forum )? our support team needs to have a look at this issue. we can also keep your support history to help you quickly and better space for the details.
Thank youRob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
When is the next update to be released please?
Hello Theone2012,
We are trying to release in a few hours. I hope so. it has been long time to work on this version and took time. I hope you like it. we will leave a notice for this update. please check it out on our support site.
Do you mind if you use our support site ( http://javothemes.com/forum ) for future questions / issues? we can keep your support history to help you quickly and better space for the details.
Thank youRob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Sticky Menu Background also Logo size. Please help, I purchased this theme recently and I need the sticky menu / header to be either turned off or to have a background – please have a look: http://geekgoesgreen.com Also would like to know how to make the logo responsive as currently it is too big for a smartphone.
Please help!
Hello ellraiser69,
Please have a look at our knowledgebase on our support site. http://javothemes.com/forum/knowledgebase/logo-size-simple-customize-css/ The last tip on this page.Do you mind if you use our support site ( http://javothemes.com/forum ) for future questions / issues? we can keep your support history to help you quickly and better space for the details.
Thank youRob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hey, I’m considering buying your theme. I noticed there had been many request for full Facebook integration (login, sharing, etc.). Could you please share the time-plan when it could be available?
Thank you.
Hello MartinKapa,
Yes facebook login is ready on this coming update. we are trying to release in a few hours. more facebook plugin will be added on next update (not this update)
Thank youRob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hi I recently bought your theme and I seemed to be missing the shortcodes if I try to create a page. Both the shortcode link in the documentation and the zipped file that I downloaded is just a text document. Thank you
don’t worry got it
Hello kokotee,
Sounds great!. Do you mind if you use our support site ( http://javothemes.com/forum ) for future questions / issues? we can keep your support history to help you quickly and better space for the details.
Thank you,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Are we talking days, weeks, or months for the Paypal recurring option to be added in? This theme is unfortunately pretty useless to me until I can add in recurring payments which is a pretty huge need for something like this 
Hello travaggie,
Our new update will be included the option. I hope it works fine for you. as you know, the payment system takes time and complicated. therefore it took time.
Do you mind if you use our support site ( http://javothemes.com/forum ) for future questions / issues? we can keep your support history to help you quickly and better space for the details.
Thank you,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
No worries, just curious if you had a rough ETA on when that update is going to drop?
Hello travaggie,
Do you mean our new version? we try to release in a few hours. I hope so. it has been long time to work on this version and took time. I hope you like it.
Do you mind if you use our support site ( http://javothemes.com/forum ) for future questions / issues? we can keep your support history to help you quickly and better space for the details.
Thank youRob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
hi dear Javo,
1
http://postimg.org/image/v46p2vedz/
2
http://postimg.org/image/c1wyqsz2v/
Please Add feature for themes. H xxx px W 100% iframe code!!!
I wait this features… Please… Thank you.
Hello AnatoliaCreative,
1. We will have better marker movement soon.
2. Unfortunately, we don’t have 360 or panorama options.
Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
I do not want to support the virtual tour. I want to support iframe code. Google street view instead, you add the iframe code feature… I want to put my own project. Is that so hard? Why not? I will buy it if you do. If you do not add the feature, I can not do the job.
Hello AnatoliaCreative,
I have talked to our developers. there is no option to add iframe code on the part instead of street view. we will see what we can do in future. we are too busy for update issues.
Thank youRob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Yes, there is no option to add iframe code. I know. but, street view is not working in Turkey. Google street view does not provide support in Turkey. Please do prioritize. we need iframe code.
We have pre plans and developers are extremely busy at this moment. I am not sure when we can work on this part. it is not our own decision. we will see what we can do.
hmm. okey. Thanks.
- streetview is not working in Turkey
- ” I just need to support the iframe code “
Hello AnatoliaCreative,
I am not sure but I will talk to our developers if they have time for it or not. Can you please create a ticket on our support site? if you can send the iframe codes (example), it will be better to check for developers.
