1939 comments found.
Hello,
Jus wondering if you have language respository. i’m looking for spanish but anyway I’m translating on my own.
Thanks
Also I saw in caribeexcursion.com a floating bar in the top how I can do that thank you.
Hi.,
1) Sorry, we do not have translated language files. You need to translate it on your own.
2) You mean the sticky menu at the top? If yes, you can enable the sticky menu from Dashboard -> Trendy Travel -> General -> Others -> Enable Sticky Navigation.
Regards., DesignThemes Support.
Hi, after installing the template it shows almost nothing, please have a look at: www.caribeexcursions.com I have purchased this template today together with an other one. Please let me know the way to have the same template as I can see in your preview page. Thank you.
sorry, the address is like: www.caribeexcursion.com
Hi.,
Kindly, make sure you have updated the settings shown in the 4 screenshots.
1) https://www.dropbox.com/s/6yn43v9tlnx9jx3/home_page_settings.png?dl=0
2) https://www.dropbox.com/s/u3amgveud2gh8mx/menu_locations.png?dl=0
3) https://www.dropbox.com/s/gcnrloy7lr8qdzx/buddha_panel_options.png?dl=0
4) https://www.dropbox.com/s/pqwww3rb8k31p1u/enable_search.png?dl=0
Regards., DesignThemes Support.
There is a conflict with the places carousel on the bottom of places and Q2W3 Fixed Widget plugin. When that plugin is activated, the carousel does not display correctly.
Hi.,
Sorry, we have not tested our theme with an 3rd party plugins other than the plugins approved by themeforest page. So we can’t guarantee for that plugin to work with our theme.
Regards., DesignThemes Support.
I tested it for you, it doesn’t work.
Hi.,
Thank you for the information.
Regards., DesignThemes Support.
How to add places in mega menu?
Hi.,
Kindly, check the following 3 attached screenshots.
1) https://www.dropbox.com/s/9psu848nb6s9xj1/megamenu_widgetarea1.png?dl=0
2) https://www.dropbox.com/s/yz04dxaz4rck0a5/megamenu_widgetarea2.png?dl=0
3) https://www.dropbox.com/s/nuyt9237dk7uwxw/megamenu_widgetarea3.png?dl=0
Regards., DesignThemes Support.
How to add places in menu?
Hi.,
Kindly, check the following 3 attached screenshots.
1) https://www.dropbox.com/s/9psu848nb6s9xj1/megamenu_widgetarea1.png?dl=0
2) https://www.dropbox.com/s/yz04dxaz4rck0a5/megamenu_widgetarea2.png?dl=0
3) https://www.dropbox.com/s/nuyt9237dk7uwxw/megamenu_widgetarea3.png?dl=0
Regards., DesignThemes Support.
Where is the Last Update – 12 December 14?
Hi.,
Thank you for contacting us.
Sorry there was no update today. We have just updated the tags for that theme in the themeforest page.
Regards., DesignThemes Support.
Hello, Please can you show me how i can add flight, rail, and car hire just like the hotels and places search and reservation systems or how i can duplicate and edit the php and mysql code for the hotel system. Thanks
Hi.,
Check the below page for adding the form fields in the tabs in the home page. wp-content/themes/trendytravel/includes/hotels-searchform.php. For the search functionality to work you need to create a custom post type for rail for example, which you can check from the folder wp-content/plugins/designthemes-core-features/custom-post-types/dt-hotels-post-type.php. For each hotels, places we have created separate post types. You need to check all those files to copy the functionality to create a new one.
Regards., DesignThemes Support.
I am having trouble configuring the dummy content to display correctly.
I am installing on a new, fresh server account, using the steps provided in your documentation/video.
The slider is broken, and the page is a mess. Please assist—I am trying to get it to look like your demo before I start customizing.
www.bhutantrips.com
Hi.,
Thank you for contacting us.
Kindly, make sure you have done the settings shown the 4 screenshots.
1) https://www.dropbox.com/s/6yn43v9tlnx9jx3/home_page_settings.png?dl=0
2) https://www.dropbox.com/s/u3amgveud2gh8mx/menu_locations.png?dl=0
3) https://www.dropbox.com/s/gcnrloy7lr8qdzx/buddha_panel_options.png?dl=0
4) https://www.dropbox.com/s/pqwww3rb8k31p1u/enable_search.png?dl=0
Regards., DesignThemes Support.
Thank you. What about the demo slider? None comes with the package? I see you have installed it for other users…why don’t you include it as part of the download?
Hi.,
We are going to include it in the next update.
Regards., DesignThemes Support.
Good idea. In the meantime, can you sent it to me, or install it on my site? Thank you.
