4615 comments found.
Hello, Can this support 2 types of members? Customers and Shop Owners? I would like to charge a 2 separate membership fees, 1 for customers viewing and commenting, 2 for shop owners profiles.
Please advise.
Thank you!
Hello printemall,
We currently don’t have any roles for users. anyone can purchase the package to post items. as long as we have this package I believe that it’s mostly same as the types.
Thank you,Rob
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H ive same request of “mistalova” about membership. n But if ive an php developer can you give assistance for setup? 2. How many time do you have need for release this update?
3________
Hello rbbeauty,
We will work on more payment options and the payment in the future. however we are busy to work on our pre-plan schedule. we can’t really help your customization. we wish we can. but our developers are extremely busy for our update. we can only provide information about path or file names only.
Thank you,Rob
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I have created a ticket for HELP now are made 17 hours NO REPLY :s :s
what support
S:
Hello leotrim77,
Our support team is not working on weekend. there is also a big notice on support site with highlighted red text. our support team will assist you on Monday.
You have a great weekend.Ted
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Theme looks great.
It says PayPal ready with free level and planned membership levels. I’m a little confused. Does that mean they can get a free listing with say their Company name and address but we can set it up that if they want their company name, address, phone, and website they have to pay?
It sounds like they can do a full listing and then they have to pay to post stuff in their listing. Sorry just worded kind of weird.
What I’m looking for is a basic free listing with an option to upgrade to a paid listing which can be on a reoccurring basis, Monthly, Quarterly, Semi-Annually, or Annually or at least monthly and annually.
Will this do any or all of those?
Do you have any videos anywhere that explain the themes features?
Also is there another slider available as Revolution seems to still be having massive security issues?
Thank you
Hello jasonec,
The payment package is like how many posts, duration and price. there is also feature item setting as well. it’s not ready to make payment for name, address, phone numbers.. our payment is more closed to how many and duration.
We have revolution the newest version only.
Thank you,Rob
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I am keeping focus on the theme development. on your demo site, users’register progress is too simple. email address field can be put any word without correct email address formt. password field has no length restrction. Suggest: make more development on the users’ regster system
Hello oceandrifter,
Thank you for your advice. I will pass them to our developer to check it out.
Thank you,Rob
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You answer the questions on your forum ??? I look forward to hearing five o’clock!
6 o’clock elapsed wait … http://javothemes.com/forum/tickets/how-to-stop-permanent-change-of-pictures/
Hello iKoltsov,
I am sorry for the delay. I think we already answered your question. please also check our support hours. it’s just below this comment and on support site. 
Rob
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22 hours have passed, but I never received an answer to my question. ””Our supporting forum gives reply in 24 ours. Please check our supporting hour. We will make this as an option and we will let you know when it is made.”” Here is the answer from support services.
Yes iKoltsov, he answered you about 10 hours ago. as he said, our developer will make the option and pass you when it is ready. ( there is no that option now, we need time to create an option for you.) so please wait little bit. it takes time to code and it’s weekend as well.
This is a collection of empty answers…
iKoltsov, please read it over again. our developer will make the option and send you files. it needs time to create the files. please wait little bit. Thank you.
Deeply respected author. Passed more than day and I did not get the decision. I refuse your products! I regret … I can not wait each time for a week.
HELLO I am kindly requesting for a code fix to change the default view on the map box from grid view to list view. I understand it is one thing that you have on the plan in future but in the meantime my I kindly request to edit code to change this.
Hello tawandag,
Do you mean you want to change this soon? then you need to talk to our support team. if it’s not so complicated, they will assist you. if it is, you may have to wait for the update.
If you have more questions (or any problems), please visit our support site ( http://javothemes.com/forum/ ) and create a ticket. our support team will assist you.
Thank you,Rob
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Hello, I refer to this post: http://themeforest.net/item/javo-directory-wordpress-theme/8390513/comments?filter=all&site=themeforest.net&term=restrict+uploads&utf8=%E2%9C%93 and would like to find out if you have a position regarding this issue.
I mean the top post in this search about restrictions
Hello tawandag,
We have a plan to add more options to make payment packages. however we are currently handling some issues for next update and pre-scheduled issues. we will add some more in near future.
Thank you,Rob
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I think this is critical because it defines how users will interact with the directory. I would like to request that you consider this in the near future. Restricting featured image uploads, detail image uploads and video uploads will be a great feature
Ok, we will see what we can do. 
Is it possible to make different url for blog and items?
Or all items are based on blog and include it in url (I need blog and directory to work separately)
Hello igarjonok,
Do you mean you want to have different ur like… abc.com/directory and abc.com/blog? if so, you may need to setup multi network. you can find some information on google. this is one of wordpress features.
