4615 comments found.
I purchased javo directory and followed the instruction to install the theme and import the sample data
When I access my site, while I can see the site, the alignment is all off.
I raised a ticket at the support
Hello chanche3,
Yes please create a ticket with details (maybe with our site information such as a temporary admin account) on our support site. ( http://javothemes.com/forum/ ). it’s really busy on Monday due to many support tickets during the weekend. if it’s little late, please understand.
Thank you,Rob
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PRE-PURCHASE QUESTION:
I will be adding 12,000 listings to the site. Have you tested with that many? Does it affect performance?
Thank you.
Hello danstrong,
I have found your message and just replied.
Thank you,Rob
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Hi Javo,
I would like to purchase your theme. But have a few question
1. In your search, you have Search, Category, Location, Views. What is the use of this views? You did not show any views count on the listing or item detail page. What is it for?
2. Is the theme open source, i can make any modification?
3. Also for the map box, the listing display on the map is not equal in the count. if i shift the map to another location, the listing on the right should be refresh to update. refer to airbnb.com implementation
Hello iloveholiday,
1. That’s for how many items you will display. 10 is for 10 items.
2. Yes if you know how to do, feel free to modify. however our support team can’t help your private customization.
3. it was like that and changed to show all of them. some buyers want to show all of them. just pagination on right side. this is more easy to see all of items to find.
Rob
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Hello Javo,
i’m playing around with your demo and i have a couple of pre-purchase question.
1) I see it’s possible to filter events by category (masonry is really fine) but Is it possible to filter by Location too? If not, it means that every Event is displayed? And, considering this scenario, what in case of hundreds of items? I think filtering by Location is mandatory. As a user of a directory, i’m interested in to know which events are taking place in the location i’m visiting. Also important is to set a starting and ending date. Hope you note it in one of your next update.
2) I think there’s a sort of a Recent items widget (displayed in the sidebar of the item details page). What i’m trying to understand is if it’s possible to customiize it with more infos. At the moment i see just a picture with a zoom effect on it, which is absolutely useless. No other information. Same thing for Recent reviews.
Honestly i don’t see any logic in this.
Wny not something similar to “New events” in sidebar, with a picture, name of the item and a short description?
Thanks.
Hello longsoul,
1. We will work on events or any other features after we do directory options. we may create a map for events only and some filters.
2. Yes, you can also create new items like events with picture, name. it also sounds good. I will talk to our developers about it to find little better design or feature.
Thank you,Rob
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Please make it possible to charge a different price for:
- Amount of images - Social profiles - Ability to make events
I hope this will be implemented in future updates.
Hello NMillard,
Yes we will add some in near future. it would be better.
Do you mind if you use our support site ( http://javothemes.com/forum ) for future questions / issues? this place is for pre-sale questions. there is a support team to assist you in our support site. we can also keep your support history to help you quickly and better space for the details.
Rob
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Hi guys!
Great theme! When my user testers register a new account, they seem to have access to the dashboard and media. I used the demo/demo login on your site and it doesn’t have the black admin bar on top or access to either of those. How can I make my website registration take me straight to their profile like how you guys have it on the demo site. Thanks!
figured it out!
Hello darinbnguyen,
Sounds great.
Do you mind if you use our support site ( http://javothemes.com/forum ) for future questions / issues? this place is for pre-sale questions. there is a support team to assist you in our support site. we can also keep your support history to help you quickly and better space for the details.
Rob
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is there csv import of listings
Hello nknair,
Unfortunately, it’s not ready at this moment.
Thank you,Rob
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Hello,
Is it possible when clicking on a pin to have the “Details” in a popup and not be diverted to a page ?
Thanks
Hello pauljg,
Unfortunately, we don’t have that option. it goes the detail pages only.
Do you mind if you use our support site ( http://javothemes.com/forum ) for future questions / issues? we can keep your support history to help you quickly and better space for the details.
Rob
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Hi I’m having trouble creating a new page with Map as header. I used the “default template” and click “MAP” as the header option. But the Map is not showing-up on the page.
I want the “MAP” to be the header then “featured” listings and “events” in the body
Please give options to do it.
thanks
Hello FNFwebs,
Map header shows only with item list templates. please select item list template. we only have map header with item listings. so the body part will be showing item listings. we will add some more map parts later and we have a plan to add this issue on next update if there are no complicated issues.
Thank you,Rob
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Thanks, I will be looking forward on it. May I know when will be the next update?
Hello FNFwebs,
We are working on new update version for bug issues on last update. I am not sure if we can add it on the update. I hope it should be ready soon.
Thank you,Rob
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Pre-sale questions: - Is there a way for users to “save” each event/discount offered as a favorite?
- Is is possible to display only items (profile pages and events) within a set location using “my current location”?
