4615 comments found.
after we purchased it, do we get subsequent updates of the theme for free?
Hello chanche3,
Yes, we keep trying to make more options and better / stable theme. that’s what our developer mostly spend time for.
Thank you and have a good weekendRob
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Does your theme allow public users to submit the listing?
Hello chanche3,
Do you mean if there is a front-end submit form? if so, yes we have. please login our demo site ( id:demo / pwd :demo) and test it. you (admin) have an option to let them (new items) pending or publish. when it’s pending, the new items need to get approvals from admin.
Thank you and have a good weekendRob
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Does your theme allow bulk uploading of information? For instance, I can purchase the yellow pages of all the business in my country. Can I upload all these information easily?
What’s the file format I can use to upload?
Hello chanche3,
Unfortunately, we don’t have that feature. we may have it in the future. it may take time.
Thank you and have a good weekendRob
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Thanks? for this feature you may want to consider it in future as some of the competitors products have this and very useful for business to setup a directory listing
Hello chanche3,
Yes we may add this in the future. however it’s not really simple. we need a lot of testing and time. our developers are busy for other issues now. as far as I know, other theme also took time for this feature. anyway thank you 
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Can the additional information be easily customised with other things other than mon to sun?
Hello chanche3,
That’s custom fields. we added check, radio boxes. you can create some custom fields for extra input on front-end / backend.
Thank you and have a good weekendRob
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Urgent enable new update..
Hello stano13,
I told already you many times to talk to our support team. not here. Unfortunately, our support team is not working on weekend. there is always a solution if you don’t like this update. the map issue has been already improved on our support site. if it’s still not working, please ask our support team. they will give you a solution. it should be on Monday.
Thank you,
Rob
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As they are? Great job, congratulations! I wanted to comment on 2 things,
1. I have problems with the login by Facebook, i have already created the app correctly but trying nothing happens.
2. I have the Spanish translation to 73% and would like to send them, I have already done 4 translations and always added new lines, I would like that you only add the missing lines already that i would translate it again. These files i’ve already sent to the email that we agreed upon.
I hope news,
Greetings!
Hello roderiklasso,
Thank you so much!
we will keep working on it!
1. I guess it works. I heard our support team tried again and worked yesterday. they might give you more details on support site and I will try too.
2. Thank you so much!
it’s really a big help for our Spanish buyers!I I will check and get you back.
Rob
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Hello!! awesome theme!!
I need to use the option “my location” when the page load.. how can i do this?
i need people load page and see they location automatically (they dont need to do clic on “my location” button).
sorry for my english 
regards!!
Hello evirrueta,
Thank you for your purchasing.
We don’t have the option at this moment. however we will add a searching bar with my location. You may need to talk to our support team if auto detect location is possible or not. I think it should be fine and add an option for it. please post it on our support site ( http://javothemes.com/forum/ ). our support team will assist you on Monday. it’s weekend here 
Rob
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Is the theme very slow? because it time I click a page, there will be this Directory percentage loading before the page is shown.
Can replace the directory logo image with own logo?
Hello chanche3,
It’s fast enough. we are keep working on loading speed. there is an option to hide / show the pre-loading on the page. I will disable it soon. you can also replace the logo to yours.
Thank you and have a great weekend,Rob
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any update on Google places suggestions option?
Hello nidleon,
Do you mean “auto suggestion” on searching? yes we have and we will add more on location input part. (not dropdown). please go to our demo and try to add location on “add an item” page. it’s on my page.
Thank you and Have a good weekend.Rob
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yes i saw that. that will be great in home search form.will that be easy to do?
Hello nidleon,
That’s what we are trying to add on next update or in near future. we will try to add more searching options with tags or locations (just we talked)... etc. could you please little bit wait until we make it. 
Rob
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kool… any expected date?
Hello nidleon,
We can’t give you the specific days. it can be changed all the time and there are always unexpected issues happening. we just do our best. there will be a maintenance update soon. but not with this feature.
Thank you for your time.
Rob
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Hello, I’m from Brazil.
I am wanting to create a shopping guide in my city.
And have no doubt about the values, this license is monthly or annual or lifetime?
The template that you would like to purchase is Javo dirctory can get the loading screen and leave the Home (crowded) screen as the opening screen?
Is it possible to translate into Portuguese Brazil?
Hello servti,
The regular licence is for lifetime. if you have more details please contact envato support (themeforest). they handle all of licence issues.
Do you mean the pre-loading? there’s an option to hide/show. I am not sure what you mean about leave the home screen.
There is a plugin for translation in Portuguese.
I hope it helps.Thank you and Have a good weekend.
Rob
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Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Javothemes, javo bought the template directory as can the plugin to Portuguese?
Hello servti,
Thank you for your purchasing
Please go to our support site and go to knowledge base. there are a lot of information. you need to use a plugin to translate. please have a look ( http://javothemes.com/forum/knowledgebase/translate-your-languages/ )
if you have more questions/ help, please use our support site ( http://javothemes.com/forum ). our support team will assist you. 
Rob
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Hello Javo Team, firstly thanx for you made this marvellous theme!
