2267 comments found.
Hi, 2 questions/issues: 1st. I’m trying to arrange the order of catalog category the way i want but there is no option. Currently the category is only arrange in the alphabet order automatically.
2nd. How to able to enable the description for each catalog catalog to display on the page? Currently I input the description for each category but it only display the category, the description will not show up.
I’m referring to this catalog here. http://themeforest.net/item/spa-lab-beauty-salon-wordpress-theme/full_screen_preview/8795615
Hi.,
Thank you for contacting us.
1) To have the menu order as per your wish. Kindly, check this video. http://www.screenr.com/YHSH The video runs for about 3mins and 20 seconds. Just watch it upto 1 minute and just leave it. Do the change shown in the video upto 1 min in your backend. Then replace the attached file in the path wp-content/themes/spalab/framework/loops/content-catalog-post-layout.php
https://www.dropbox.com/s/tznykvrougc9b2m/content-catalog-post-layout.php?dl=02) We have not used the catalog description in our theme. We will include it in the next update and let you know. Thanks for the patience.
Regards., DesignThemes Support.
are there videos on how to use this this template?
Hi.,
Please check this youtube video https://www.youtube.com/playlist?list=PL6kpawNbFm9XtD86MNBGheXbL6kYO1DZN
Regards., DesignThemes Support.
when I click on the schedule it button here it does nothing
http://www.hijamasharh.com/appointments/Hi.,
Hope you had a great weekend 
You need to first setup the paypal details in Dashboard > Spalab > Company > Payment and then check clicking the ‘Schedule it’ button.
Regards., DesignThemes Support.
Hi I have set up all that already in the paypal section in spa lab, nothing is happening when clicking the schedule it button
Hi.,
Your admin link is not working, we get ‘Server Not found’ issue. Kindly, check this and get back to us, so that we can fix your issue.
Regards., DesignThemes Support.
Is there a shortcode for the social icons? I see that it appears there is when inspecting the demo theme. I would like to add them to the top menu and footer menus.
I also am looking for a way to display the business hours in the footer. like you have in the demo contact page
Hi.,
1) Use this shortcode in the footer widgets [social/] to display the social icons.
2) Kindly, send us the demo URL in which business hours in the footer. This is our contact page http://wedesignthemes.com/themes/dt-spalab/contact/ and we do not see any business hours in the footer.
Regards., DesignThemes Support.
whoops must have been mistaken and thank you!
however, having a preformatted shortcode with icon for the business hours listed in the theme might be a cool thing to add!
Hi.,
Okay, Thank you. We will consider it in future updates.
Regards., DesignThemes Support.
Hello,
i need to set fast the footer ….i see the png file in other post but i cant copy text because is a png…. Can i have the text please ? Widget into theme for footer is ridicolous….
I need to remove in the footer logo, line e reduce the space before and after it. .... is right this code:
footer .ico-border { display: none !important; }
.footer-logo { display: none !important; }
footer:before { height: 0px; }
because the white space is too big at the top of footer.
Another question:
in the home page the icon box slide 6 have circle pic and text …if u roll over with mouse only in text link work. Why in the pic the mouse arrow work like there is a link??
i use this code : #footer .ico-border { display: none !important; }
.footer-logo { display: none !important; }
footer:before { height: 0px; }
footer:after { height: 0px; }
but space after and before show again….
Hi.,
1) Kindly, mail your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we can check the footer space issue.
2) Just add this css code in Dashboard > SpaLab> Integration -> Custom Css, so that the mouse pointer will not work as a link.
.dt-sc-ico-content.type6 .icon { cursor: unset; }
Regards., DesignThemes Support.
Also today I received message ‘An update to your purchase of Spa Lab | Beauty Salon WordPress Theme by designthemes is now available in your downloads.’ But how can I just update and not reinstall all?
Hi.,
Kindly, follow the below steps to update the theme.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) Go to wp-content/plugins/ through FTP.
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.
Regards., DesignThemes Support.
Thanks, is it possible to know new features, fixes in this update?
