1114 comments found.
Hi… Im new to WP….. I see many recommendation about ‘Child Themes’ Would I need to use one on your RT18 as its already so customisable. ?
Hi,
Yes you can use child themes and we also recommend it to customize core functions. http://support-rt.com/forums/topic/tutorial-how-to-create-a-child-theme-2/
However if you only need to change colors and add/overwrite css codes you all need to use the admin tools of the theme.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Hi. We see in the latest update blog posts now implement H1 tags instead of H2 which is great, however, the font is small and not the same size as the rest of the site. Is there a separate area to set font size for H1 tag in blog posts? You can see here vs our home page: http://www.seofuelmarketing.com/how-to-tell-your-boss-that-your-company-can-benefit-from-seo/
Hello,
Yes it is separate css. You can put the following css code into the box inside Styling Options / Custom CSS and edit the font-size value.
.blog_list h2, .blog_list h1 {
font-size: 26px;
}
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi i can use Slider Revolution Video Background in home page?
Hi, Sure create your slider and use it with its shortcode or by using template builder.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regard
Hi, About Revolution Slider: I wonder how the pendulum effect is forward and backward (as in the demo site) and not side to side.
Thanks!
Hi, Yes, It is Revolution Slider’s option.
Hi there,
I’d like to ask some questions before buying the theme:
1. I need to create a website for a client that needs a corporate website that can have a product catalog with all information about products, including downloading pdf, but without prices and online shopping.
2. With this theme, is it possible and easy for the client to add/modify categories and products?
3. Will it be possible to give my client only access to add/modify products and certain CMS pages and have the rest hidden from him?
Thanks
Hi,
1) The product showcase is exactly built for this. 2) Yes, you can check the UI from this page http://rttheme18.demo-rt.com/admin-panel/ especially http://rttheme18.demo-rt.com/wp-content/uploads/2014/03/products.jpg 3) It is not possible with default features.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
What I meant in question 3, is that I do not want my client to do any modifications in the theme/design etc but only edit content and product information(inc images) or add new products. Is this possible?
If you need to disable some theme tools for your client you must customize the codes.
hello,
first thank for your great theme but I want to ask somethings before I buy it first I noticed that you use google fonts now if I have my own font and I want to use it can I change it (note that the font isn’t in google fonts) and from where can I change to my fonts not google fonts if there that option on your theme?
Thank you in advance
Hello,
You can turn off the google fonts and add your font with your custom css codes.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
hello again
i need to do an homepage portfolio site as www.novembre.it – its not important the numbers of “squares” at screen. a 4 or 5 columns its enough. i need the same rollover effect(with different color). i need also to show the portfolio categories and the menu as well. we can create a site like that with your theme? i hope so!
Hello,
You can have this style http://rttheme18.demo-rt.com/our-portfolio-2/ with more than 3 columns and some styles are optional. http://support-rt.com/forums/topic/tutorial-demo-website-templates-sample-contents/
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Is the contact-form broken? Once i add the contact form to the layout the theme breaks and nothing is shown anymore.
Hello,
Most probably your server generates a php error because of a missing php module. If you enable debug mode we can see the issue http://codex.wordpress.org/Debugging_in_WordPress
By the way, you can always use Contact Form 7 plugin instead of the default contact form, they have same style.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hi,
Please fix it search bar on safari.
https://www.dropbox.com/s/4o7isaa96klfrfb/Screenshot-2014-11-10-00.19.50.jpg?dl=0Thanks.
Hello, The bug has been fixed with the latest update (version 1.5) please update your theme.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Tesekkurler 
Hi, thank you for this nice theme. I would like to create a product (showcase) menu that contain all the categeries i have.
could you please help me to do the same as in your theme ?
thanks
Hi,
If you want to add all the product categories into the main menu (below the logo) you must do it manually via Appearance -> Menus.
But if you want to place them in a sidebar you can use [RT-Theme 18] Product Categories widget.
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Thank you, by the way, i have some issues and i’m gonna open a new support request.
I LOVE this theme but I wish it used the “homepage boxes” like you did in #17 theme. Makes it easier for clients to edit their own content. Keep in mind for theme #19. Keep up the great work!
Hi Terry, RT-19 will have different editor and will be easier to edit those areas
Thanks for the feedback.
