283 comments found.
If you are doing a WP version, I will wait for that, so hurry please. 
Hi DeanoX, thanks for you interest, i’ll do my best to make it available very soon
, Thanks again
Hello! Love this theme and noticed in an earlier post that you are working on a WP version, any idea on when that will be available?
Cheers
Hi, Actually no Specified time i can say but i’m finalizing now and it depends on review , maybe within 2 or 3 weeks.
Thanks for your interest 
Thanks, we all want the WP version 
Thanks mate 
Hi there.
We have problem with the mobile version of the template. When trying to check it through the Chrome on Android – it freezes and the vertical scrolling is VERY VERY slow (actually I have to use 2 fingers to scroll
).
Sent you an email 2 weeks ago – no reply.
Please assist. May be some kind of js or smth is the bottle neck?
Thanks!
Hey, I Replied you after only one hour, and this was 2 weeks ago, could you please check your mail ?
Hi I was close to purchase this amazing template but then I saw what you commented 18 days ago
To be honest this is can’t be done in the current time cause i’m finalizing the WordPress version that will fully support the woo-commerce
Is that going to be soon? I am going to buy your wordpress version definitely!! Great work!
Hi, Thanks for interesting in EXCEPTION and for your kind words, YES i’m developing the WP version and will finish it soon, i think it will be available after the Xmas and according to the ThemeForest review time 
Hi, I’m trying to change the template so that my header stays sticky, rather a than a new different header coming down. I’d like the original header to stay there.
Hi,
please find
<header class="top-head">and add a new attribute data-sticky=”true” to be :
<header class="top-head" data-sticky="true">
Regards
hi i bought already this cool and amazing template but i do not know how i can download the Arabic version
Hi,
Thanks for purchasing EXCEPTION, and for your kind words.
The Template Supports RTL but the package is only in English, and i included one RTL file for only explaining that it supports the right to left styling
Best Regards.

what i can do it i want RTL
Hi again Mohamed, it is very easy.
just open the documentation file and go to RTL support tab and do as it says (it is just one step)
Then change your site text from English to Arabic, and it is done 
Hi, a quick question. 
Where do I put the code and that code, so that remove inuput text, after sending a message ?
Otherwise I really enjoy adapting Exception for me.
Hi, It is pleasure that you enjoyed our work
, thanks mate.
you can go to contact.js and in the last of the file find —> f
function(data) replace all it’s contents with:
window.location.href = “http://www.google.com”;and change google.com with your new url.
Please feed me back if you faced any problems.
Regards…
Thank you very much for your prompt reply.
In the meantime, I tried something like this
$ (’# messageTxt’). val (’’); $ (’# phone’). val (’’); $ (’# name’). val (’’); $ (’# email’). val (’’);
the problem was that I was translating contact.js, and then I forgot about it 
Thank you very much once again!
You Welcome mate 
Hello, Quick question IT-Rays ! The airplane ( round Image ) on the front page. How do you change this ?- can not find it in the Image folder.
Hi again
this is not an image, this is a font icon to be easily customized,
Pleaes open home.html and search for
<i class="fa fa-plane main-bg" style="border:5px #fff solid;padding:30px;font-size:60px;line-height:45px;border-radius:50%" />
and change the fa-plane to any other icon you want, that’s all
Okay ! I found it, but what if my Image is called ” Sham4.png” – what folder should I up upload it to ?
Hi,
The new image should be similar in size to the replaced icon so, we’ll remove the fa-plane class and put the image inside the
<i> tag
<i class="fa main-bg" style="border:5px #fff solid;padding:30px;font-size:60px;line-height:45px;border-radius:50%"><img alt="" src="path-to-images/Sham4.png" /></i>
Bingo ! it worked. Thanks.
Great, you welcome 
Hello ,
Love the theme and your work. Got few things to get clarified thou :
1. Which files to update/change to update my theme to v3.1 2. Can you please credit the pictures/background images used in your theme. I really like some of them and would love to purchase and use them on my site but don’t have time to go through entire marketplace to search for them.
Please get back to me asap.
Will be waiting for a positive response from your side.
Regards.
Hi, Thanks for purchasing EXCEPTION and sorry for the late reply,
About your inquiries:
1 – We have made many updates so, you can read the item description to view the update history and check what is new in each update.
2 – Also please check the documentation file, there is a section for credits contains all links to all resources used in the demo.
Regards.
Hey, I think i was a bit vague with my first question.
