158 comments found.
I tried to load demo contents of Scooter Restaurant theme but when i press Save button , after same time it gives me error “Error saving data” How can i install demo content of this theme in wordpress?
Hi, Please send us your website URL and WP login information to ticket.pixflow@gmail.com. and we will help you.
i have sent you the details in email. Please guide me about this problem
Our support staff will answer you soon.
Hi,
I bought your scooter theme 3 weeks ago. I have nex form plugin. Every time I click submit it goes to Ajax page saying “0” blank page(you can see it on the contact us page). Need it to work asap, the plugin works but doesn’t on this theme.
Can you please check it out for me please maybe I edit something on the theme editor.
Hi, please send us your website URL and WP login information to ticket.pixflow@gmail.com
I can’t seem to get the portfolio filters to appear at all. They are checked to display in the page setting, but nothing? Also, how can I change the colour of buttons and their text, only seems to appear a dark blue colour… Cheers!
Scrap the filters question, I literally just worked it out as I posted this… still need to know about the buttons though, cheers
You can change the button colors using “appearance > theme settings > appearance”, if you couldn’t solve it, send us an email via ticket.pixflow@gmail.com
How do you enable to contact form? I can’t seem to get it to show up on my site even though I created it. Can you assist?
Add a text widget in footer widget area, then add your contact form shortcode to this text widget.
Is the theme compatible with RTL ? because I want to use it with arabic language .
It’s not RTL ready, but since it has a vertical flow, you can make it RTL ready. 
I have embeded a youtube video on a page and have used the span12 code as instructed to make it larger. That works. But is too large. So I used the span10 code to make it smaller. This works but it is not centered. I tried using the normal code to center something but it is ignored and remains to the left. I tried putting a span2 code before it, but it doesn’t work.
Please let me know how I can center my video in the page. Thank you.
Hi, we are moving to a new office, so please contact our support staff @ ticket.pixflow@gmail.com
Can you please let me know if i need to design woo commerce product category page, product list and single product page, how i can achieve this as in you demo content it is not coming along with but you have mentioned as it is woo-Commerce supported.
http://www.woothemes.com/2013/08/getting-started-with-woocommerce/
http://code.tutsplus.com/tutorials/getting-started-with-woocommerce-launching-your-store--wp-29099
I tried installing this theme, and it failed and said ” The theme is missing the style.css stylesheet.”
You should unzip the package to get scooter.zip file, then unzip it to get theme folder and upload it to “wp-content > themes”
is not showing sliders in google crome or IE. There is 778 px top margin extra shows in crome and IE. kindly please provide solution for the same first. I have purchased theme but not able to use it bcoz of that.
Hello mate, please contact us via ticket.pixflow@gmail.com and tell us which browser version and what screen size you are using.
Hi there The video slider does not work on other devices ( Phones and Tablets ). What could be the issues? It just shows a white screen in the slider.
Thank You
Hi, please contact us via ticket.pixflow@gmail.com and send us a screenshot of the slider, we will investigate the issue.
Hi there, the slider image when viewing it on the Ipad ( in lanscape format ) is not responsive. Is there a way which you guys could help me fix this bug quickly? Thank you
Hi, sorry for delay, we are moving to a new office and I was not around to answer comments. Please contact our support staff @ ticket.pixflow@gmail.com so we can help you.
Hi,
Very excited to hear you’re releasing a new theme, one that’s similar to Scooter but comes with Visual Composer! Will it also have a custom web font option? Do you have an update on when it’ll appear?
Thanks!
Hello,
Thank you for your interest mate. It’s still using google fonts, our new theme have been in review queue for a long time now, it might be available in a few hours or tomorrow.
Envato is torturing me! I keep checking back but it hasn’t been released yet. Any word on the new theme’s release?
Thanks!
Hi, we’ve been in review queue for a long time and could not get the chance to release our theme, so we decided to remove our theme from queue for marketing reasons. Hopefully it will be available on the market in first or second week of new year.
Thanks for the update!
I wish it was out already but I understand you’re wanting to wait. Hopefully I won’t have to wait too long! Look forward to its release—your themes always have fresh ideas!!
Cheers
Thank you very much for your support mate, yes we are looking forward to release it in first 2 weeks of 2015.
My skill names don’t fit on my portfolio pictures without overlapping. How can I just turn this off so you can’t see the skill name on any of the portfolio pictures??
display:none;
Worked like a charm! THANKS!!!!
You’re welcome.
Hi there
Whenever I am trying to work on a page or build a new page half of the page settings tool appears – and disappears after a second. I have no idea why. Same problem with all Mac browsers Safari, Chrome and Firefox. I remember that didn’t happen before, and I have no idea why it’s happening now. It would be great if you could get back to me asap since I am working on a couple of projects with the same theme.
Cheers Peter
Hi Peter, please contact us via ticket.pixflow@gmail.com and we will help you.
I am very interested in your theme, but I didn’t see a Price Table feature. Are you adding this in the future? Thanks.