Hi, I am interested in purchasing this template. Is it possible to display product prices only to registered users?
Hi,
It is only possible with some custom coding for product showcase (not woocommerce) We can provide the extra code you need if you contact us via our support forum after your purchase. Thank you.
Thank you for the quick reply. What would be the cost for you to add such a feature? At what time you are able to add such an option?
We will be glad to provide the code free. Please start a new thread on our support forum at http://support-rt.com for this request after your purchase. Thanks.
Hi! I am enjoying working with this theme. I have a question. How can I create another page portfolio with separate categories?
Hello,
Yes you can do it by using template builder or just portfolio posts shortcode. You can find detailed instructions inside the Setup Assistant of the theme. If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
Hello I would like to buy your theme to use for a customer who ask me to do it in exactly same way of www.biokill.com.hk. Can you please take a look at that site’s menu, with all the subcategories, the e-shop, homepage like that but adding a video, we need also the translation for 5-6 languages (thai included).
Hello,
You can create similar concept with RT-Theme 18’s design. The website you referred is very old. You must tell your client the new website will be looking like http://rttheme18.demo-rt.com/ and the products can be displayed on the home page like http://rttheme18.demo-rt.com/home-with-woocommerce-products/ and it can be combined other elements that seen other home page examples. It can be translate to other languages by using the WPML plugin.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Hey!
great theme,
i saw this theme in rtl mode, it has some css bugs.
if i buy it and find the css bugs, did you fix them for me please?
Hello,
There is no css bug we know at the moment. We constantly update the theme and fix reported problems. For example the latest version 1.5 comes with many fixes for RTL websites. We always be here to help and update the theme if you find anything that is not work as advertised.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Hello… I would like to buy you theme to use it on my current website but there’s one problem which I need to know before I buy it. On my website I’m using the default Post Type to display products and I see that your theme has a nice layout for products but it’s using a custom post type. Is it possible somehow to apply the standard Post Type the same layout and the Product Post Type? Cause I don’t want to lose my links for the products which are well indexed by google. I know my way around wordpress and a bit of php but if this operation is complex, I’m willing to pay for it.
I would appreciate an answer as soon as possible. Thanks in advance!
Hello,
You can create a similar layout by using shortcodes. For example, for the product images you can use slider shortcode. The tabular content can be created with tab shortcode, and create the layout by using column shortcodes, etc. By the way, you can customize the permalink of the product custom post of the theme ( see product options http://rttheme18.demo-rt.com/admin-panel/ )
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
Hi There,
I am preparing to purchase your theme just have one question, Is there a way to have custom carousel of any content except blog post, testimonial and product like its there in the demo of your theme. or any short through which i can put any content in it that will rotate like a carousel in your demo.
Thanks Ram
Hello Ram,
No it is not possible with the theme shortcodes but maybe you can find a plugin for it.
Please feel free to ask if you have any further questions. Thank you for interesting in my themes.
Best Regards
I can’t seem to find the “pricing tables” how do I access them. I don’t see them as one of the options in the template builder. Anna!
BTW I LOVE this theme! http://ekiniink.com
Hello,
You can find all the shortcode documentation with example codes by clicking the “Shortcodes” button top of the Admin Screen. http://cl.ly/image/0O0j2W2j0Q2q/Image%202014-11-05%20at%205.50.53%20PM.png
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
hi. for example ; three portfolio items are listing in a categorie. on mouse over coming two icon for section. “zoom icon” and” link icon”. how i remove zoom icon
i want see only “link icon”. thank you.
Hi, You can use the following css tweak to remove the button. Put the code into the box inside Styling Options / Custom CSS
.portfolio_item_holder .icon-zoom-in.lightbox_ {
display: none;
}
.portfolio_item_holder .imgeffect:hover a:nth-child(2) {
margin-bottom: -20px;
}
If you have any further questions regarding this theme, please let us know by opening a support request on our support forum at http://support-rt.com
Thank you for purchasing my themes.
Best Regards
i cannot access your demo recently Access denied. Your IP address [112.198.90.146] is blacklisted. If you feel this is in error please contact your hosting providers abuse department.
Hi,
Do you still have the issue? I don’t see your ip in the black list! Please let me know! Thank you.
thanks i can see the demo now