Hi.,
Thank you for contacting us. These are the features updated in the latest version.- Now Retina Ready
- Added Globally enable/disable option for Placeholder
- Added post and page layout options for catalog archive
- Added Recent Post with Category shortcode
- Fixed Page builder text widget issue
- Fixed properties issues in Gift cards and Catalog Menu Items shortcodes
- Updated documentation
- Updated dummy content file
- Image Optimization
- RTL support
- Added demo slider zip file
Regards., DesignThemes Support.
Hello! I bought this template, and I can’t find shortcode for such view of catalog http://wedesignthemes.com/themes/dt-spalab/catalog-type-i/ ? How can I get it?
Hi.,
Thank you for contacting us.
Create a new page and assign the ‘Catalog Template’ to that page as shown in the screenshot.
https://www.dropbox.com/s/v44h9yn6afzspx8/catalog_type1.png?dl=0Regards., DesignThemes Support.
Thank you very much:)
Hi!
Thanks Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Is there a way to display the sidebar on the gallery post page?
Hi.,
Thank you for contacting us.
In gallery single page, we do not have sidebar options. Will consider it in future updates.
Regards., DesignThemes Support.
While creating a catalog category. i also post description for that category. How can i able to have the description to show in the page. Right now in the catalog page it show the category but description of category will not show up. Please help. thanks.
Hi.,
If you post description for each catalog category, those catalog category description won’t display in catalog template page and catalog shortcodes. Because we didn’t have this option in our theme.
So please send your queries with some screenshots. We will consider this in our theme updates.
Regards., DesignThemes Support.
Hi
I’m having an issue with my price lists. Take the firt one on this page for example:
http://www.hijamasharh.com/services/hijama-therapy/ I’m placing this code:[dt_sc_pricing_table_item_with_image thumb='http://www.hijamasharh.com/wp-content/uploads/2014/12/hslf-price.jpg' heading='Half Price Hijama' button_text='Buy Now' button_link="http://www.hijamasharh.com/product/half-price-hijama" button_size='small' price='£40' per='1hr session' ]
Massage
Wet Cupping
FREE Consultation
-
[/dt_sc_pricing_table_item_with_image]
[/dt_sc_one_fourth]
However when you click the buy it now button it is only taking me back to the top of this page instead of the product page I’m linking it to and it is doing this for any price list I add from now
Hi!.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
ok have done so and am awaiting reply, many thanks
Hi.,
We checked the first 2 pricing tables and it is linked correctly to the external pages that you have linked. When clicking the ‘Buy Now’ button it is redirected to that specific page. Please check it.
Regards., DesignThemes Support.
yes the firdt two but anymore that are added from now are not linking
Please refer to the price tables here
http://www.hijamasharh.com/services/facials/Hi.,
Hope you had a great weekend
We can’t login to your admin any more. Kindly, send us your updated wordpress admin and FTP details. So that we can check the issue. Then we’ll help you get rid of it ASAP !!
Regards., DesignThemes Support.
Hi
I need to slow down testimonials carousel, how can I do this?
Regards
Hi!.,
Kindly, Take a look at the below attached screenshot to have a clear idea for changing Testimonial Carousel animation duration and to make it hold longer on quotes.
https://www.dropbox.com/s/u5khmxjisbblh3h/testimonial_time_increase.png?dl=0Regards., DesignThemes Support.
Hey I was wondering is it possible to take out the “Buy Now” button for the pricing tables? Is there anyway to do so? Thanks
Hi.,
Thank you for contacting us.
No you need to modify the function dt_sc_pricing_table_item in the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php to remove the buy now button.
Regards., DesignThemes Support.
thanks!
Hi.,
Thanks Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
on the appointement page, once submitting we come to a page with a button that redirects to spalab page:
http://www.hijamasharh.com/appointments/?action=successHow do we change this?
Hi.,
Thank you for contacting us.
You can change it from the file wp-content/themes/spalab/tpl-reservation.php line no: 31
Regards., DesignThemes Support.
if \i change this from there, will it be overideen upon an update? If so how can I prevent it?
Many thanks
Hi.,
In the update we will fix it, so that the button will be linked to the template page. So no problem during update.
Regards., DesignThemes Support.
