2267 comments found.
Hello again,
Is it possible for you guys to help me with the short code that you have on the Demo Home Page II, where “Our Spa Packages” are displaying with a vertical tabs on the left hand side?
Thank you 
CBDALI
Hi.,
We have attached home-page-2 https://www.dropbox.com/s/2rabue0jq0bhuu2/home-page-2.txt?dl=0 shortcodes. So refer https://www.dropbox.com/s/7mq3sv74i1fl7vg/paste-shortcodes-here.png?dl=0 and use attached home page 2 txt file.
Regards., DesignThemes Support.
Hey
How do I add the standard side bar to standard blog posts?
http://prntscr.com/52sfkdThanks Paul
Hi.,
Go to corresponding single post item page and choose post layout as your wish – Please refer https://www.dropbox.com/s/g2v8m3thw33r0ja/post-layout.png?dl=0
Regards., DesignThemes Support.
Hi
Two more issues:
- Can you please provide the full dummy content for all of the pages in the demo (including catalog items, services, staff and customers)? That would be very helpful! - I’m not able to find the catalogue id i have to mention in the code. ([dt_sc_catalog_items item_ids=”???” column=”1” excerpt_length=”80”])Can you please help me?
Thanks so much in advance. Greets Dom
Hi.,
Kindly., Import attached .xml file to get our all demo data.
https://www.dropbox.com/s/uhz96addgnaterg/spalab.wordpress.2014-11-04.xml?dl=0Regards., DesignThemes Support.
Thank you. Could you give me also a short answer to my second question?
btw: great and fast support here. thanks!
Hi.,
To find the catalog item id – Please refer the screenshot to find : https://www.dropbox.com/s/kqxqqdsejuzwhu0/find-catalog-id.png?dl=0
Regards., DesignThemes Support.
Thanks. Found it.
Hi!
Thanks Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Regards., DesignThemes Support.
Hi, i bough the Spa Lab theme but,
How do I download the demo content? From where?
thanks,
E.O.
Hi.,
Please Import attached .xml file to get our demo data.
https://www.dropbox.com/s/uhz96addgnaterg/spalab.wordpress.2014-11-04.xml?dl=0Regards., DesignThemes Support.
Hi, I purchased a Spa Lab theme. After I import the demo pages, contact-2 is missing. Please, help.
Hi!.,
Hope that the following instruction & screenshot will help you get a clear view.
Refer https://www.dropbox.com/s/7mq3sv74i1fl7vg/paste-shortcodes-here.png?dl=0 and use attached https://www.dropbox.com/s/7kode5o9kgzq7c9/contact-layout2.txt?dl=0 file
Regards., DesignThemes Support.
Hi, from my Reservation page, it redirects to your DEMO page by clicking return reservation page. How do I change the URL to my own website address?
Hi.,
Please Refer change : https://www.dropbox.com/s/mctptbj621dgg9r/change-link1.png?dl=0 .
Any ways Thanks for notification , we will fix this in our theme updates.
Regards., DesignThemes Support.
Hi, I tried but nothing changed. I do speak Korean if that helps us for better communication in case, please. Any other suggestions?
Hi!.,
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hello,
I found a bug on woocommerce cart page. On mobile devices when you have two or more items in cart, you can just see one item and all other disappear.
May you help me to solve this issue?
Thanks
Thanks
Hi.,
You can see a scroll bar in mobile devices below the “Proceed to Checkout” button. Just using that you can scroll to all the products in the cart.
Regards., DesignThemes Support.
Hi, i like this theme, but please help me with making it look on my website just like is in your demo version. I tried “Import Dummy Data”, but it doesnt look like it should. Thx.
Hi.,
Still we are getting “The connection has timed out” when we load your domain. Get back to us once it is fixed.