Thank you,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hello, I can’t add any visual composer elements in Pages with item list template. All I have is the items and I need ta add text boxes, banners, etc.. Also, the sidebar is not showing up with this page template. Thanks for help.
Hello ric6000,
Do you mean you want to use VC on item list template page? it’s not provided with some fixed page. only pages like home page.
Do you mind if you use our support site ( http://javothemes.com/forum ) for future questions / issues? we can keep your support history to help you quickly and better space for the details.
Thank you,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hello have tried installing theme 4 times and keep having reacuring Issue
Parse error: syntax error, unexpected T_GLOBAL in /var/sites/w/wealdendirectory.co.uk/public_html/wp-content/themes/javo-directory/library/dashboard/sidebar-menu.php on line 1
I have seen that others have had same issue and you have sent a fixed file can you please send this to me too.
Many thanks
Hello designworks-group,
Could you please create a ticket on our support? we will send you a file which was jammed during unzip.
Thank you,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
After update theme does not work all front-end forms! Help!!!!
Hello stano13,
Please create a ticket on our support site ( javothemes.com/forum/ )? We will assist this issue there.
Thank you,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hi there,I would like to also have an asnwers for this questions. Thanks fbpromo.1. If users pay through paypal for 1 year membership, could it inform users automatically by the system one month before its due date?
2. If users pay through bank transfer for 1 year membership, could we activate its membership and inform users automatically by the system one month before its due date.
Thanks, Feby
Hello thejonesh,
Automatic notification will be added the next update after this update.
Thank you,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hi there,
1. If users pay through paypal for 1 year membership, could it inform users automatically by the system one month before its due date?
2. If users pay through bank transfer for 1 year membership, could we activate its membership and inform users automatically by the system one month before its due date.
Thanks, Feby
Hello fbpromo,
Automatic notification will be added the next update after this update.
Thank you,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Could theme post unlimited items? let’s say more than 100,000 items 
Hello fbpromo,
We have not tried that much. the issue could be a map loading. it’s also related your server side and google maps. therefore we recommend you to use a front page to let your users to get in what categories or locations they need to find.
Thank you,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hi Rob,
- If we are supported by “power dedicated server” and “pay premium fee for google map”, could we use a normal page for large items?
- Could users set their own domain name? https://www.mydirectory.com/userdomainThanks
Hello fbpromo,
I believe it’s better to load them with better server. as I mentioned, using categories or locations (fitler) on front page is better.
You have post-type name. it’s “items”. (you can also change the name). however admin only can change slug name on item pages.
Thank youRob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
In the future, I plan to buy travel and charity theme. Have you a plan to launch these themes?
Hello fbpromo,
We will have more themes in the future.
I am not sure which themes we will create.
Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
I love the site and think you did awesome on it. However I think you missed the most important feature of all. A directory site will have its own previous database. Not having a csv Import option on this theme really lowers the value. A real directory already have a huge database I am not going to type in 15 million companies.
When you make that tool I will buy it
Hello CreativeDigitalGroup,
We have a plan for it. however it might be taking time. we are handling more common issues for everyone. import options need time to build and testing.
Thank you,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hi, the website looks great.
I have a question. If I buy and install this script to my Linux (PHP 5.2) server, would it be compatible with it? Also, in admin panel do we have options to edit catagories, locations, title, meta tags etc? (Urgent, please reply)
Hello decent_dev,
We recommend 5.3 version. have not tested 5.2. it’s possible to edit them. but not sure meta tags. there will be tags (named keywords) on the next update.
Thank you,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
just one question… when PayPal recurring update is coming?? so i can go ahead..
Hello gahlotraj,
Yes it will be added on the next update.
Thank you,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
ok if any ETA then please let me know so i can plan and purchase.
Hello ,
I am not sure what ETA is. I may need to talk to our developer about it. or you may need to see our new update, if there is.