Hello, thank you for your interest in our theme. We don’t have any plan to add price table to scooter, but our next project which is similar to scooter will be available on themeforest in next week. It has price table, visual composer, woo commerce and much more.
I really need to start my theme. I will get Scooter if the new isn’t ready. It’s now Friday Night…do you expect the new theme to be ready soon? Thanks
Our new theme is already in review queue and will be available in next few days.
Still nothing?.
?
Hi, we’ve been in review queue for a long time and could not get the chance to release our theme, so we decided to remove our theme from queue for marketing reasons. Hopefully it will be available on the market in first or second week of new year.
Would you say the Responsive Pricing Table plugin would work okay with this theme?
I’m not sure, but our new theme is using a popular pricing table for visual composer which is also responsive.
Can you give me an update on the new theme? I’m still patiently waiting. Thanks.
We will upload it next week. Thank you for waiting
Does upload mean going live or going into review? Still being patient…sorta 
Going into review! But it’s been reviewed before and most of it’s issues have been fixed, so we think it will be available this week.
I really like the new theme, but I may be more interested in the Scooter theme. Is it possible to add the Price Table from Moon to Scooter? thanks
Since Scooter does not use Visual Composer, it’s not possible.
Is there a way to change the timing of the featured images in the portfolio? I like having more then one, but if they rotated slower it would be less chaotic.
Thank you!
var $slideshowSpeed = 5500 + Math.floor(Math.random()*4000);Change 5500 to change the speed.
Hello! Por qué no puedo cambiar el color de mi tema scooter? gracias
Why I can not change the color of my subject scooter? thanks
Hello mate, you should set the preset color on custom.
Hello,
My issues continue:
I am using the portfolio to show youtube videos. They look great on a large computer and also resize well on a phone, but on an ipad they stay too large and you can’t see the bottom part of the video. How can this be fixed?
Hello, yes it can be fixed, please contact us via pxflow@gmail.com and send us your website URL and WP login information. I will ask our developers to help you with that.
I sent you an email on December 3 and have yet to hear anything back regarding this issue.
Scooter lead developer is working on this issue, but he has told me that video frameworks are not responsive.
But they are responsive. They adjust size to all screen sizes.
Yes but they are not responsive on tablet, anyway I will let you know the result in next 24 hours.
Any news???
I have already asked the theme developer several times to help you with the youtube responsiveness issue, but unfortunately he was very busy with our new theme. I really apologize for the delay, but he’s still working on it.
This is the last thing holding me up to launch a now impatient clients website. Can I somehow just set a MAX size? So it never gets so big?
Please check your email.
I have been extremely patient on this while you work on releasing your new theme. But I need an answer. Thank you.
Hello, I have answered your email and didn’t get any respond from you. Last time we checked the videos on your website, they were working fine on iPad Air. Can you please record a video from the issue and send it to pxflow@gmail.com so we know what exactly the issue is?
The only email I received was an apology that you were working on your new theme. They do appear the right size on my ipad, but not on a Sony laptop. Can I just make ALL of them not so big? Can we adjust the code somewhere so they appear smaller. There are also grey lines on each side of the player. Can those be removed?
Yes we can help you with resize, whats your laptop screen resolution?
I need an email I can reply to so I can send you screen shots.
An email?
I have sent you two emails to this address in the last 2 weeks with no response. Is anyone on the other end? Thank you!
Hi, we are moving to a new office, so please contact our support staff @ ticket.pixflow@gmail.com
You are kidding me? You gave me pxflow@gmail above and I have sent several messages to that email. Now I have to resend to a different email because you are moving???
Unfortunately that’s the only way we can help you at the moment.
Hello,
I have the following issue: I have uploaded a logo in png. It looks nice and crisp on firefox and safari but heavily deprecated and compressed on Chrome. I find this strange. Do you know what could be the issue? Many thanks
It’s here: www.b-tees.net
Hello mate, we have no report on icon issue before, have you customized it’s size?
How do you make the [blog] shortcode have all the tabs closed? …when i add the shortcode to home page, it opens all the tabs as default??
When you are creating the blog posts, there’s an option for it.
ok, thanks i will try it.
You’re welcome.
Hi, where can i find the list of icon names to use?? ….I suggest you update the site: ‘features/documentation demo site’ needs to be more complete i.e. icons, buttons, tables, mixed use columns with charts and icons plus text/images etc Thanks
Hello,
You can find the list of icons in related shortcodes like icon box, and thanks for your suggestions, we will consider that.
Sorry, where is the location of the icons ? ?
When you want to put shortcodes in custom section using the green plus button, choose icon box and you can see the icons. Also these videos might be useful: https://www.youtube.com/playlist?list=PL8E_YDRvzh5O7amtWSQx6r3aKvGT01jOu
thanks, the container for the icons in custom should be larger in height. Can only see about 3 rows at a time. Also, place a page in your demo site ‘features’ with all icons and reference/tag names. Would help a lot of people. thanks.
Thank you for your great suggestion mate. we will do that