Thank you,Rob
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Presales questions (disregard previous comment):
Great looking theme, you smoked the competition. Five Questions:
1. Can you set the map to automatically detect and show the visitor’s location when they visit the page?
2. Can you set the home page to show the map (as requested in questions 1) to filter tabs on the left as per “maps (wide)” in the live preview?
3. Can you set the filter (on the left of map as per question 2) to filter by rating?
4. Can you install demo content from the live preview?
5. Advise if we can use shortcodes from other plugins in the detailed listing descriptions. Many directory plugins and themes don’t provide this functionality to recognize shortcodes.
Thanks for your time.
I found the same questions
and replied.
Is there an import feature for this plugin? We have hundreds of rows in a CSV we need to add, but we can’t do all of that manually.
Hello gregorybasso,
Unfortunately, we don’t have an import feature yet. we are planing to work on it after this update. I hope it helps.
Thank you,Rob
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When are you next update
Hello lacsanch, 
How are you?
We are working very hard nowadays and we try to release by next weekend. it can be delayed depends on our situation.
I really hope you like the new version.
Thank you,Rob
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Presales questions:
Great looking theme, you smoked the competition. Four Questions:
1. Can you set the map to automatically detect and show the visitor’s location when they visit the page?
2. Can you set the home page to show the map (as requested in questions 1) to filter tabs on the left as per “maps (wide)” in the live preview?
3. Can you set the filter (on the left of map as per question 2) to filter by rating?
4. Can you install demo content from the live preview?
Thanks for your time.
Also, please advise if we can use shortcodes from other plugins in the detailed listing descriptions. Many directory plugins and themes don’t provide this functionality to recognize shortcodes.
Hello jdines,
1. You need to click a button to detect your user’s location at this moment. we have a plan to add the option to detect automatically.
2. Do you mean .. wide map is the main page and when you visit the page, it shows only near my location area? you can make the map as main page but not auto detect option yet. there is a button (My location) to get your location. you need to click it at this moment.
3. We don’t have rating filter on the wide map yet. we will add in near future.
4. Yes. we have 1 click demo installation. the only thing is .. the images are less than demo. some of our buyers had a problem with images downloading.
5. We don’t recommend to use shortcodes in description part. because there are many files and it can be conflicted. if you test and it’s not conflicted, you can use them. our some buyers use short codes.
I hope it helps.
Thank you,Rob
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For #2 regarding the wide map view – I was inquiring about the filter that pops up on the left side of the map that shows “item category” “item location” “keyword” “my location”. I was wondering if this filter could be automatically populated on the map when someone first visits the home page (see attached screenshot). This only seems to populate on your live preview when I hover on ‘Maps’ in main menu, then click “maps (wide)” in the fly out drop down. I’m assuming this could be the first thing you see when you visit the site?
Please advise.
Thanks for your time.
Hello again,
I can’t see your screen shots. do you mean the map filter / control panel on left side bar? and you want it should be showing as a popup when your users visit?
If so, unfortunately we don’t have that option. we can’t have the popup to filter at this moment.
Thank you,
Rob
yes, I’m talking about about the map filter / control panel on the left side of the map. Can that be present at all times? Or does the user need to engage that in order to be open?
Hello jdines,
it’s a default to open the panel and we have a plan to open/close option soon. it might be on the next update.
Thank you,Rob
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some question … !!?
1.how many business can I add on this theme !? how many post … ?
2.can I add multilanguage … ?
3.and the most important question if I change HOSTING to pass another … how can I transport this theme … ?
Hello leotrim77,
1. We have tested 5000 items and testing around 10,000. there will be better loading type on next update. it will make working fine. it’s also related with hosting side as well.
2. We are working on wpml at this moment. we are waiting for their’s answer.
3. I am not sure what you mean. you want to change your current hosting with our theme?
Thank you,Rob
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3. Yes , for example already I have this theme on hosting and then I want to change hosting … ? what about theme how can I transfer this theme to another hosting with post… ?
for question 1. I thought that there has no limit for post 
also a difficult question for example: is any problem if I don’t update theme because I am scary for example I have modified theme (I have translated in my language etc..) and then after update is possible to remove all modifications
Hello leotrim77,
For update, if you are happy with current options, you don’t need. I personally have avada theme and I really like it. but I have not updated really long time. because I don’t need more.
3. I believe that you just need to backup all of data and files and add on new hosting. the posts are on database. once you move your data to new hosting, our theme will work fine.
1. we are keep testing more items and so far works fine. it’s not limited but loading part is an issue. it’s also your hosting side as well.
Thank you,Rob
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Hi
First of all congratulations on what it seems to be a great theme.
I have a pre-purchase question:
In my project I would like to create three membership packages – is it possible to decide what is included in each membership package (include or exclude certain elements) ?