Hi.,
Please send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the import file of the trendytravel slider.
Regards., DesignThemes Support.
Already did via your rsrlram account right after I posted the previous message.
Hi
Demo slider installed in your site. Kindly, check now!
Regards., DesignThemes Support.
Thank you!
Hi.,
Thank you.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
I’ve got a mail for new updates. But What is the change log for new version. How can we see it.
Hi.,
Sorry, there is no update today. It was the tags we had updated in themeforest page.
Regards., DesignThemes Support.
Hi, I have bought this template and having trouble when I insert short code for a specific category it does not appears, but when I remove the category name it appears full form. Please give me the right short code to display packages on the home page with specific category.
Hi.,
Please use the below shortcode,
[dt_packages_list post_column='one-fourth-column' carousel='true' categories='1']
Make sure you have the latest version 1.5 installed in your site. Because we have included the category option in the above shortcode only in our latest version.
Regards., DesignThemes Support.
It did not work, the results are same, only cursor show and there is no package inside but when I remove the category then it shows perfect. I have 1.5 version of the theme.
Also I want to make clear is it possible to add column in side another column? and in the page builder text widget HTML table code is not supported?
Hi.,
1) Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
2) You can use the html only in the editor section in the page builder. Also in the text mode.
Regards., DesignThemes Support.
10 hours lost trying to get demo to work, videos do not help as they are silent and steps are missed. Can you install for me and how much please?
Hi.,
Replied to your mail. Kindly, check it now.
Regards., DesignThemes Support.
Thank you for responding so quickly, I appreciate your assistance.
Hi!
Thanks
Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Hi, This theme support wordpress child theme? Can I create a child theme?
Hi.,
Thank you for contacting us.
Yes, you can create a child theme.
Regards., DesignThemes Support.
So plz installed these plugins and activate them as soon as possible because it is very urgent for me.
Note:- This is a secure server plane FTP is not supported so encryption method is require by connecting use “Explicit ftp over TLS”.
Hi!., Please mail us your site credentials (WP logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
hi i purchased your theme “Trendy Travel” i have uploded it to my domain for demo but due to Error- DesignThemes Core Features Plugin
we can not create short codes in page builder. my purchse code isd937126802af purchased on 08/12/2014. pls reply me with proper feedback ASAP. Rgds Ravi rg@fsc.co.inHi.,
i) Go to wp-content/plugins/ through FTP
ii) Remove the folder designthemes-core-features/ from wp-content/plugins/
iii) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin.
If same issues continues, Please get back to us with your WordPress and FTP Login Credentials via the right bottom form located @ http://themeforest.net/user/designthemes . We will check your issue and fix it ASAP!
Regards., DesignThemes Support.
Hi:
if I try add a new page, I have next fatal error:
Fatal error: Uncaught exception ‘Exception’ with message ‘fetch – —>throwError(‘fetch – ...’) #2 /homepages/1/d529229260/htdocs/anitas-travel/wp-content/plugins/revslider/inc_php/framework/db.class.php(127): UniteDBRev->checkForErrors(‘fetch’) #3 /homepages/1/d529229260/htdocs/anitas-travel/wp-content/plugins/revslider/inc_php/revslider_slider.class.php(1639): UniteDBRev->fetch(‘wp_revslider_sl…’, ’’, ‘id’, ’’, ‘ASC’) #4 /homepages/1/d529229260/htdocs/anitas-travel/wp-content/plugins/revslider/inc_php/revslider_tinybox.cla in /homepages/1/d529229260/htdocs/anitas-travel/wp-content/plugins/revslider/inc_php/framework/functions.class.php on line 7
Query: select * from wp_revslider_sliders order by id ASC’ in /homepages/1/d529229260/htdocs/anitas-travel/wp-content/plugins/revslider/inc_php/framework/functions.class.php:7 Stack trace: #0 /homepages/1/d529229260/htdocs/anitas-travel/wp-content/plugins/revslider/inc_php/framework/db.class.php(22): UniteFunctionsRev::throwError(‘fetch – ...’, -1) #1 /homepages/1/d529229260/htdocs/anitas-travel/wp-content/plugins/revslider/inc_php/framework/db.class.php(36): UniteDBRev
Thanks for your support (y)
BR
same problem with add new hotel, add new package…etc.
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
e-mail sent, thanks you very much 
Hi.,
We have fixed the issue. Kindly, check it.
Regards., DesignThemes Support.
Hi; with chrome have another warning on top always, also with chrome scroll doesn’t work 
you can see on my URL and I wrote here that error.
