462 comments found.
I am considering this theme for a client, is there a way to change the zoom level of the Google maps, they have multiple sites in various towns, so would need to zoom out to show all their venues. Thanks in advance
Hi,
Yes, in customizer you can change default zoom level as well as map style.
I would like the slider activated without the installation of the demo content. Please let me know how to do it it is kind of urgent.
Hi,
The optimal image sizes for the slider are 1920 (width) x 592 (height) px. If the uploaded image is larger, the WP automatically resizes it.
The image used must be uploaded as the Featured Image.
More settings for the slider (interval, text background color and opacity) can be found in the Appearance > Customize > Front page and Banners.
You can always open a ticket on http://support.proteusthemes.com/, I will take a look first thing in the morning!
hi, there is a great theme. Only I would like to have are some tabs shortcodes – only accordion I found in the theme. or i missed them? THX
Hi, I’m sorry but we don’t have accordion shortcode. I really recommend Shortcodes Ultimate WP plugin. It’s free and it will offer you a lot of options.
your demo has a database connection error
Hi,
Yes, we indeed had some problems about this. Sorry. Now they are fixed.
I have recently purchased the Carpress template. I have read through the installation and set-up. I am not able to setup the slider. I followed most of the instructions. If you could work with me it would be great.
Could you please prove me step by step instruction on how to set up the slider.
Is there a plugin i need to install for the slider it is not pat of the default install as a plugin. Please help I need to complete this asap.
Hi,
Please open a new thread or ticket on http://support.proteusthemes.com/ and we will help you!
I have recently purchased the Carpress template. I have read through the installation and set-up. I am not able to setup the slider. I followed most of the instructions. If you could work with me it would be great.
Could you please prove me step by step instruction on how to set up the slider.
Hi, have you followed this tutorial: https://www.youtube.com/watch?v=gJioZAdu_TM If this will not help you, please write to http://support.proteusthemes.com for support?
Hi there,
Could you help me with changing the headers, at the moment they all have a light and bold style when there is more than one word. I cant seem to remove the span which is stopping the whole title from being bold, for example the services headings.
Thanks in advance!
Hi, please open a new ticket on http://support.proteusthemes.com/
Hello ProteusThemes,
Very nice and clean theme! Very well done. (: However, i was wondering does this theme include visual composer or will you guys be including it in soon?
Regards, Jeremy
Hi, we didn’t test it with Visual Composer, but all of our themes are done strictly by WP codex, so you shouldn’t have any problems.
How to enable all SERVICES in top level menu and also on SIDEBAR? at the moment only 3 SERVICES are getting displayed when hovering mouse on SERVICES menu or opening individual SERVICE page.
Hi, please open a new ticket on http://support.proteusthemes.com/
Hey!
Great theme!
I want to hear if thers is a smart and simple way the Google Map marker can be clicked by default, so it shows the speech box automatic without a click?
Sincerely, Mika
Hi,
Thank you!
There is no easy way to do this, some changes should be required in the JS custom code (assets/js/custom.js) in order to achieve that.
We can also do this for you if you want, according to our pricelist: http://www.proteusthemes.com/pricelist.html
Okay, thanks a lot 
Of course, you are welcome. If you want to challenge yourself here is the GMaps JS API that you can use to display the infowindow: https://developers.google.com/maps/documentation/javascript/
Great, thanks a lot! I will look into it
Hi there,
I would like to put a full width image into the homepage, in the content area.
I have put it into a custom width text box with HTML however there is no option for it to be full width, only 12 columns.
If you could head me in the correct direction that would be great, Thanks!
Hi,
There is no super easy option to achieve that. But it would be possible to create a new widget which would be doing that exactly or a new front page template with that image hard-coded. I suggest creating a child theme and then we have many possibilities.
If you want us to create that for you, we offer that as well on http://www.proteusthemes.com/pricelist.html
We are having an issue with title tags on images not being included on the front end of the site. Are you guys planning on correcting this issue? Is anyone else having similar issues with this?
Hi,
It is meant like that and nobody reported so far that this would be an issue. So we don’t have plans to update that. But you can create an official feature request here: http://support.proteusthemes.com/hc/communities/public/topics/200044111-Feature-Requests
Hi guys
Just wanted to say thanks for the theme and double thanks for the excellent customer support.
Would definatley recommend purchasing a theme from you.
5*
Hi,
Thank you very much, we absolutely love to hear that
Hi; Is it possible to turn off the responsive mobile so a separate mobile site can be used?
Hi,
It would be possible, but with quite some changes in the code. It is not covered in free support, but we can do this in 1-2 hours according our pricelist: http://support.proteusthemes.com/
Hello!
I translated the .po and .mo files in Greek and the files names are el_GR.po and el_GR.mo but the site wasn’t be translated!
How can i translate the theme in Greek and especially the days on the widget sidebar for the schedule?
Hi,
Have you followed this tutorial: http://support.proteusthemes.com/hc/en-us/articles/200391371-How-to-translate-the-theme-to-some-other-language- ?
If you still have problems please open a new thread or ticket on http://support.proteusthemes.com/ and we will take a look.
Hi is there anyway i can have the slider full width?
Hi,
The slider is fullwidth by default, right?
If you need support please write to http://support.proteusthemes.com/
hi, great theme! Prebuy question - I sell tires and I need a search products by category ( car + Brand subcategory “car model”) and attribute ( measures, etc ) . you know a plugin that can adapt to the template ? thanks
Hi,
No, I am not aware of any such plugin. But I am sure you can find some if you try googling for what you need.
hello
am i able to change the breadcrumb link? Home Page > Service > Application Guide
want to change “service” thanks!
Hi,
Yes, it can be changed using the translation files or via child theme: http://support.proteusthemes.com/hc/en-us/articles/200391371-How-to-translate-the-theme-to-some-other-language-
hello.. sorry did you paste a wrong link. i’m not wanting to translate. i want to change the bread crumb link. thanks
Hi,
I understand. Let’s assume you want to translate to English (= no translate), you can still use the same method to just “translate” word Service to to something else. Your WPLANG constant would probably be en_US then.
I am having an issue with Woocomerce not showing the left side bar on my shop page. Any fixes?
Hi,
Please open a new thread or ticket on http://support.proteusthemes.com/ and we will take a look.
hi..
installed plugins and got this message
Fatal error: Class ‘TGM_Bulk_Installer’ not found in /websites/sp/mydomain.com.au/wp-content/themes/carpress/bower_components/TGM-Plugin-Activation/class-tgm-plugin-activation.php on line 1579
please advise thanks for help!
Please open a new thread or ticket on http://support.proteusthemes.com/ and we will take a look.