Thank you,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hi,
Quick presales question.
I’ve been looking at the demo and reading through the comments here and I noticed you mention custom field items. That would be great. Would I be able to use an image as an item instead of text?
Thinking of using icons for certain criteria instead of words.
Also will “Search by Ratings” be available?
Hello drewhew,
if you want to add images on description page, you need to add links. not uploading images. unfortunately we don’t have that search option by ratings.
Thank you,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
When we can expert: - more types of payments - woocommerce implementation - new big update and new options
Thanks !
Hello thejonesh,
you can use woocommerce as shop listings (by admin). but not on item pages or handle by your users. we are testing our theme now after that we will release new version.
Thank you,Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
PRE-SALE QUESTION Hi! Great Theme! However, I have only 1 question – is your theme allowing to have the following (sub)categories hierarchy: (example)
(1) MAIN CATEGORY (e.g. WordPress plugins) .....(2) SUBCATEGORY 1 (e.g. Free) ..........(3) SUBCATEGORY 2 (e.g. System)
Thx, Ivica
Hello ivicad,
Can you give me little more details about the categories? I am not really sure about that. our categories are just like wordpress default category.
Thank you, RobNeed support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hi Rob, thx for your feedback. I believe you already answered me as I really need just WordPress category system to be used in JavoTheme – to be visible in Category field. If you tell me that you use WP default category system that means I can create whatever categories/subcategories I want and it will be visible in JavoTheme for searching, if I got it right…
Thx, Ivica
Hello ivicad,
I believe that you are right. it’s same as when you create category for posts. name, slug, description. parent. and additionally there are fields for map marker / category featured image uploader, icon input field.
I hope it helps
Thank you, Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hi Very cool Theme!
I had some pre-sales questions. I’m fine with yes/no answers to simplify your life! 
1) Is there a limit to the number of listings I can add to your directory?
2) Do you have a bulk upload feature to upload all basic (& eventually custom) data into your directory at once?
3) Does it work with multiple languages?
4) Can I add listing without an image and have a default photo show up as a placeholder if the user does not upload any graphics?
5) Do you plan on offering ad banner plugins to work on your site? Would be a great addition to a company seeking to advertise on a directory. Automatic rotation etc…
6) Can a user add a listing in any city/state/country of the world or does the admin have to define a table of available countries and cities beforehand?
7) Is it possible to merge into the 3 search boxes on the homepage (keyword/category/location)
is it possible for the search boxes on the homepage not to load the dropdown while typing? If a directory has many countries for example it could be quite annoying to see a huge dropdown…
9) Does a site admin receive email alerts when new listings sign up (free or paid) Are these emails customizable? Can they be setup with HTML templates or just plain text?
10) If I want to offer a free plan and a paid one, is it possible to present an exception for free listings, so that a free listing may have a clickable URL on their listing page that before opening exposes a popup with a widgetized area (or plain html popup) (which will display banners, text or other info)?
11) Do you forsee adding a contact form that goes straight to an advertiser’s email instead of displaying their email address?
12) Does a listing owner have access to some statistics on how their listing is performing?
13) can a single listing belong to multiple categories (paid or otherwise)?
14) which elements of a listing description are actually searchable by your search form. Is it any text value?
15) Can I have users embed videos in their listing? Any plans on creating a “video” tab?
16) Can users add a file attachment (e.g. menu PDF or special price listing word doc?)
17) If I offer a free and a paid advertising plan, is it possible to have a paid listing show up higher in search results within the directory?
18) Are registration and signup processes secure (i.e. do they use https if server is enabled)?
19) Do I have any control over the layout of the listing page? What if I add new fields?
20) Can a new listing choose (in the future) multiple categories?
21) Is it possible to have payment options for 1 listing for 1 year, renewable (instead of the current like 30 posts in 30 days etc..)
22) Security & Payment: Right now there’s only “Bank Transfer” as an option. Have you built in any integration with shopping carts like paypal, neucart or 2co etc.? Are these login and checkout pages secured on https by default?