Regards., DesignThemes Support.
hello
i would like to know if there’s a shortcode to include all procedure at once in a list with price excerpt and picture wich link to the full procedure as for catalog option… as far as catalog shortcode is concerned, can we have all product from a catégorie with shortcode without to put all ids one by one…i ve got sometimes more than 20 product by category and it’s a bit long to put all id’s…when my client will add some product it’s important that the product automatically add to the list without to change the code in the page as for shop page… thx for your help and sorry for my bad english
Hi.,
Thanks for making contact.
If you assign “Catalog Template” to a page as shown in the screenshot, then all the catalog products will be shown as this page http://wedesignthemes.com/themes/dt-spalab/catalog-type-i/ Also regarding the shortcode we do not have that option for now. We will implement this feature in our next version.
https://www.dropbox.com/s/v44h9yn6afzspx8/catalog_type1.png?dl=0Regards., DesignThemes Support.
Hello Guys,
I love the theme flow and as always all Good…..
1 = Please guide me how to add UAE currency .. 2 = please need little guide about slider, how to get those images working for me on the slider
it is UAE dirham ” AED “
Thanks
Hi.,
Thanks for making contact.
Which section you need to change the currency value?
Regards., DesignThemes Support.
Can you please send me the info to import the sliders? For example, on the About Us page I get an error “Revolution Slider Error: Slider with alias pageslider1 not found.”
Thanks.
Hi!
Thanks for making contact.
1) First create the sliders from layerslider or revolution slider
2) Then go to the page that you need to put that slider in backend.
3) You can see the Slider Options below the editor.
4) Select the slider that you have created.
5) Update the page. Thats it.
Regards., DesignThemes Support.
Hi,
Excellent theme *. Many thanks for the hard work.
Two small questions:
1. How do I create the leafs-line under a handwritten header (like on your example home page 2 “Spalab – A definitive Spa Collection”.
2. On my website, I tried:
[dt_sc_fullwidth_section backgroundcolor="#503442" backgroundimage="link/to/image.jpg" opacity="1" parallax="yes" backgroundrepeat="no-repeat" backgroundposition="center top" textcolor="#ffffff"]
However, headers (like [dt_sc_h1_title]) don’t appear as white text.
Also the box is not full-width. It only goes to the edges of the text area, but not the sides of main (I hope this makes sense to you.
Many thanks again.
Hi.,
Thanks for making contact.
1) Use the following shortcode for the floral background image. [dt_sc_h3 class=”floral-head alignright” title=”Spalab – A definitive Spa Collection”]
2) It seems the h2 title is in white color only. Also for the page that section to be in full width you need to assign “Full Width Template” to that page.
Regards., DesignThemes Support.
Hi
When I do a new post as “gallery”, i can choose the pictures at the bottom and the gallery shows up in my blog view correctly. But every picutre appears multiple times when i click forward/backwards in the post. What am I doing wrong?
Thanks and greetings. Dominic
Hi!
Hope you had a great weekend
Please mail us your site credentials (WP & FTP access logins) along with the page link immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Thanks for your reply. I will contact you asap. One further question: when I choose “disable feature image” nothing happens. Is there a possibility to have a post without post-picture an no placeholder image? thx
Hi!.,
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
How do i remove elements of the homepage without losing the structure of the page?
Hi.,
Hope you had a great weekend
Just remove the elements one by one from the bottom from the backend, so that you will not loose the structure.
Regards., DesignThemes Support.
Hi, Thanks for your reply.
I was talking more about taking out the features like: welcome to your spa lab at the top of the page. Those actual elements in the html code of the website.
Hi.,
You mean to show the text “Welcome to Spalab” above the slider section? If yes, then we do not have that option. You need to customize the header.php as per your needs.
Regards., DesignThemes Support.
Hi,
1) Where do i change that in the header.php file? 2) How do i get rid of the white background circle when you remove the logo at the bottom of the page? 3) What is the required size of images for the revolution slider?
Thanks
Hi.,
1) Sorry but you cannot have it above the slider. Because the “Welcome” text comes from content area in the editor. The code will be written as to show all the content in the editor section to show below the slider. So showing that particular content above the slider is not possible.
