464 comments found.
Hi,
Are you planning to add a one-page checkout in the future?
Thanks 
Hi,
Everything is possible, but for the moment we are focusing on Page Builder improvements 
We do so, because there are plenty of third party extensions that handle the checkout process.
BR,
ThemeBurn team
Hi there
I purchased your theme and need some support. I tried to register on your support forum but am getting an error when trying enter my details: “ERROR: This username is already registered, please choose another one. ERROR: This email is already registered, please choose another one.”
I have not bought from you before or registered with your support forum before – PLEASE ASSIST
Hi,
We’ve sent you login details on the email, you’ve used during registration.
BR,
ThemeBurn team
Hi, your theme seems great. When i bought it and went to the install page, it says to overwrite the top level files with the files you provided. i was skeptical as that doesn’t seem to be the safest install method, and rather hard to undo.
Anyway i tried it and now my site has become unusable – any suggestions? 
Unzip the “pavilion-premium-responsive-open-cart-theme.zip” archive you have downloaded from ThemeForest.net. Enter the OpenCart_v.2.0.x folder. Upload all the files to the directory you have installed OpenCart in:
Hi,
Pavilion for OC 2.0.x does not replace any system files. The message you’ve received was most likely a message to merge folders and not to overwrite files 
About the problem you have, can you please open a topic in our support forums, so we can check?
Support forums | Register account | How to get your purchase code?
Thanks,
ThemeBurn team
Thanks. Yes i had to reinstall everything and then merge the files.
Luckily im just starting my store and wasn`t worried about losing it, but it should certainly be added into the support docs to MERGE the files as its a very important step
Hi! im trying to register in your support site but i cant, user already existe tellme. Im trying to add Spanish language, follow the instructiosn, but in the front end get this error:
PHP Fatal error: ‘Could not include the language file /home/fantasia/public_html/2015/catalog/language/spanish/default.php’ in /home/fantasia/public_html/2015/tb_themes/pavilion/library/ResourceLoader.php:143 Stack trace: #0 tb_themes/pavilion/library/ThemeManager.php(722): TB_ResourceLoader->loadOcTranslation(‘default’) #1 tb_themes/pavilion/catalog/ThemeCatalogExtension.php(302): TB_ThemeManager->loadOcTranslation() #2 tb_themes/pavilion/catalog/ThemeCatalogExtension.php(94): Theme_Catalog_Extension->setLanguageDirection() #3 tb_themes/pavilion/library/vendor/sfEventDispatcher.php(81): Theme_Catalog_Extension->afterRouting(Object(sfEvent)) #4 tb_themes/pavilion/library/CatalogDispatcher.php(130): sfEventDispatcher->notify(Object(sfEvent)) #5 tb_themes/pavilion/library/CatalogDispatcher.php(66): TB_CatalogDispatcher->doRouting(Object(sfEventDispatcher), Object(Request), Object(TB_ViewDataBag)) #6 tb_themes/pavilion/catalog/boot.php(48): TB_CatalogDispatcher->dispatch(Array) #7 catalog/controller/common/tb_themes.php(32): TB_Boot::bootTheme(Object(Registry), Object(Front), ‘pavilion’, 0) #8 [internal function]: ControllerCommonTbThemes->index(Array) #9 system/modification/system/engine/action.php(65): call_user_func(Array, Array) #10 system/modification/system/engine/front.php(42): Action->execute(Object(Registry)) #11 system/modification/system/engine/front.php(37): Front->execute(Object(Action)) #12 system/modification/system/engine/front.php(17): Front->dispatch(Object(Action), Object(Action)) #13 index.php(246): Front->addPreAction(Object(Action)) #14 {main}
Whats its the problem???
Hi,
Thank you for purchasing Pavilion!
We want to note, however, that theme support is provided only from our support forum. You will need to register with your ThemeForest username and use the purchase code from your license certificate for confirmation.
Support forums | Register account | How to get your purchase code?
Best Regards,
ThemeBurn team
I request the develop your theme does not support SSL for this SSL 
Hi,
Latest update provides some fixes for SSL related issues. Have you tried to upgrade?
Also, can you please open a topic in the support forums, providing more details about your problem?
BR,
ThemeBurn team
Hi, Presale question:)
I would like to keep your “Product Listing styles” block, but I need 3rd party (because no built-in) “quick view” function in this block + the product category page too. Can I build this function? Thank you.
