16 comments found.
Hi, I have a problem with my website administrator. some K2 Extra Slider Sj modules and other modules do not work on the administrator page as usual. I use Joomla version 3.6, and after updating to version 3.8 it doesn’t help. beg for a solution.
Dear
please edit in these .xml files of sj module for k2: eg for the mod_sj_k2_slider module go to /modules/mod_sj_k2_slider/mod_sj_k2_slider.xml and find:
<field name=”item” type=”item” default=”” label=”K2_ADD_ITEMS” description=”K2_USE_THIS_TO_ADD_ITEMS_TO_THE_LIST_BELOW”/> <field name=”items” type=”items” default=”” label=”K2_DRAG_AND_DROP_TO_REORDER_ITEMS” description=”K2_DRAG_AND_DROP_TO_REORDER_ITEMS_CLICK_THE_REMOVE_ICON_TO_REMOVE_AN_ITEM_FROM_THE_LIST”/>
=> change to:
<field name=”items” type=”k2modalselector” default=”” label=”K2_ADD_ITEMS” description=””/>
p/s: you can refer here https://www.smartaddons.com/forum/22-sj-k2-slider-module/34722-call-to-undefined-method-k2helperhtmlloadjquery
thanks
I have done what you told me. but I did not find the answer. only displays “500 error loading form files” ... I suspect this problem is because some of the modules that you provided to me are not compatible with Joomla version 3.8.
How do I solve this problem?
Dear bangyon
Did you install the latest version of this theme? you can submit the ticket here https://www.smartaddons.com/support/tickets and give us the information of website. our technical will check for you
thanks
Hello , 1- I’m working on arabic site ( RTL ), theme layout is not working well, I’m choosing main-left-right but in some pages it show left main right , and main is too small any ideas to fix it ?? 2- how can I remove your signature from footer? Thanks in advance
Dear sir,
1. Please submit ticket, our technical need to check it for you. 2. We will send you the package to remove copyright in the ticket.
Thanks!
Official Support
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FAQ’s
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Facebook
to send a ticket I should login to smartaddons , and it’s activation link for my account is not working , please find me a solution more fast
Could you give me your ticket number to check?
Thanks!
Dear Support,
I have some question …
Will your template Tekmag is available on Joomla 3.4 ?
Thank you Vit,
Dear sir,
Sj Tekmag works well on Joomla 3.4.
Thanks for your care!
FAQ’s
.
Official Support
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Facebook
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Twitter
Dear Support,
I have an error when i installing template on web server can you see below
“Fatal error: Call to undefined method YT_Minify::oneJQuery() in /home/xxx.xxx”
and those error appear both side (frontend & backend)
could you please help me.
BR, Vit
Dear sir,
Please go to plugins\system\yt\yt.php find code:
if(class_exists('YT_Minify')) {
$yt_off = new YT_Minify;
$yt_off->oneJQuery();
}
=> edit to:
/*
if(class_exists('YT_Minify')) {
$yt_off = new YT_Minify;
$yt_off->oneJQuery();
}
*/
Thanks & regards!
hi, when I disable modules in bottommain position, the site gives a full blank page with two dots. Could you please explain why?
Need a reply ASAP
Hi kantha,
Please use the correct account that you used when buying this theme to post question. We’re sorry about this. Because we need to be ensured you got the correct packages of theme we provided before checking problem. So you can get answers soon.
Thanks & regards!
I bought it, the quickinstall didnt work for me, so i had to install it thing by thing,i got many errors over the installation process and somehow i managed to install almost everything (even entering to smartaddons and downloading plugins) now i get the following error: yt shortcodes unable to find install, i made a ticket on smartaddons two days ago and nobody answered it, i tryied to find the plugin to install it over their webpage and tey sell it!! so i cant fully use my template, right now is a scam.
Hi dborys87,
Sorry that we do not get your point clearly for this issue. Do you mean that you has downloaded YT Shortcodes from Smartaddons but you can’t install it or you can’t download it because of paying required? If your issue is the first one, please unzip it first before installing.