2) Just add this css code in Dashboard -> Spalab -> Integration -> Custom Css.
#footer:before { height: 0; }
3) We have used only layerslider and not revolution slider. We have used the images with the size of 1920×600 for full width.
Regards., DesignThemes Support.
hi, how do i
1) change the colour of the text on the pages, more specifically, ‘Experience the Art of Caring’ part of the homepage
2) Change the size of the black area at the bottom on the homepage
3) change the 3 icons on the homepage that is animated
And the 3 icons on the homepage that is animated
Hi.,
Thank you for contacting us.
1) Just add this css code in Dashboard -> Spa Lab -> Integration -> Custom Css. Change the color code as per your needs.
.tag-line { color: #ff0000 !important; }
2) Can you more specific about the 3 icons that you mentioned in the home page and what you need to do with that? Send us some screenshots.
Regards., DesignThemes Support.
the icons are the leaf, fire and globe that spins when hovered over. And how do i reduce the black area above the footer?
Hi.,
1) Those are font awesome icons. You can change it from the shortcode as shown in the screenshot. Check this link for available font awesome icons. http://fortawesome.github.io/Font-Awesome/icons/
Refer : https://www.dropbox.com/s/498blnjnbzxd3sw/change_icons.png?dl=0
2) Remove the div marked in the screenshot in footer.php to remove some height.
Refer : https://www.dropbox.com/s/oqehvu0wvzemhjf/remove_space.png?dl=0
Regards., DesignThemes Support.
Hy, I need to change once the color of “dt_sc_h2_title” What parameter ? Thanks
Hi.,
We didnt include property for changing color.
You have to customize CSS to achieve this.
Regards., DesignThemes Support.
Hello,
In the “spa lab” settings admin inside WordPress’s admin, it won;t save changes, it just gets stuck saying “saving all…” Everything else hosting wise works – updating, pages, posts, etc… (godaddy)..is this a known issue with a fix, or is the server misconfigured in some way?
Thanks TO
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!
Regards., DesignThemes Support.
Hi, We purchased the theme and installed it. Few issues we had:
- We are unable to import the dummy data, we’ve tried the importer button as well as importing the XML file provided. see images via dropbox https://www.dropbox.com/sh/y5k6jipu8dlm8t5/AADuin22VLViN4jJhNXGW38ha?dl=0
- on the home page, we get the following error message The jQuery library must be included before the smoothscroll.js file. The plugin will not work propery.
- Can you please send us the slider files..
Many thanks in advance
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
I’ve sent you the details. Hope we can get this sorted soon. Many thanks in advance.
Hi.,
We have activated wordpress default theme and checked your site. The same issues occurs.
So contact your hosting team.
Regards., BuddhaThemes Support.
I manage to fix the issue on the site but still having problems in importing the dummy data, it still comes back with an Invalid post type.
What seem to be the issue, I know it is a theme related issue and not WordPress or hosting issue as I managed to import other posts with no issue.
I have changed the theme testing location so if you need to have a further look let me know to provide you with site details.
Many thanks
just for anyone that may face the same issue with uploading the dummy data, here is the solution that will fix the issue:
1) Download and Install 7zip. 2) Right click on your .XML file -> 7zip -> Add to Archive 3) Change the “Archive format” to gzip and hit “OK” 4) Try to import the file again (using the .gz you just created) and it should work.
Hi.,
Thanks and let us know if you have any other questions.
Regards., DesignThemes Support.
Is there a way to disable images on the catalog page?
Hi.,
We do not have that option in this theme.
We will consider it in future updates.
Regards., DesignThemes Support.
Hello
Can you send me layerslider demo
Hi.,
Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the import file of the Spalab slider.
Regards., DesignThemes Support.
How do you remove the heart and number when you hover over a portfolio image? Thanks.
Hi.,
Just add this css code in Dashboard -> Spa Lab -> Integration -> Custom Css
.portfolio .portfolio-detail .views { display: none !important; }
Regards., DesignThemes Support.