Hi,
Pavilion does not have a built-in “quick view” feature at the moment. If you experience any problems, we will help you with the extension integration 
BR,
ThemeBurn team
Hi, for the template is it ok for the specific category to appear in the top category bar but not the left side panel category (e.g. in the top panel category just have “woman cloth” and “men cloth”, then if i click “woman cloth”, the at left panel category bar just have woman cloth sub-categories but not men cloth things
Hi,
Yes this is possible. You can show only subcategories for any chosen top level category. You can also show third level categories for the chosen category
Men clothing (page)
Jackets - 3rd level (optional) - 3rd level (optional) - 3rd level (optional) Shirts - 3rd level (optional) - 3rd level (optional) - 3rd level (optional) Sportwear - 3rd level (optional) - 3rd level (optional) - 3rd level (optional)
etc.
BR,
ThemeBurn team
Where can i set that? It’s preset in opencart or it’s the feature only available in Your theme?
Hi,
This is a Pavilion built-in option. Here is a screenshot from admin settings and the result on the front end:
http://imgur.com/omQEUOmBR,
ThemeBurn team
in mobile view, in grid view can i display two images per row? (because in your demo now only one image per row and the image size is too big)
Hi,
In short – yes. You can set different number of products per row for different screen sizes.
BR,
ThemeBurn team
Hello,
I would like to remove the bar in “Shop” Page. <Information Page>
It’s written : BORDERED STYLE
then other one written : PLAIN STYLE ..etc
is there any place to control them?
Thanks!
Hi,
Thank you for purchasing Pavilion!
We want to note, however, that theme support is provided only from our support forum. You will need to register with your ThemeForest username and use the purchase code from your license certificate for confirmation.
Support forums | Register account | How to get your purchase code?
Best Regards,
ThemeBurn team
Hi TB,
How do I create an account for the TB support forum? Tried it but I failed. Normal procedure would be to fill in the form: Username, Email, Purchase code.
When I do that I get an error to use my Themeforest user name. When I use my Themeforest user name I get an error telling me that the user name and email are already in use and to pick another one. But I can’t since I have to use my Themeforest user name…
Can you look into that? Thanks.
Regards, Johan Korteland
- UPDATE * Never mind. I just got the login info in my mailbox… strange…
Hi,
Maybe there were some problems the registration success pages. Anyway, if you have any problems, feel free to open a new topic.
BR,
ThemeBurn team
Hi I have a question. By the way this is a great theme.
So my question is: Is it possible to turn off Page Builder and if it is possible what influence can have on theme?
Also how can I completely remove the responsive (mobile) view?
Thanks
Also how can I completely remove the responsive (mobile) view?
Hi,
1) The Page Builder tool is a core part of Pavilion theme and cannot be removed.
2) Responsive mode can be removed with a tiny modification.
BR,
ThemeBurn team
Can I put some sort of protection, like you did on your demo site?
Hi,
1) By default, OpenCart has the option to create administration users and manage their access and modify permissions.
2) We’ve wanted to ask you, why you want to disable Page Builder? Do you want to create a project for a customer of yours and only you be able to change pages and layouts?
BR,
ThemeBurn team
I have a project that I work for my cousin. And he asked me to do so he is a older guy
I must to teach him how to work in OpenCart (Adding products, manage categories etc.) He is not so skillful with coding and all that things with page builder are so confusing to him (I show demo to him). So I don’t want to make more confusion for him and I need to turn off some of possibilities of your wonderful theme 
If that is not possible I am OK with that. I will must to take percussion
I will buy this theme for sure!! 
Hi,
The easiest thing to do is to hide all Pavilion CP menus (with CSS or vQmod) for your cousin. You can always access theme functionality by direct links without any further modification.
If you meet any trouble hiding menus we will help you 
BR,
Theme
Thank you so much. I know that this was unusual question.
LONG LIVE ThemeBurn! 
Thank you too for your kind words 
BR
Hi, your fire slider is missing one of the main effect (Fadein), how can i use regular slider with this theme ? thx
Hi,
Fade in/out effect, when changing slides is not available at the moment, but we will surely add it in future versions.
What do you mean by regular slider?
BR,
ThemeBurn team
Hi, I mean, can I use default slider from OC, rather using FireSlider. thx
Hi,
Yes you can use any default module. You can find more information about this matter here:
http://docs.themeburn.com/pavilion/content-blocks/opencart/BR,
ThemeBurn team
Hello. Can I get the OC 2.0.1 demo version? Your all live demo just in 1.5.6.x So,it makes sure for me how compatible it is. Thx
Hi,
You can check OC 2 backend here:
http://oc2.pavilion-theme.com/admin/Username and password are: demo / demo.
