Discussion on RT-Theme 18 Responsive WordPress Theme

Discussion on RT-Theme 18 Responsive WordPress Theme

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Nice Theme, But i have problem ( when i use Template Builder ) Like this :

I go to template builder in RT-THEME 18 > Template Builder> Default Home Template -> Edit -> ( Lets say i will edit on any Module ) -> its Okay but the problem is in the end when i want to close this Module its hide !!! why ?

Hi

Can you please create a account with your purchase key and post your issues on the forum. We dont provide/supply support this way.

http://support-rt.com/

Best regards, Theme support

@Fastlane1: I’m not from the support staff but there will be an update very soon to fix that issue with WP 4.1. I know that because I’ve asked about it in the forums.

http://support-rt.com/

@lukilker: Yes you can disable the page load effect. There is this option: http://prntscr.com/5k1fne

Hey RT-Themes,

So i accidently updated to WP 4.1. I usually wait until all themedevelopers have fixed all bugs. Anyway, When i save something in the template builder, module disappear. But content is still on the page. So its fine. Just wonder if you got any fix for this matter?

Regards

Hi

I just tested this in my 4.1. and i have no issues.

Can you please create a account with your purchase key and post your issues on the forum. We dont provide/supply support this way.

http://support-rt.com/

Also please walk through these threads and the suggestions they make.

http://support-rt.com/forums/topic/steps-to-take-before-posting-a-thread/
http://support-rt.com/forums/topic/solved-template-builder-saving-problem/

Best regards, Theme support

Hello can i ask, if is it there posibility to turn of the load screen? Thank

Hi

Sorry for the delay in answering this.

Yes you can turn it off in the theme settings.

Best regards,
Theme support

Hello,

I have problems with templates. I created many templates (around 25) and when I edit anyone behaviour is not right in all cases.

What can I do?

I was thinking in export all templates, reset it and import it again. Is it right?

Any other idea?

Javier

Well I tried to do it. I exported succesfully but when I try to import them I receive an unexpected error “Warning: key() expects parameter 1 to be array, null given in /home/incaciutat/public_html/wp-content/themes/ciutat/rt-framework/template_builder/page_layout_options.php on line 153”

Hi

Can you please create a account with your purchase key and post your issues on the forum. We dont provide/supply support this way.

http://support-rt.com/

Thank you for understanding.

Best regards, Theme support

I want to make my fonts in the paragraph and header titles (H1,H2,rtc) to look as a google fonts. I select the web font that I want in Typography options on RH Theme menu but the fonts doesn’t change.

What I doing wrong?

Hi

The menu has a different font in the css class of the menu items (top level and children). Its documented in one of the threads in the forum how to change font in the menu and submenu classes.

Can you please create a account with your purchase key and post your issues on the forum as we don’t provide/supply support this way.

http://support-rt.com/

Best regards, Theme support

Hi, I have a pre sale question. Is it possible to have the left sidebar page with a slider above it aswell?

Thnx! Chris

Hi

Yes that is possible. You can create a template with a slider module and set the row below the slider to left sidebar with a default content module. Then select and set the template in the page.

Best regards,
Theme support

Hi again,

Thanks for the swift reply above.

Another quick Question, in the demo of the live site, is that the complete theme or are there other plugins in there that would need to be purchased or downloaded.

I am keen to just have a catalog without the sales features.

EG, would want to have a site with items in and have it work like the Product With All Elements page in your live site, with the ability to use some or all of the elements.

Many Thanks

Hi

Those are all native abilities if you dont require the sales ability. Otherwise you can install the free woocommerce plugin.

Best regards,
Theme support

Hi!

I would like know that plugins has the theme, because want know that plugins i need to buy.

Thanks!

Hi

Thank you for your inquiry

The theme has the revslider and the layerslider plugin.

Best regards,
Theme support

Pre sales question if i may

Is it possible to import my catalog from a non WordPress site which is on quite an old php based website.

It looks like the products are held in a php flat file on that site

Many Thanks

Hi

Maybe you can contact these guys

http://www.wpallimport.com/

Best regards,
Theme support

Hi,

I want a comparison plugin for the products, I tried to use some thing like YITH but it obligate me to add the products again also it hasn’t something like the product tabs (info-videos…etc)

Hi

Unfortunately I am not aware of such plugin that works with our products custom post type.

Sorry about that.

Best regards,
Theme support

Whiy there is no comment about Revslider, and about Update policy, as this piece of software did a lot of trouble this time… It is only said in the backend, to update manualy? What about the malware issues?

Hi

thank you for purchasing our theme.

The revslider has never been a issue in rt18 as on release date the revslider had already version 4.3.1 and that did not have that leak.