I download this theme after update v1.3 , so please tell me which files to change/replace to update my theme from v1.3 to v1.3.1
Also can u please link the background image used behind About-Us text here – http://demo.it-rays.net/exception/light/wide/about-us.html , as i am unable to find it in credits.
To update from 1.3 to 1.3.1 just replace the CSS and JS files, this update is only for fixing some minor issues, also the update was to add the sticky navigation to all HTML files and this is explained in the documentation file before. so all what you have to do is replacing the CSS and JS folders and that’s all.
About the image it is from unsplash.com and i can’t exactly locate it you can navigate and you will find it and more better,
Notice: this image has an overlay color above it just put any image and you will see this color above it dynamically.
if you need this image exactly please contact me via the support form and i’ll send it to you,
I messaged u through support form. Waiting for your mail containing the backgrounds used.
Hey, i replied you 9 hours ago , please double check your email.
Oh my apologies. Your mail directly went into my spam folder. Thank you and keep up your good work.
Never mind, you welcome anytime 
Just bought your theme for my company’s website. Looked around for ages for a suitable theme and Bingo ! I found yours. Great work in deed….......
Oh, thanks a lot for your kind words, it is pleasure that you are satisfied from our work, thanks mate 
Congrats for nice work !
In the new updates, which css that fixing mobile device that previously not appearing correct logo. Once again, if i want to change text colour for a single section, which css i have to change ?
Hi, you have to replace the css folder in order to work properly cause the changes are not only in one file and this is not only fixing issues but also for more and more enhancements.
About the section text color that you need to change, i recommend you use Google chrome developer toolbar to inspect the element that you need to change then search for it in the css file and replace the color code.
Regards 
Thanks for fast reply ! I just replaced css folder with a new one. Unfortunately the logo still different in the mobile site.
could you please provide me with a demo url to check ?
gelatik.co.id
the logo is shown but not not totally, so this is a sticky header and you need to adapt the logo dimensions to fit the required width and height, 207 width × 47 height, this is to keep the look and feel as it is.
Best Regards.
Thanks for great support !
You welcome mate 
When i published the website the contact page is telling me error on the captcha.. is there a way i can just delete that so that doesnt happen? this is what i get when i click send
The reCAPTCHA wasn’t entered correctly. Go back and try it again.(reCAPTCHA said: incorrect-captcha-sol)
Thanks
on the published site it doesnt even show the captcha form like it does viewing it on local host
Hi, The Google Captcha needs some configuration, please read the documentation it will help you to configure it 
Yeah thats right i seen it there now that u mentioned it thanks
you welcome 
yeah, i did the steps and still kicking me out…same error…i put the site key on the contact page, and on the contact php.? i was also issued a secret key does that go anywhere?
please contact me via the support form in the profile and send me your site URL to check it with you
ok
Did i send the right help ticket? i went to support and sent you the information
Yes, and i replied you 
Hey guys great template, just a question, when changing the skins can i custom change to different colors and where would i access that in the skin css or the style css..
Also the containers to gradient colors or solid colors would that be in the style.css per page how you have it listed….Thanks!!!!!
Hi,
Thanks a lot for purchasing EXCEPTION.
Sure you can create your own custom skin, just go to css folder -> skins ->
and copy any css file from the 12 existing css files, Ex: default.css
open your new copy and you will see a hexa code :
color: #2ba8ff;
#2ba8ff is the main skin color change it to your new hexa code and do this wil all other hexa codes.
you will find some colors not changed yet after saving, this is due to they are not hexa, they are in rgba format, also change it to the new relative code.
the containers to gradient colors or solid colors you can style them from the
style.css but i recommend to use Google chrome developer tools to inspect the container you want to change.
and you are done 
Regards.
Thanks a bunch and Thank you for the Quick reply, i’ll tackle this in the morning and touch base if i have any other things to ask..
Thanks again..! Great Work..Awesome Design..
Cheers
I cant seem to find that color #2ba8ff or were u using that as an example..?
Hi, thanks for your kind words,
Please try this one : #e7512f 
Yup,that’s it thanks
You Welcome mate 
Hi, Regarding box layout and full width layout. suppose if i choose the html folder containing full width but at the end if i changed mind to make box layout is it possible by adding one line of code in css or something other stuff ?. thanks
Hi, So you don’t want to rework again and edit all pages HTML,
ok please send me an email via the support for to send you the css files you need.
Regards
ok i will send Thanks, do i need to just replace the css file or need to do some more edit?
yes, only the resposive.css file but please let me know you used the dark or light skin in the email.