BR,
ThemeBurn team
Hi, I’m thinking of buying this theme for 2.0 but I just want to make sure that it will work with the vQmod DropShip extension
I’m a total noob at this so a confirmation would be really helpful. Thanks!
Hi,
There should be no problems, but if you have, we will assist you to get things working.
BR,
ThemeBurn team
Hi, I wonder if it will be released version for Wordpress/Woocommerce?
Hi,
It will be, but unfortunately we cannot give any release times 
BR,
ThemeBurn team
This theme crashes with OpenCart 2.0.0.0!
No solution provided in the forums yet!
I’d like to know estimate date for fix, otherwise I will request refund!
Hi,
Pavilion is compatible with OC 2.0.0.0. Are you sure it is OC 2.0.0.0 and not 2.0.1.0? We don’t see any support topic created by you in the forums.
BR,
ThemeBurn team
We just released Pavilion 1.2.0, which is compatible with the recently released OpenCart 2.0.1.0.
Should you have any questions, don’t hesitate to contact us.
Regards, ThemeBurn team
Hi,
When I have more than 5 images on the productpage the visitor don’t see there are 6 or 7 images (the slider has no > more button) How can I make that happen?
Hi,
For the moment there are no prev/next buttons, but the entire thumbnail row is draggable. We will add such buttons in the next version.
BR,
ThemeBurn team
Hello, I really like your theme and am considering buying it. But question: is it compatible with Mutlimerch extension?
Hi,
We really don’t know, as we’ve never used this extension. Generally, there shouldn’t be any major problems, but you will most likely need to adapt some styling and template differences.
We’ve now written to the extension devs to send us a testing copy, so we can check compatibility. If there are no too much hassle, we won’t need much to make Multimerch work with Pavilion.
BR, ThemeBurn team
cool, can you let me know when you hear from the developers to know more about the compatibility with multimerch? I know they’re currently working on the extension update for opencart 2.0.
Hi,
We’ve tested the WIP version of Multimerch for OC 2.0 and there seems to be no major conflicts and issues.
We need however to adapt extension front end templates so they match Pavilion styling. Once Multimerch is released as a stable version, we will do this 
BR,
ThemeBurn team
Question: can I buy the theme now and then update it once you’ve adapted the extension front end templates? Or would you reckon it’s better to wait until you’ve done so?
Hi,
It is really up to you, when you will buy Pavilion 
Theme comes with lifetime updates, so you will always be able to get the latest version and upgrade. If you do not need the Multimerch extension at first time, you can take Pavilion and setup your store, until the module is ready.
BR,
ThemeBurn team
I bought the theme. It looks great. But none of the Multimerch features works, so does it mean I need to wait for your module to be ready or is it a compatibility issue?
Hi,
Can you please open a topic in the support forums and attach extension files (as zip), so we can check. We will also need details about your OC and extension versions.
BR,
ThemeBurn team
Hello, I open the topic on the support forum and posted Multimerch extension. Any news about the compatibility issues? Thanks in advance
Hi,
Converting third party extensions can be time consuming sometimes. We should finish converting Multimerch in a couple of days and will notify you in the support forum.
Thanks for your patience 
BR,
ThemeBurn team
Hello, Any news about the compatibility issues? I managed to see some of the Multimerch features within the pavilion theme, but I can’t save any of the info put by a new seller. Thanks in advance
Hi,
Sorry for the huge delay, but the Multimerch compatibility work took us a lot more that we thought.
We still have some more things to do (add the additional seller info on product page and cart), but the seller account section is fully working. You can check the progress here:
http://multimerch.pavilion-theme.com/If you want, you can create a topic in our support forum and we will update you with the progress status there.
BR,
ThemeBurn team
cool! Thanks. When I tried to register as a seller, it didn’t work. My guess is the CKEDITOR files is not in the system (i had to deal with it) but therefore I can’t check for the seller profile and dashboard, as I can’t register. but so far, it’s been good. any idea when you think you’ll be able to complete the compatibility?
Hello, the developer from Multimerch told me that you’re almost completely done with the compatibility work. Question: do i need to download specific files for the compatibility? If yes, could you give me the link?