For example – the free membership offers only “about us” and “address” info while a paid membership offers possibility of adding photos and business / item location on a map ?
Can I deside what to include or exclude in each of the memberships or are there only some pre determined options that I can’t change according to my needs ?
Hello mistalova,
Thank you for your compliment.
these are not possible yet. it’s like amount of posts, featured items and duration. we have a plan for more packages such as available to control image amounts. (ex 5 posts 1 featured item, 30days posting for $20 ). it’s not easy to change / customize package plans by yourself. if you are not familiar with php and wordpress.
Thank you,Rob
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Hi there,
I’m interested in purchasing the theme. A few questions:
1: Can I change the blue colour on the customer account page to another colour?
2: Can I remove the option for customers to add an event? Or change the name from “Event”, to say, “Sales”?
3: I already have items from another theme, and I don’t want those items wiped out when I install this theme. Will that be a problem? How can I avoid such a thing, besides the obvious “back up your files”?
Looking forward to hearing from you,
Booker
Hello bookerg,
1. you can ask our support team and they will assist you. it’s a simple code. we will have new mypage layout and design in the future as well.
2. yes, you can rename taps and able/disable them. there are options for it.
3. I am not sure what you mean. you need to upload them again because they are different post type. we are planing to have a bulk import option in near future as well.
Thank you,Rob
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Hi Rob, what I meant by the second question was, on the customer’s account, they have the option to add an event. Can I have that option removed?
Hello bookerg,
There is an option to hide (disable) event, then you can remove them. if not, please let us know.
Thank you,Rob
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I’m not clear on the answer, my question is: can the option for a user to add an event be removed from their account page?
Also, I notice when I add an apostrophe, results don’t come up because there’s a slash added in the word, beside the apostrophe, on the search results page. Is this a glitch? Can it be fixed?
Finally, the contact info is all the way at the bottom, under the “related” and “description” sections. Can we move the contact info section on the items page above the description?
One more question: can you provide the CSS to remove the “related” section altogether? Wordpress automatically adds the related items, but they will confuse the user if they are sandwiched between the description and contact info.
Hello bookerg,
Yes it will be removed on my page.
Can you please provide me the link on our demo site? javothemes.com/directory
I am not sure what part you are talking about. we don’t have related sections. can you give me the link or url?
Thank you,Rob
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Thanks for getting back to me. I notice on some themes, there are “related items’ under posts, and I wondered if they were removable on your theme.
Another question: do I have the option to make tags click-able? They don’t appear to be on the demo site.
Hello bookerg,
We don’t have a related items on single item pages. we are working on tags as keywords and they will be searched on map.
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Is there an option to add captcha to the login modal? I feel like without one, one would be bombarded with spammy signups.
Hello bookerg,
Not at this moment, we may add some in near future.
Best wishes for you in 2015 and thank you ,Rob
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If we have many Items in one location , for the item pages,can items be listed in pagination.We can not find it on your demo page. If there is no such function , strongly suggest your side to add it to the theme : )
Hello oceandrifter,
Do you mean on a map? yes we have one.. but no pagination. please go to see this map ( http://javothemes.com/directory/map-box/ ) I just made it for you.
Please click the top items.. it groups 2 items and show lists of the 2 items. so you can have the same spots with different items.
Thank you,Rob
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1. Can Search option automated detect the geographical region? If our users from Asia/US/Middle East/Russia the category and country location will switch according to different geo users?
2. Can search form, location and category have option of “collapse” , which will be very use full for site with a large amount of categories and locations.
3. Do you have different size ad widgets? Can we have ad placement on top, right, and footer places?
4. RTL and WPML ready?
5. Can we have Blog with sign-off post? without admin permission blog cannot be go live.
Thanks,
Hello enteractive,
1. Do you mean Geolocation? yes there is an option. please have a look at our maps (wide, box maps). there will be more option for it on future updates.
2. We will see how we can make it with collapse.
3. You can add an ad on right side bar and we have an ad banner upper footer. you can also add a banner on footer. you are also able to put some banners on pages (not fixed templates).
4. Not ready for RTL and working on WPML now.
5. I am not sure what you mean sign-off post..
Thank you,Rob
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Hi I have Javo directory however it created a new url for category pages. How do I fix this?
My old category pages were (www.mywebsite.com/category/name_of_category)
Now with javo themes it is (www.mywebsite.com/blog/category/name_of_category)
I would like my original urls.
Hello miahdibes,
”/blog/” might be from multi-network sites. did you make your site multi network? this is not from our theme settings. it’s from wordpress. if you google it, you can find some information. ( https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#newwindow=1&q=remove%20blog%20wordpress%20multisite )
Thank you,Rob
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