Hello I want to buy the theme, I have not wordpress, I wanted to use on a website, I need html only if I buy I get the html pages with css?
Hi.,
Thank you for contacting us.
You won’t the separate html and css files. We have integrated the html and css as wordpress theme. You will get a set of php files, images and css files. You can only use it in wordpress.
Regards., DesignThemes Support.
How do I remove the white circle, after hiding the logo of the footer?
Hi.,
Thank you for contacting us.
Just add this css code in Dashboard > SpaLab> Integration -> Custom Css.
#footer:before { height: 0px; }
Regards., DesignThemes Support.
Thank you!! but now there is an empty white space above and an empty space in black below. Almost 140px on white. And 95px in Black before the first widget.
For example, my test page: http://grupoboana.com.br/index_.php?page_id=2431Hi., Thank you for contacting us.
Remove the footer padding in the file http://grupoboana.com.br/wp-content/themes/boana2015/style.css in the line 2988 (#footer) . Regards., DesignThemes Support.
Hi there… What a beautiful theme!!! I would love to have the demo data of your slider as seen as in the demo. Is it possible that you provide me the import file?
Thank you very much!
Hi.,
Please send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the import file of the spalab slider.
Regards., DesignThemes Support.
Thanks for your reply…message sent!
Hi.,
We have sent the demo slider to your mail, Kindly, check it.
Regards., DesignThemes Support.
Hello !
Great job for the template ! The template is amazing, but i have one question about the catalog type 1 page.
The responsive don’t work… You can see on this screenshot : http://cl.ly/image/3P190G1V3O0j
Any idea ?
Hi!.,
Kindly, mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes along with the page link you have the issue. So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
I sent you a message via the form with the access, i’m waiting your answer. I noticed that this mistake appears only with the safari browser. In firefox and chrome the responsive works well. By the same time, i saw that the menu don’t appears too right on google chrome. You can look -> http://cl.ly/image/1s1E25143K0g. “Contact et réservation” isn’t aligned with the menu.
Thanks for your answer.
Hi.,
1) We checked your catalog page in safari and the responsiveness is working fine. Please check the attached screenshot. https://www.dropbox.com/s/k85egig71frrh6a/catalog_page_safari.png?dl=02) We have fixed the menu issue in different browsers. Please check it.
It seems that you have placed 4 stars rating to our theme. We are ready to help you in all your issues. Kindly revise the 4 star rating that you have put. Thanks in advance.
Regards., DesignThemes Support.
Hello guys,
I want to show my Pricing table in UAE Dirham AED, How can i do that, and all the things related to that as in AED as well
Please Help.
Hi.,
Kindly, check the attached screenshot.
https://www.dropbox.com/s/kg2tdwykc3a8t2w/change_currency.png?dl=0Regards., DesignThemes Support.
Hi there,
Having issues adding my a custom image into the Header. After going to Appearance/header/custom header and uploading a custom header the image is uploaded and can be previewed but is not reflected on my active page. I am currently running the page locally before replacing my live site. I have tried clearing cookies…Any help would be appreciated
Hi.,
Thank you for contacting us.
If you need to upload logo for the site, just upload it from Dashboard -> SpaLab -> General -> Custom Log0 -> Upload.
Regards., DesignThemes Support.
“spa classification” is a bit of a mystery. I would like to customize the actual list shown via this file.
The “spa classification” page itself is completely empty, pointing to a physically non-existent spa-classification.html file?
How can I customize the list which somehow gets populated via “spa classification”?
Hi.,
Kindly, confirm the purchase code, so that we can move forward.
Regards., DesignThemes Support.
How do I confirm the purchase code? Can I send it to you in an email?
Hi.,
Send us the purchase code through the right bottom form @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
Thanx. The solution sent to me by email worked perfectly.
Hi.,
Thanks Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Uhm, ya, maybe one last thing. I Wonder if the “Spa Classification” method allows for a sub-menu structure?
Hi.,
“Spa Classification” method does not allows for a sub-menu structure.
Regards., DesignThemes Support.
ok. Thanx.
Hi!
Thanks Let us know, if you find any issues in future..
Regards., DesignThemes Support.