Hope it helps!
Thanks & regards!
I Still got my ticket open on your webpage, you didn´t solve it. PLEASE don´t buy this template! it doesnt work properly.
Hi dborys87,
Could you please send us your ticket number? We will check it now.
Thanks & regards!
TT-0000007959 . Please do.
Hi dborys87,
We sent you the feedback in your ticket. Please feel free to discuss with us via your ticket.
Thanks & regards!
I solved it founding another ticket, the solution was: Please disable module type ” SJ Social Media Counter ” in right position and chek again .
or hide ” LinkedIn Options ” in module options
Thanks
You’re welcome! 
Hello,
I have bought this template but after installing I get a blank page. Can you help me?
Hi TD-ICT!
Please feel free to submit a ticket and provide us more detail about your problem here: http://www.smartaddons.com/submit-a-ticket/submit-ticket We will check the installation directly and send you the feedback soon. Do not forget to include your item purchase code in your ticket, please!
Thanks & regards!
Hello , 1st of all congratulation for this beautiful news theme. Actually i want to buy this theme but just want to know RTL support in Hindi Language (Indian Mother Language). Will this theme support Indian Hindi Language .
thanks Rajesh Kr Verma
Hi Sysarchy!
You can easy to set up a new language with our template. We will send you the guidance for this work.
Thanks & regards!
k…..Thanks a lot.
It’s our pleasure! 
Hello, I bought your Tekmag template. I installed it but it still does not work – repeated many times Quickstart Installation does not work!.. – but I see the forum that others did not manage to install the template. No one answered the request for assistance? Please help me! Regards
Dear toepito,
Please feel free to submit a ticket and provide us your site details. We will check the installation directly and send you the feedback soon.
Thanks & regards!
Hello, I have already submitted the ticket for four days (IN-095Z8EYDGT)...repeat it again? Regards
Dear toepito,
We answered your ticket. Please check it again.
Thanks & regards!
Dear SmartAddons, I checked, but unfortunately I did not find the answer with ticket submitted! Where to find their your answer to my problem? – have been struggling for a week with this template! Regards
Hello, I bought this template, but it is useless! The time is up, there is no support, I do not get answers to my messages! What is the solution?...I get back the price of the template?...or give a operable magazine template? I do not have time for days, or weeks to wait, then that solves the problem. I bought this template, because it promised to work perfectly!...already very regret that I bought the template! Regards
Dear toepito,
We sent you the feedback in your ticket. Please feel free to discuss with us via your ticket.
Thanks & regards!
Dear SmartAddons, Managed to solve the (404 error) problem today. Thanks & Regards!
I am no SEO expert, but I can not find the demo H1, H2 tags. Furthermore, I am interested in whether the template will be adapted to the new K2 version 3? Thank you for your reply and congratulations on a nice template – took me!
Ivan
Hi srzkysuca!
Thanks for your interest! You can add the heading tags: H1, H2, H3… by yourself in each article or in custom html module to display on the homepage. Besides, we will update the new K2 version as soon as possible. We will announce when it is done.
Thanks & Regards!
You could add to K2 demo gallery and some video? Into at least one item. They would have liked if the city Related items were thumbnail images. It is not able to receive from you help or advice in a small modification template example as shown above? Thank you in advance for your reply.
Hi, do you have Disqus or Facebook comment integration?
Dear mosfly45,
You can find and install plugin for Disqus or Facebook comment to SJ Tekmag template. We don’t integrate them into this template.
Thanks & regards!
I have purcased this template and its looking good. One problem: Can get the login module to work. When i push the login button you can see the login mod for about 1 sec, then its gone…...
Dear eivindsimensen,
Could you please send us the screenshot or your site url so we can take a closer look?
Thanks & regards!
Looks great! GLWS 
Thank you, AirTheme
Nice work, GLWS!
Thank you 
Nice work, GLWS!
Thank you
Great work done. Congrats and GLWS 
Thank you, joomlastars
Great idea! Congratulation! Wish you many sales! 
Thank you, fieldthemes