1420 comments found.
When navigating through site and back to home page, the page is blank.
I have the latest 4.6 Revolution Slider installed. Please help
http://goo.gl/dqyY2yHi,
Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.
Qode
ok… submitted a ticket
Hi,
Could you please send us your ticket ID?
Qode
314056
314056
Hi,
Our support team will take a look and get back to you as soon as possible.
Qode
Pre-Sale Question:
Seriously interested to buy this theme but need to integrate WooCommerce!
Is it possible out of the box?
Thanks!
Hi,
Thanks for your interest in our theme.
Yes, it is possible, but you will have to style the woocommerce pages and templates by yourself.
Qode
Thanks Qode for your reply! No sure I’ll go with it by fear I’ll spend to much time to figure out how to style and integrate WooCommerce! Bad! Nice theme btw!
Hi,
We’re sorry about that. However, we do have some newer themes that do have integrated styles for WooCommerce, for example Bridge, Elision, etc.
Qode
Thanks Qode! I’ll take a look!
You’re welcome. 
Qode
I imported the Soho demo site (which I really liked), with plans to modify it to suit my needs. However, the Qcode options don’t work after importing the theme. Is there a workaround, or will I need to manually edit the CSS files for those items as well?
Hi,
Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue and help you solve it.
Qode
Hi,
Please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access, and also please specify what iPad you are viewing the site from, so our support team can try to reproduce this issue and help you solve it.
Qode
Hi,
Please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access, and also please specify what iPad you are viewing the site from, so our support team can try to reproduce this issue and help you solve it.
Qode
Good day! Is it possible to disable javascript that shows portfolio items after their loading? Items are in “projects_holder_outer”, but they being displayed after full load, its not convenient on large portfolios. So I want to display all items instantly on page load.
Hi,
No, unfortunately this can’t be disabled.
Qode
Oh, that’s bad. But what is best possible way to display images (portfolio list) in plain, without js? I’m experienced developer, so can handle changing internals. For some reason – iPhone (and iPad) mobile browser instantly crashes when I try to open portfolio list on my site (made using Central theme). I tried on Central theme and everything is OK so seems I’ve broken something but can’t understand what exactly.
Hi,
If you are familiar with js, you can edit the default.js file and change the “initProjects” function to fit your needs. There you can disable showing portfolio after load. Just remember to minify the content of default.js after that and paste it into default.min.js.
Qode
Hi QODE, I have a problem with the alignment of posts in the HOME page with 3 columns like you can see here—> http://www.gastromedia.es/ . Could you give me a solution? Or know what was the reason for the misalignment?
Thank you.
Hi,
Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access so our support team can inspect this issue.
Qode
Is there a way to get rid of the item title and category at the top? And if not, can I at least change the color? Also, how do I adjust the dimensions of the embedded video? It’s not even showing up as 16:9.
Hi,
You can get rid of the title and category at the top of your portfolio items by adding the following code to your custom css:
.portfolio_title_holder{
display: none;
}
Regarding the issue with video, this is just the way Vimeo embedded videos are displayed. You can submit a ticket to http://qode.ticksy.com/ and our support team will see what they can do to help with this.
Qode
Oh, sorry. I saw that code posted to a number of people, but I thought it was referring to the larger header up top. Thank you!
As for the video aspect ratio, I don’t know why it would show at any other aspect ratio than 16:9. That’s standard. Plus, I changed the portfolio type, and the video shows up like this. It’s unusable.
Hi,
You’re welcome. 
Regarding the issue with the video, as we said it would be best if you could submit a ticket to http://qode.ticksy.com/ so our support team can inspect this issue and help you solve it.
Qode
I’ve had a ticket open for four days with no response. I could understand if this was a small aesthetic glitch, but this is a glaring issue that makes the template unusable. It really needs to be fixed.
Hi,
Could you please send us your ticket ID?
Qode
303578
Ticket ID #303578
Hi,
Our support team will take a look and get back to you as soon as possible.
Qode
Hi QODE,
if i choose “Don’t show page title” in the QODE Costum field, not only the title disapears but also the title image, what i choosed. How can i avoid this. I want only see the image.
Best Mark
Hi,
This is the default behavior of this theme and it unfortunately can’t be changed. You could use this custom css to hide just the title:
.title h1{
display: none;
}
Qode
Hi, i try to install theme Central on wordpress but installation couldn’t end, because appear this error “The package could not be installed. The theme is missing the style.css stylesheet.”
Help me
Mattia
Hi,
Please check that you didn’t unzip the Central folder inside another Central folder, and if you did cut the content out of the inner folder and paste it to the outer folder.
If this doesn’t help, please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access, and our support team will help you with the theme installation.
Qode
pls let me know ty
Hi,
Could you please send us your ticket ID?