Well, if I purchase, can I benefit from updates? Thanks
Hello seydiemrah,
Thank you for your warm word. we will keep trying to make it better and better. I hope our buyers like it.
Thank you and Have a good weekend.Rob
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Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
Hi, maybe you would like to know that. This information apper when i’m entering the codestyling localization tab.
Compatibility: Loading Issue: Author is using load_textdomain instead of load_plugin_textdomain function. This may break behavior of WordPress, because some filters and actions won't be executed anymore. Please contact the Author about that
Hello thejonesh,
Thank you for your report!
If you can report on our support site, it might be faster 
I will create a ticket and let them have a look.
Rob
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by the way, I have searched quickly. the error seems to be not with our theme. load_plugin_textdomain is for plugins. I guess “load_textdomain” could be for themes. Have a look this. https://codex.wordpress.org/Function_Reference/load_plugin_textdomain
Anyway, I will let them know. my knowledge is limited 
Thank you and have a good weekend!
Rob
Great theme, but when i tried to upload in wordpress it failed and i got this response, what do i need to do?
Installing Theme from uploaded file: themeforest-8390513-javo-directory-wordpress-theme.zip Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Hello outdoorjunkiez,
you need to unzip first and upload “javo-directory.zip” file only. once you unzip, if you google it, you can find a lot of information about it. that’s a common mistake. however did you purchase our theme? I don’t see your purchase history.
Thank you,Rob
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How can i change the Labels, im wanting to change “Category” in the search on home and elsewhere to be called “Region”
Hello sleekdesignltd,
We don’t have Region, we have location taxonomy. Do you mind if you use our support site ( http://javothemes.com/forum ) for future questions / issues? we can keep your support history to help you quickly and better space for the details.
Thank you,Rob
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@sleekdesignltd facebook login guide http://javothemes.com/forum/knowledgebase/how-to-setup-facebook-login-feature/
enjoy 
Thank you

Rob
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I cant get the facebook integration to work?
Is there a guide for how we need to setup the facebook app ect as when i click on “login with facebook” nothing happens?
Ive followed that but it doesnt explain how to create/setup a facebook app, i followed the guide but the facbook button my my site does nothing?
Hello sleekdesignltd,
Please see the page. our support team added little more links to get app id. if you still have problems, please contact our support team on support site. (http://javothemes.com/forum/)
Thank you,Rob
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Does your theme allow to refine results within each category and sub-category on the basis of custom fields (radio buttons, checkboxes etc.)? In other words: Can admin create category-specific custom fields [Wi-Fi (checkbox), Airpot shuttle (checkbox), Wheelchair accesibility (radio button) etc.], so that users in “Hotel” category could refine their search results to find only hotels with: Wi-Fi, Airport shuttle etc.? Let’s assume another situation: Websites’ visitors want to find restaurants within “Restaurants” category that only have some specific features like: Price range, Outdoor seating, TV, Attire, Parking, Wi-Fi, Wheelchair accesibility, etc.
Admin should have an option to decide to create any custom field (with types: checkbox, radio, text field, text area, etc.) he want for each category.
If not, what is the point of adding radio buttons and checkboxes if the theme does not allow for advanced search? I think you should add advanced search option to the search bar. Visitors should also have an opiton to refine search results within each category, after going to the specific category page.
I hope you will find my suggestions helpful and that they will make your theme even better. If you will implement those features, I will definately buy your theme.
Best regards.
Hello Welmann,
These are for single pages to get the owner of information. you may need some information which need radio, check boxes. then they will be displayed on the single page. yes if we have advanced searching it will be good to have. however it’s little complicated parts. we will add some of advanced searching in the future. it may take time. they (custom check, radio) are good to have to give better information on the item (listing)
Thank you for your suggestion,Rob
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Hello there,
Just want to say that you did a great job with the update. There are a few bugs, but i see u are very fast solving them. I see again comments like this theme is no good and others like that. I have a question for those posting these comments : ” Why did you buy it?” I buy it after i asked and check every little thing i needed to know and i decided to buy it, as is what i need. So please stop commenting and complain the updates are bad. Use the old version that u like and let us use the new one. You have an issue, use the proper channels to address it, don’t comment here and disrespect the theme developers. If u can do a better job, do it and stop crying like a baby! Great job Javo! Keep up the good work. Thank you!
Hello Djmkee,
Thank you so much for your understanding and your support. we will do our best to keep working this theme better for your (our buyers) site.
Thank you,Rob
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For the payment is it possible to have offline bank transfer?
Hello altious,
There is a bank check option on payment type. you need to check and add them the package. it’s like little complicated at this moment. there will be a selection in near update. so you just need to give them a package after you check the payment is made. it should be done soon.
Thank you,Rob
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Hi is it possible to have booking plugin to work with items and add it in the map on items?
Thanks
Hello menes_ms,
I have heard some of them made it with a plugin. but it’s not on front-end for the listing owners. only admin can control and add them on items. however we can’t guarantee the 3rd part of plugins/software which we didn’t make compatibility. you may have to find one.
I hope it helps.
Rob
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