I had done some tweaking myself, but not as good as yours, therefore, on my version i don’t see anything. That’s why i’m asking about the file. Otherwise i will just reinstall everything.
Thanks in advance for the work
Hi,
You can check your topic in the support forums.
BR,
ThemeBurn team
I am considering buying your theme, but before I do I need answers to the following questions:
1. Can currency be changed to RSD (Serbian Dinar), since I am from Serbia?
2. Can language of the website be changed to Serbian?
3. Can a background be changed to any color?
4. Can a background be changed to any picture?
5. Can fonts in the theme be changed?
6. Also, I would like to know if a payment option can be removed, since I don’t need it for my web shop, I only need shipping option?
7. I need my customers to be able to register, leave all their data (name, sure name, address, zip code, town, phone number). When customers order something, I need this website to act as any normal web shop, that is – to show them what they have ordered, name of the product, quantity, price, shipping etc. and that I have received their order, which will be processed to the address that they have stated. Can this confirmation screen be modified (in a way that I can add text about shipping, some additional explanations etc.)?
8. Is there a discount option available if a customer orders more products?
9. Do I have all the statistics data (all the orders, info about them, dates, total sums – all the normal back end options)?
10. Can I add a local shipping company and delete all the others?
I understand many of these questions are related to OpenCart itself and not your template, but I would really appreciate the answers, because I just started with e-commerce. Thank you in advance!
Hi,
1 & 2) By default OpenCart supports multiple currencies and languages. Note that you will need to download a separate Serbian language pack.
3, 4 & 5 ) Yes, you can change all these from the theme control panel
6) All payment methods installed removed, just like modules.
7) You have all the functionality, you’ve described. You have a cart, users can register, or proceed guest checkout. Every registered customer has a user panel to check his orders, returns, downloads etc. To be 100% sure however, we won’t miss anything you can check our front end demo at http://pavilion-theme.com and have a deeper look 
8 ) Yes
9) Yes, You can check the backend demo of OpenCart here: http://demo.opencart.com/admin
10) You could, but maybe you will need a third party extension to do the job.
No problem at all, we are here to help
If you have more questions, please do not hesitate to ask.
BR,
ThemeBurn team
I installed this and also did upgrade to Pavilion Version 1.1.3 but still I am getting following error whiling adding or editing Orders:
“SyntaxError: JSON Parse error: Unexpected EOF”
This happens only when Pavilion theme is activated, if I switch to default theme then everything works fine.
I was following a similar thread on themeburn support forum but they have removed my comments from that thread, not sure why, hence created new thread. However if someone already has fix them please let me know.
Hello,
your issue is discussed in this thread. We can’t give you adequate answer through the themeforest comment system, because it requires sensitive information you wouldn’t want to share with others.
Regards, ThemeBurn team
Fair enough however some communication before moving my comments/thread would have been better for tracking from my end. Anyways I am now waiting on response in new thread (http://support.themeburn.com/topic/error-when-editing-order) created by ThemeBurn. My launch date near and I am stuck with this issue.
Thanks for your help
hello,
love your work..
i am buying ur theme in dec.. just need to know a simple thing..
is it possible to redesign the checkout page as people in my country are used to a different style of checkout with lesser information wud that be possible with either page maker or some other way..
also i plan to integrate facebook, google and amazon login and “pay with amazon” wud all this be possbile ? if yes then cud u plz gimme an idea how?
thanks a ton 
Hi,
1) Checkout modification will need to be done with a third party extension. Page Builder cannot modify registration fields and fields inner layout
2) Facebook, Google and Amazon login will also need third party extension.
3) Amazon payment is a default OpenCart payment type that comes with store installation 
BR,
ThemeBurn team
hi,
thanks for the quick reply.. i was planning to make the final checkout page look something like this https://dl.dropboxusercontent.com/u/47955641/lb/web/1.JPG https://dl.dropboxusercontent.com/u/47955641/lb/web/2.JPG https://dl.dropboxusercontent.com/u/47955641/lb/web/3.JPG
can this be achieved somehow (maybe with a little coding)? are there extensions too for modifying the look of a theme ?
thanks again 
Hi,
To be honest, we don’t know a third party extension that will got your checkout styled the way you want. You will definitely need some css coding at least.
There are a couple of “Easy checkout” extensions that can help you to build a simpler checkout. You can check OpenCart extensions on CodeCanyon as a start 
BR,
ThemeBurn team