112 comments found.
Just activated the theme and imported demo content and it displaying a little broken.
http://10force.s.strategiesuk.net/Using a multisite when I try to install plugins bundled with the theme I get user not allowed. looks as though a plugin or somthing must be missing any idea what it could be?
Hello,
Please check this topic: http://support.quanticalabs.com/forum/topic/12108/installation#post-58817
Great, changed minify settings and it is working now.
Hello,
You’re welcome. For further questions please visit our Support Forum: http://support.quanticalabs.com/forum
Hello,
I’ve a problem with a parallax images in my site. When I scroll my site by mouse, images are jumping or something like else…. When I scroll site with Chrome slide everything is ok. Where is the problem?
Can you assist with this?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
It seems that there is no change log for the January update. Why is that?
Hello,
This update has been done on Envato request. We didn’t change code of theme in this release.
Hello,
I’m trying to export my pages from a development site to the new live hosting environment but when I export the pages and run the import, all I get are empty pages because for some reason the page content built with the Page Builder plugin won’t export.
Can you assist with this?
Hello,
Could you send me e-mail with MySQL dump (SQL file) of your WordPress? My e-mail is: quanticalabs@gmail.com. Thanks.
Is there any compatibility issues upgrading to 4.1?
Hello,
No, we didn’t find any issues.
Is this theme compatible with S2member pro, or any membership plugins?
Hello,
I’ve never tested my theme with plugin, but it should work as any other plugin.
My developer is saying that the S2member plugin is causing an internal sever error. I love the theme but I need a membership plugin. Can you help me out with this?
Hello,
It means that it is problem with configuration of your server, not with theme.
can you use landing pages with this theme? such as leadpages or optipress?
Hello,
Sorry, but I’m not sure what do you mean. Could you provide more details?
something like these http://www.leadpages.net/products/
I ask because everything is on one page so i didnt know.
Hello,
This is a standalone theme. Yes, you can build landing page or scrolling page based on this theme, but it contains your own components not related with leadpages.
This is an odd question, but recently just moved the website from one server to a sub-folder to live with the subfolder being /refurb/, when we moved it live everything worked fine with the exception of the icons which still use :
website.com/refurb/wp-content/themes/atrium/media/image/public/icon_feature/medium/mobile.png opposed to
website.com/wp-content/themes/atrium/media/image/public/icon_feature/medium/mobile.png
Wasn’t sure how to change as controlled by pagebuilder, any advice would be great.
Hope it all makes sense
example of issue (check footer) – http://pivigo.com/
Hello,
Please kindly deactivate/activate theme. For future questions, please use of Support Forum: http://support.quanticalabs.com/forum. Thank you.
That did it, thanks.
One last thing – the recent posts widget doesnt seem to be showing the most recent blogs instead of the oldest.
In the footer you can see a 2013 posts show first and 2014 posts below it. Doesn’t seem to be any options in the widget setting to change it.
Upon looking deeper, the footer area is missing from blogs posts e.g. http://pivigo.com/why-join-a-start-up-business/
I have it set correctly in theme options and it is supposed to be using the default footer. Other options such as :
Show post categories Show post author. Show post tags. Show post comment count. and the comment section are all missing
One last thing is there a way to get a logo on the mobile version of the site?
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi I need help I bought this team and i followed every procedures. When i intalled sample data and i refreshed my page. All the list items has a list image including my menu. In the demo i can see two columns. But the one i installed turned all contents to one column. Please i need help
Hello,
Could you send me private message with access to your WP admin? My e-mail is: quanticalabs@gmail.com. I’ll check what is wrong. Thank you.
Hello,
I can not register for the Forum. Do not accept my login. I need your help 
Thanks
Hello,
You already have an account on our forum. I’ve reseted password for you and I’ve sent it to your email. After login, please verify your purchase here: http://support.quanticalabs.com/account/verify_purchase/
There appears to be a security issue in the comment area. All javascript based effects don’t work since there was left a suspicion commet some days ago 
cannot detect any virus oder maleware. Pls check your template for security gaps and provide an update.
Hello,
Theme doesn’t contain any security gaps. All functions used in comment form come from WP core.
For further questions please use our Support Forum: http://support.quanticalabs.com/forum
Hi,
I need your help
footer have to level, top one is not working for some reson. but I have check settings and everything is on.
If I do it from widgets areas its show in preview but is not showing on live page? could please help me with that how can I setitup?
Thanks Chris
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
I cant register to forum, is not accepting me?
Hello,
Could you describe your issue? What kind of problem do you have with registration?
Hello Dears,
Does this theme support RTL?
Hello,
Unfortunately, it doesn’t.
Hi,
Is your counter-box available as a premium plugin somewhere? I’d like to buy it separately if possible and incorporate it into my existing site.
Great work on this theme btw.
Hello,
This is a component used in Page Builder. It does not exist as a separate plugin, but may we will create such one
Well if you decide to, I’ll be your first customer.
Hello,
Many thanks. I’ll consider this.
Nice theme! How do I build a customer counter for money? Right now, it only takes percentages. Thanks!
Hello,
Support for all our items is conducted through our Support Forum: http://support.quanticalabs.com/forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Hi, I simply wish to change the link of the menu logo. Which file do I have to edit.
Thank you. M.
Hello,
Please kindly check this instructional video: http://quanticalabs.com/wp_themes/atrium/instructional-videos/setup-logo-in-menu-component/
For future questions please us our Support Forum: http://support.quanticalabs.com/forum
Hi, I’ bought your theme. Comments on Pages not working – On blog post its ok but on pages not. Can you help me?
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!
Having an issue with using the themes social icons – they are set up in the footer at the following link : http://pivigo.s.strategiesuk.net/
we added them using the following shortcode – pb_social_icon target=”_blank” width=”50” height=”50” bg_color=”15A346” bg_color_hover=”3B444E” profile_facebook_url=”http://quanticalabs.com” profile_linkedin_url=”http://quanticalabs.com” profile_twitter_url=”http://quanticalabs.com”
The images are on the server under media > image> public > icons_social
The image path for the icons seems to be wrong when I’m inspecting the element.
Any help would be appreciated.
short code done right –
[pb_social_icon target="_blank" width="50" height="50" bg_color="15A346" bg_color_hover="3B444E" profile_facebook_url="http://quanticalabs.com" profile_linkedin_url="http://quanticalabs.com" profile_twitter_url="http://quanticalabs.com" ][/pb_social_icon]
Hello,
Go to Appearance / Page Builder, re-save option, clear browser cache and try again.
For future questions, please kindly use our Support Forum: http://support.quanticalabs.com/forum
That did it.
Thanks for your help.
Hello,
You’re welcome. Let me know if you will need more help.
Please help! I am moving the theme across to another server, and I keep on getting this error message: Fatal error: Call to undefined function get_called_class() in /home/offshxpm/public_html/wp-content/plugins/page-builder/class/PB.Component.class.php on line 115
Thanks. Best regards, Aidan
Hello,
You have to use PHP in version (at least) 5.3.
Please help! I am moving a the theme across to another sever, and I keep on getting this error message: Fatal error: Call to undefined function get_called_class() in /home/offshxpm/public_html/wp-content/plugins/page-builder/class/PB.Component.class.php on line 115
Thanks. Best regards, Aidan
Hello,
You have to use PHP in version (at least) 5.3.