Qode
297484
Thanks. Just assigned it to support team 
Hey Qode, Is there a set php limit you need to add as I get the white screen of death on some pages when trying to load. One file being the google fonts js
Hi,
Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access and our support team will inspect the problem, maybe the problem is not memory limit.
Qode
Thanks
just created one
Hi,
You’re welcome. 
Support will take a look and get back to you as soon as possible.
Qode
How can I make the Message field of the contact form required?
Hi,
Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access and our support team will take a look and help you with this issue.
Qode
In the contact page form, were to i change “First name” & “last name” fields text (i want it to say “name” and then “phone number”.
Thank you
Hi,
To change these texts please use the Codestyling Localization plugin. After you install it, go to Tools > Localization and there choose the Themes tab. Click on the edit button beside the language and there you will find a list of words you can translate/change. Select the non-case sensitive check-box and then search the word you want to translate/change. After finishing all your edits, click the generate mo-file button and you will have added the changes.
Qode
Hi Qcode, I love your theme but after installing WP upgrade my footers are gone. Footer doesn’t show and neither do the widgets. (widgets do show on other positions) Tried your documentation, but it doesn’t provide me with the answer. Do you have any tips? Thanks in advance! Bas
Hi,
Please submit a ticket to http://qode.ticksy.com/ with a link to your site and wp-admin access, and our support team will take a look and help you with this issue.
Qode
facing the following issue
syntax error, unexpected '$fontArrays' (T_VARIABLE) in /home/solution/public_html/shubhindianvivah/wp-content/themes/central/includes/google-fonts.php on line 1
Hi,
Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access, so our support team can inspect this issue.
Qode
Hello,
How do I get the galleria images to show the latest ones first and not last?
Thank you.
Regards, Jhorene
Hi, sorry I posted the comment on the wrong theme – please ignore.
Hi,
Could you please be more specific regarding which gallery you mean? Could you please paste us a link to page with this gallery, or send us a screenshot. Thanks.
Qode
Hi, i have an slider issue: a white space is now appearing between the navigation and the slider
http://www.bigorangeplanet.com/what-we-do/How and were do i go to remove this white space so that the slider top touches the navigation again?
Thank you – this is driving me nuts!
Hi,
Please add the following code to your custom css field in Qode Options > Global Options > Custom CSS:
.title.has_background {
margin-bottom: 0;
}
Hope this is helpful.
Qode
Tried this, did not work, nothing changed. Any ideas?
http://www.bigorangeplanet.com/what-we-do/Hi,
We tested this code on our side and it worked fine. Could you please submit a ticket to http://qode.ticksy.com/ with the link to your site and temp wp-admin access so our support team can take a look and help you solve this issue.
Qode
Did as you suggested and you provided great help and issue now fixed. Thank you! Great support and great site
Hi,
Thanks, for the kind words. We’re glad we could help. 
Qode
Hallo, have two more question, to the menu (Logo). 1) How can I change the size of the logo in the menu (not the fixed one). I want a bigger Size. 2) And after that: How can I change the Logo in the fixed Menü. I want another Logo (smaller Logo without claim), when the Menu jump to the fix menu.
Many thanks.
Hi,
1. If you would like to change the size of the logo and whole header with menu, then please go to Qode Options > Header and Footer and change the line height for the 1st level menu: http://screencast.com/t/gIu4Fttp7wC
You can only make the logo larger by adding the following code to your custom css field and then just changing the height value to suit your needs:
.logo a{
height: 100px;
}
2. Unfortunately this is not possible.
Qode
Thanks for the feedback. Unfortunately, the code does not work when I just want to make the logo bigger?
Hi,
Sorry about that. Please replace the code we sent above with the following code:
.logo a{
height: 100px !important;
}
And then just change the height value to suit your needs.
Qode
Thank you. The logo is now larger, it has worked. But in the fixed menu, the logo is no longer in that smaller size.
Hi,
Please then replace the code from above with the following:
header:not(.move_menu) .logo a{
height: 100px !important;
}
Please let us know if this solves the issue.
Qode
Thanks, it works
To move the logo a little down, I added the following code:
.logo img{
top: -40%;
}
You’re welcome. Glad we could help. 
Qode
Hello!
So, I’ve some problems trying to replicate the Revslider from your Demo exactly like the user ‘diz’, it seems that ‘captions.css’ isn’t loading in the pages.
I followed the documentation step by step, precisely, but the fonts still didn’t work.
What am I miss? 
Please, can you help me?
Thanks and best regards!
Hi,
Could you please submit a ticket to http://qode.ticksy.com/ with a link to your site and temp wp-admin access, so our support team can inspect the issue and help you solve it.
Qode
Hi! I already submit the ticket and the ID is #291922.
Thanks for your help! 
Hi,
Our support team will take a look and get back to your as soon as possible.
Qode
Thank you so much for your help! Great team and amazing theme!
My best regards!
Hi,
You’re welcome and thank you for the kind words. Glad we could help. 
Qode