Warning: session_start(): The session id is too long or contains illegal characters, valid characters are a-z, A-Z, 0-9 and ’-,’ in /homepages/1/d529229260/htdocs/anitas-travel/wp-content/plugins/yith-woocommerce-wishlist/class.yith-wcwl.php on line 54
Warning: session_start(): Cannot send session cache limiter – headers already sent (output started at /homepages/1/d529229260/htdocs/anitas-travel/wp-content/plugins/yith-woocommerce-wishlist/class.yith-wcwl.php:54) in /homepages/1/d529229260/htdocs/anitas-travel/wp-content/plugins/yith-woocommerce-wishlist/class.yith-wcwl.php on line 54
Thanks you very much
Hi.,
We checked your admin side and front end, we can’t see the error that you have mentioned. Also we have checked the site in chrome and we were to scroll without any issues.
Kindly, check the video for reference.
http://www.screencast.com/t/yXsmN3f8sJRegards., DesignThemes Support.
Hi; I check last saturday and error disappear…was estrange….
thanks you very much for your support 
Hi!
Thanks
Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end 
Regards., DesignThemes Support.
Hi: of course…I give you five stars few minutes ago….Great support 
Yes, I have another error on my admin panel on Appearance >Themes: Warning: uasort(): Array was modified by the user comparison function in /homepages/1/d529229260/htdocs/anitas-travel/wp-includes/class-wp-theme.php on line 1208.
please: can you give me some advice about plugin to increase download speed ?
Best Regards
Hi.,
It seems that the issue is with the wordpress install and not with the theme. Just try re-installing the wordpress and check the issue.
Regards., DesignThemes Support.
11bc9e4e-cc7a-4b8c-b19e-63f424723435
Hi.,
It seems that you have installed our dummy contents and slider. We can see your site updated with the contents. Replace the images in your site with your own images. Because they are licensed images. Also images in the slider is using our domain path wedesignthemes.com. Please remove it.
Regards., DesignThemes Support.
I m finding difficulties to install the slider as how it is on the sample , i need help , this is the site where i m working currently
http://prayerlineinfo.com/travesite/Hi!., Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
I just sent you email , please revert as soon as possible, i have a client awaiting for the website .
Hi.,
Imported our demo slider – http://prayerlineinfo.com/travesite/
Regards., DesignThemes Support.
Hi ,
Thank you for helping me out , i m also finding difficulties to make the footer , can you please help me out , can you make the demo as how you have it so i can continue from there ?
I m finding too difficult to update the footer
Hi.,
Kindly, check the attached screenshot of the footer widgets used in our demo site.
https://www.dropbox.com/s/wbz5tmw074hvzgi/footer_widgets.png?dl=0Regards., DesignThemes Support.
Hi , thank you for helping me out, however i m still facing issue with the point , the search function is not working , can you please help me out on the search function so i can finish the site and launch it
Thanks abbas
Hi.,
Please create the 3 pages shown in the attached screenshot and then check the search in the home page. It will work.
1) https://www.dropbox.com/s/eybxqzqeenoi5vw/places_search_template.png?dl=0
2) https://www.dropbox.com/s/4cbeok1jtycsc57/package_search_template.png?dl=0
3) https://www.dropbox.com/s/y7ab3qcfsbj2n06/hotel_search_template.png?dl=0
Regards., DesignThemes Support.
hello sir please check my link this is not same for theme demo i have buy this theme yesterday http://prayerlineinfo.com/travesite/ please help me and slider are not showing in home page
Hi.,
Kindly help us to confirm that you were actually purchased our theme by getting back to us with the purchase code. so that we can help you ASAP!!.,
Regards., DesignThemes Support.
I just bought the theme, and when I try to install it displays an error message when 100% of the installation process Thanks
Hi.,
Thank you for contacting us.
Watch following video for theme installation - https://www.youtube.com/watch?v=8EfyoYtaXts&index=1&list=PL6kpawNbFm9WVAzV1F0hQYe4wLpthgMue
Regards., DesignThemes Support.
Hi, Thanks for your answer but maybe I’m no clear. I already do the same steps like your video, But when is installing after 99% appear this message:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Only to test I Jus try to install other theme and I don’t have any problem.
Thanks And Br
Hi.,
Thank you for contacting us.
May be some plugin conflicts occurs. So If you install any plugins, just deactivate all plugins and install our theme.
Regards., DesignThemes Support.
Could you please let me know how to update the theme, I tried to upload the latest file but it failed.
Hi.,
Thank you for contacting us.
Follow the below steps to update the theme.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) go to wp-content/plugins/ through ftp
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. Thats it. Now you are updated to the latest version
Regards., DesignThemes Support.