You can download the latest theme from your themeforest account and that includes a newer version fo the revslider. How to update is explained in the support forum mwhere you can post any new questions if there still are some you want answered.

http://support-rt.com/forums/topic/tutorial-updating-revolution-slider-layer-slider-plugins/

Thank you

Best regards, Theme support

tolga bey merhaba çok ciddi bir yard?ma ihtiyac?m var.size daha öncede sormu?tum. mesela menüde kategoriden bir ürün seçiyorum. aç?lan sayfan?n üst sayfa bilgisi (portfolio categories) ?eklinde görünüyor. bu üst sayfa bilgisini nas?l ve nereden de?i?tirebilirim. birde bu template tamamen türkçele?tiremezmiyiz. acil lütfen

Hi

Can you please create a account with your purchase key and post your issues in English on the support forum. We dont provide/supply support this way. You can find our forum here.

http://support-rt.com/

Thank you for purchasing RT Themes.

Best regards, Theme support

Hi RT,

First of all, its amazing theme. i have buy before your themes and every theme is very good!

one question: I like the product categories a main category example “ladies” and in that category the subs “evening dresses” “sportswear” and then the brands. but when I put it, all shows open it in the sidebar. I ‘d like you to see only the main categories and if you click on it it opens as drop / down.

Is this possible?

Thnx/Greetz Idi

Hi

That is not possible with the category widget at the moment.

Can you please create a account with your purchase key and post new questions / issues on the forum. We dont provide/supply support this way.

http://support-rt.com/

Thank you for buying RT Themes.

Best regards, Theme support

Hi, I have a pre-purchase question: can I use the Products template without woocommerce plugin? I need to have a catalog of my product (list and items template for a description of the product), but I don’t need the e-commerce functionality. Is this possibile?

Thank you

Hi

Yes that is no problem except you then won’t have a cart and PayPal connection.

Best regards,
Theme support

ok, fantastic, thanks!

Hello, congrats for this awesome theme! I try to load the dummy content to begin with the setup and i have some issues. I get those errors:

 "Ο κωδικός δεν θα αποθηκευτεί στον διακομιστή.
Τύπος σύνδεσης    Τύπος σύνδεσης FTP    FTPS (SSL)

Warning: Cannot modify header information - headers already sent by (output started at /home/mouratiddd/public_html/wp-admin/includes/file.php:1057) in /home/mouratiddd/public_html/wp-includes/option.php on line 750

Warning: Cannot modify header information - headers already sent by (output started at /home/mouratiddd/public_html/wp-admin/includes/file.php:1057) in /home/mouratiddd/public_html/wp-includes/option.php on line 751"

Can you please help?

Hi

It looks to me like a bad wordpress, plugin install. You should consult you hoster on this.

As for any further questions can you please create a account with your purchase key and post your issues on the forum. Unfortunately we dont provide/supply support this way.

http://support-rt.com/

Thank you!

Best regards, Theme support

Hi There,

I just installed you theme and trying to figure out how to use the template builder. I have a problem with saving the changes I make. When I click on Save Template the popup that says usually Options saved successfully comes up, but without the text, but with 0.

This happens when I try to add 4 individual columns in on Content Row. This also happens if I try to add more than 2 Content Rows.

Do you have any idea why this happens and how can it be solved?

I need this solved ASAP as I need to show client first draft and I cannot really do anything solid at the moment

Hi, thank you for your reply.

I spoke with the hosting support and they said they updated the php.ini but I keep having the same problem. Is there anything else which could create this problem?

Thank you in advance for your reply. I will surely create to your forum, as well.

Kind regards, Rosi

Hi

We need to have wp-admin and ftp access in order to see what is going on.

You also need to turn off all plugins before sending us these details.

You can send us a private reply in the forum. Please do put any details in here.

Best regards,
Theme support

Hi

To add to this we have a nice forum thread explaining all on this issue.

http://support-rt.com/forums/topic/solved-template-builder-saving-problem/

it says this

“however if that throws a error ask your hoster to adjust the values in the php.ini”

upload_max_filesize 64M
post_max_size 64M
memory_limit 64M
max_input_vars 3000

if sohosin is installed you need additional settings. Please contact your host on this.

Best regards,
Theme support

Question Remove, disassemble. Excuse Me.

Hi there, Awesome theme! Love this theme, I need to know if I could turn off the WooCommerce option, ( no online shop )! Have a client need a website! Also I am wondering if I could be able to translate the theme into the Swedish!

Regards, Will

Hi

When you dont install the woocommerce plugin there is no shop. So then there is no need to turn it off.

The frontend of your website can be Swedish. You can translate the po file that comes with the theme to convert all string into your own language.

The admin area is in english. As the theme does not come with a translation file for the admin area that will stay in the english language.

Best regards,
Theme support

How Can I remove the NAV Menu?

Hi

Can you please create a account with your purchase key and post your issues on the forum. We dont supply support here on the comments section.

http://support-rt.com/

Thank you.

Best regards, Theme support

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