23) If a user searches for something (e.g. Chinese food – brooklyn) and tehre are no results, is it possible for them to be notified of when simliar listings will become available in the future?
24)
Can a listing edit their own URL (slug?) i.e.
If I have a listing called “general market” in the system, and it defaults to mysite.com/listings/general-market/ what happens when the next “general market” comes along? (It’s a popular name…) does the system automatically generate like WP does for posts with same name something like /listings/general-market-2? (or not?) And can site manager (not listing owner) edit that URL before updating if he wants to/needs to?
25) Is there a setting for sitemgr to moderate a review comment before it’s published on front end?
26) I don’t see any sharing widgets or “add to favorite” on a listings page. Is the “add to favorite” feature there? And could I ‘hardcode’ a sharethis widget placed somewhere within the page (if I can’t do this already)?
27) Since my directory is targeting a specific niche, I want to ask companies to identify if they have certain certifications in their business. I would like that these certifications (selected previously through a check box) are displayed on the listing page, each one with a relevant icon/graphic. Is this a feature I can setup on my own or that requires customization? Do you guys do customization – paid of course?
28) Any modules (even pay to upgrade) for Groupon style deals in the pipeline?
Thank you!
Hello CalxUmbrella,
I will answer you little bit later. it’s really busy on Monday.
Thank you for your patient.Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Ok – I’ll wait!
As I said yes/no where applicable can work just fine!
Have a good Monday!
Hello CalxUmbrella,
1. No limited. but you need to have a good server side as well.
2. Unfortunately we don’t provide bulk import
3. We are working on WPML and it should be ready in near future
4. there is image setting option. but it shows grey color on single page when it’s no image.
5. you may have to find a plugin which is working with our theme. we can’t guarantee the 3th part software.
6. admin needs to define locations.
7. do you mean to make it at 1 search box? not yet. but we will have tags (keyword)
8. that’s based on ajax. it calls the names which users are looking for. so maybe this is the only way to do.
9. we have most of necessary notifications and we need to add more . yes, html.
10. there is price table you to create price plan. you can add free and paid package.
11. yes, there is 2 ways. you can add the owner email or yours. it’s contact form 7
12. Not ready for statistics.
13. yes, multiple categories will be ready on next update. but no related with payment.
14. yes, when you search, it gets strings from description. however we still considering to find better one.
15. Videos are from youtube, vimeo
16. Only images available for now. we will add later
17. we will add this options in next/next update
18. I believe mostly working with https.
19. we have custom fields you can add some fields.
20. there will be multiple categories option on next update.
21. there will be recurring on next update.
22. you may need to see PG our next update about this. it should be soon. and option for https
23. yes we may consider this result part.
24. only admin can handle. yes it generate automatically. just like wordpress permalink. so.. general-market-2..3..etc
25. there are options for approval (pending/publish)
26. I think we added the heart icon on next update.
27. it’s more advanced option. we do paid customization however we are super busy now. maybe later.
28. we will have a plugin for payment and there might be some addons. you may need to see them when it’s released.
apologize for the delay. we have been extremely busy for update and heavy workload.
some of them are not enough to give you the best answers with short sentence. but I hope it helps.
Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hey Rob, NO worries at all – it was a lot of questions and I respect your workload 100% – Thanks for providing so many useful answers! Have a great day!
Hello CalxUmbrella,
Thank you for understanding.
we are about to release new version soon. I hope it meets your request and our buyers like it.
Rob
Need support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Do you guys have a date/estimated date for when restrictions will be released? Restrictions as in someone with a certain package cannot add images etc.
Hello adrianstvpereira,
We don’t have images restriction on next update. we may consider that part in near future. we have more options added for payment part and testing now before released. it should be done soon. it’s super busy on Monday.
Thank you, RobNeed support? Suggestions? Visit Our Forum
Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)