Love the design, i have a question before buying i see the e comm shop does not work? will i be able to link the cart to receive an email, say for instance if i want to make this into a restaurant website and instead of clothes have menu items, then when customers click add to cart for the menu items, i can receive an email with thier order? is that posiable? Speedy reply so i can buy and start working please, and thank you for your help…
Hi, Thanks a lot for interesting in EXCEPTION,
To be honest this is can’t be done in the current time cause i’m finalizing the WordPress version that will fully support the woo-commerce shop, so i apologize for that and really sorry for this
Regards…
Good theme I really like all the options but I am having a couple of issues with the mobile view of site. The logo not showing up at all and the touch slider not working. Can you please help with these two issues before I launch the site.
http://creativehousingsolutions.businesscatalyst.com/Thanks
Hi, Thanks for Purchasing EXCEPTION, about your first issue: please check that you created a logo for retina display and is placed in this directory :
http://creativehousingsolutions.businesscatalyst.com/images/logo@2x.png
About the second issue: do you mean the revolution slider ?
Regards
Thanks I will add the second logo. The second question on a mobile phone the page doesn’t slide up and down. The page will load fine but I am not able to slide from the top of the page to the bottom at all.
Thanks for your help
Hi again, this is a nicescroll plugin issue but i recommend you to disable it for now till i fix it in the next update , sorry for that issue but your understanding is highly appreciated 
Thanks for your fast response. So best way it just remove from the java script on each page.?
just as shown in documentation, go to script.js and remove the function:
/* ================ NiceScroll ============ */
$('body').niceScroll({
cursorborderradius: '0px', // Scroll cursor radius
background: '#E5E9E7', // The scrollbar rail color
cursorwidth: '10px', // Scroll cursor width
cursorcolor: '#999999' // Scroll cursor color
});
and in style.css search for body and remove : overflow: hidden;That’s all

Sorry again for this issue
Regards
Thank you again for your fast response to this issue. Support is the best I have had since using themeforest.
Thanks mate for your kind words, this is honor 
Hi again, the issue was solved in the last update, please download 
good afternoon
1. Buy the theme EXCEPTION – Responsive Business HTML Template and have problems with navigation in the mobile theme in chrome,
2. The sub menus that have a superior item not work or does not appear, please I need to solve this problem as soon as possible
thank you
Hi, Thanks for purchasing EXCEPTION , please email me via the support form with a link for your demo to check the issues.
Regards.
Great job.
I have one question.
How to enable navigation arrows in portfolio’s 4 columns page when I’m clicking on image and want to see next / prev portfolio item.
This PrettyPhoto gallery is also on home.html in Rescent Project sections. There navigation in gallery works just fine.
Hi
Thanks for purchasing EXCEPTION,
data-gal="prettyPhoto[pp_gal]"to the zoon link Ex:
<a href="images/portfolio/8.jpg" class="fx zoom" title="Project Title"><b
class="fa fa-search-plus"></b></a>
to be like this:
<a href="images/portfolio/1.jpg" class="fx zoom" data-gal="prettyPhoto[pp_gal]"
title="Project Title"><b class="fa fa-search-plus"></b></a>And you are now done
.
Regards.
Thanks for reply. I tried this before and it’s not working. I downloaded site today one more time to be sure that I have latest version (and it’s not problem with my modifications). On “raw” version I edited portfolio-4.html in light/wide version. When I add data-gal and click on zoom button whole PrettyPhoto stop working (image is open on empty page).
Hi, it is working fine with me, could you please send me an email with a demo link to check with you ?
Hi IT-RAYS,
Thanks for putting together this sexy theme. I’m trying to extend the length of the sliders (they’re changing too quickly), how do I do this?
Hi,
Thanks for purchasing EXCEPTION, about your question:
Open the HTML file (Ex: home.html) then go to the slider—> the go to the slide
you want to change the delay time (Ex: <li data-transition=”fade” data-slotamount=”7”>)
and add a new attribute data-delay=”10000” to be (<li data-transition=”fade”
data-slotamount=”7” data-delay=”10000”>) and change the 10000 to the number you
want.
that’s it 
Regards
some quality work here.., would buy a few licenses, but do need word press version. Do you have a timeline for your WP release? Keep up the good work!
thanks mate for interesting in EXCEPTION, I’m working on the WP version and will be released within the next 2 weeks and will have lots of features and with high quality
Regards