- Is is possible to display only items (profile pages and events) within a set location using auto ajax filling location rather than drop down menus?
- Is it possible to have each locations have subdoamins like Craigslist ie: newyork.sitename.com (then only the new york areas show)
Please let me know.
Thanks!
Hello divisionalmedia,
At this moment, we don’t have that feature to save events.
- You need to use “my location” (geolocation) on maps and filter them. we will add an option to find my location items on menu in near future.
- Unfortunately we don’t have that options to display events. only items on maps.
- you can create custom pages with locations. the name can be sitename.com/location-name (or custom name). like this page. ( http://javothemes.com/directory/brooklyn-with-map/ ). it can be also possible to create locations, categories. like this page ( http://javothemes.com/directory/brooklyn-food/ )
Thank you,Rob
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Thanks. Could I hire you to perhaps add these features as a customization?
Hello divisionalmedia,
We are not sure if our developers have time for now. we are extremely busy for our issues and update. when we have time, we can do. but not now. 
Rob
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Hi,
Just purchased. Everything runs fine until I install the PMP plugin. Then I get the error page: Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Once this happens I can’t access my site or dashboard or anything. I know this could be some other problem but I’ve had to uninstall/reinstall wordpress/theme/plugins etc multiple times and I’ve established that it happens every time I install the PMP plugin…
Any suggestions??
Thanks
Hello KB17,
Could you please give us the details on our support site ( http://javothemes.com/forum )? our support team will assist you. they may need your site access information such as temporary admin account, ftp information.
it seems to be server setting problem or redirect issue with another plugins. if you can’t access dashboard to disable the plugin, please “rename the plugin” via FTP. then it will be disabled. Please inform our support team, they will assist you.
Thank you,Rob
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Hello where i can see on your demo, the different package ( image, featured etc )for the user
thx
Hello antijulo,
It’s not ready for the images, featured options. we will add some in near future.
Thank you,Rob
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It is possible that that there some field that does not translate? In the price list, I get no change “Posts”
Hello gnxdevelop,
The words (Posts) is very common words. please let our support team know and check. they will see and fix if there is any missing strings. This is our support site. ( http://javothemes.com/forum/ )
Thank you,Rob
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You have to create a function to the functions file for child-theme translation files can be saved in child-theme.
Now only you can read if you are in the folder of the theme.
function presscore_load_text_domain() {
load_child_theme_textdomain( get_stylesheet_directory() . ’/languages’ );
}
Hello gnxdevelop,
Yes, I believe that there is a tip for this on our knowledgebase. or if you need only theme strings. ‘load_child_theme_textdomain( ‘javo_fr’, get_stylesheet_directory() . ’/languages’ );’ we are not sure if we need to add them into child theme or not. because not everybody needs translate. anyway thank for informing us.
Thank you,Rob
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PRESALES QUESTIONS:
- Is it possible to change the name of the tabs for the company listing and additionally can each tab support different content such as forms, drop down lists for companies to select from.
Also is it possible to viewers to the site be able to create favorites lists.
Also additional questions is it possible to assign companies to groups within buddypress. This way they can post to groups that users join?
Hello keithrobertlewis,
Yes, it’s possible to change tab names to your custom names. I am not sure what you mean “different content” the contents are not possible to change.
yes viewers have a favorite listing. it’s on my page. we don’t have that feature for grouping with companies.
Thank you,Rob
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Hi, I have a little problem.
In the wide map style when you click on a marker on the map you get a popup window with informations like “phone”, “website” and “get directions” button. I easily added the “email” information but I can’t add an “address”.
when I add <div class="prp-meta"> {email}</div> it works, but when I add <div class="prp-meta"> {address}</div> it doesn’t work. Please help me.
Thanks!
Hello Terracon,
Please post this question on our support site ( http://javothemes.com/forum/ ). our support team will assist you. if it takes time, please be patient. Monday is extremely busy.
Thank you,Rob
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Hi, is it possible to change underscore out with a dash (item_category) for example like here : http://javothemes.com/directory/blog/item_category/it-business/
and where do you rename word “category”?
Hello dimitrij,
At this moment, we only have an option to rename ‘item’ slug. we will add to rename ‘item_category’ in near future.
Do you mind if you use our support site ( http://javothemes.com/forum ) for future questions / issues? we can keep your support history to help you quickly and better space for the details.
Thank you,Rob
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Do u have the admin screen shots or admin demo site where we can try out before we purchase? Thanks
Hello chanche3,
Unfortunately we don’t provide admin demo server.
If you have more questions (or any problems), please visit our support site ( http://javothemes.com/forum/ ) and create a ticket. our support team will assist you.
Rob
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Support: 10:00 ~ 20:00 (AEST), 01:00~11:00 (BST), 17:00 ~ 03:00 (PDT)
( Except Weekend )
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